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Peer support and
gambling related harms
  The Finnish Blue Ribbon, Tiltti
  Jenni Kämppi, Project Manager

                    NFHK 24-26 Aug 2011, Turku, Finland
Tiltti – information and support
point project
started on April 2010, three employees at the moment
funded by RAY (The Finnish Slot Machine Association) (first phase
   4/2010-12/2011, option until 12/2014)
one of the development projects of The Finnish Blue Ribbon




                       NFHK 24-26 Aug 2011, Turku, Finland
The Finnish Blue Ribbon
www.sininauhaliitto.fi
one of the key actors since 1993 in the Finnish field of gambling
  related harms: producing material and increasing know-how

non-governmental central organization for 86 different Christian
  member organizations in Finland

member organizations do welfare work with alcohol and drug
  abusers
   – walk-in & low threshold support centers
   – residential treatment facilities and rehabilitation services
   – substance abuse prevention programs
   – most workers are volunteers and recovering service users,
     only 1/3 are paid employees
                       NFHK 24-26 Aug 2011, Turku, Finland
Context: Gambling in Finland
STM/Toy 2007 Latest population survey,
The Finnish yearbook of gambling 2009, Huotari 2009

games are everywhere:
    – almost 17 000 slot machines at about 9000 locations
    – Lotto & draw games can be played at about 3200 locations
    – Internet gambling opportunities are increasing fast
gambling is popular and widespread:
    – annually 3,1 million Finns take part in gambling activities
    – during the last 12 months 87% of respondents over 15 years of age had engaged in
        gambling activities
    – most common among the 25-34 and 35-49–year-olds
prevalence estimates:
     – about 130 000 (3 % of the population) persons in Finland have had gambling problems
        during the last 12 months
     – a third of them (42 000, 1% of the population) are pathological gamblers
     – capital city area: appr. 29 000 and 9600
      → public health problem

service system is scattered:
      – services are hard to find, unevenly distributed and they vary locally
      – outpatient treatment and counseling is provided within substance use, mental health,
         health and social services
      – specialized and integrative services are needed (→ Gambling Clinic started 2010)

                                 NFHK 24-26 Aug 2011, Turku, Finland
Gambling clients in 2010
                                              Rahapeliasiakkaat
                                                                                                   Kuopion kriisikeskus
                                                                                                   (8municipalities)
                                                         Oulun päihdepalvelut
• Possibility for specialized in gambling problem                                                  27 clients
                                                         65 + 9 clients
• Service that has a trained in GP worker
• Inpatient treatment (red line)
  National service                                                                                      Sosteri (Itä-Savon sairaanhoitopiiri)
                                                                                                        Savonlinnan A-klinikkatoimi
                                                                                                        (6municipalities)
                                                                                                        11 clients
                       Turun nuorisoasema (15-24 v) (20
                       municipalities)
                       16 clients
                                                                                                        Varkauden A-klinikka
                                                                                                        (5 municipalities)
                                                                                                        12 clients

 Gambling Clinic                                                                                        Tyynelän riippuvuusklinikka
 (Helsinki, Vantaa, Kauniainen)                                                                         7-10 clients
 Gambling clients:
 Outpatient: 68                                                                                        Pelissä -hankkeen asiakastyö
 Monipel: 18                                                                                           39 + 5 clients
 Groups: 13                                                                                            Laukaan terveysasema, Jämsän A-
                                                                                                       klinikka, Joutsan terveysasema,
  Tiltti: 56 clients                                                                                   Keuruun päihdeklinikka.
                                                                                                       16 clients
  Peli poikki – Time to fold
                                                                                                          Mikkelin A-klinikka
  internet manual: 114 clients                                                                            21 clients


  Peluuri Helpline: 1 120 calls                                                                                      Tuustaipaleen
                                                    Järvenpään sosiaalisairaala                                      kuntoutumiskeskus 3
  Pelivoimapiiri: 168 clients                                                     Jyränkölä, Heinola
                                                    / Hietalinna yhteisö                                             clients
                                                                                  13 clients
                                                     6 clients
Outpatient
                                             Gambling Clinic                treatment
 Adminstration                    Medical treatment study (THL)
 and research

                                                  Peer groups
           Data collection
           Evaluation
           Feedback

                             Booking
                                                         Clients                         SMS support
                  Referral                                                 Booking       messages

                                                                      Referral

                             Referral




Information and
support point

                                          Peli poikki              Peluuri Helpline      Pelivoimapiiri
                                                                   eCounselling
                                          On-line self help
                                                                   On-line peer groups
                                          manual and
                                          therapy
Tiltti is an essential part of the
Gambling Clinic service entity
we provide low
 treshold information
 and support point
 services
we develop forms of
 peer support and co-
 operative forms of
 treatment and peer
 support

                NFHK 24-26 Aug 2011, Turku, Finland
The foundations of our work

Deaconic values: every individual is valuable and worth helping

Peer support is important and needed

Service users, peers and volunteers
 working beside professionals

Service users = experts by expertice
Project employees = experts by knowledge

We help people to help themselves


                         NFHK 24-26 Aug 2011, Turku, Finland
This is what we do
Forms of individual support:
    – Counselling, assistance              Forms of group/peer support:
    – Treatment referrals                      – Coffee for gamblers
    – ”Open doors” walk-in                     – Information evenings
      afternoons                               – (Tues)day group
    – Debt counselling




                            NFHK 24-26 Aug 2011, Turku, Finland
Monday        Tuesday       Wednesday    Thursday       Friday
9-10.00   Morning yoga
          & relaxation
10-
11.00
11-
12.00
12-                      (Tues)Day
13.00                      group
13-                                                              Afternoon for
14.00                                                            professionals
14-                                                               (1/month)
15.00
15-       Open doors     Open doors    Open doors   Open doors   Open doors
16.00       15-18                        15-18        15-18        15-18
16-                         Debt
17.00                    counselling
Treatment and peer support in co-
operation: Why we started the…
               This is not
               our patient
                                 No one can help me
                                  to quit gambling




 Out patient                 Tuesday
                 Community
   social                     group
                   rehab.
  therapy
...Tuesday group?

We (Gambling Clinic & Tiltti) had challenging people who
   – had several previous treatment & service contacs
   – were not engaging/ could not engage therapy services of
     Gambling Clinic
   – had an obvious need for (professional and peer) support
   – were at risk to be drop outs & left without proper assistance
   – wanted to quit gambling and had abstinence as a goal

For them it was hard or not an option to start a therapy process and it
   was even harder to become a group member − but they did it
   anyway!



                          NFHK 24-26 Aug 2011, Turku, Finland
Who were they?
Group members had
• A long history of problem gambling
• Many failed attempts to quit gambling
• Several comorbidity problems
• Difficult and dissatisfying but tolerable life situations

• 2 women, 4 men
• Average age 57 years (33-75)
• Average PGSI score 16,8 (9-23)
   – if scored 8 or more → problem gambling with negative
     consequences and a possible loss of control; support and
     treatment needed

                         NFHK 24-26 Aug 2011, Turku, Finland
And what happened?
Small streams create big rivers…




            NFHK 24-26 Aug 2011, Turku, Finland
After 20 weekly sessions:
What was learned and achieved?

                                                          I now know how to
                                                          control my finances.
   I’ve understood that       My thougths                 I don’t gamble as much
    even I need normal          are not                   as I used to.
     human contancs           always on
                               gambling.


   I no longer believe                         I’ve tried to think
  that I CAN beat the                         other ways to spend
  slots. You never win                              my time.
      in the long run.




                    NFHK 24-26 Aug 2011, Turku, Finland
Abstinence as a goal?
Festina lente – make haste slowly!




              NFHK 24-26 Aug 2011, Turku, Finland
Thank you!
Comments, contancts:
jenni.kamppi@sininauhaliitto.fi

              NFHK 24-26 Aug 2011, Turku, Finland
Special thanks to:
Tapio Jaakkola, Gambling Clinic information
Sanni Nuutinen, Drawings

References:
(The) Finnish yearbook of Gambling 2009. Suomalaisen
   rahapelaamisen vuosikirja 2009. http://www.thl.fi/thl-
   client/pdfs/8ee529be-8bff-417c-bc17-f538a83f1392.
Huotari, Kari (2009): Sattumanvaraisuudesta koordinointiin.
   Ongelmapelaajien tuki- ja hoitopalvelut sekä
   hoitopalvelujärjestelmän kehittäminen. Terveyden ja hyvinvoinnin
   laitos, Raportti 21/2009. Helsinki. http://www.thl.fi/thl-
   client/pdfs/e31cd22a-74a6-4cff-a009-b9ac297b1466.
STM/Toy 2007, latest population survey (english summary):
   http://info.stakes.fi/NR/rdonlyres/64AD16F8-814F-4C60-BB2C-
   F4ABB007B078/0/FinnishGamblingproblemsurvey2007Englishversio
   n.pdf

                         NFHK 24-26 Aug 2011, Turku, Finland

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Nfhk2011 jenni kämppi_parallel4

  • 1. Peer support and gambling related harms The Finnish Blue Ribbon, Tiltti Jenni Kämppi, Project Manager NFHK 24-26 Aug 2011, Turku, Finland
  • 2. Tiltti – information and support point project started on April 2010, three employees at the moment funded by RAY (The Finnish Slot Machine Association) (first phase 4/2010-12/2011, option until 12/2014) one of the development projects of The Finnish Blue Ribbon NFHK 24-26 Aug 2011, Turku, Finland
  • 3. The Finnish Blue Ribbon www.sininauhaliitto.fi one of the key actors since 1993 in the Finnish field of gambling related harms: producing material and increasing know-how non-governmental central organization for 86 different Christian member organizations in Finland member organizations do welfare work with alcohol and drug abusers – walk-in & low threshold support centers – residential treatment facilities and rehabilitation services – substance abuse prevention programs – most workers are volunteers and recovering service users, only 1/3 are paid employees NFHK 24-26 Aug 2011, Turku, Finland
  • 4. Context: Gambling in Finland STM/Toy 2007 Latest population survey, The Finnish yearbook of gambling 2009, Huotari 2009 games are everywhere: – almost 17 000 slot machines at about 9000 locations – Lotto & draw games can be played at about 3200 locations – Internet gambling opportunities are increasing fast gambling is popular and widespread: – annually 3,1 million Finns take part in gambling activities – during the last 12 months 87% of respondents over 15 years of age had engaged in gambling activities – most common among the 25-34 and 35-49–year-olds prevalence estimates: – about 130 000 (3 % of the population) persons in Finland have had gambling problems during the last 12 months – a third of them (42 000, 1% of the population) are pathological gamblers – capital city area: appr. 29 000 and 9600 → public health problem service system is scattered: – services are hard to find, unevenly distributed and they vary locally – outpatient treatment and counseling is provided within substance use, mental health, health and social services – specialized and integrative services are needed (→ Gambling Clinic started 2010) NFHK 24-26 Aug 2011, Turku, Finland
  • 5. Gambling clients in 2010 Rahapeliasiakkaat Kuopion kriisikeskus (8municipalities) Oulun päihdepalvelut • Possibility for specialized in gambling problem 27 clients 65 + 9 clients • Service that has a trained in GP worker • Inpatient treatment (red line) National service Sosteri (Itä-Savon sairaanhoitopiiri) Savonlinnan A-klinikkatoimi (6municipalities) 11 clients Turun nuorisoasema (15-24 v) (20 municipalities) 16 clients Varkauden A-klinikka (5 municipalities) 12 clients Gambling Clinic Tyynelän riippuvuusklinikka (Helsinki, Vantaa, Kauniainen) 7-10 clients Gambling clients: Outpatient: 68 Pelissä -hankkeen asiakastyö Monipel: 18 39 + 5 clients Groups: 13 Laukaan terveysasema, Jämsän A- klinikka, Joutsan terveysasema, Tiltti: 56 clients Keuruun päihdeklinikka. 16 clients Peli poikki – Time to fold Mikkelin A-klinikka internet manual: 114 clients 21 clients Peluuri Helpline: 1 120 calls Tuustaipaleen Järvenpään sosiaalisairaala kuntoutumiskeskus 3 Pelivoimapiiri: 168 clients Jyränkölä, Heinola / Hietalinna yhteisö clients 13 clients 6 clients
  • 6. Outpatient Gambling Clinic treatment Adminstration Medical treatment study (THL) and research Peer groups Data collection Evaluation Feedback Booking Clients SMS support Referral Booking messages Referral Referral Information and support point Peli poikki Peluuri Helpline Pelivoimapiiri eCounselling On-line self help On-line peer groups manual and therapy
  • 7. Tiltti is an essential part of the Gambling Clinic service entity we provide low treshold information and support point services we develop forms of peer support and co- operative forms of treatment and peer support NFHK 24-26 Aug 2011, Turku, Finland
  • 8. The foundations of our work Deaconic values: every individual is valuable and worth helping Peer support is important and needed Service users, peers and volunteers working beside professionals Service users = experts by expertice Project employees = experts by knowledge We help people to help themselves NFHK 24-26 Aug 2011, Turku, Finland
  • 9. This is what we do Forms of individual support: – Counselling, assistance Forms of group/peer support: – Treatment referrals – Coffee for gamblers – ”Open doors” walk-in – Information evenings afternoons – (Tues)day group – Debt counselling NFHK 24-26 Aug 2011, Turku, Finland
  • 10. Monday Tuesday Wednesday Thursday Friday 9-10.00 Morning yoga & relaxation 10- 11.00 11- 12.00 12- (Tues)Day 13.00 group 13- Afternoon for 14.00 professionals 14- (1/month) 15.00 15- Open doors Open doors Open doors Open doors Open doors 16.00 15-18 15-18 15-18 15-18 16- Debt 17.00 counselling
  • 11. Treatment and peer support in co- operation: Why we started the… This is not our patient No one can help me to quit gambling Out patient Tuesday Community social group rehab. therapy
  • 12. ...Tuesday group? We (Gambling Clinic & Tiltti) had challenging people who – had several previous treatment & service contacs – were not engaging/ could not engage therapy services of Gambling Clinic – had an obvious need for (professional and peer) support – were at risk to be drop outs & left without proper assistance – wanted to quit gambling and had abstinence as a goal For them it was hard or not an option to start a therapy process and it was even harder to become a group member − but they did it anyway! NFHK 24-26 Aug 2011, Turku, Finland
  • 13. Who were they? Group members had • A long history of problem gambling • Many failed attempts to quit gambling • Several comorbidity problems • Difficult and dissatisfying but tolerable life situations • 2 women, 4 men • Average age 57 years (33-75) • Average PGSI score 16,8 (9-23) – if scored 8 or more → problem gambling with negative consequences and a possible loss of control; support and treatment needed NFHK 24-26 Aug 2011, Turku, Finland
  • 14. And what happened? Small streams create big rivers… NFHK 24-26 Aug 2011, Turku, Finland
  • 15. After 20 weekly sessions: What was learned and achieved? I now know how to control my finances. I’ve understood that My thougths I don’t gamble as much even I need normal are not as I used to. human contancs always on gambling. I no longer believe I’ve tried to think that I CAN beat the other ways to spend slots. You never win my time. in the long run. NFHK 24-26 Aug 2011, Turku, Finland
  • 16. Abstinence as a goal? Festina lente – make haste slowly! NFHK 24-26 Aug 2011, Turku, Finland
  • 18. Special thanks to: Tapio Jaakkola, Gambling Clinic information Sanni Nuutinen, Drawings References: (The) Finnish yearbook of Gambling 2009. Suomalaisen rahapelaamisen vuosikirja 2009. http://www.thl.fi/thl- client/pdfs/8ee529be-8bff-417c-bc17-f538a83f1392. Huotari, Kari (2009): Sattumanvaraisuudesta koordinointiin. Ongelmapelaajien tuki- ja hoitopalvelut sekä hoitopalvelujärjestelmän kehittäminen. Terveyden ja hyvinvoinnin laitos, Raportti 21/2009. Helsinki. http://www.thl.fi/thl- client/pdfs/e31cd22a-74a6-4cff-a009-b9ac297b1466. STM/Toy 2007, latest population survey (english summary): http://info.stakes.fi/NR/rdonlyres/64AD16F8-814F-4C60-BB2C- F4ABB007B078/0/FinnishGamblingproblemsurvey2007Englishversio n.pdf NFHK 24-26 Aug 2011, Turku, Finland