Personal Information
Entreprise/Lieu de travail
Manchester, United Kingdom, M1 3BN United Kingdom
Profession
Financial Services Research Director at ORC International
À propos
Experienced team head who prides himself on delivering relevant and digestible insights that can be easily acted upon.
Mots-clés
financial services
uk
harris interactive
market research
investments
virgin money
banking
the co-operative
viewpoint
customer relationship management
rdr
finance
insurance
perceptions
challengers
financial crisis
public opinion
changes over time
branson
consumer concerns
advice fees
financial advice
internet
investment advice
ifas
professional advice
customer needs
customer service
mobile banking
online banking
branch (banking)
tracking
customer journey
customer experience
ethical behaviour
harris poll
net promoter
customer satisfaction
emotional marketing
rational marketing
nationwide
united kingdom
first direct
banking sector
crm
regulation
pensions
retail distribution review
consumer debt
financial capability
consumer borrowing
marketing
ifa's
financial fsa government high
banks cards
research service services
bank banking brand business confidence consumer cr
development england
product research strategy trust authority
invest
street
market
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