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Funded by the Public Health Agency of Canada | Affiliated with McMaster University
Production of this presentation has been made possible through a financial contribution from the Public Health Agency of Canada. The
views expressed here do not necessarily reflect the views of the Public Health Agency of Canada..
Action Framework for Equity-Integrated
Population Health Status Reporting
Presenters:
Lesley Dyck
Susan Snelling
June 7, 2016 1:00 – 2:30 PM ET
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Use Q&A to post comments / questions
during the webinar
• ‘Send’ questions to All (not
privately to ‘Host’)
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Housekeeping
2
Q&A
Participant Side
Panel in WebEx
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After Today
The PowerPoint presentation (in English and French)
and English audio recording will be made available.
These resources are available at:
PowerPoint: http://www.slideshare.net/NCCMT/
Audio Recording:
https://www.youtube.com/user/nccmt/videos
3
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Poll Question #1
How many people are watching today’s
session with you?
a) Just me
b) 1 to 3
c) 4 to 5
d) 6 to 10
e) More than 10
4
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Your profession?
Put a √ on your answer (or RSVP via email)
/
Epidemiologist Management (director,
supervisor, etc.)
Allied health
professionals (nurse,
dietician, dental
hygenist, etc.)
Librarian Physician / Dentist Other
5
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Action Framework for Equity-Integrated
Population Health Status Reporting
http://www.nccmt.ca/resources/search/240
Episode 26
6
Poll Question #2
Where are you from?
1. BC
2. AB
3. SK
4. MB
5. ON
6. QC
7. NB
8. NS
9. PEI
10. NL
11. YK
11. NWT
12. NU
13. Outside
Canada
7
NCC
Infectious
Diseases
Winnipeg, MB NCC
Methods
and Tools
Hamilton, ON
NCC Healthy
Public Policy
Montreal, QC
NCC
Determinants
of Health
Antigonish, NS
NCC
Aboriginal
Health
Prince George, BC
NCC
Environmental
Health
Vancouver, BC
8
Poll Question #3
What sector are you from?
1. Public Health Practitioner
2. Health Practitioner (Other)
3. Education
4. Research
5. Provincial/Territorial/Government/Ministry
6. Municipality
7. Policy Analyst (NGO, etc.)
8. Other
9
Follow us @nccmt Suivez-nous @ccnmo
Lesley Dyck
Knowledge Translation Specialist
National Collaborating Centre for
Determinants of Health (NCCDH)
E: ldyck@stfx.ca
Presenter
10
Follow us @nccmt Suivez-nous @ccnmo
Susan Snelling
Senior Knowledge Translation
Specialist
National Collaborating Centre for
Methods and Tools (NCCMT)
E: snellin@mcmaster.ca
Presenter
11
The National Collaborating Centres for Public Health are funded by the Public Health Agency of Canada.
The views expressed here do not necessarily reflect the views of the Public Health Agency of Canada.
Equity Reporting:
Putting knowledge mobilization for health
equity at the core of population health
status reporting
Spotlight Webinar
Tuesday June 7, 2016
Webinar Objectives
• To introduce the Action Framework for Equity-
Integrated Population Health Status Reporting.
• To engage participants in reflection on their own
current and potential roles in equity-integrated
population health status reporting.
National Collaborating Centre
for Determinants of Health
Our focus: Social conditions that
influence health & narrowing the gap
between the least and most healthy
Our audience: Canadian public
health organizations & practitioners
Our work: Explain and share what’s
known to help public health positively
influence health for EVERYone
through their work
14
NCC for Methods and Tools (NCCMT)
www.nccmt.ca
• Resources to help you find and use innovative,
high quality, up-to-date resources for moving
research evidence into practice
15
Registry of Methods and Tools
Online Learning
Opportunities
WorkshopsMultimedia
Public Health+
Networking and
Outreach
NCCMT Products and Services
16d
17
Health equity means all
people (individuals, groups
and communities) have a fair
chance to reach their full
health potential and are not
disadvantaged by social,
economic and environmental
conditions.
NCCDH Glossary of Essential Health Equity Terms http://nccdh.ca/resources/glossary/
Picture from:
http://kerncta.blogspot.ca/2013/04/obesity-
prevention-summit-2013.html
Health Equity
Purposeful Reporting
Purposeful reporting has
been identified as a
promising practice in
public health to help
address the social
determinants of health and
advance health equity.
Sudbury & District Health Unit. 10 promising practices to
guide local public health practice to reduce social inequities
(2009) http://nccdh.ca/resources/entry/10-promising-
practices-guide
Public health roles for improving health equity:
19
NCCDH, 2013
Let’s Talk… Public Health Roles for Improving Health Equity
http://nccdh.ca/resources/entry/lets-talk-public-health-roles
The Learning Circle told us …
“A report that doesn’t
get used won’t help us
to advance health
equity.”
NCCDH, 2013. Population health status
reporting: The learning together series.
http://nccdh.ca/resources/entry/population
-health-status-reporting
“Traditional indicators that measure morbidity and
mortality tend to either place responsibility for improving
health on the medical or public health communities or
on vaguely identified institutions such as the economy,
education, or built environment. The result is an
overemphasis on medical and public health solutions
while failing to articulate the specific institutions and
policies that might need to change to promote greater
health equity.”
Corburn & Cohen (2012, pg. 5)
Corburn J, Cohen AK. (2012). Why we need urban health equity indicators: Integrating
science, policy, and community. PLoS Med, 9(8): e1001285. Available from:
http://dx.doi.org/10.1371/journal.pmed.1001285
Developing the Action Framework
• Learning Circle Project (2013-2015)
• Key stakeholder interviews at local, provincial
and national levels (10)
• Conference workshops (3) and a webinar (1)
collecting feedback from over 100 public
health stakeholders
Putting knowledge mobilization at the core
A strong KM core,
guided by a health
equity lens, changes
the way we do
population health
status reporting
NCCPH 2016. Equity integrated
population health status reporting: Action
Framework. http://nccdh.ca/resources/entry/equity-
integrated-population-health-status-reporting-action-
framework
Equity-Integrated PHSR
Action Framework
KM Core:
Where – provides the context
Who – describes the primary actors
How – describes the approach
Reporting process/steps:
What – describes the steps of the
PHSR process, and the key
questions to consider for integrating
health equity
Equity-Integrated PHSR Action Framework
REPORTING PROCESS/STEPS
Search
Assess
Synthesize
& Adapt
Report
Implement
Evaluate
Prepare
• The reporting process
includes seven steps for
developing and
implementing PHSR.
• Each step includes key
questions to guide
activities and ensure
the right structures are
implemented to
support the work of the
Equity-Integrated PHSR
process.
Poll Question #4
In your organization, which of the steps
do you currently have a role in? (choose all
that are relevant)
a) Prepare
b) Search
c) Assess
d) Synthesize
and adapt
e) Report
f) Implement
g) Evaluate
h) None of the
above
26
“Drafting, measuring, tracking, and reporting of
indicators can be viewed not as a technical
process for experts alone, but rather as an
opportunity to develop new participatory
science policy making, or what we call
governance.”
Corburn & Cohen (2012, pg. 2)
Corburn J, Cohen AK. (2012). Why we need urban health equity indicators:
Integrating science, policy, and community. PLoS Med, 9(8): e1001285. Available
from: http://dx.doi.org/10.1371/journal.pmed.1001285
Equity-Integrated PHSR Action Framework
KNOWLEDGE MOBILIZATION CORE
Research, Health and
Community Context
(local, regional, national)
Outcome: the community is better
equipped to take action to address health
equity issues
1. Where
• A PHSR process can be done at
any level, local, regional, or
national.
• At each level there are different
people, organizations, political
cultures, and available data.
• Ultimately, the community context
and local issues inform the
reporting process, and are
impacted by it as part of the
larger system(s).
Public
Health
Researchers
Community
Partners
Equity-Integrated PHSR Action Framework
KNOWLEDGE MOBILIZATION CORE
Outcome: increased leadership capacity
2. Who
• The primary actors are the public
health sector, community partners
and researchers;
• A process led by any actor alone is
less likely to result in action.
• The capacity for leadership and
action of each is critical to being
able to effectively integrate health
equity into a PHSR process.
Community
Partners
Public
Health
Researchers
Communicate
CollaborateApply a Health-
Equity-Values Lens
Equity-Integrated PHSR Action Framework
KNOWLEDGE MOBILIZATION CORE
Outcome: an inter-sectoral and inter-
disciplinary process is in place
3. How
• There is no ‘one size fits all’
approach to mobilizing
knowledge in a PHSR
process.
• However, there are
principles that are essential
to apply throughout the
process, which have been
captured in the framework
as a series of questions
that must be considered.
Poll Question #5
In your context, in which aspects of the
knowledge mobilization core do you
believe you have a role to contribute?
(choose all that are relevant)
31
a) Public Health actor
b) Researcher
c) Community partner
d) Communication
e) Collaboration
f) Application of a health-equity-lens
g) None of the above
Equity-Integrated PHSR
Action Framework
Toronto Public Health: The Unequal City
• Strong reporting process
and steps
• KM Core still being
developed
• After the release they did a
workshop with 30 engaged
TPH staff to find out how
they use the data
TPH (2015). The Unequal City 2015
http://www.toronto.ca/legdocs/mmis/2015/hl/b
grd/backgroundfile-79096.pdf
34
Key Learnings … so far!
• The social factors that affect health are not
universal; need to consider the meaning and
relevance of data in the local context
• The work of “doing” PHSR is not for experts
alone, but an opportunity to implement
participatory processes
• This requires PH to shift traditional monitoring
and surveillance and put a strong KM
strategy at the core … to drive action to
improve health equity.
Proposed future research:
• Assessment of current PHSR processes being
implemented by public health in Canada, with the
objective of evaluating both the process and
outcomes, including policy change
• Further development of standards for PHSR that
effectively integrate health equity, surveillance,
organizational and healthy public policy
objectives
How to use the Action Framework:
• Get a copy of your current population health status report
and meet with your colleagues … to explore your understanding
of health equity/inequity and discuss the extent to which these concepts are
part of each step in the PHSR process.
• Invite someone from the team that developed the report
to talk to your colleagues … about how and where the principles of
the knowledge mobilization core (application of an equity lens, communicate,
collaborate) were undertaken in the PHSR process.
• Convene a cross-disciplinary and inter-sectoral group to
discuss opportunities … to better integrate equity into the PHSR
process and implement a knowledge mobilization strategy from the
beginning of the process.
37
A question to start our discussion:
What is an easy next step that will strengthen an
equity lens in your population health status reporting
process? What is your role in this?
Health Equity Clicks:
Organizations
Visit www.healthequityclicks.ca for a
growing list of organizations taking
action on the social determinants
of health
Workshops
& events
Visit our website to find out about the next
knowledge exchange opportunity!
http://nccdh.ca/connect/workshops-events/
Resource Library
Your one-stop-shop for public health
resources on the social determinants of
health & health equity!
http://nccdh.ca/resources/library/
Health Equity Clicks:
Community
Share what works to advance health
equity - join in online conversations,
networking events, and more!
www.nccdh.ca/community
Available at www.nccdh.ca
Sign up for our monthly e-news
38
Contact Us
NCC for Determinants
of Health
Email: NCCDH@stfx.ca
Web: www.nccdh.ca
@NCCDH_CCNDS
#sdoh #healthequity
39
NCC for Methods and Tools
Email: NCCMT@mcmaster.ca
Web: www.nccmt.ca
@nccmt (en)
@ccnmo (fr)
#KT #EIPH
Follow us @nccmt Suivez-nous @ccnmo
• Use Q&A to post comments
and/or questions
• ‘Send’ questions to All (not
privately to ‘Host’)
Q&A
Participant Side
Panel in WebExYour Comments/Questions
40
Your Feedback is Important
Please take a few minutes to share your thoughts
on today’s webinar.
Your comments and suggestions help to improve
the resources we offer and plan future webinars.
The short survey is available at:
https://nccmt.co1.qualtrics.com/SE/?SID=SV_1RY
o72kiMPgpAxf
41
Poll Question #6
What are your next steps? I plan to …
A. Access the Action Framework.
B. Read the NCCMT summary of the Action
Framework.
C. Consider using Action Framework.
D. Tell a colleague about the Action
Framework.
42
Follow us @nccmt Suivez-nous @ccnmo
Funded by the Public Health Agency of Canada | Affiliated with McMaster University
The views expressed here do not necessarily reflect the views of the Public Health Agency of Canada.
For more information about the
National Collaborating Centre
for Methods and Tools:
NCCMT website www.nccmt.ca
Contact: nccmt@mcmaster.ca

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NCCMT Spotlight Webinar: Action Framework for Equity-Integrated Population Health Status Reporting

  • 1. Follow us @nccmt Suivez-nous @ccnmo Funded by the Public Health Agency of Canada | Affiliated with McMaster University Production of this presentation has been made possible through a financial contribution from the Public Health Agency of Canada. The views expressed here do not necessarily reflect the views of the Public Health Agency of Canada.. Action Framework for Equity-Integrated Population Health Status Reporting Presenters: Lesley Dyck Susan Snelling June 7, 2016 1:00 – 2:30 PM ET
  • 2. Follow us @nccmt Suivez-nous @ccnmo Use Q&A to post comments / questions during the webinar • ‘Send’ questions to All (not privately to ‘Host’) Connection issues • Recommend using a wired Internet connection (vs. wireless), • WebEx 24/7 help line • 1-866-229-3239 Housekeeping 2 Q&A Participant Side Panel in WebEx
  • 3. Follow us @nccmt Suivez-nous @ccnmo After Today The PowerPoint presentation (in English and French) and English audio recording will be made available. These resources are available at: PowerPoint: http://www.slideshare.net/NCCMT/ Audio Recording: https://www.youtube.com/user/nccmt/videos 3
  • 4. Follow us @nccmt Suivez-nous @ccnmo Poll Question #1 How many people are watching today’s session with you? a) Just me b) 1 to 3 c) 4 to 5 d) 6 to 10 e) More than 10 4
  • 5. Follow us @nccmt Suivez-nous @ccnmo Your profession? Put a √ on your answer (or RSVP via email) / Epidemiologist Management (director, supervisor, etc.) Allied health professionals (nurse, dietician, dental hygenist, etc.) Librarian Physician / Dentist Other 5
  • 6. Follow us @nccmt Suivez-nous @ccnmo Action Framework for Equity-Integrated Population Health Status Reporting http://www.nccmt.ca/resources/search/240 Episode 26 6
  • 7. Poll Question #2 Where are you from? 1. BC 2. AB 3. SK 4. MB 5. ON 6. QC 7. NB 8. NS 9. PEI 10. NL 11. YK 11. NWT 12. NU 13. Outside Canada 7
  • 8. NCC Infectious Diseases Winnipeg, MB NCC Methods and Tools Hamilton, ON NCC Healthy Public Policy Montreal, QC NCC Determinants of Health Antigonish, NS NCC Aboriginal Health Prince George, BC NCC Environmental Health Vancouver, BC 8
  • 9. Poll Question #3 What sector are you from? 1. Public Health Practitioner 2. Health Practitioner (Other) 3. Education 4. Research 5. Provincial/Territorial/Government/Ministry 6. Municipality 7. Policy Analyst (NGO, etc.) 8. Other 9
  • 10. Follow us @nccmt Suivez-nous @ccnmo Lesley Dyck Knowledge Translation Specialist National Collaborating Centre for Determinants of Health (NCCDH) E: ldyck@stfx.ca Presenter 10
  • 11. Follow us @nccmt Suivez-nous @ccnmo Susan Snelling Senior Knowledge Translation Specialist National Collaborating Centre for Methods and Tools (NCCMT) E: snellin@mcmaster.ca Presenter 11
  • 12. The National Collaborating Centres for Public Health are funded by the Public Health Agency of Canada. The views expressed here do not necessarily reflect the views of the Public Health Agency of Canada. Equity Reporting: Putting knowledge mobilization for health equity at the core of population health status reporting Spotlight Webinar Tuesday June 7, 2016
  • 13. Webinar Objectives • To introduce the Action Framework for Equity- Integrated Population Health Status Reporting. • To engage participants in reflection on their own current and potential roles in equity-integrated population health status reporting.
  • 14. National Collaborating Centre for Determinants of Health Our focus: Social conditions that influence health & narrowing the gap between the least and most healthy Our audience: Canadian public health organizations & practitioners Our work: Explain and share what’s known to help public health positively influence health for EVERYone through their work 14
  • 15. NCC for Methods and Tools (NCCMT) www.nccmt.ca • Resources to help you find and use innovative, high quality, up-to-date resources for moving research evidence into practice 15
  • 16. Registry of Methods and Tools Online Learning Opportunities WorkshopsMultimedia Public Health+ Networking and Outreach NCCMT Products and Services 16d
  • 17. 17 Health equity means all people (individuals, groups and communities) have a fair chance to reach their full health potential and are not disadvantaged by social, economic and environmental conditions. NCCDH Glossary of Essential Health Equity Terms http://nccdh.ca/resources/glossary/ Picture from: http://kerncta.blogspot.ca/2013/04/obesity- prevention-summit-2013.html Health Equity
  • 18. Purposeful Reporting Purposeful reporting has been identified as a promising practice in public health to help address the social determinants of health and advance health equity. Sudbury & District Health Unit. 10 promising practices to guide local public health practice to reduce social inequities (2009) http://nccdh.ca/resources/entry/10-promising- practices-guide
  • 19. Public health roles for improving health equity: 19 NCCDH, 2013 Let’s Talk… Public Health Roles for Improving Health Equity http://nccdh.ca/resources/entry/lets-talk-public-health-roles
  • 20. The Learning Circle told us … “A report that doesn’t get used won’t help us to advance health equity.” NCCDH, 2013. Population health status reporting: The learning together series. http://nccdh.ca/resources/entry/population -health-status-reporting
  • 21. “Traditional indicators that measure morbidity and mortality tend to either place responsibility for improving health on the medical or public health communities or on vaguely identified institutions such as the economy, education, or built environment. The result is an overemphasis on medical and public health solutions while failing to articulate the specific institutions and policies that might need to change to promote greater health equity.” Corburn & Cohen (2012, pg. 5) Corburn J, Cohen AK. (2012). Why we need urban health equity indicators: Integrating science, policy, and community. PLoS Med, 9(8): e1001285. Available from: http://dx.doi.org/10.1371/journal.pmed.1001285
  • 22. Developing the Action Framework • Learning Circle Project (2013-2015) • Key stakeholder interviews at local, provincial and national levels (10) • Conference workshops (3) and a webinar (1) collecting feedback from over 100 public health stakeholders
  • 23. Putting knowledge mobilization at the core A strong KM core, guided by a health equity lens, changes the way we do population health status reporting NCCPH 2016. Equity integrated population health status reporting: Action Framework. http://nccdh.ca/resources/entry/equity- integrated-population-health-status-reporting-action- framework
  • 24. Equity-Integrated PHSR Action Framework KM Core: Where – provides the context Who – describes the primary actors How – describes the approach Reporting process/steps: What – describes the steps of the PHSR process, and the key questions to consider for integrating health equity
  • 25. Equity-Integrated PHSR Action Framework REPORTING PROCESS/STEPS Search Assess Synthesize & Adapt Report Implement Evaluate Prepare • The reporting process includes seven steps for developing and implementing PHSR. • Each step includes key questions to guide activities and ensure the right structures are implemented to support the work of the Equity-Integrated PHSR process.
  • 26. Poll Question #4 In your organization, which of the steps do you currently have a role in? (choose all that are relevant) a) Prepare b) Search c) Assess d) Synthesize and adapt e) Report f) Implement g) Evaluate h) None of the above 26
  • 27. “Drafting, measuring, tracking, and reporting of indicators can be viewed not as a technical process for experts alone, but rather as an opportunity to develop new participatory science policy making, or what we call governance.” Corburn & Cohen (2012, pg. 2) Corburn J, Cohen AK. (2012). Why we need urban health equity indicators: Integrating science, policy, and community. PLoS Med, 9(8): e1001285. Available from: http://dx.doi.org/10.1371/journal.pmed.1001285
  • 28. Equity-Integrated PHSR Action Framework KNOWLEDGE MOBILIZATION CORE Research, Health and Community Context (local, regional, national) Outcome: the community is better equipped to take action to address health equity issues 1. Where • A PHSR process can be done at any level, local, regional, or national. • At each level there are different people, organizations, political cultures, and available data. • Ultimately, the community context and local issues inform the reporting process, and are impacted by it as part of the larger system(s).
  • 29. Public Health Researchers Community Partners Equity-Integrated PHSR Action Framework KNOWLEDGE MOBILIZATION CORE Outcome: increased leadership capacity 2. Who • The primary actors are the public health sector, community partners and researchers; • A process led by any actor alone is less likely to result in action. • The capacity for leadership and action of each is critical to being able to effectively integrate health equity into a PHSR process.
  • 30. Community Partners Public Health Researchers Communicate CollaborateApply a Health- Equity-Values Lens Equity-Integrated PHSR Action Framework KNOWLEDGE MOBILIZATION CORE Outcome: an inter-sectoral and inter- disciplinary process is in place 3. How • There is no ‘one size fits all’ approach to mobilizing knowledge in a PHSR process. • However, there are principles that are essential to apply throughout the process, which have been captured in the framework as a series of questions that must be considered.
  • 31. Poll Question #5 In your context, in which aspects of the knowledge mobilization core do you believe you have a role to contribute? (choose all that are relevant) 31 a) Public Health actor b) Researcher c) Community partner d) Communication e) Collaboration f) Application of a health-equity-lens g) None of the above
  • 33. Toronto Public Health: The Unequal City • Strong reporting process and steps • KM Core still being developed • After the release they did a workshop with 30 engaged TPH staff to find out how they use the data TPH (2015). The Unequal City 2015 http://www.toronto.ca/legdocs/mmis/2015/hl/b grd/backgroundfile-79096.pdf
  • 34. 34 Key Learnings … so far! • The social factors that affect health are not universal; need to consider the meaning and relevance of data in the local context • The work of “doing” PHSR is not for experts alone, but an opportunity to implement participatory processes • This requires PH to shift traditional monitoring and surveillance and put a strong KM strategy at the core … to drive action to improve health equity.
  • 35. Proposed future research: • Assessment of current PHSR processes being implemented by public health in Canada, with the objective of evaluating both the process and outcomes, including policy change • Further development of standards for PHSR that effectively integrate health equity, surveillance, organizational and healthy public policy objectives
  • 36. How to use the Action Framework: • Get a copy of your current population health status report and meet with your colleagues … to explore your understanding of health equity/inequity and discuss the extent to which these concepts are part of each step in the PHSR process. • Invite someone from the team that developed the report to talk to your colleagues … about how and where the principles of the knowledge mobilization core (application of an equity lens, communicate, collaborate) were undertaken in the PHSR process. • Convene a cross-disciplinary and inter-sectoral group to discuss opportunities … to better integrate equity into the PHSR process and implement a knowledge mobilization strategy from the beginning of the process.
  • 37. 37 A question to start our discussion: What is an easy next step that will strengthen an equity lens in your population health status reporting process? What is your role in this?
  • 38. Health Equity Clicks: Organizations Visit www.healthequityclicks.ca for a growing list of organizations taking action on the social determinants of health Workshops & events Visit our website to find out about the next knowledge exchange opportunity! http://nccdh.ca/connect/workshops-events/ Resource Library Your one-stop-shop for public health resources on the social determinants of health & health equity! http://nccdh.ca/resources/library/ Health Equity Clicks: Community Share what works to advance health equity - join in online conversations, networking events, and more! www.nccdh.ca/community Available at www.nccdh.ca Sign up for our monthly e-news 38
  • 39. Contact Us NCC for Determinants of Health Email: NCCDH@stfx.ca Web: www.nccdh.ca @NCCDH_CCNDS #sdoh #healthequity 39 NCC for Methods and Tools Email: NCCMT@mcmaster.ca Web: www.nccmt.ca @nccmt (en) @ccnmo (fr) #KT #EIPH
  • 40. Follow us @nccmt Suivez-nous @ccnmo • Use Q&A to post comments and/or questions • ‘Send’ questions to All (not privately to ‘Host’) Q&A Participant Side Panel in WebExYour Comments/Questions 40
  • 41. Your Feedback is Important Please take a few minutes to share your thoughts on today’s webinar. Your comments and suggestions help to improve the resources we offer and plan future webinars. The short survey is available at: https://nccmt.co1.qualtrics.com/SE/?SID=SV_1RY o72kiMPgpAxf 41
  • 42. Poll Question #6 What are your next steps? I plan to … A. Access the Action Framework. B. Read the NCCMT summary of the Action Framework. C. Consider using Action Framework. D. Tell a colleague about the Action Framework. 42
  • 43. Follow us @nccmt Suivez-nous @ccnmo Funded by the Public Health Agency of Canada | Affiliated with McMaster University The views expressed here do not necessarily reflect the views of the Public Health Agency of Canada. For more information about the National Collaborating Centre for Methods and Tools: NCCMT website www.nccmt.ca Contact: nccmt@mcmaster.ca