Nearly 9 out of 10 consumers conduct local searches on their smartphones and 50% of consumers visit a store within a day of their local search. Knowing that the top three organic search results on Google get more than 60% of the traffic, are you doing enough to make sure your brand and your locations show up among them? In this webinar we’ll discuss the new realities of local SEO and how to manage it in the mobile era, focusing on:
• How mobile has dramatically changed local search
• What determines rankings for brick-and-mortar brands
• How to optimize the local search ecosystem
• What needs to change from previous SEO approaches
• How social engagement is influencing search results
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Optimizing for Search and Discovery in the Mobile Era
1. WEBINAR:
Optimizing for Search and
Discovery in the Mobile Era
DELIVERED BY
Rob Reed, Founder of MomentFeed
September 9, 2014
2. Overview
2
Rob Reed,
Founder of MomentFeed
Authenticity Matters
• Why Facebook Likes Don’t Matter Anymore
• New Marketing Asset: The Digital Identity of Your Business Locations
• The Year of the Instagram Strategy - How Marketers Should Approach the
Instagram Channel
• Optimizing for Search and Discovery in the Mobile Era
• How Mobile is Revolutionizing Shopper Marketing
• Managing Social Media for Franchises - Maintaining Brand Integrity While
Empowering Franchisees
3. 1. Why care about search and discovery?
2. How has search and discovery changed?
3. What are the challenges?
4. Doing it right
5. Traffic
• The top three organic
search results on
Google get over 61%
of the traffic
• 50% of consumers are
more likely to click on a
search result if the
brand appears multiple
times on the results
page
• 1% of all clicks are to
“next page”
5
61%
of traffic
Sources: Chitika, Brafton, Mediative
6. Purchase Intent
6
Smartphone Computer/Tablet
50% 34%
% of consumers who visit a store within a day of their local search
Source: Google Study
7. Revenue
7
Local Searches Non-local Searches
18% 7%
18% of local searches lead to sales (compared to 7% for non-local searches)
Source: Google Study
9. The Algorithm is Constantly Evolving
9
890
changes
400
changes
550
changes
2009 2010 2013
One Change Per Day
Source: Search Engine Land
10. Google Search Engine Result Pages
10
2005
Typical 2005
Google SERP
2014
Local Listings
Right Rail Map
Carousel Paid
Listings
Thumbnail Images
Star Ratings
Mediative 2014
11. The “Golden Triangle”
11
• In 2005 the “Golden Triangle”
was an area of concentrated
gaze activity at the top-left corner
of a search results page
• If your listing was not in the
“Golden Triangle”, your odds of
being seen by a searcher were
small
• Red areas are where
participants spent the most time
looking
12. New SERP
12
• While the “Google Triangle” still exists
during some search scenarios, it isn’t
as prevalent
• Top organic results aren’t always in
the top-left corner, so users look
elsewhere to find them
• Mobile devices have conditioned
searchers to scan vertically rather
than horizontally
20. Responding to Customers
20
of clicks in a search
for restaurants were to popular
review/ratings sites
say an online review is equally
as important as a personal
recommendation
91%
Shoppers who read brand
responses that offer to refund,
upgrade, or exchange products
are 92% more likely to purchase
9/10
Facebook
Yelp
29. How Do You Do It?
29
1. Consistency counts
2. Cross-channel linkages are key
3. Localize your content
4. Publish early and often
5.Quality counts
30. What to Avoid
• Incomplete or inaccurate location data
• Missing presence on key platforms
• Inconsistent location data across platforms
• Generic content on Google, Facebook and Store Locator
• Lack of fresh engaging content on Local Pages
• High volume of duplicate pages
30
31. MomentFeed
• Today consumers demand
authentic, locally relevant
messages from brands
• MomentFeed allows you to deliver
locally relevant content to all of your
local assets in an easy and scalable
way
• The MomentFeed Local SEO
Solution optimizes and
synchronizes location data and
content across channels, forging
the critical linkages that drive local
SEO.
32. Value of MomentFeed Local SEO
32
1. Higher Rankings in Local Search Results
2. Prominent Placement in Google Carousel
3. Increased Visibility of Local Listings Across Platforms
Local SEO = More Customers & Revenue
34. PinSync for Local SEO
34
• Complete and accurate local listings
• Data optimization for search and social
• Cross-channel link building
• Store locator and landing pages
PinSync
Optimize • Page de-duplication
the information and content
that forms a unique identity
for each location
35. LocalVoice for Local SEO
35
• Social publishing that drives local SEO
• Fresh, authentic local content
• Automated localization of creative
• Publish to owned and unowned channels
LocalVoice
Engage
consumers with authentic,
locally relevant paid,
earned, and owned media
36. The Complete Local SEO Solution
36
PinSync LocalVoice
• Social publishing that drives local
SEO
• Fresh, authentic local content
• Automated localization of creative
• Publish to owned and unowned
channels
• Complete and accurate local listings
• Data optimization for search and social
• Cross-channel link building
• Store locator and landing pages
• Page de-duplication
+
37. Un-Optimized PinSync Data
Generic Brand URL
Generic Description
No Vanity URL
Missing Hours
No Facebook
Category
No Location Photo
38. Optimized PinSync Data
Location-Specific URL
Location-Specific
Description
Local Vanity URL
Accurate Hours
Proper
Categorization
High-quality
location photo
43. NEXT WEBINAR:
How Mobile is Revolutionizing Shopper
Marketing
Tuesday, October 7 at 10AM PST
• Turning digital media into a profit center, instead of a cost center
• How suppliers can be utilizing shopper marketing through their retailers
• How distributors can work with suppliers to advance shopper marketing (with
a case study on 7 Eleven)
• What the future looks like with the power of the iBeacon on the horizon
44. DELIVERED BY
Rob Reed
Founder
rob@momentfeed.com
www.momentfeed.com
Editor's Notes
how does search and discovery relate to local seo?
Chitika: http://chitika.com/google-positioning-value
Brafton: http://searchengineland.com/infographic-why-content-for-seo-96834
Mediative: The Evolution of Google Search Results Pages and Their Effect on User Behaviour
Google: Understanding Consumers’ Local Search Behavior May 2014
Why should you care?
50% of smartphone users and 34% of computer/tablet users visit a store within a day of their local search
Google: Understanding Consumers’ Local Search Behavior May 2014
18% of local searches lead to sales (compared to 7% for non-local searches)
Rate of change
It’s happening amazingly fast
If you don’t fix it your competition will and it will affect you for a long time
Google has made more than 890 improvements to Google Search last year alone. They made about 400 changes to search in 2009 and 550 in 2010. They make one change per day to their core search algorithm and test hundreds of changes in a day. This means the algorithms are constantly changing - so you have to constantly change and improve your SEO..They don’t tell you what the changes are!
Need to be measuring, reacting and responding
Search Engine Land: (http://searchengineland.com/google-made-890-improvements-search-past-year-201065)
Unique local descriptions for
Beverly Hills
Santa Monica
West Hollywood
Burger Lounge has different cover photos for each one of their locations. They also post location-specific content.
Consistency counts - Google favors data that are consistent across the sites they crawl. Of particular importance is consistency across a brand’s own site and store locator with their data on Google.
Cross-channel linkages are key - Location-specific links should be shared with their authoritative counterparts across channels.
Localize your content - Whether it’s a venue description, the URL or the content you’re publishing to your page, be sure to use location and product-specific keywords in any content posted to your local listings.
Publish early and often - Keep a steady stream of relevant content flowing to your local assets. More content equals more user engagement and search engines favor pages with fresh, engaging content.
Quality counts - Google’s search algorithm favors pages with high quality content. The more reviews, +1’s and followers you accumulate, the higher your listings will rank.
What systems/tools are you using to ensure your location data is consistent across all these networks?
Do you feel like your location data is consistent across networks?
How do you ensure the location data is of high quality in terms of accuracy and being optimized for search?
show carousel and place rankings
monitor your lift in SEO by ranking on these two key areas in Google