MUHAMMED FAISAL VALLAKKATT
+971 55 194 9010 | +971 52 521 0788
An ambitious, highly motivated and energetic sales executive with excellent sales development, customer service
and office management skills. Experience of managing retail outlet, sales and marketing as well. A result oriented
professional with a proven ability to get result, to generate revenue, improve service, to satisfy clients and to reduce
costs as well. Over ten years of experience in competitive industry and successfully identifying, developing and
managing new business opportunities within these markets.
Proactive and result oriented professional with eight years of experience in UAE.
Core Professional Competencies includes
Customer service Management
Office and Sales Management
Professional Work History
Impala Rent a Car LLC. July 2014 – till now
Sales & Customer Service Executive.
Handling the one of the busiest branch in Dubai from July 2014 as a responsible staff in regards of
sales, operation and Customer service.
Exceptional negotiation and relationship management skills with ability to relate with people at any level
Effective communicator with exceptional interpersonal skills and hand on experience to work as a team
Processing rental information, offering and selling optional products/services utilizing techniques, disclose
rates, terms and conditions of rental contracts and explains the charges professionally.
Balance cash drawer, complete deposit procedures and secure money in safe.
Preparing rental agreement with required information.
Assisting customer by effectively resolving all customer service issues.
Reviewing and submitting reports to the manager.
2. Al Sarab Auto Spare Parts LLC. Mar2005 – May2011.
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Giving advice and guidance on product selection to customers.
Responsible dealing with customer complaints.
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards
Keeping up to date with special promotions and putting up displays.
Knowledge and ability to use effective sales techniques.
Ability to demonstrate effective interpersonal and communication skills promoting positive impression
Ability manage stressful, fast-paced environment while maintaining good customer relations.
Friendly and comfortable working with members of the public.
Confident manner, helpful , polite and able to work as part of a sales team.
Highly capable of successfully contributing to organization.
Academic & Professional Qualifications
BA Economics of Calicut University. (uncompleted)
Pre degree course from Calicut University. (23 June 2001)
SSLC from Board of Public Examinations, Kerala.(30 March 1999)
Diploma in computer Application.(February 2004 to January 2005)
Data entry & Console Operation with Internet. (24 April 2002)
3. Excellent Communication and Presentation Skills.
Friendly and Outgoing Personality.
Self-motivated and a Strong Team Player.
English, Arabic, Urdu, Tamil, Malayalam
Football, Cricket, Reading, Listening Music
Nationality : Indian
DOB : 17/03/1983
Marital Status : Married
DL : Valid UAE Driving License
Passport No : L8435745
Dear Sir / Madam,
I strongly believe that my knowledge of the subject and attitude would enable me to learn and grow with the
job in your Organization. I also believe that I have a great deal to offer your company and that I have the ability
and determination to perform well in position you would offer me. On giving me an opportunity, I assure you
that I shall make it my earnest endeavor to discharge sincerely and competently the duties entrusted to me. I
anticipate for a positive response from your side.
MUHAMMED FAISAL VALLAKKATT