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Agile Payment Strategies to Accelerate
E-commerce Growth


                                An Enterprise Web Solutions Company
Agenda


     Introduction to E-payment

     Why E-Payment Methods

     Various E-Payment Methods

     Strategies

     Trends




NVISH SOLUTIONS INC. © 2011 All rights reserved   Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 2
Introduction


          Presence of digital goods has given rise to commerce applications,
           encouraging deployment of electronic payment systems
          Payment system provides a channel to transfer value between
           different parties
          Many variants like smart cards, credit cards, etc. have been
           introduced, which has facilitated use of online payment systems
Principal steps of Online Payment Processing:
     •     Authorization

     •     Settlement



NVISH SOLUTIONS INC. © 2011 All rights reserved   Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 3
Why E-Payment Methods?


     Enable sellers to accept electronic payments

     Ensure privacy of customers

     Connect merchants, customers, and banks through secure online
         transactions

     Integrate with existing and evolving systems

     Make payment process simple and fast

     Help in instant purchasing




NVISH SOLUTIONS INC. © 2011 All rights reserved   Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 4
Online Payment Process




NVISH SOLUTIONS INC. © 2011 All rights reserved   Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 5
Better Experience For Customers


  Customers can:

   Get better knowledge about products before actual trade

   Easily explore products and services for better prices

   Receive better customer service after purchase

   Enjoy an interactive buying experience




NVISH SOLUTIONS INC. © 2011 All rights reserved   Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 6
Traditional Payment Methods




            Personal Checks                                                               Drafts
                                                  Traditional
                                                   Payment
                                                   Methods




            Money Orders                                                                   Cash

NVISH SOLUTIONS INC. © 2011 All rights reserved     Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 7
Online Payment Gateways




E-payment systems have become familiar among consumers as technology and security
has progressed through time, enabling them to purchase products or services online.

NVISH SOLUTIONS INC. © 2011 All rights reserved   Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 8
Various E-Payment Methods


                                                                 Online payments allow transactions
                                                                 to be completed more rapidly as
                                                                 compared to traditional ones. Such
                                                                 payments allow purchase and
                                                                 payment of products or services
       Credit/Debit                      Digital                 anytime, anywhere.
           Card                         Currency




          E-Wallets                   Smart Card




NVISH SOLUTIONS INC. © 2011 All rights reserved    Website: www.nvish.com │ E-Mail: info@nvish.com    Slide 9
Payment Related Terms



                                                  • Detection, prevention, and management
        Fraud Management                            of fraudulent activities



          Payment Options                         • Options for making a payment


                                                  • Consolidated and harmonized set of
              Regulatory
                                                    compliance controls for smooth online
              Compliance                            payment transactions


            Local Currency                        • Availability to choose currency for
               Pricing                              payment of products and services



NVISH SOLUTIONS INC. © 2011 All rights reserved            Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 10
Strategies For International Commerce Channels




                                                  Diverse Payment
                                                      Options


                    Fraud
                                                                                       Business
                 Management &
                                                                                   Analytics Insights
                   Handling




                                                     Strategies




NVISH SOLUTIONS INC. © 2011 All rights reserved       Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 11
Trends

                         Number of respondents
       80%
       70%         67%
                                                                                           Retailers are migrating
       60%
                                                                                           toward hosted payment
       50%
                                                                                           pages that will help
       40%
                                                                                           them avoid handling
       30%
       20%
                            19.3%                                                          identifiable consumer
       10%                          6.40%    5.50%                                         information.
                                                     0.90%   0.90%
        0%




                         Fraud Rate

    Survey on online sales fraud - An Internet Retailer survey shows a drop in
    online frauds for 13% of web merchants.                           Source: Internet Retailer

NVISH SOLUTIONS INC. © 2011 All rights reserved              Website: www.nvish.com │ E-Mail: info@nvish.com     Slide 12
Trends

     How can the retailers enhance shopping experience of their international
     customers?

                  Payment type preferences

                         Language translation

         Ability of the customer to see the
             final cost in local currency

             Legal and regulatory concerns

                           Fraud management

              Customer service and returns

                                                  0%   5%   10% 15% 20% 25% 30% 35% 40% 45%

    Respondents were asked to select major challenges in selling online
    overseas, and 41% chose customer service and returns.          Source: Internet Retailer

NVISH SOLUTIONS INC. © 2011 All rights reserved        Website: www.nvish.com │ E-Mail: info@nvish.com   Slide 13
NVISH USA OFFICE                    NVISH UK OFFICE                         NVISH INDIA OFFICE
5201, Great America                  81 Oxford St. London                   DLF Info City
Pkwy, Suite 320                      W1D2EU,                                First Floor, Tower E
Santa Clara, CA 95054                United Kingdom                         Chandigarh Technology Park,
Phone : (+1)-408-730-2615            Phone : (+44)-207-993-4843             Chandigarh 160101
                                                                            Phone: (+91)-172-433-7713




              Website: www.nvish.com │ E-Mail: info@nvish.com │ Fax : (+1)-866-583-9527

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Agile payment strategies to accelerate e commerce

  • 1. Agile Payment Strategies to Accelerate E-commerce Growth An Enterprise Web Solutions Company
  • 2. Agenda  Introduction to E-payment  Why E-Payment Methods  Various E-Payment Methods  Strategies  Trends NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 2
  • 3. Introduction  Presence of digital goods has given rise to commerce applications, encouraging deployment of electronic payment systems  Payment system provides a channel to transfer value between different parties  Many variants like smart cards, credit cards, etc. have been introduced, which has facilitated use of online payment systems Principal steps of Online Payment Processing: • Authorization • Settlement NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 3
  • 4. Why E-Payment Methods?  Enable sellers to accept electronic payments  Ensure privacy of customers  Connect merchants, customers, and banks through secure online transactions  Integrate with existing and evolving systems  Make payment process simple and fast  Help in instant purchasing NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 4
  • 5. Online Payment Process NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 5
  • 6. Better Experience For Customers Customers can:  Get better knowledge about products before actual trade  Easily explore products and services for better prices  Receive better customer service after purchase  Enjoy an interactive buying experience NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 6
  • 7. Traditional Payment Methods Personal Checks Drafts Traditional Payment Methods Money Orders Cash NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 7
  • 8. Online Payment Gateways E-payment systems have become familiar among consumers as technology and security has progressed through time, enabling them to purchase products or services online. NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 8
  • 9. Various E-Payment Methods Online payments allow transactions to be completed more rapidly as compared to traditional ones. Such payments allow purchase and payment of products or services Credit/Debit Digital anytime, anywhere. Card Currency E-Wallets Smart Card NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 9
  • 10. Payment Related Terms • Detection, prevention, and management Fraud Management of fraudulent activities Payment Options • Options for making a payment • Consolidated and harmonized set of Regulatory compliance controls for smooth online Compliance payment transactions Local Currency • Availability to choose currency for Pricing payment of products and services NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 10
  • 11. Strategies For International Commerce Channels Diverse Payment Options Fraud Business Management & Analytics Insights Handling Strategies NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 11
  • 12. Trends Number of respondents 80% 70% 67% Retailers are migrating 60% toward hosted payment 50% pages that will help 40% them avoid handling 30% 20% 19.3% identifiable consumer 10% 6.40% 5.50% information. 0.90% 0.90% 0% Fraud Rate Survey on online sales fraud - An Internet Retailer survey shows a drop in online frauds for 13% of web merchants. Source: Internet Retailer NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 12
  • 13. Trends How can the retailers enhance shopping experience of their international customers? Payment type preferences Language translation Ability of the customer to see the final cost in local currency Legal and regulatory concerns Fraud management Customer service and returns 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Respondents were asked to select major challenges in selling online overseas, and 41% chose customer service and returns. Source: Internet Retailer NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com Slide 13
  • 14. NVISH USA OFFICE NVISH UK OFFICE NVISH INDIA OFFICE 5201, Great America 81 Oxford St. London DLF Info City Pkwy, Suite 320 W1D2EU, First Floor, Tower E Santa Clara, CA 95054 United Kingdom Chandigarh Technology Park, Phone : (+1)-408-730-2615 Phone : (+44)-207-993-4843 Chandigarh 160101 Phone: (+91)-172-433-7713 Website: www.nvish.com │ E-Mail: info@nvish.com │ Fax : (+1)-866-583-9527