1.
MaaS (Mobility as a Service) platform, a
strong trend in France: Conduent’s vision
23rd of June 2021 / Stéphanie DEPRAZ-DEPLAND

2.
June 30, 2021 Conduent Internal Use Only
Mobility needs are evolving and
facilitation access to multimodal
transportation will make travel
more convenient for travellers
Why mobility needs MaaS?
2
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40 Cities
In European
experiment with
MaaS platforms
$60 billion
Worth for the
shared mobility
market
2 digit % decline
In driving licences across
all age categories
44% of users
Prefer shared
mobility for
environmental
reason

3.
June 30, 2021 Conduent Internal Use Only
We deliver MaaS solutions that empower
transportation agencies to make their
transit policies a reality by consolidating all
modes of transportation and providing a
consistent offering to the user.
Conduent’s vision of MaaS
& Conduent’s Solution
3

4.
Mobility as a Service
• different point of view
• different expectations

5.
Mobility as a Service
Quality data &
Analytics capability
MaaS has an important role in
managing the data flow and providing
relevant data-points for decision
making in support of transit policies.
Single access point
A Mobile App component MaaS
makes travel more convenient for the
user, allowing them to plan, pay and
manage their multimodal door-to-door
trip from their personalized account.
Flexible & agile
MaaS is disrupting the mobility
space by making the silo
approached obsolete. To align and
aggregate multiple mobility offers
a flexible and agile solution is
needed.

6.
MaaS: flexible & agile
Intermodal Scalable Urban & Regional
scope

7.
MaaS: Quality data &
Analytics capability
Unique data repository
AI and machine learning
Analysis depth

8.
MaaS: single access point
Personalized
experience
For agencies For travelers

9.
Conduent’s approach

10.
A 1st implementation:
project in Hauts de France

11.
Goals
To help the most limited in their daily mobility to
move around the region (Social Integration)
Main advantages
• Multimodal passenger information
• Interoperable ticketing
• Fare integration
Passpass project:
regional MaaS
11

12.
12
« passpass » project in figures
4 million
inhabitants in the
territory
650 000
passpass cards
interoperable in the region
35
Networks of
transportation
25 urban
6 inter-city
2 regional
+
TEC and De Lijn (Belgium)
14
Mobility services other
than TC
bicycle and car parking
Self-service vehicles and car-sharing
cab
carpooling
electric charging stations...
150 000
Mobility points
Hauts de France +
TEC and De Lijn
3700
lines

13.
Website
passpass.fr
Multimodal
passenger
information
Online sales
Schedules and
tariffs of all
partners
Integration :
carpooling areas,
electric charging stations,
Self-service vehicle and car-sharing,
bicycle and car parking
Mobile App
(information)
Real-time traffic and
disruptions
since 2017
To 2021
Mobile
ticketing
(sales)
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14.
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