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C hapter 13: Distribution Channels All roads lead to Rome
Chapter Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Distribution Channel ,[object Object],[object Object],[object Object],[object Object]
Distribution Channel Functions ,[object Object],[object Object],[object Object],[object Object]
Information Promotion Contact Matching Negotiation Physical Gathering and distributing marketing research about the environment Developing and spreading persuasive communications about an offer Finding and communicating with prospective buyers Shaping and fitting the offer to the buyer’s need Agreeing on price and terms of the offer so ownership or possession can be transferred Distribution: transporting and storing goods Financing Acquiring and using funds to cover the costs of channel work Distribution   Key Functions  Channel   Risk Taking Assuming financial risks such as the inability to sell inventory at full margin Distribution Channel Functions
Channel Level - Each Layer of Marketing Intermediaries that Perform Some Work in Bringing the Product and its Ownership Closer to the Final Buyer. Number of Channel Levels Wholesaler Jobber Retailer Consumer     Consumer Retailer Consumer  Producer 0-level channel  Wholesaler Retailer Consumer   Producer 2-level channel Producer 3-level channel 1-level channel Producer
Travel Agents Tour Wholesalers Concierges Specialists:  Brokers & Junket Reps Internet Hotel Representatives Consortia & Reservations  Systems Global Distribution Systems National, State,  and Local Tour Agencies Marketing Intermediaries
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Intermediaries *  Mostly used
Supplier Wholesaler Travel agent Tour Packages Usually   Air travel + lodging   may include   [ meals + entertainment + ground transportation +  sightseeing tours + special entrance fees] Tour Wholesalers   A company that operates as an intermediary between the travel product supplier and the retail travel agent in the marketplace. (Tour operators often operate as wholesalers.)  Marketing Intermediaries
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Intermediaries
[object Object],[object Object],[object Object],[object Object],Marketing Intermediaries
[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Intermediaries
[object Object],[object Object],[object Object],[object Object],Marketing Intermediaries
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Intermediaries
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marketing Intermediaries Travelocity Expedia Priceline
Channel Behavior & Organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vertical marketing channel Manufacturer Retailer Conventional marketing channel Manufacturer Wholesaler Conventional Distribution Channel vs. Vertical Marketing Systems Consumer Consumer Retailer Wholesaler
Corporate Common Ownership at Different  Levels of the Channel Contractual Contractual Agreements Among Channel Members Administered Leadership is Assumed by One or a Few Dominant Members Degree of Direct Control Channel Organization  Types of Vertical Marketing Systems
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Vertical Marketing System Franchising Hotel franchises: Choice hotels, Holiday Inns, Sheraton Inns, Hilton inns Restaurant franchises: Mc Donalds, Burger King, KFC, Pizza Hut, T.G.I. Franchises
Advantages  Disadvantages  Franchisor 1. Capital for growth 2. Faster growth 3. Additional management 4. Additional income 1. Lower potential profits 2. Controlling service quality 3. Controlling firm image Franchisee 1. Lower risk 2. Established brand name 3. Successful business plan 4. Expert assistance 1. Franchisee fees 2. Lack of freedom 3. Controlled by franchisor Vertical Marketing System Franchising
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Vertical Marketing System  Alliances
c Vertical Marketing System  Alliances Trade for preferred relationship with global networks Gain preferred access to each other’s local customer base Pool policy expertise,  costs, and capabilities Implement consumer-oriented, commercially driven operations and services
[object Object],[object Object],[object Object],[object Object],[object Object],Horizontal Marketing Systems
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Selecting Channel Members
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Business Location
[object Object],[object Object],[object Object],[object Object],[object Object],The Business Location
[object Object]

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Marketing my slides 13 (1)

  • 1. C hapter 13: Distribution Channels All roads lead to Rome
  • 2.
  • 3.
  • 4.
  • 5. Information Promotion Contact Matching Negotiation Physical Gathering and distributing marketing research about the environment Developing and spreading persuasive communications about an offer Finding and communicating with prospective buyers Shaping and fitting the offer to the buyer’s need Agreeing on price and terms of the offer so ownership or possession can be transferred Distribution: transporting and storing goods Financing Acquiring and using funds to cover the costs of channel work Distribution Key Functions Channel Risk Taking Assuming financial risks such as the inability to sell inventory at full margin Distribution Channel Functions
  • 6. Channel Level - Each Layer of Marketing Intermediaries that Perform Some Work in Bringing the Product and its Ownership Closer to the Final Buyer. Number of Channel Levels Wholesaler Jobber Retailer Consumer     Consumer Retailer Consumer  Producer 0-level channel Wholesaler Retailer Consumer   Producer 2-level channel Producer 3-level channel 1-level channel Producer
  • 7. Travel Agents Tour Wholesalers Concierges Specialists: Brokers & Junket Reps Internet Hotel Representatives Consortia & Reservations Systems Global Distribution Systems National, State, and Local Tour Agencies Marketing Intermediaries
  • 8.
  • 9. Supplier Wholesaler Travel agent Tour Packages Usually Air travel + lodging may include [ meals + entertainment + ground transportation + sightseeing tours + special entrance fees] Tour Wholesalers A company that operates as an intermediary between the travel product supplier and the retail travel agent in the marketplace. (Tour operators often operate as wholesalers.) Marketing Intermediaries
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Vertical marketing channel Manufacturer Retailer Conventional marketing channel Manufacturer Wholesaler Conventional Distribution Channel vs. Vertical Marketing Systems Consumer Consumer Retailer Wholesaler
  • 18. Corporate Common Ownership at Different Levels of the Channel Contractual Contractual Agreements Among Channel Members Administered Leadership is Assumed by One or a Few Dominant Members Degree of Direct Control Channel Organization Types of Vertical Marketing Systems
  • 19.
  • 20. Advantages Disadvantages Franchisor 1. Capital for growth 2. Faster growth 3. Additional management 4. Additional income 1. Lower potential profits 2. Controlling service quality 3. Controlling firm image Franchisee 1. Lower risk 2. Established brand name 3. Successful business plan 4. Expert assistance 1. Franchisee fees 2. Lack of freedom 3. Controlled by franchisor Vertical Marketing System Franchising
  • 21.
  • 22. c Vertical Marketing System Alliances Trade for preferred relationship with global networks Gain preferred access to each other’s local customer base Pool policy expertise, costs, and capabilities Implement consumer-oriented, commercially driven operations and services
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.