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Safe and Simple payments online

   Niklas Adalberth – Founder and Deputy CEO
Shopping today – Simple and Safe




11/28/12                           2
Shopping online – not the same experience




11/28/12                                3
Selling online is hard for merchants
                                Customer	



             Issuing bank	





                                              Payment Stack	

             Credit scoring	



             E-wallets	


             Tech Standard brand	



              Payment gateways	



             Fraud prevention	



             Acquirer	


                               Merchant	



11/28/12                                                         4
How do customers want to pay online?
           Example: German Market	





                                       Source: CINT / Opinionhub 2012	


11/28/12                                                                   5
The Klarna Solution – separate buying and paying

           1. No registration: only enter name, address and date-of-birth




  2. Get the goods before you
  pay




                             Why Is Klarna good for
                                        merchants?
                  •    20% increase in converstion
                       rates
                  •    Guarateed payment                                    3. Simple payment 14 days
                  •    No administration                                    later


11/28/12                                                                                                6
The Early Years




                  5 Days va
                            cation firs
                  years                 t2



11/28/12                                     7
Company Timeline
       Incorporated Feb 2005, launch beta May 2005
       Profitable since Q4 2005
       Total Payments Volume 2011: > EUR 1 bn
       Revenue (MEUR): 2011: 84, 2012E: 170
                                         Quarterly Revenues (MEUR)                                                          Analyz'd
20                                                                                                                          acquired

18                                                                                                        Klarna
                                                                                                          Save
16                                                                                                        launched
                                                                                                                                 Israeli
14                                                                                                                               office
                                                                                             Norway, Germany
                                                                                                                                 opened
12                                                                                           and the
                                                            Financing                        Netherlands
10                                                          product                                                              700
                                                            launched                                                             employe
 8                                                                                CDON onboard                   Adlibris        es
         First                        1 000                                                                      onboard
 6                      100 000
         transaction                  merchants                 Finland and
                        consumers
                                      offering                  Denmark                               Mobile
 4                      have used
                                      Klarna                                                          product
                        Klarna
 2                                                                                                    launched

 0      Company
     2005 founded      2006             2007                       2008             2009              2010                      2011

                                         £’000	
  y/e	
  	
                   2009	
       2010	
        2011	
  

                                         Revenue	
                             18 509       33 772        65 816

        11/28/12
                                         Opera3ng	
  Profit	
                    3 561        3 096           5 535                 8
The Future


           Buying should be like this:



                     Niklas@klarna.com




11/28/12                                 9
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Klarna - NOAH12 London

  • 1. Safe and Simple payments online Niklas Adalberth – Founder and Deputy CEO
  • 2. Shopping today – Simple and Safe 11/28/12 2
  • 3. Shopping online – not the same experience 11/28/12 3
  • 4. Selling online is hard for merchants Customer Issuing bank Payment Stack Credit scoring E-wallets Tech Standard brand Payment gateways Fraud prevention Acquirer Merchant 11/28/12 4
  • 5. How do customers want to pay online? Example: German Market Source: CINT / Opinionhub 2012 11/28/12 5
  • 6. The Klarna Solution – separate buying and paying 1. No registration: only enter name, address and date-of-birth 2. Get the goods before you pay Why Is Klarna good for merchants? •  20% increase in converstion rates •  Guarateed payment 3. Simple payment 14 days •  No administration later 11/28/12 6
  • 7. The Early Years 5 Days va cation firs years t2 11/28/12 7
  • 8. Company Timeline Incorporated Feb 2005, launch beta May 2005 Profitable since Q4 2005 Total Payments Volume 2011: > EUR 1 bn Revenue (MEUR): 2011: 84, 2012E: 170 Quarterly Revenues (MEUR) Analyz'd 20 acquired 18 Klarna Save 16 launched Israeli 14 office Norway, Germany opened 12 and the Financing Netherlands 10 product 700 launched employe 8 CDON onboard Adlibris es First 1 000 onboard 6 100 000 transaction merchants Finland and consumers offering Denmark Mobile 4 have used Klarna product Klarna 2 launched 0 Company 2005 founded 2006 2007 2008 2009 2010 2011 £’000  y/e     2009   2010   2011   Revenue   18 509 33 772 65 816 11/28/12 Opera3ng  Profit   3 561 3 096 5 535 8
  • 9. The Future Buying should be like this: Niklas@klarna.com 11/28/12 9
  • 10. - w . a-o f ec. m w wn hc n r e o o en c - wt ro n ac n r c ti . m/o ho f e e tc e en - w .cb o. m/O H o f ec w wf e o k o N A C n r e a c en
  • 11. - w . a-o f ec. m w wn hc n r e o o en c - wt ro n ac n r c ti . m/o ho f e e tc e en - w .cb o. m/O H o f ec w wf e o k o N A C n r e a c en