Velocity Business Basic Step 5 - Objection Handling & Followup

www.Velocity24x7.com
Step 5 - Objection Handling & Followup
Online Velocity Basic Training

Important Points
 Follow-up to be done within 24 to 48 hours of the plan, strike when the iron is hot
 Always walk the line between CONFIDENCE and ARROGANCE
 Don’t get defensive with emotion, get defensive professionally
 Answer question with question
 Initially first few Follow up’s, take your leader along
 Slap with a Kiss (Balancing approach)

Important Points
(contd)
 Always use FFF (Feel, Felt, Found- Oh fantastic Mr….I know how you feel , that was
how I felt , but this is what I found out)
 While handling objections, be Proud of what you do (You are not just representing
yourself; you are representing everyone out there who is doing TEI. Maintain your
Posture. Do not allow someone to mock what you do. you can walk away losing that
prospect but hold on to your pride)
 Don’t attack him but make him feel comfortable to accept your point

Objection Handling
Commonly Asked Questions & Answers

1. I HAVE NO MONEY
 Did you have it 1999? Do you have it in 2009? Will you have it in 2019?
 Emergency Medical Situation
 Even I did not have it, then FFF
 Money has to be arranged, either bzeg, Borrow or Steal. I am not saying you to Beg or Steal, but You
can Borrow. If you have goodwill in the market 12000/- can be arranged in few minutes (and if you do
not have goodwill, then I can’t help it)
 On one side here is this Business where you can get Money Freedom, Time Freedom, Name and Fame,
Recognition, Foreign Trips, Personality Development, Chance to help society….and on other side there
is a small amount . Either TAKE all these things or SAVE your amount. That’s your wish, Now tell me
what do you want to do?
 Don’t you care for your family? For your kids, wife, or parents? Do you want to give them ordinary life?
Is arranging just a small amount bigger than their needs?
 You need me more then I need you. I am giving option to improve the way you live.

2. I HAVE NO TIME
 Where all of your time goes?
 Give Emergency example
 This business works on Time Compounding Management or on the Power of
Duplication. After certain period of time, your Time will be compounded with other
people Time.
See neither I nor You belong from Tata or Birla Family. Time has to be MANAGED if we want something
extra in our life Amitabh Bachchan works for 15 hours at the age of 68.
Don’t you have that hunger? Don’t you care for your family? For your kids, wife, or parents? Do you want
to give them ordinary life? Is managing 12 to 15 hours a week bigger than their needs?

3. WHAT IS THE GUARANTEE OF THE COMPANY
You don’t even have Guarantee of your own life.
Explain Company’s Background (it is given in the beginning of Presentation)

4. I WILL CONSULT
Whom you will consult with?
What you will consult?
See I told you 100%, you must have understood 70% as it is human mind, after reaching to your home, 40%
will be left into your mind, you will tell it your friend or parents or wife or husband- what will they get- Just
10%, then what will they say they will say BIG NO. See half information is dangerous then the full lie.
If you see any movie, can you demand its feedback from the person who has not seen that?
If your Watch is not working, do you got to Scooter mechanic to get it repaired?
If you feel ill, to whom you will go? Doctor, right. I am the best Doctor for this business.
Consult with me if you have any questions or queries, I am sitting here for that only.

5. OTHER MLM’S - Fear of MLM Success
Don’t criticize any Company. But on the same time, prove your point, why TEI is Best, with
a LOGIC.
LOGIC- Explain Company’s Background, its Product, its Plan (explained in 3 P’s) and its
Training and Support System.

6. I DON’T KNOW MORE PEOPLE – NO CONTACTS
If he is using mobile, tell him to check your mobile phone where you cancan get 100
references. Get him remembered when there was function at his home like any
marriage, pooja, birthday etc.
Ask him where these people come from. You can share this information to any of your
known people.

7. WHAT IF DOWN LINERS DON’T WORK
Ask him, what if they work efficiently?
If you want to work then why not they. If any of your downline does not work and if you
are serious about this project, you can sponsor any of your friends and work with him.

8. I HAVE NO CONFIDENCE IN ME
Leaders are not born, they are made. Confidence comes with your knowledge. To get
confidence, we organize Business development Trainings on weekly basis where you can
knowledge about this company and its services and slowly gradually you get confident.
There is no tablet for confidence, it is gradual process and it will take little time.

9. I TRIED OTHER MLM, BUT IT DOES NOT WORK
If you have joined any MLM, it shows that have dream. If you could not be successful in
one company, it does not mean you would not be successful in any other company.
We don’t stop driving, if anytime we are caused accident. Right? Whatever mistakes you
may have done in your previous company, you can improve it and if you learn through
our learning program you can fulfill your dreams from TEI.

10. I DOUBT WHETHER THE CORPORATE WILL BE SUCCESSFUL AS
TECHNOLOGIES KEEP ON CHANGING AND COMPETITION IS OPEN
I agree with you but as far as TEI is concerned, during the last 6-7 years no other
company has come up such kind of services.
Can you explain what can the reason be?
It means some strong point is there with TEI. We all know when mobile came, many
competitors also came within 3 years like Idea, Hutch to compete Airtel. We are currently
enjoy MONOPOLY. Till this monopoly, can we make money? Now even in the absence of
competition, we have not only increased services, but also brought improvement in the
existing services.

11. WE CAN DO IT FROM YOU TUBE/SKYPE/YAHOO
TALK/GOOGLE TALK FREE OF COST
Why we buy Bislery when water is free. Feature Based!!!
Can you feel the difference when you go to public telephone booth for making a call and
when you make a call from your own mobile. Same is the case here. These sites are not
only public sites, but also endanger our privacy. Ours is a totally private system and we
can design it as per our needs. Above all, if there are two same kind of services but one
service offers me added advantage of earning Rs.2 lac per day, which should I use?

12. I AM OF RESERVED NATURE &
CANNOT TALK TO PEOPLE COMFORTABLY
Then don’t you think this is the right platform for you?
We need to talk to people as we deal in people. When we talk to people more and more,
we find some change in our personality.
Example of Mamta was a reticent girl before TEI, but now she can speak before masses.

13. I AM CONVINCED BUT MY PARENTS
ARE NOT ALLOWING ME
In such cases, before showing the plan we should keep in mind to invite a students with their
parents.
We can ask the students how you have got bike, laptop, college tour. Your parents kept on fulfilling your
demands. Why not this time?
He can talk to parents that this is a multiple pack of personality development, communication skills,
upgradation of computer for video communication.
He should not talk about business at all. But he must attract parents by features of the services so that
parents may also think of having it.

14. I AM CONVINCED BUT MY HUSBAND
IS NOT ALLOWING ME
A housewife should be suggested to attend the STP with husband. Anyway, in such case
invite her husband also for STP or fix up a follow up at her place and interact with her
husband by showing him the opportunity.
Also try to find out whether the lady depends on her husband for only money or her
husband is against her any kind of independent profession.
Finally awake the lady to tell her husband that she would like to contribute to the family
and this can be the best way.

15. I AM STILL THINKING ABOUT IT
OK, thinking deeply about some decision is a very good habit. By the way what have you
thought about the POSITIONING?
You know some actions have to be taken well within time. If you are thinking about some
challenge in this project, I can assist you to overcome that.

16. I AM TALKING TO SOME OF MY VERY GOOD
CONTACTS TO START WITH ME
How can you make profit before opening of a business?
You cannot invite a client to your shop by standing in front of your it with closed shutter…
Tell Story of that person who went to find out his two persons. And when he got his two
persons, they also went to find out there two persons.

17. HOW MONEY WILL COME IF CHAIN BREAKS?
Can you repeat me what is the business plan?
If you analyze the plan, it is a binary plan. Money is paid into ratio of 4:2. These 4 or 2 may
be brought by any one. So only number of sales are counted and there is no role of chain.
If you are working, it hardly matters whether chain is broken. In any industry a small
percentage is the performer class.

18. WHY OTHER COMPANIES HAVE NOT
ENTERED IF IT IS VERY USEFUL TECHNOLOGY
It is an emerging industry. As soon as the services become popular, many companies will
enter the market. But currently it is time to make the people aware and make money.
However currently also different companies are providing some of the services in piece
meal Reliance Web World, Cisco, Webex. They provide the services at very high cost and
focus on corporate clients.
Any company needs a very big infrastructure. Ultimately there will be good competition
but it hardly matters to Airtel, Maruti, DLF as they are getting first mover advantage as
we in TEI.

19. IF IT IS SUCH A WONDERFUL TECHNOLOGY/SERVICES
WHY PEOPLE DON’T KNOW ABOUT IT
Can you tell me how people come to know about the new products and services?
Of course by Advertisement. They make huge expenditure on Advertisement. But TEI has
not used the source of costly advertisement system.
Instead they have use real method of advertisement i.e. Word of Mouth Publicity. You
know now where is population with ‘we two our two’. So people are becoming aware
about this also.

20. THIS PRODUCT IS OF NO USE FOR ME
Saari bechne ke liye kya saari pahana jaroori hai?
Offer this product/service who need it. However currently you don’t need it as it is
currently a life style as mobile was a life style 13 years back. But now as you cannot live
without mobile, you will start using it as a habit. If we want to make money, we need not
necessarily use it. Mrs Sharwari did not use it earlier still she make lot of money.

21. I DON’T NEED MONEY. I HAVE ENOUGH
WEALTH FOR US
Excellent!!! But would you like to help others? Many people are not able to earn bread
even. Many people are fed up of their jobs. Many businessmen want to change their
business.
Many unemployed people are searching for some opportunity. You can be the
instrumental to that. If while helping others if you get money from TEI, you can donate it.
Many good organizations keep on looking for donations for social, national, medical
cause.

Velocity Business Basic Step 5 - Objection Handling & Followup

Recommandé

Contenu connexe

Tendances

Tendances (20)

En vedette

En vedette (20)

Similaire à Velocity Business Basic Step 5 - Objection Handling & Followup

Similaire à Velocity Business Basic Step 5 - Objection Handling & Followup (20)

Dernier

Dernier (20)

Velocity Business Basic Step 5 - Objection Handling & Followup