2. ADMINISTRATION Administration is a process by which the potentials of men and materials are synthesized and activated for the achievement of defined goal.
3. HOSPITAL ADMINISTRATION 1. Hospital has become a highly scientific and complex medical institution as against the age old concept of a poor house where people left their patients for hope of cure. 2. To keep space with the changing environment and demands of the people, the administrator has to strike a balance between internal management and community expectations maintaining positive relation with the staff and patients on one side and other health related community organization on the other side.
4. ADMINISTRATIVE SET-UP DR. RML HOSPITAL MEDICAL SUPERINTENDENT ADDLMS(1) ADDLMS (4) ADDLMS (2) ADDLMS (3) DD(A) Nursing Services CPWD, BMW Laundry CMO (ACADEMICS) STATE MATTERS AO (1) AO (2) HA-I/ HA-II (SR/ JR/ INTERNS) MED. BOARD CMO I/C OS (HA-I) OS (TECH) HC (VIG) OS (GR-D) OS (NURSING) HC (RR)
13. Can withstand the adverse criticism and able to take appropriate measures.
14. Clear and realistic goal setting. And keen in professional growth..
15. MANAGEMENT SKILLS MANAGEMENT LEVELS Higher level Mid level Lower level Conceptual Technical Humane TYPE OF SKILLS Successful administration is based on three basic managerial skills
16. ADMINISTRATIVE SKILLS 1.Managerial skill 2.Marketing skill 3.Business skill 4.Finance & budgeting 1.Leadership skills 2.Inter-personal skill 3.Conflict management skills 4.Negotiating skills 1.Planning & decision making skills 2.Innovative skill 3.Research oriented A modern hospital administrator has to acquire above administrative skills to successfully manage a hospital.
17. ROLE OF HOSPITAL ADMINISTRATOR ROLE TOWARD S PATIENT ROLE TOWARDS COMMUNITY ROLE ROLE TOWARDS ORGANIZATION
18. ROLE TOWARDS PATIENT SAFETY NEEDS CLINICAL NEEDS PHYSICAL NEEDS PATIENT EMOTIONAL NEEDS PATIENT SATISFACTION STAFF ATTITUDE EDUCATIONAL NEEDS
19. COMMUNITY ROLE INTEGRATION WITH OTHER HEALTH CARE INSTITUTIONS (PVT. HOSP. PRACTITIONERS, PUBLIC HEALTH DEPTT.) SUPPORTING COMMUNITY HEALTH NEEDS COMMUNITY SUPPORTING PRIMERY HEALTH CARE COMMUNITY CARE (SURVILLENCE SYSTEM COMMUNITY EDUCATION) OUT REACH SERVICES DR.N.C.DAS
20. ROLE TOWARDS THE ORGANIZATION PATIENT CARE SERVICES MAINTENANCE SERVICES LOGISTICS & SUPPLIES LEGAL & STATULORY RESPONSIBILITY ORGANIZATION ETHICS & CODE OF CONDUCT PUBLIC RELATION HOSPITAL SAFETY MARKETING MANAGEMENT QUALITY MANAGEMENT MANAGEMENT INFORMATION SYSTEM FINANCE & BUDGETTING STAFF MANAGEMENT PLANNING & DECISION MAKING
21. PATIENT CARE DEVELOPING PATIENT CARE SERVICES ORGANIZATION STRUCTURE FUNCTIONAL DIVISIONS INVESTIGATION FACILITIES PATIENT FORMATION OF POLICIES PATIENT SAFETY MEASURES RULES AND REGULATIONS PHYSICAL FACILITIES
23. MATERIAL MANAGEMENT MATERIAL PLANNING QUALITY ASSESMENT SPECIFICATION DISPOSAL OF SCRAP PROCUREMENT MATERIALS INVENTORY CONTROL RECEIPT TRANSPORTATION STORAGE INSPECTION DISTRIBUTION
24. FINANCIAL MANAGEMENT BUDGETTING PLAN NON- PLAN RECURRENT CAPITAL DISTRIBUTION HEADS FINANCE ACCOUNTING REVISED ESTIMATE SURPLUS DEFICIT EXPENDITURE
25. HOSPITAL INFORMATION SYSTEM OPERATIONAL PLANNING & BUDGETTING MEDICAL RECORDS BILLING & PAYMENT HOSPITAL INFORMATION SYSTEM CONTROL FUNCTIONS PATIENT FEED BACK SYSTEM INVENTORY MANAGEMENT TWO WAY COMMUNICATION
26. LEGAL AND STATUTORY RESPONSIBILITY CONSTITUTIONAL ROLE (ETHICS) IPC M.L.CASES MCI ACT LEGISLATIONS C.P.A BMW NOTIFICATION OF (DISEASE BIRTH & DEATH) RTI PNDT ACT MTP ACT TRANSPLANTATION ACT
29. ETHICS AND CODE OF CONDUCT FOR RELATIVES VISITORS FOR STAFF FOR PATIENTS CODE OF CONDUCT FOR RESEARCH ISSUES PERSONAL PROTECTION DRUG TRIALS
30. hospiad Hospital Administration Made Easy THANK YOU http//hospiad.blogspot.com An effort solely to help students and aspirants in their attempt to become a successful Hospital Administrator. DR. N. C. DAS