1. ORGANIZATION A formal intentional structure of positions, roles and functions

3. ORGANIZATION DESIGN The development or changing of an organization structure

4. FORMALIZATION The degree to which an organization relies on rules and procedures to direct the behavior of its employees

5. CENTERALIZATIO N The concentration of decision –making authority in upper management

6. DECENTERALIZATION The handing down of decision – making authority to lower levels in an organization

18. NARROW SPAN No of subordinates four or less than four

20. WIDE SPAN No of subordinate six or more than six

27. DEPARTMENTATION BY FUNCTION MD MARKETING ENGINEERRING PRODUCTION FINANCE MARKETING ` PLANNING SALES ADMIN DESIGN QULITY CONTROL PLANNING PURCHASING GEN PRODUCTION PLANNING BUDGETING ACCOUNTING

29. DEPARTMENTATION BY TERRITORY (HQ) MD WESTERN REIGON CENTERAL SOUTHERN NORTHERN ESTERN REGION

31. DEPARTMENTATION BY PRODUCT MD HEAVY ELECTRICAL TELEPHONE /MOBILE KITCHEN APPLIANCE RADIO/TV/VCR

33. DEPARTMENTATION BY MANUFACTURING PROCESS MD FOUNDRY NICKLE PLATING PAINTING CASTING/ FORGING

35. DEPARTMENTATION BY CUSTOMERS MD HIRE-PERCHASE HIGH END PRODUCTS BOUTIQUE BUDGET ITEM