NRF National Retail Federation, NRF PROTECT 2022, #NRFPROTECT22 Jodie Kautt, VP, Cybersecurity, Target

1. Cybersecurity as a Business
Enabler: Lessons from Target
Jodie Kautt
Vice President, Cybersecurity, Target

2. Cybersecurity team
Hire experts from all
industries, invest in
continuous learning
Team
Partner across industries
to share intel and best-
practices
Collaboration
Foster a company
culture of shared
accountability for
security
Culture

3. Fraudulent returns in the U.S. amounted to $23.2
billion in 2021, just over 10% of total returns of
online goods
Source: National Retail Federation
Returns abuse

4. Bot traffic made up 42.3% of all internet
activity in 2021
Source: 2022 Imperva Bad Bot Report
Bots

5. $148 million reported in gift card extortion in the
first nine months of 2021, more than all of 2020
Source: 2021 FTC Report
Gift card extortion

6. Key takeaways
Partner
alignment
Intel & data
driven
Proactive
capabilities