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Simple interaction Design - Aged Population

  2. 1) App for improving/maintaining mental condition of ageing population Desk research Questionnaire / Surveys Personal / Group interviews and Empathy research 1) Similar apps 2) Health advisory sites 3) Research on existing/conventional processes ( understand the topic well , break down the elements and analyse the existing solution ) 4) Research on coping mechanisms 1) Get real and objective reviews from people who have gone through similar processes 2) Analyse scope of the problem along with other research and exploration methods 1) Get to know real life stories of people and what they need when going through such 2) People from different user groups would give diverse insights about different situations AGEING POPULATION TOPIC DESK RESEARCH
  3. 1) Globally, the population is ageing rapidly. Between 2015 and 2050, the proportion of the world’s population over 60 years will nearly double, from 12% to 22%. 2) Many older adults are at risk of developing mental disorders, neurological disorders or substance use problems as well as other health conditions such as diabetes, hearing loss, and osteoarthritis. 3) Anxiety Reliever is an app that enables users to track anxiety symptoms and provides relaxation exercises. Calming audio sessions will help users overcome anxiety, relax and fall asleep faster. Listening to these recordings will help them whenever they’re feeling anxious, stressed, depressed, worried, upset, tense, or need support and encouragement. 4) Happify is a self-guided app that aims to increase positive emotions through exercises and games supported by positive psychology and mindfulness research. An initial questionnaire is used to suggest "tracks" for an individual's use and subsequent activity content is geared towards various aims such as reducing worry, building relationships, increasing fitness, or coping with chronic pain. Activities are backed up with a blurb about research or scientific rationale that the user is encouraged to read. DESK RESEARCH
  4. 5) The mental health of older adults can be improved through promoting Active and Healthy Ageing. Mental health-specific health promotion for older adults involves creating living conditions and environments that support wellbeing and allow people to lead healthy and integrated lifestyles. Promoting mental health depends largely on strategies which ensure the elderly have the necessary resources to meet their basic needs, such as providing security and freedom, programmes to prevent and deal with elder abuse,health and social programmes targeted at vulnerable groups such as those who live alone and rural populations or who suffer from a chronic or relapsing mental or physical illness. 6) Mental health has an impact on physical health and vice versa. For example, older adults with physical health conditions such as heart disease have higher rates of depression than those who are medically well. Conversely, untreated depression in an older person with heart disease can negatively affect the outcome of the physical disease. 7) Surveys have shown that : 1 in 6 older people living in urban areas in India aren’t obtaining proper nutrition; 1 in 3 do not receive proper healthcare and medicines; 1 in 2 does not receive due respect or proper conduct from family members or people in general. DESK RESEARCH
  5. BREAKDOWN OF MENTAL HEALTH Physical Psychological Emotional Social Spiritual
  6. AGEING AND MENTAL HEALTH FACTORS THAT AFFECT MENTAL HEALTH World Health Organisation gives a comprehensive definition of health as: a state of complete physical, mental and social well-being and not merely the absence of disease. It is related to the promotion of well-being, the prevention of mental disorders, and the treatment and rehabilitation of people affected by mental disorders. The definition acknowledges mental well-being as one of the important component of healthy life. The 5 key factors that affect mental health and wellbeing of older people are: • Discrimination • Participation in meaningful activities • Relationships • Physical health • Financial status
  8. EASTMAN KODAK CYCLE SYMPTOMS FINDING DOCTOR/ THERAPIST DIAGNOSIS TREATMENT DRUGS/ MEDICATION SUPPORT GROUPS LEADING A NORMAL LIFE Health apps or fitness wearables which would notify the user about his/ her symptoms ( my fitness pal , itriangle health etc) Apps which help find nearby doctors / IT internet search Eastman Kodak Visit doctor / therapist and get the required treatmentJoin the hospital’s rehab training program or go to a specialist Take help from friends / family / support groups to recover Take cue from change in physical conditions Suggestions from friends / family Try to find solutions on the internet / video conference / chat with the doctor/expert Seek help from the internet/ youtube videos or video chat and sessions Self help material/ videos
  9. 2)USER STUDY AND PERSONA 1) Financial situation / Medical Insurance : 2) Age / gender : 3) Cultural / spiritual background : 4) Psychological / mental strength : 5) Occupational / Education 6) Disease / disorder : 7) Situational needs : 8) Personality type : Maturity and coping mechanisms Helps in understanding the belief system of the user Past experiences and how they are conditioned to respond to stimuli User’s perspective and what sort of situations he/she is exposed to on a daily basis helps understand the thinking pattern. Helps in understanding which economic segment does the user belong to and what all they can afford. Specific disorder the person is suffering from. What problems does he / she face during the process and daignosis. Myers- Briggs analysis to see how the person inherently percieve and responds to situations.
  10. USER STUDY AND PERSONA 1) User persona is the process of creating a fictional character which represents a specific user group 2) This helps in understanding the user up close and personal and understand his/her pain points and stories better 3) THESE ARE THE PEOPLE WE ARE MAKING THE SOLUTION FOR
  11. Age Occupation Location Archtype Asha Bhandare 75 Pro footballer Mumbai Athlete Friendly Kind Driven Motivations Expectations from family, relatives, society, etc. Passionate Health Providing for family Bio / Story 1) Retired from an assistant’s job. 2) Full-time house-wife 3) Couldn’t socialize very well due to time constraints. 4) Feels left-out on several occasions. Goals 1) To maintain a healthy social circle and keep herself busy 2) To be prcductive and come in useful. Frustrations 1) Degraded health 2) Social deprivation 3) Financial crunch and inability to provide Personality Extrovert Introvert Sensing Intuition Thinking Feeling Judging Percieving Technology IT / Internet Mobile apps Social network
  12. Age Occupation Location Archtype Sarita Patel 71 Music teacher Baroda Intellectual Friendly Patient Caring Motivations Passion for music Spirituality Education for the underprivileged Health Family Bio / Story 1) Suffered a heart stroke due to multiple artery blockages ( coronory artery disease ) 2) Went through an open heart surgery 3) Would take 6-7 months to recover along with rehab routine and proper medication and diet Goals 1) Get back to her normal health 2) Prevent any further complications 3) Prevent such complications in the future 4) Live life to the fullest Frustrations 1) Degraded health 2) Getting over the mental trauma faced during the operation and treatment 3) Diet and eating disabilities 4) Lost confidence to do daily chores Personality Extrovert Introvert Sensing Intuition Thinking Feeling Judging Percieving Technology IT / Internet Mobile apps Social network
  13. Competitive analysis ( Eastman Kodak ) 1) Parameters and criteria setting 2) Understand nature of competition 3) Identify potential direct and indirect competition 4) Set heirarchy of importance of parameters 5) Identify deciding factors ( for customers ) and set benchmarks 6) Analyse scope (Find market space)
  14. The idea of an application for “ ” would cater to a lot of human needs stated in the ‘ Maslow’s hierarchy of needs ‘ , starting right from the physiological to esteem related. This gives a brief idea about the legitimacy and the need for such an application.
  15. Conceptualization 1) Enter symptoms ( medical history , demographics etc ) 2) Send requests - make friends ( filter choices by user study parameters ) , see their progress/ process ( uploaded videos , articles ) , doctors/experts who are treating them , Call / video chat / request meet ups 3) Form healthy support groups with people who have similar pain points and background 4) Call / video chat / meet up 5) Enter details - Find employement , possible sports activities / hobbies 6) Search for and contact people with similar interests and characteristics 7) Share thoughts and experiences via posting 8) Act as a source of income for the elderly