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© NHS Improving Quality 2014
Visual Management
Patient Safety Team
© NHS Improving Quality 2014
4 types of visual management
• Visual indicator (tells only)
• Visual signal (grabs attention)
• Visual control (limits behaviour)
• Guarantee (allows correct response only)
© NHS Improving Quality 2014
Visual display ‘v’ visual control
• Visual display - provision of information
• Visual control - concerned with action
Visual controls in the workplace are the basis for comparing
actual versus expected performance. So visuals allows you to
identify opportunities for improvement.
© NHS Improving Quality 2014
Mistake proofing by Visual Management
© NHS Improving Quality 2014
Mistake proofing by Visual Management

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Visual management

  • 1. © NHS Improving Quality 2014 Visual Management Patient Safety Team
  • 2. © NHS Improving Quality 2014 4 types of visual management • Visual indicator (tells only) • Visual signal (grabs attention) • Visual control (limits behaviour) • Guarantee (allows correct response only)
  • 3. © NHS Improving Quality 2014 Visual display ‘v’ visual control • Visual display - provision of information • Visual control - concerned with action Visual controls in the workplace are the basis for comparing actual versus expected performance. So visuals allows you to identify opportunities for improvement.
  • 4. © NHS Improving Quality 2014 Mistake proofing by Visual Management
  • 5. © NHS Improving Quality 2014 Mistake proofing by Visual Management