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Emerging Trends in the Hotel Industry.pptx

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Emerging Trends in the Hotel Industry.pptx

  1. 1. EMERGING TRENDS IN THE HOTEL INDUSTRY
  2. 2. Introduction ◦ The hotel industry and hospitality developments are driven by new customer behavior, new technology, and new business philosophies ◦ Being updated with the industry as a whole is an excellent method to guarantee that the company consistently provides the kind of client experience that consumers want and expect. ◦ Adopting the newest hospitality trends is critical in response to consumers' shifting behavior
  3. 3. Emerging Trends in the Hotel Industry ◦ Smart Hotel ◦ Robot Staff ◦ Sustainable Hotels ◦ Unique Brand Experiences
  4. 4. Smart Hotels ◦ Embedded with Internet of Things (IoT) Technology ◦ Ease, efficiency and a feeling of luxury ◦ Enhance guest experience ◦ Convenient for employees ◦ Saves costs
  5. 5. Robot staff ◦ Gives the opportunity to reduce human interaction within the stay ◦ Used for ◦ automated check-in and check-out ◦ room service ◦ as janitors ◦ transporting luggage
  6. 6. Sustainable Hotels ◦ Sustainability is a globally accepted eco-friendly trend ◦ Many consumers prefer the Green Concept ◦ Eco-friendly construction ◦ Energy conservation ◦ Trash management
  7. 7. Unique brand experiences ◦ Hotels implement this to distinguish their brand by being creative with their design, layout, and furnishings ◦ Travelers are also seeking increasingly seeking unique, immersive hotel stays ◦ Can gain a competitive advantage ◦ Can attract and retain loyal customers

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