Nurse manager: Roles and Respondibilities

1. Introduction to
Management
in Nursing
Lecture- 5
Nurse Manager
Prof Nagamani.T
Dept.of Community Health Nursing

2. Introduction
• A Nurse Manager is in charge of hiring and supervising the nursing staff of a hospital
or other healthcare organization.
• A nurse manager provides oversight for a nursing staff and completes administrative
tasks to ensure the health-care facility is running smoothly.
• Responsible for personnel matters, a nurse manager coordinates staffing and all
needs related to patient care. This position serves as a conduit between front-line
staff, physicians and other administrators.

3. Meaning
 Nurse management is the process of directing teams and
nursing departments to maintain best practices and
organization when providing care to patients.
 Nurse managers direct the daily processes and routines of the
medical facility they work in, and they instruct nursing staff
through hands-on approaches to ensure the efficacy of patient
care and treatment plans.

4. Education Requirements
 In order to become a nurse manager, an individual must first attend an
accredited university or college and graduate with a Bachelor's Degree in
Nursing (BSN).
 A master’s degree is often required.
 After this has been completed, the nurse must obtain experience in the form
of direct patient care, ideally in an acute care setting such as a hospital.
 Length of experience is variable, though many employers will require at
least 5 years' experience for this type of role. Many nurse manager positions
promote and hire from within the staff nurses if there is interest.

5. Nurse Manager Skills
 Leadership skills
 Teamwork skills
 Technical skills
 Communication skills
 Emotional intelligence
 Judgment, Supervision, Informing Others, Nursing Skills, Creating a Safe,
Effective Environment, Hospital Environment, Medical Teamwork, Listening,
Pain Management, Administering Medication, Adult Health…..

7. Job Description
 A nurse manager is the nursing organizational mastermind for
a health-care unit in a hospital or clinical setting. Supervising
all nurses working in the unit, a nurse manager hires, trains
and evaluates nurses to ensure patient care is running
smoothly.

9. Nurse Manager Specific Job Duties:
 Identifies patient service requirements by establishing personal rapport with
potential and actual patients and other persons in a position to understand
service requirements.
 Maintains nursing guidelines by writing and updating policies and procedures.
 Maintains nursing operations by initiating, coordinating, and enforcing
program, operational, and personnel policies and procedures.
 Assures quality of care by developing and interpreting hospital and nursing
division's philosophies and standards of care; enforcing adherence to state
board of nursing and state nurse practice act requirements and to other
governing agency regulations; measuring health outcomes against standards;
making or recommending adjustments.

10. Nurse Manager Job Duties Contin….
 Maintains nursing staff by recruiting, selecting, orienting, and training nurses
and auxiliary staff.
 Completes patient care requirements by scheduling and assigning nursing and
staff; following up on work results.
 Maintains nursing staff job results by coaching, counseling, and disciplining
employees; planning, monitoring, and appraising job results.
 Establishes a compassionate environment by providing emotional,
psychological, and spiritual support to patients, friends, and families.
 Promotes patient's independence by establishing patient care goals; teaching
and counseling patient, friends, and family and reinforcing their
understanding of disease, medications, and self-care skills.

11. Nurse Manager Job Dutiescontin….
 Provides information to patients and health care team by answering questions
and requests.
 Resolves patient needs by utilizing multidisciplinary team strategies.
 Maintains safe and clean working environment by designing and implementing
procedures, rules, and regulations; calling for assistance from other health
care professionals.
 Protects patients and employees by developing and interpreting infection-
control policies and protocols; enforcing medication administration, storage
procedures, and controlled substance regulations.
 Maintains patient confidence and protects operations by monitoring
confidential information processing.

12. Nurse Manager Job Dutiescontin…
 Maintains documentation of patient care services by auditing patient and
department records.
 Achieves financial objectives by preparing an annual budget; scheduling
expenditures; analyzing variances; initiating corrective actions.
 Ensures operation of medical and administrative equipment by verifying
emergency equipment availability; completing preventive maintenance
requirements; following manufacturer's instructions; troubleshooting
malfunctions; calling for repairs; maintaining equipment inventories;
evaluating new equipment and techniques..
 Maintains nursing supplies inventory by studying usage reports; identifying
trends; anticipating needed supplies; approving requisitions and cost
allocations.

13. Nurse Manager Job Duties contin…
 Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal
networks; participating in professional societies.
 Maintains a cooperative relationship among health care teams by
communicating information; responding to requests; building rapport;
participating in team problem-solving methods.
 Contributes to team effort by accomplishing related results as needed

14. To summarise….
 A nurse manager wears many hats and has many responsibilities, some of
which may include:
 Recruit, retain and evaluate nursing staff
 Provide training for nursing staff if role is not designated to another staff
personnel
 Act as liaison between interdisciplinary teams and nursing staff
 Assist patient and families including handling escalated situations
 Managerial paperwork such as medical health records
 Oversee day to day operations on unit
 Manage/report finances and budgeting

15. THANK YOU