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Reflective Medical Practice
What does it mean?
Different Principles?
How to apply it?
Mohammed Abdel Gawad
Nephrology Specialist
Kidney & Urology Center (KUC)
Alexandria - EGY
drgawad@gmail.com

GKA Master Class – Alexandria 2014
Reflective Medical Practice
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What does it mean?
Why does it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
Reflective Medical Practice
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What does it mean?
Why does it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
Reflective Medical Practice
What does it mean?
Your daily practice: Contact with:

Patients

Brookfield, 1995
Thiel, 1999
Quinn, 2000
Paterson, Chapman, 2013

Your colleagues

The patient’s relatives

Non medical staff
Reflective Medical Practice
What does it mean?
Your daily practice: Contact with:

Patients

Your colleagues

The patient’s relatives

Non medical staff

Evaluate your own clinical decision making
Evaluate your interactions with patients and team members

Using the results of self-evaluation to influence future
Brookfield, 1995
Thiel, 1999
Quinn, 2000
Paterson, Chapman, 2013
Reflective Medical Practice
What does it mean?
Your daily practice: Contact with:

Patients

Your colleagues

The patient’s relatives

Non medical staff

Evaluate your own clinical decision making
Evaluate your interactions with patients and team members

Using the results of self-evaluation to influence future
Brookfield, 1995
Thiel, 1999
Quinn, 2000
Paterson, Chapman, 2013

Reflective Medical Practice
Reflective Medical Practice
What does it mean?
• It is the process of learning
through and from experience
towards gaining new insights
of self and/or practice.

• It also tends to involve the
individual practitioner in being
self-aware
and
critically
evaluating their own responses
to practice situations.
Boud et al 1985
Boyd and Fales, 1983
Mezirow, 1981
Jarvis, 1992
Reflective Medical Practice
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What dose it mean?
Why does it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
Reflective Medical Practice
Why does it exist?
Learning must not be
absorbed by a process of
osmosis when juniors work
closely with more seniors

Smith, C.S. and Irby, D.M. (1997). The Roles of Experience and Reflection in Ambulatory Care Education.
Academic Medicine. Vol. 72. 32-35.
Reflective Medical Practice
Why does it exist?
Learning must not be
absorbed by a process of
osmosis when juniors work
closely with more seniors
Medical educator must
move from that of
“purveyor of information”
to that of “facilitator of
learning”
Smith, C.S. and Irby, D.M. (1997). The Roles of Experience and Reflection in Ambulatory Care Education.
Academic Medicine. Vol. 72. 32-35.
Reflective Medical Practice
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What dose it mean?
Why dose it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
Reflective Medical Practice
Different Principles/Types
Different Principles/Types

‘Reflection-IN-action’
(thinking while doing)

(after-the-event thinking)

Where the competent
practitioner uses
knowledge, experience and
judgment to guide decisions
in real life clinical situations as
they are happening.

Schon (1990)

‘Reflection-ON-action’

Which happens after the
experience, enables learning
about clinical practice and
promotes development of
such practice.
Reflective Medical Practice
Different Principles/Types
Different Principles/Types

‘Reflection-IN-action’
(thinking while doing)

(after-the-event thinking)

Where the competent
practitioner uses
knowledge, experience and
judgment to guide decisions
in real life clinical situations as
they are happening.

Schon (1990)

‘Reflection-ON-action’

Which happens after the
experience, enables learning
about clinical practice and
promotes development of
such practice.
Reflective Medical Practice
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What dose it mean?
Why dose it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
How to Apply Reflective Medical Practice?
You will need the following for practice
reflection:
Reflective notebook
to write notes, non answerable
enquiries and thoughts

A framework
to help the learner adopt the
discipline of reflection

Allocate a supervisor for the learner
to reflect with “provide a sounding
board”
Palmer, A., Burns, S. and Bulman, C. (1994). Reflective Practice in Nursing. Oxford: Blackwell Scientific.
How to Apply Reflective Medical Practice?
You will need the following for practice
reflection:
Reflective notebook
to write notes, non answerable
enquiries and thoughts

A framework
to help the learner adopt the
discipline of reflection

Allocate a supervisor for the learner
to reflect with “provide a sounding
board”
Palmer, A., Burns, S. and Bulman, C. (1994). Reflective Practice in Nursing. Oxford: Blackwell Scientific.
How to Apply Reflective Medical Practice?
Frameworks – General Idea

Always Ask
How to Apply Reflective Medical Practice?
Frameworks – General Idea
How to Apply Reflective Medical Practice?
Frameworks – Gibbs Cycle

Gibbs, G. (1988). Learning by Doing; a guide to teaching and learning Methods. Oxford: Further Education
Unit, Oxford Polytechnic.
How to Apply Reflective Medical Practice?
Frameworks – Kolb’s Cycle
How to Apply Reflective Medical Practice?
Frameworks – Rolfe’s Cycle
How to Apply Reflective Medical Practice?
Frameworks – John’s Cycle
How to Apply Reflective Medical Practice?
Recommended Template
• Describe a Clinical Issue/Event/Incident/or Error that you have
encountered in your daily work practice. Describe what happened.
• Describe your Reflection-IN-Action: Describe how you reacted, how you
felt.
• Describe your Reflection-ON-Action: Describe your analysis of what
happened.
• Describe your Conclusions.
• Describe what your learned from that experience.
• Describe your action plan to deal with a similar situation in the future.
Reflective Medical Practice
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What dose it mean?
Why dose it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
Essentials to Apply Reflective Medical Practice
Critical Thinking

Always support your reflection by critical
thinking and evidence based
Essentials to Apply Reflective Medical Practice
Self Awareness

Self Awareness is vital if there is to be any attempt at
a behavior change
Reflective Medical Practice
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What dose it mean?
Why dose it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
Seniors & Reflective Medical Practice
28 y old female with lupus nephritis that is controlled long time
ago (on steroids, azathioprine after completing euro lupus regimen with
cyclophosphamide).

She got pregnant, her aPL Abs were positive, we started low dose
aspirin and LMW heparin prophylaxis.
The treating PROF increased her maintenance steroid therapy to
20 mg from 5 mg.
The junior asked him WHY?,
The PROF said in 2ry APS (2ry to SLE) therapy needs more with
immunosuppression rather than just anticoagulation.
Seniors & Reflective Medical Practice
• The junior searched the pubmed and found a very
good review telling that the basic treatment will be
LDA + LMWH or unfractionated heparin
• As it's her first pregnancy there is no need to increase
her steroid level as long as there is no complications
yet, also steroids are associated with preterm
delivery, HTN, gestational diabetes.
• He returned back to the PROF with the info, then he
decreased her steroid level again.
Don’t Hesitate to Reflect Your Senior’s
Practice & Actions
Teaching Matrix

Doctors who work as
educators must reflect
themselves too

Feins, A., Waterman, M.A., Peters, A.S. and Kim, M. (1996). The Teaching Matrix: A Tool for organising Teaching and
Promoting Professional Growth. Academic Medicine. Vol. 71. 1200-1203.
Teaching Matrix

Feins, A., Waterman, M.A., Peters, A.S. and Kim, M. (1996). The Teaching Matrix: A Tool for organising Teaching and
Promoting Professional Growth. Academic Medicine. Vol. 71. 1200-1203.
Teaching Matrix
• Who are the target
audience?
• What is the time
allowed for me for
presentation?
• Is it educational or
state of the art and
appraisal?
Reflective Medical Practice
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•
•

What dose it mean?
Why dose it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
Just to Remember the Recommended
Template
• Describe a Clinical Issue/Event/Incident/or Error that you have
encountered in your daily work practice. Describe what happened.
• Describe your Reflection-IN-Action: Describe how you reacted, how you
felt.
• Describe your Reflection-ON-Action: Describe your analysis of what
happened.
• Describe your Conclusions.
• Describe what your learned from that experience.
• Describe your action plan to deal with a similar situation in the future.
Clinical Issue/Event/Incident
• 27 years old married female on hemodialysis since 2 years from
well functioning AVF, 3 times per day, 4 hrs each session.
• She is not DM, HTN. She has no immunological disorder (SLE). The
cause of kidney disease is unknown.
• She is on ESA therapy adjusted to her body weight. Her TSAT is 35%
and S.Ferritin is 550. Hb level is 9.5 g/dl, although she is on ideal
ESA dose according her body weight.
• She is complaining of continues sense of fatigue, nausea and
vomiting.

What is your reflection IN action?
• You raised her ESA dose by 25% and after one month
her Hb level is 10g/dl, and there was no
improvement in her symptoms.

What is next?
• You raised her ESA dose again by 25% (total 50%) and
after one month her Hb level is 10.2g/dl, and there
was no improvement in her symptoms.

What is next?
All causes of resistant anemia are
excluded
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Her anemia is normocytic normochromic.
Her platelets and WBC are normal.
No evidence of hemolysis.
S.Vit B12, folate levels are normal.
No evidence of infection.
Her PTH level & trend are accepted.
Her thyroid function is normal.
ESR is not too high.
She is not malnourished.

What is next?
You decided to search the literature?
You decided to search the literature?
What are the key words you will use to search?
resistant

anemia

female hemodilaysis
You decided to search the literature?
What are the key words you will use to search?
resistant

resistant

anemia

anemia

female hemodilaysis

female hemodilaysis
So which test you will use to
confirm her pregnancy?
Beta HCG
So which test you will use to
confirm her pregnancy?
Beta HCG

As CKD patients have different hormonal
physiology than normal population
So, You decided to search the literature?
What is your Reflection On Action?
• Did you diagnose the case late?
• Did you use the appropriate test for diagnosis?

• What is your future plan when you face a CKD
female of child bearing age?
• Any other Reflection?
Conclusions & What you learned
• Although the incidence of pregnancy in child bearing females on HD is
low, you have to put it in mind all the time.
• Diagnosis of pregnancy in CKD patients needs a high degree of suspicion.
• Because beta HCG is removed by the kidney, beta HCG levels are higher at
each stage of gestation than in women with normal renal function So
pregnancy diagnosis must be by US.
• Always discuss with your child bearing aged HD females the risk of
pregnancy and advice her about contraception.
• Pregnant CKD patient (whether on HD or not) is a special category of
patients and need special care and follow up.
Reflective Medical Practice
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What dose it mean?
Why dose it exist?
Different Principles/Types
How to Apply Reflective Medical Practice?
Essentials to Apply Reflective Medical Practice
Seniors & Reflective Medical Practice
An Example of Reflective Practice
Benefits of Reflective Medical Practice
You have to reflect your medical
practice

To covert short
term memory to
long term one
You have to reflect your medical
practice

For Better
Performance
You have to reflect your medical
practice

So you will not
loss resources
or waste time
You have to reflect your medical
practice
So you will be
able to choose
the best
solution for
your difficult
situations
You have to reflect your medical
practice

To develop your
own way of
management
You have to reflect your medical
practice

To develop your
own way of
management
Gawad
drgawad@gmail.com

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Reflective Medical Practice - Dr. Gawad

  • 1. Reflective Medical Practice What does it mean? Different Principles? How to apply it? Mohammed Abdel Gawad Nephrology Specialist Kidney & Urology Center (KUC) Alexandria - EGY drgawad@gmail.com GKA Master Class – Alexandria 2014
  • 2. Reflective Medical Practice • • • • • • • • What does it mean? Why does it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 3. Reflective Medical Practice • • • • • • • • What does it mean? Why does it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 4. Reflective Medical Practice What does it mean? Your daily practice: Contact with: Patients Brookfield, 1995 Thiel, 1999 Quinn, 2000 Paterson, Chapman, 2013 Your colleagues The patient’s relatives Non medical staff
  • 5. Reflective Medical Practice What does it mean? Your daily practice: Contact with: Patients Your colleagues The patient’s relatives Non medical staff Evaluate your own clinical decision making Evaluate your interactions with patients and team members Using the results of self-evaluation to influence future Brookfield, 1995 Thiel, 1999 Quinn, 2000 Paterson, Chapman, 2013
  • 6. Reflective Medical Practice What does it mean? Your daily practice: Contact with: Patients Your colleagues The patient’s relatives Non medical staff Evaluate your own clinical decision making Evaluate your interactions with patients and team members Using the results of self-evaluation to influence future Brookfield, 1995 Thiel, 1999 Quinn, 2000 Paterson, Chapman, 2013 Reflective Medical Practice
  • 7. Reflective Medical Practice What does it mean? • It is the process of learning through and from experience towards gaining new insights of self and/or practice. • It also tends to involve the individual practitioner in being self-aware and critically evaluating their own responses to practice situations. Boud et al 1985 Boyd and Fales, 1983 Mezirow, 1981 Jarvis, 1992
  • 8. Reflective Medical Practice • • • • • • • • What dose it mean? Why does it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 9. Reflective Medical Practice Why does it exist? Learning must not be absorbed by a process of osmosis when juniors work closely with more seniors Smith, C.S. and Irby, D.M. (1997). The Roles of Experience and Reflection in Ambulatory Care Education. Academic Medicine. Vol. 72. 32-35.
  • 10. Reflective Medical Practice Why does it exist? Learning must not be absorbed by a process of osmosis when juniors work closely with more seniors Medical educator must move from that of “purveyor of information” to that of “facilitator of learning” Smith, C.S. and Irby, D.M. (1997). The Roles of Experience and Reflection in Ambulatory Care Education. Academic Medicine. Vol. 72. 32-35.
  • 11. Reflective Medical Practice • • • • • • • • What dose it mean? Why dose it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 12. Reflective Medical Practice Different Principles/Types Different Principles/Types ‘Reflection-IN-action’ (thinking while doing) (after-the-event thinking) Where the competent practitioner uses knowledge, experience and judgment to guide decisions in real life clinical situations as they are happening. Schon (1990) ‘Reflection-ON-action’ Which happens after the experience, enables learning about clinical practice and promotes development of such practice.
  • 13. Reflective Medical Practice Different Principles/Types Different Principles/Types ‘Reflection-IN-action’ (thinking while doing) (after-the-event thinking) Where the competent practitioner uses knowledge, experience and judgment to guide decisions in real life clinical situations as they are happening. Schon (1990) ‘Reflection-ON-action’ Which happens after the experience, enables learning about clinical practice and promotes development of such practice.
  • 14. Reflective Medical Practice • • • • • • • • What dose it mean? Why dose it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 15. How to Apply Reflective Medical Practice? You will need the following for practice reflection: Reflective notebook to write notes, non answerable enquiries and thoughts A framework to help the learner adopt the discipline of reflection Allocate a supervisor for the learner to reflect with “provide a sounding board” Palmer, A., Burns, S. and Bulman, C. (1994). Reflective Practice in Nursing. Oxford: Blackwell Scientific.
  • 16. How to Apply Reflective Medical Practice? You will need the following for practice reflection: Reflective notebook to write notes, non answerable enquiries and thoughts A framework to help the learner adopt the discipline of reflection Allocate a supervisor for the learner to reflect with “provide a sounding board” Palmer, A., Burns, S. and Bulman, C. (1994). Reflective Practice in Nursing. Oxford: Blackwell Scientific.
  • 17. How to Apply Reflective Medical Practice? Frameworks – General Idea Always Ask
  • 18. How to Apply Reflective Medical Practice? Frameworks – General Idea
  • 19. How to Apply Reflective Medical Practice? Frameworks – Gibbs Cycle Gibbs, G. (1988). Learning by Doing; a guide to teaching and learning Methods. Oxford: Further Education Unit, Oxford Polytechnic.
  • 20. How to Apply Reflective Medical Practice? Frameworks – Kolb’s Cycle
  • 21. How to Apply Reflective Medical Practice? Frameworks – Rolfe’s Cycle
  • 22. How to Apply Reflective Medical Practice? Frameworks – John’s Cycle
  • 23. How to Apply Reflective Medical Practice? Recommended Template • Describe a Clinical Issue/Event/Incident/or Error that you have encountered in your daily work practice. Describe what happened. • Describe your Reflection-IN-Action: Describe how you reacted, how you felt. • Describe your Reflection-ON-Action: Describe your analysis of what happened. • Describe your Conclusions. • Describe what your learned from that experience. • Describe your action plan to deal with a similar situation in the future.
  • 24. Reflective Medical Practice • • • • • • • • What dose it mean? Why dose it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 25. Essentials to Apply Reflective Medical Practice Critical Thinking Always support your reflection by critical thinking and evidence based
  • 26. Essentials to Apply Reflective Medical Practice Self Awareness Self Awareness is vital if there is to be any attempt at a behavior change
  • 27. Reflective Medical Practice • • • • • • • • What dose it mean? Why dose it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 28. Seniors & Reflective Medical Practice 28 y old female with lupus nephritis that is controlled long time ago (on steroids, azathioprine after completing euro lupus regimen with cyclophosphamide). She got pregnant, her aPL Abs were positive, we started low dose aspirin and LMW heparin prophylaxis. The treating PROF increased her maintenance steroid therapy to 20 mg from 5 mg. The junior asked him WHY?, The PROF said in 2ry APS (2ry to SLE) therapy needs more with immunosuppression rather than just anticoagulation.
  • 29. Seniors & Reflective Medical Practice • The junior searched the pubmed and found a very good review telling that the basic treatment will be LDA + LMWH or unfractionated heparin • As it's her first pregnancy there is no need to increase her steroid level as long as there is no complications yet, also steroids are associated with preterm delivery, HTN, gestational diabetes. • He returned back to the PROF with the info, then he decreased her steroid level again.
  • 30. Don’t Hesitate to Reflect Your Senior’s Practice & Actions
  • 31. Teaching Matrix Doctors who work as educators must reflect themselves too Feins, A., Waterman, M.A., Peters, A.S. and Kim, M. (1996). The Teaching Matrix: A Tool for organising Teaching and Promoting Professional Growth. Academic Medicine. Vol. 71. 1200-1203.
  • 32. Teaching Matrix Feins, A., Waterman, M.A., Peters, A.S. and Kim, M. (1996). The Teaching Matrix: A Tool for organising Teaching and Promoting Professional Growth. Academic Medicine. Vol. 71. 1200-1203.
  • 33. Teaching Matrix • Who are the target audience? • What is the time allowed for me for presentation? • Is it educational or state of the art and appraisal?
  • 34. Reflective Medical Practice • • • • • • • • What dose it mean? Why dose it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 35. Just to Remember the Recommended Template • Describe a Clinical Issue/Event/Incident/or Error that you have encountered in your daily work practice. Describe what happened. • Describe your Reflection-IN-Action: Describe how you reacted, how you felt. • Describe your Reflection-ON-Action: Describe your analysis of what happened. • Describe your Conclusions. • Describe what your learned from that experience. • Describe your action plan to deal with a similar situation in the future.
  • 36. Clinical Issue/Event/Incident • 27 years old married female on hemodialysis since 2 years from well functioning AVF, 3 times per day, 4 hrs each session. • She is not DM, HTN. She has no immunological disorder (SLE). The cause of kidney disease is unknown. • She is on ESA therapy adjusted to her body weight. Her TSAT is 35% and S.Ferritin is 550. Hb level is 9.5 g/dl, although she is on ideal ESA dose according her body weight. • She is complaining of continues sense of fatigue, nausea and vomiting. What is your reflection IN action?
  • 37. • You raised her ESA dose by 25% and after one month her Hb level is 10g/dl, and there was no improvement in her symptoms. What is next? • You raised her ESA dose again by 25% (total 50%) and after one month her Hb level is 10.2g/dl, and there was no improvement in her symptoms. What is next?
  • 38. All causes of resistant anemia are excluded • • • • • • • • • Her anemia is normocytic normochromic. Her platelets and WBC are normal. No evidence of hemolysis. S.Vit B12, folate levels are normal. No evidence of infection. Her PTH level & trend are accepted. Her thyroid function is normal. ESR is not too high. She is not malnourished. What is next? You decided to search the literature?
  • 39. You decided to search the literature? What are the key words you will use to search? resistant anemia female hemodilaysis
  • 40. You decided to search the literature? What are the key words you will use to search? resistant resistant anemia anemia female hemodilaysis female hemodilaysis
  • 41. So which test you will use to confirm her pregnancy? Beta HCG
  • 42. So which test you will use to confirm her pregnancy? Beta HCG As CKD patients have different hormonal physiology than normal population So, You decided to search the literature?
  • 43. What is your Reflection On Action? • Did you diagnose the case late? • Did you use the appropriate test for diagnosis? • What is your future plan when you face a CKD female of child bearing age? • Any other Reflection?
  • 44. Conclusions & What you learned • Although the incidence of pregnancy in child bearing females on HD is low, you have to put it in mind all the time. • Diagnosis of pregnancy in CKD patients needs a high degree of suspicion. • Because beta HCG is removed by the kidney, beta HCG levels are higher at each stage of gestation than in women with normal renal function So pregnancy diagnosis must be by US. • Always discuss with your child bearing aged HD females the risk of pregnancy and advice her about contraception. • Pregnant CKD patient (whether on HD or not) is a special category of patients and need special care and follow up.
  • 45. Reflective Medical Practice • • • • • • • • What dose it mean? Why dose it exist? Different Principles/Types How to Apply Reflective Medical Practice? Essentials to Apply Reflective Medical Practice Seniors & Reflective Medical Practice An Example of Reflective Practice Benefits of Reflective Medical Practice
  • 46. You have to reflect your medical practice To covert short term memory to long term one
  • 47. You have to reflect your medical practice For Better Performance
  • 48. You have to reflect your medical practice So you will not loss resources or waste time
  • 49. You have to reflect your medical practice So you will be able to choose the best solution for your difficult situations
  • 50. You have to reflect your medical practice To develop your own way of management
  • 51. You have to reflect your medical practice To develop your own way of management