This document summarizes a dissertation by Ms. Nayanika Dutt on shipping methods and technology used by logistics providers to reduce damage to shipped products. The dissertation studied common shipping methods in the US and India from January to April 2020. It discussed priorities for high-tech companies in choosing logistics providers, instances of supply chain breakdowns and losses, precautions during shipping, and keeping theft risk low. The dissertation concluded that shipping methods and technologies can effectively reduce damage when used properly.

1. A DISSERTATION BY:
MS. NAYANIKA DUTT
ROLL NO : 00411819918
MBA(IT) CDAC, Noida
Oct
2020

2. "A study of the common shipping methods
and technology application methods used
by logistics providers to reduce the damage
to products shipped."
2

3. SHIPPING METHODS AND TECHNOLOGY USED BY
LOGISTICS PROVIDERS TO REDUCE THE DAMAGE TO
PRODUCTS SHIPPED
3
To describe different shipping methods and technology used to
reduce damage to products shipped.

4. General purpose of the study
• Study the common shipping methods and technology
application methods used by logistics providers to
reduce the damage to products shipped.
4
The population or sample studied
The duration of the study
The geographical location covered in
the study
• US and India.
• Jan 2020 - April 2020.
• All people living in the US and India.

5. The topics or theories that will be
discussed
1. Priorities of high-tech companies while choosing
logistics provider(s).
2. Instances of breakdowns in the supply chain .
3. Likely losses due to the breakdowns.
4. Precautionary steps during shipping and in-transit
preparations.
5. Keeping the risk of theft to a minimum.
6. Common duties of logistics' providers.
7. A case study on how SEKO logistics helped
Beckman coulter.
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6. • Many companies in India do not report cases of
cargo theft, even to IRDAI (Insurance Regulatory and
Development Authority of India), hence dependable
data is difficult to find.
• Facts, figures and methods are largely according to
US public infrastructure, laws and regulations.
• Scope of improvement/innovation in various
methods(from sustainable point of view) have been
pointed out in the report for the consideration of
concerned authorities and public in general.
6

7. • Descriptive research
• Internet, Client histories, earlier research
SHIPPING METHODS AND TECHNOLOGY USED BY
LOGISTICS PROVIDERS TO REDUCE THE DAMAGE
TO PRODUCTS SHIPPED
7

8. 8
Depend on:
Capable to meet both short-term and future
requirements.
Company’s reputation
Ability to provide
Expedited services
Past safety records
Facility’s security
Last-mile services
Should meet TAPA (Transported Asset
Protection Association)

9. 9
• ASOS PLC (U.K.;2019). Major problem with its WMS
system. Only recording outgoing inventory. Fiscal loss of
68% profits (over $ 30 million).
• Rent the Runway (USA; 2019). Self described software
failure. System accepted orders which company was not
sure of fulfilling. Resultantly, did not accept orders for over
one week. Chief Supply Officer resigned.
• Indian Railways (2019). high instances of theft of
consignments, Indian Rail allowed private security guards in
its trains initially for Eastern Railways as trial for all-India
implementation later.
• Samsung. In 2015, cargo worth Rs 26 crores stolen from
truck in Delhi on way from IGI Airport. Driver also assaulted.
• TESLA (USA; 2018). Unusually high numbers of damaged
or flawed car parts sent to local machine shops for repairs.
EFFECT OF CORONA VIRUS ATTACK ON SUPPLY
CHAIN IN INDIA:
• Companies adversely affected include TVS Company, Bajaj
Auto, Hero MotoCorp, M&M, Maruti Suzuki and Tata Motors.
• BSE auto index has also depreciated. imports from China
has been highly affected by the outbreak.

10. 10
The following are affected:
• Ability to bring new products to market.
• Smooth supply of parts and components to meet the
requirements of customer fabrication.
• Fulfillment of consumer orders.
• Returns – mainly due to damage to products during
shipment/delivery.
• Cost of replacing products.

11. 11
SHIPMENT PREPARATIONS:
• Proper and appropriate packaging.
• Labeling of shipments.
• Training of employees.
• Documenting of all shipments.
IN-TRANSIT PREPARATIONS:
• Keep handoffs during transit to a minimum.
• Enroll appropriate logistics provider.
• Damage prevention based on technology such as
Impact sensors, Shock loggers and Smart in line
sensors.
• Usage of correct and adequate dunnage.
• Proper building of pallets

12. 12
1. Theft instances not being shared by Indian companies with IRDAI (Insurance Regulatory And Development
Authority of India) or other Govt agencies.
2. Tools to protect cargo from theft:
• Vehicle immobilization tech - for disabling a vehicle remotely.
• Satellite based GPS tools for tracking location of stolen vehicles.
• Door and other security alarms.
• Cameras and cctv systems.
• King pin locks which do not allow a trailer to be separated from its tractor.
• Seals to thwart intrusions as well as to warn drivers of any tampering of his vehicle doors.

13. 13
• BACKGROUND:
• Beckman Coulter Inc (USA) is a company that develops, manufactures and markets scientific instruments and medical
devices that simplify, automate and innovate complex biomedical testing, helping doctors to diagnose, treat and monitor
patients.
• Medtec is a product of SEKO Logistics.
• PROBLEM:
• Incomplete or delayed shipments/deliveries were occurring due to inefficient planning and distribution system globally
resulted in poor customer satisfaction
• SOLUTION:
• SEKO held detailed discussions with all players before deploying best in-class supply chain practices like dedicated
customer service.
• All concerned Beckman Coulter officials and distribution centers were provided access to MySEKO web-based customer
portal.
• A Continuous Improvement Programme.

14. 14
• Many businesses prefer not to report their shipment
thefts, damages or losses because:
• No established framework for either
recording the cases or recommending
resolutions are there in India, as reported by
the IRDAI (Insurance Regulatory And
Development Authority Of India).
• LSPs inevitably bear the brunt of claim
payments while shippers are usually
discharged of responsibility.
• In India, a substantial quantum of goods
shipped are not insured or under insured.
• Insurance is taken up by LSPs and WSPs
on behalf of their clients at exorbitant rates on
direct cash debit systems.

15. 15
• Goods should be properly insured, risks which are deliberately not catered for by consignee's must be informed to the LSP as a
portion of the contract.
• Industry innovation and infrastructure sustainable cities and communities, responsible consumption and production
are some of the sustainable development goals which can be attained with the help of the shipping logistics and warehouse
industry globally.
• Research and development for efficient warehouse layout and logistics network design particularly in India should be done.
• Partnering with the MSME LSPs can benefit by decentralizing various responsibilities.
• For better updated material handling practices training should also be provided to the employees at various stages of the
supply chain.

16. CONCLUSION
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• Can be concluded from the various facts and figures that the shipping methods
and technology used indeed are able to reduce damage to shipped goods.
• A complete study of the common shipping methods and technology application
methods used by logistics providers to reduce the damage to products shipped.

17. NAYANIKA DUTT
Roll No.:
00411819918
Course:
MBA(IT) 2018-20, CDAC,
Noida