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HOSPITAL ADMINISTRATION DR.N.C.DAS
ADMINISTRATION Administration is a process by which the potentials of men and materials are synthesized and activated for the achievement of defined goal.
HOSPITAL  ADMINISTRATION 1. Hospital has become a highly scientific and complex medical institution as against  the age old concept of a poor house where people left their patients for hope of cure.  2. To keep space with the changing environment and demands of the people,  the administrator has to strike a balance between internal management and community  expectations maintaining positive relation with the staff and patients on one side and other health related community organization on the other side.
ADMINISTRATIVE SET-UP  DR. RML HOSPITAL MEDICAL SUPERINTENDENT ADDLMS(1) ADDLMS (4) ADDLMS (2) ADDLMS (3) DD(A) Nursing Services CPWD, BMW Laundry CMO  (ACADEMICS) STATE MATTERS AO (1) AO (2) HA-I/ HA-II (SR/ JR/ INTERNS) MED. BOARD CMO I/C OS  (HA-I) OS  (TECH) HC (VIG) OS (GR-D) OS (NURSING) HC (RR)
IDEALS HOSPITAL ADMINISTRATOR
ATTRIBUTES OF HOSPITAL ADMINISTRATOR ,[object Object],    hospital management. ,[object Object]
 Professional par excellence, committed to task.
Posses high degree of conceptual skills and creative mind.
Ability to direct the sub-ordinates in goal achievement.
Poses mental robustness and adequate tactfulness.
Have a attitude to change in changing circumstances and time situation.
Demonstrate a code of ethics within the organisation.
Can withstand the adverse criticism and able to take appropriate measures.
 Clear and realistic goal setting. And keen in professional growth..
MANAGEMENT SKILLS MANAGEMENT LEVELS Higher level Mid level Lower level Conceptual Technical Humane TYPE OF SKILLS Successful administration is based on three basic managerial skills
ADMINISTRATIVE SKILLS 1.Managerial skill 2.Marketing skill 3.Business skill 4.Finance & budgeting 1.Leadership skills 2.Inter-personal skill 3.Conflict management skills 4.Negotiating skills 1.Planning & decision making  skills 2.Innovative skill 3.Research oriented A modern hospital administrator has to acquire above administrative skills to successfully manage a hospital.
ROLE OF HOSPITAL ADMINISTRATOR ROLE TOWARD S PATIENT ROLE TOWARDS  COMMUNITY ROLE ROLE TOWARDS  ORGANIZATION
ROLE TOWARDS PATIENT SAFETY  NEEDS CLINICAL  NEEDS  PHYSICAL  NEEDS  PATIENT  EMOTIONAL  NEEDS  PATIENT  SATISFACTION  STAFF  ATTITUDE EDUCATIONAL  NEEDS
COMMUNITY ROLE INTEGRATION WITH  OTHER HEALTH CARE  INSTITUTIONS (PVT. HOSP. PRACTITIONERS, PUBLIC  HEALTH DEPTT.)  SUPPORTING  COMMUNITY  HEALTH NEEDS  COMMUNITY  SUPPORTING  PRIMERY  HEALTH CARE COMMUNITY CARE  (SURVILLENCE SYSTEM COMMUNITY EDUCATION) OUT REACH  SERVICES DR.N.C.DAS
ROLE TOWARDS THE ORGANIZATION PATIENT CARE  SERVICES  MAINTENANCE  SERVICES  LOGISTICS & SUPPLIES  LEGAL & STATULORY  RESPONSIBILITY ORGANIZATION  ETHICS &  CODE OF CONDUCT PUBLIC RELATION HOSPITAL  SAFETY MARKETING  MANAGEMENT QUALITY  MANAGEMENT MANAGEMENT  INFORMATION  SYSTEM  FINANCE & BUDGETTING STAFF  MANAGEMENT PLANNING & DECISION MAKING
PATIENT CARE DEVELOPING PATIENT  CARE SERVICES ORGANIZATION  STRUCTURE  FUNCTIONAL  DIVISIONS  INVESTIGATION  FACILITIES  PATIENT  FORMATION OF  POLICIES  PATIENT SAFETY  MEASURES  RULES AND  REGULATIONS  PHYSICAL  FACILITIES
PERSONAL MANAGEMENT MANPOWER  PLANNING  SELECTION  REWARDS & PROMOTION  TRAINING  STAFF  WAGES & SALARY  PERFORMANCE  APPRAISAL  RECRUITMENT  DISCIPLINARY  PROCEDURE GRIEVANCE  REDRESSAL

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Hospital administration & Hospital Administrator

  • 2. ADMINISTRATION Administration is a process by which the potentials of men and materials are synthesized and activated for the achievement of defined goal.
  • 3. HOSPITAL ADMINISTRATION 1. Hospital has become a highly scientific and complex medical institution as against the age old concept of a poor house where people left their patients for hope of cure. 2. To keep space with the changing environment and demands of the people, the administrator has to strike a balance between internal management and community expectations maintaining positive relation with the staff and patients on one side and other health related community organization on the other side.
  • 4. ADMINISTRATIVE SET-UP DR. RML HOSPITAL MEDICAL SUPERINTENDENT ADDLMS(1) ADDLMS (4) ADDLMS (2) ADDLMS (3) DD(A) Nursing Services CPWD, BMW Laundry CMO (ACADEMICS) STATE MATTERS AO (1) AO (2) HA-I/ HA-II (SR/ JR/ INTERNS) MED. BOARD CMO I/C OS (HA-I) OS (TECH) HC (VIG) OS (GR-D) OS (NURSING) HC (RR)
  • 6.
  • 7. Professional par excellence, committed to task.
  • 8. Posses high degree of conceptual skills and creative mind.
  • 9. Ability to direct the sub-ordinates in goal achievement.
  • 10. Poses mental robustness and adequate tactfulness.
  • 11. Have a attitude to change in changing circumstances and time situation.
  • 12. Demonstrate a code of ethics within the organisation.
  • 13. Can withstand the adverse criticism and able to take appropriate measures.
  • 14. Clear and realistic goal setting. And keen in professional growth..
  • 15. MANAGEMENT SKILLS MANAGEMENT LEVELS Higher level Mid level Lower level Conceptual Technical Humane TYPE OF SKILLS Successful administration is based on three basic managerial skills
  • 16. ADMINISTRATIVE SKILLS 1.Managerial skill 2.Marketing skill 3.Business skill 4.Finance & budgeting 1.Leadership skills 2.Inter-personal skill 3.Conflict management skills 4.Negotiating skills 1.Planning & decision making skills 2.Innovative skill 3.Research oriented A modern hospital administrator has to acquire above administrative skills to successfully manage a hospital.
  • 17. ROLE OF HOSPITAL ADMINISTRATOR ROLE TOWARD S PATIENT ROLE TOWARDS COMMUNITY ROLE ROLE TOWARDS ORGANIZATION
  • 18. ROLE TOWARDS PATIENT SAFETY NEEDS CLINICAL NEEDS PHYSICAL NEEDS PATIENT EMOTIONAL NEEDS PATIENT SATISFACTION STAFF ATTITUDE EDUCATIONAL NEEDS
  • 19. COMMUNITY ROLE INTEGRATION WITH OTHER HEALTH CARE INSTITUTIONS (PVT. HOSP. PRACTITIONERS, PUBLIC HEALTH DEPTT.) SUPPORTING COMMUNITY HEALTH NEEDS COMMUNITY SUPPORTING PRIMERY HEALTH CARE COMMUNITY CARE (SURVILLENCE SYSTEM COMMUNITY EDUCATION) OUT REACH SERVICES DR.N.C.DAS
  • 20. ROLE TOWARDS THE ORGANIZATION PATIENT CARE SERVICES MAINTENANCE SERVICES LOGISTICS & SUPPLIES LEGAL & STATULORY RESPONSIBILITY ORGANIZATION ETHICS & CODE OF CONDUCT PUBLIC RELATION HOSPITAL SAFETY MARKETING MANAGEMENT QUALITY MANAGEMENT MANAGEMENT INFORMATION SYSTEM FINANCE & BUDGETTING STAFF MANAGEMENT PLANNING & DECISION MAKING
  • 21. PATIENT CARE DEVELOPING PATIENT CARE SERVICES ORGANIZATION STRUCTURE FUNCTIONAL DIVISIONS INVESTIGATION FACILITIES PATIENT FORMATION OF POLICIES PATIENT SAFETY MEASURES RULES AND REGULATIONS PHYSICAL FACILITIES
  • 22. PERSONAL MANAGEMENT MANPOWER PLANNING SELECTION REWARDS & PROMOTION TRAINING STAFF WAGES & SALARY PERFORMANCE APPRAISAL RECRUITMENT DISCIPLINARY PROCEDURE GRIEVANCE REDRESSAL
  • 23. MATERIAL MANAGEMENT MATERIAL PLANNING QUALITY ASSESMENT SPECIFICATION DISPOSAL OF SCRAP PROCUREMENT MATERIALS INVENTORY CONTROL RECEIPT TRANSPORTATION STORAGE INSPECTION DISTRIBUTION
  • 24. FINANCIAL MANAGEMENT BUDGETTING PLAN NON- PLAN RECURRENT CAPITAL DISTRIBUTION HEADS FINANCE ACCOUNTING REVISED ESTIMATE SURPLUS DEFICIT EXPENDITURE
  • 25. HOSPITAL INFORMATION SYSTEM OPERATIONAL PLANNING & BUDGETTING MEDICAL RECORDS BILLING & PAYMENT HOSPITAL INFORMATION SYSTEM CONTROL FUNCTIONS PATIENT FEED BACK SYSTEM INVENTORY MANAGEMENT TWO WAY COMMUNICATION
  • 26. LEGAL AND STATUTORY RESPONSIBILITY CONSTITUTIONAL ROLE (ETHICS) IPC M.L.CASES MCI ACT LEGISLATIONS C.P.A BMW NOTIFICATION OF (DISEASE BIRTH & DEATH) RTI PNDT ACT MTP ACT TRANSPLANTATION ACT
  • 27. MEDICAL AUDIT ADVERSE REACTIONS DEATHS ACCIDENTS AUDIT OPERATIONS SAFETY COMPROMISE MANAGEMENT LAPSES
  • 28. MARKET RESPONSIBILITY ADVERTISEMENT PRODUCTS CONCESSIONS INCENTIVES MARKETING BILLING PAYMENT MODE PROMOTION PRICE PLACE
  • 29. ETHICS AND CODE OF CONDUCT FOR RELATIVES VISITORS FOR STAFF FOR PATIENTS CODE OF CONDUCT FOR RESEARCH ISSUES PERSONAL PROTECTION DRUG TRIALS
  • 30. hospiad Hospital Administration Made Easy THANK YOU http//hospiad.blogspot.com An effort solely to help students and aspirants in their attempt to become a successful Hospital Administrator. DR. N. C. DAS