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Diversity in the Workplace

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Diversity in the Workplace

  1. 1. Diversity At Work Presented by: Ebony Johnson, Neha Choudhary, Kenneth Moody, Toyin Oladosu & Keilah Murray
  2. 2. Objectives of this Training To deliver a rich understanding of what diversity is and what it isn’t. To increase a better awareness and understanding to Diversity concerns that go well beyond the supposed categories. To recommend behavioral instrument for developing a more unified workplace.
  3. 3. Diversity Questionnaire Data 0% 41% 59% Position Title Management Non-Management 0%4% 3% 90% 0% 0% 3% Race White Hispanic Black/AA Native American Asian/Pacific Islander Other 0% 4% 0% 3% 48% 45% Education Level GED/HS Some College Associates B.A. M.A. 0% 69% 17% 10% 4% 0% Years With Company One to Three Four to Six Seven to Nine Ten to Twelve Thirteen + 0% 34% 66% Gender Female Male 0% 7% 38% 21% 10% 24% Age Eighteen- Twenty- Five Twenty Six- Thirty Three Thirty Four-Fourty One Fourty Two- Fourty Nine Fifty +
  4. 4. Diversity Defined The condition of having or being composed of different elements: variety; especially: the inclusion of different types of people ( as people of different races or cultures) in a group or organization.
  5. 5. Distinction Between EEO, Affirmative Action and Diversity Equal Employment Opportunity Affirmative Action Diversity The enforcement of statues to prevent employment discrimination The effort to achieve parity in the workplace through outreach and eliminating barriers in hiring Leveraging differences in the workforce to achieve better results.
  6. 6. Cultural Perspective of Communication Viewed by Individuals Age Gender Disability Personality National Origin Sexual Orientation Religion Education Work role/experience Customs Values Work Style Family Situation Communication Style Languages Used Learning Style Economic Status Military Experience Geographic location Philosophical perspective Blair-Loy, M. (2005). Work and Life Integration: Organizational, Cultural, and Individual Perspectives. Administrative Science Quarterly, 50(4), 642-644.
  7. 7. Benefits of Workplace Diversity Improved understanding of those you work for, with, and around Creates a work environment that allows everyone to reach their full potential Provides multiple perspectives on problem solving Better performance outcomes Increase employee productivity Boots employee morale THE DIVERSE BENEFITS OF DIVERSITY. (2012). New Zealand Management, 59(10), 9.
  8. 8. The Business Imperative What does research show us?  Workforce diversity is positively associated with higher business performance outcome measures.  Racial diversity is positively associated with higher performance in organizations that integrate and leverage diverse perspectives as resources for product delivery.  Gender diversity is positively associated with more effective group process.  Diverse teams are more creative and perform better in problem solving. Nielsen, B. B., & Nielsen, S. (2013). Top management team nationality diversity and firm performance: A multilevel study. Strategic Management Journal, 34(3), 373-382. doi:10.1002/smj.2021
  9. 9. Organizational Culture The values and behaviors that contribute to the unique social and psychological environment of an organization Key Questions to Think About What's wrong with being “color- blind” or gender-blind or any kind of blind in the work place? Does the “way we’ve always done it” close out thinking as well as staff, program participants and community based partners? Is there some way you “ought to be in order to fit in the company? http://www.businessdictionary.com/definition/organizational-culture.html
  10. 10. Cultural Competence Cultural Competence is a set of behaviors, policies, and attitudes which form a system or agency which allows cross-cultural groups to effectively work professionally in situations. This includes human behaviors, languages, communications, actions, values, religious beliefs, social groups, and ethic perceptions. Accept differences in cognitive, behavioral, philosophical, social, and communicative styles that are from different cultural generational contexts. Seek to understand; ask for clarification or reasons for the behavior Communicates policies, procedures clearly to employees if you are manager http://www.businessdictionary.com/definition/cultural-competency.html
  11. 11. Cultural Competence Be open to learning about other culture and ideas. Respect others’ opinions. Give others the benefit of the doubt in a dispute. Seek first to understand others points of view; then to be understood. Don’t stereotype Don’t assume your culture way is the only way Don’t judge others by your own cultural standards
  12. 12. How Can Company’s Promote Diversity? Lead employees by example; respect people and differences in the workplace Create a welcoming, inclusive environment in in which to conduct business Incorporate diversity in policies, strategic plans, operational procedures Practice regular, effective, an open communication; empower employees; requires trust. Demonstrate executive commitment to diversity on an ongoing and regular basis.
  13. 13. How Can Employees Promote Diversity? Practice positive, constructive work habits in the workplace; work cooperatively towards a common goal. Recognize and respect others and their individuality. Think before you speak and be sensitive to others Talk about your differences and ask tactful questions about how people want to be treated. Eliminate stereotypes and generalizations
  14. 14. Small Group Case Study Discussion
  15. 15. Case Study An employee who works for a division that that is very diverse is troubled by the fact that many of the employees who are of the same cultural background tend to socialize with each other almost exclusively, even though most of the employees regardless of their culture seem to work well together. The employee believes that if everyone socialized more cross culturally this might help to improve the work environment. Should the employee take it upon himself to try and promote more cross cultural socializing during lunch or after work? Is he right in his assumption?
  16. 16. Final Words “I have a self-made quote: Celebrate diversity, practice acceptance and may we all choose peaceful options to conflict.” ― Donzella Michele Malone

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