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GOOGLE
MARKETING LIVE
ANNOUNCEMENTS
MAY 13-15, 2019
MOSCONE CENTER, SAN FRANCISCO
SHELBY SIMON
ENTERPRISE ACCOUNT MANAGER
• Leads many of NetElixir’s top brands
like Knot Standard and JRenee
Shoes.
• Prior to joining NetElixir, Shelby spent
seven years in the digital advertising
space working in media planning &
strategy, programmatic and digital
display for clients such as BJ’s
Wholesale, Duracell, Perdue,
Universal Studios, BB & T, Audible,
NARS and more.
WE HELP RETAIL BRANDS
FIND & ACQUIRE
NEW CUSTOMERS
OUR MISSION IS TO HELP COMPANIES SUCCEED ONLINE BY
HUMANIZING EVERY CLICK.
130+
TEAM MEMBERS
3
GLOBAL OFFICES FEATURED PARTNERSHIPS
OUR SOLUTIONS
PAID SEARCH
ORGANIC SEARCH
PAID SOCIAL
WEB ANALYTICS
CONSULTING & CRO
AMAZON ADS
ECOMMERCE TECH
DEVELOPMENT SERVICES
Our integrated
digital marketing approach
helps brands own the search bar
OWN THE SEARCH BAR, EVERYWHERE
• Founder & CEO of NetElixir
• Founded PartyBingo.com
(PartyGaming)
Guest Lecturer:
• Johnson School of Management,
Cornell University
• City University of New York, Baruch
• Indian School of Business
ABOUT UDAYAN BOSE
linkedin.com/in/udayanbose
GOOGLE
MARKETING LIVE
ANNOUNCEMENTS
&
NETELIXIR’S RECOMMENDATIONS
THE ERA OF ANTICIPATORY
MARKETING IS HERE!
CONSUMERS’ INTERACTIONS WITH
DEVICES ARE BECOMING
INCREASINGLY NATURAL
CUSTOMER JOURNEYS ARE BECOMING INCREASINGLY COMPLEX
Better Language Understanding Capability
Better Image Recognition Capability
Greater ability to understand intent
and engage at scale.
LOWERING USAGE
FRICTION THROUGH
MACHINE LEARNING
KEYWORD-LESS SEARCH
ANTICIPATE INTENT
HOW TO MEET INTENT AT EVERY CONTEXT
HOW TO ENGAGE THAT INTENT ACROSS
FORMATS & SURFACES
HOW TO DO THE ABOVE AT SCALE
SILOED CHANNEL
MARKETING IS OUT.
CONSUMER INTENT DRIVEN
MARKETING IS IN.
• 8 Strong Products with Massive,
Engaged User Base.
• Access to petabytes of
High Quality Consumer Data.
• Most Advanced AI
Capability in the world.
GOOGLE IS WELL
POSITIONED TO
DOMINATE
Discovery Ads
Cross Platform Advertising
YouTube Bumper Ads
GOOGLE NEW INITIATIVES WILL HELP IT WIN A LARGER CHUNK
OF THE SEARCH-SHOP-BUY FUNNEL
Shopping Actions
Showcase Shopping Ads
Shopping Actions with Partners
Local Campaigns (store inventory +
promoted pins + promoted locations)
Shoppable Ads (Google Images)
Universal Shopping Cart
Smart Bidding
Conversion Value
Campaign Level Strategies
Deep Linking of Apps
AD FORMATS
DISCOVERY ADS
GALLERY ADS
BUMPER MACHINE
ACTIONABLE STEPS
FOR RETAILERS
AD FORMATS ACTIONABLE STEPS WHO CAN BENEFIT THE FUNNEL STAGE
Discovery Ad
• Associate Potential In-Market
Audiences,
• Use Winning Creative Assets
from Other Medias,
• Focus on ‘Power of Intent’ at
the audience insights tab to
determine creative themes,
• Use Visually Rich Images,
• Refresh the Creative Inputs
to Let The Machine Optimize
Better
All retail marketers Top
Gallery Ad
• Use Winning Ad Texts from
the Existing Campaigns as
Descriptions of The Images,
• Get Started With All Best
Sellers and Ones Performed
Well On Mobile,
• Ensure Consistency Between
Images in the Ad Unit and
Landing Pages
Mainly Search
Marketers
Mid to Low
Bumper Machine
• Use this to test multiple
bumper ads against one 30
second TrueView Ad.
• Use Ad Sequencing Across
Multiple Bumper Ads Created
by The Machine Learning
Driven Tool To Improve Brand
Lift metrics.
Video Advertisers Top
SHOPPING
NEW INVENTORY FOR SHOWCASE ADS
MERGER OF GOOGLE EXPRESS WITH
OVERALL SHOPPING EXPERIENCE
PERSONALIZED HOMEPAGE FOR THE SHOPPER
SHOPPING CAMPAIGNS WITH PARTNERS
ACTIONABLE STEPS
FOR RETAILERS
SHOPPING ACTIONABLE STEPS
WHO CAN
BENEFIT
FUNNEL STAGE
New Inventory for
Showcase ads
• Get Started With Very Broad
Search Intents,
• Target Relevant Image and
YouTube Video Searches Based
on Past Keywords That Drove
Success for Already Existing
Showcase Ads,
• Ensure The Relevant Products and
Image Links Are Always On In The
Feed,
• Keep The Store Info and Product
Inventory Up-to-Date if You’ve A
Physical Store
All Shopping
Advertisers Who
Want To Drive New
Users Through
Shopping
Top to Mid
Merger of Google
Express with Overall
Shopping Experience
• Ensure The Feed Has All The
Competitive Benefits In Place To
Have Add-to-Cart Option in Google
Shopping Results.
• Ensure Convenient and Fast
Shipping Options, Great Customer
Support Team in Place To
Participate in Google Guarantee
• Join Shopping Actions.
• Ensure The Products and Offers
Cater To The Relevant Voice
Search Interactions With
Assistants
All Merchants. Across The Funnel
Personalized Home
Page for The
Shopper
• Gain Great Ratings and Reviews for
the Top Products.
• Put Together As Many Features
(Color, Size, Gender, Use Cases
etc.) As People Tend To Use Filters
While On The Homepage
Large Scale
Enterprises with
High Marketing
budgets.
Across The Funnel
SHOWCASE
SHOPPING ADS
GOOGLE EXPRESS
MERGED WITH
SHOPPING
PERSONALIZED
SHOPPING SCREEN
• Manufactures and Retailers collaborate to run co-marketing
campaigns.
SHOPPING
CAMPAIGNS WITH
PARTNERS
• Brands collaborate with their Retail Partners.
• Brand Partners can selectively promote specific products with specific
retailers.
• Retailers can now accept advertising investment from Brands.
• Through this “massive initiative”, Google is encouraging retailers and brands to
collaborate and take the battle (with Amazon) to the stores.
• (Conversation with Prof. Saravanan, UNC) Retailers have been trimming store labor
costs. This will help drive more traffic to stores thereby (potentially) impacting further
store labor cost cuts.
• (Conversation with Prof. Saravanan, UNC) Store staff will need to be trained about
this program that’s being supported by brands.
• Brands can study the retailer+ store specific product purchase patterns and run
targeted promotions.
• Google Allows you to track in-store conversions.
THOUGHTS: CO-MARKETING CAMPAIGNS ON GOOGLE
AUDIENCE
CUSTOM AFFINITY & CUSTOM INTENT AUDIENCES
= CUSTOM AUDIENCE
AI POWERED AUDIENCE EXPANSION
ACTIONABLE STEPS
FOR RETAILERS
AUDIENCES ACTIONABLE STEPS WHO CAN BENEFIT FUNNEL STAGE
Custom
Audiences
• Choose Custom
Audiences Mapping
With Top Performing
Keywords, Pages,
Apps, Demographics,
User Behaviors etc.
• For Display
Prospecting,
Associate Custom
Audiences To
Improve the Quality
of Traffic
All Retailers On
Display Network
Top
AI-Powered
Audience
Expansion
• Must use to grow the
reach in a meaningful
manner.
• Use This To Get
Ideas on New
Avenues to Maximize
The Spend
All Retailers on
Display Network
Top to Mid
SMART BIDDING
NEW SIGNALS (SEASONALITY)
MAXIMIZE CONVERSION VALUE
CAMPAIGN LEVEL CONVERSION GOALS/ACTIONS
& RULES FOR CONVERSION VALUES
ACTIONABLE STEPS
FOR RETAILERS
SMART BIDDING ACTIONABLE STEPS WHO CAN BENEFIT FUNNEL STAGE
New Signals
(Seasonality))
• Keep a close tab on
seasonal campaigns
running on smart bidding
especially the
latency/conversion delay is
not consistent throughout
seasonality.
All Retailers Across The Funnel
Maximize
Conversion Value
• Test in Campaigns with
Decent ROAS and Volume
but Revenue Is Not
Growing As Expected.
• Ensure The Campaign Has
Adequate Budget
All Retailers Bottom
Campaign Level
Conversion
Goals/Actions
• Ensure You use campaign
level conversion type instead
of account level before rolling
out a smart bidding algorithm.
• Select the smart bidding
algorithm in an alignment with
the campaign level
conversion type/goal. For e.g.
use tROAS for if the
Conversion Type is
“Sale/Purchase”, use
Maximize Conversions if the
Conversion Type is “Leads”,
“Sign-Ups” etc.
• Define Rules for Conversion
Goals To Incorporate
Margin/Profit Information To
Let The Smart Bidding
Optimize Toward Growth
All Retailers Across The Funnel
MOBILE AND LOCAL
DEEP LINKING
PROMOTED PINS AND PROMOTED LOCATIONS ON GOOGLE
MAPS ROUTES
ACTIONABLE STEPS
FOR RETAILERS
SMART
BIDDING
ACTIONABLE STEPS WHO CAN BENEFIT FUNNEL STAGE
Deep Linking
• Use App Deep
Linking for Loyal
Customers Made
Purchases on Your
App in the Past
• Have Those The
Users Interact With
Your App Again
Especially Who Didn’t
Open It In The
Recent Past.
• compare App
Analytics with Site
Analytics to
understand if the app
is ready to deliver
expected impressions
in the first place.
Brands With A
Growing App User
Base
Mid-to-Bottom
Promoted Pins
in Google Map
Route-Planning
and Promoted
Locations
• Must be Explored By
all businesses with
local stores
Local Retailers,
Hotels, Restaurant
Owners
Across The Funnel
DEEP LINKING OF
APPS
PROMOTED
LOCATIONS IN
GOOGLE MAPS
• By shifting focus from channel to customer intent, Google
ushers in the new world of anticipatory marketing.
• Engaging Consumer at every touch point, at scale,
responsibly and effectively. Say NO to Siloed Marketing
Approach.
• Machine Learning + Big Data + Universal Shopping Cart is
taking search to a different level of scale and performance
impact.
• Bet Big on YouTube Ads, Shopping Ads and Local
Campaigns. Of course, think Mobile First.
• Increase Smart Bidding Impact through Conversion Value
led bid strategy and stronger controls at campaign level.
• Continuously test, learn, apply, repeat to establish what
works best for your campaign.
SUMMARY
FIND OUT MORE
ACCESS KEYNOTE PRESENTATIONS: G.CO/MARKETINGLIVE
DOWNLOAD OUR GML2019
CHECKLIST
HTTPS://WWW.NETELIXIR.COM/GML2019/
Key Updates from Google Marketing Live | Modern Search Month 2019

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Key Updates from Google Marketing Live | Modern Search Month 2019

  • 1. GOOGLE MARKETING LIVE ANNOUNCEMENTS MAY 13-15, 2019 MOSCONE CENTER, SAN FRANCISCO
  • 2. SHELBY SIMON ENTERPRISE ACCOUNT MANAGER • Leads many of NetElixir’s top brands like Knot Standard and JRenee Shoes. • Prior to joining NetElixir, Shelby spent seven years in the digital advertising space working in media planning & strategy, programmatic and digital display for clients such as BJ’s Wholesale, Duracell, Perdue, Universal Studios, BB & T, Audible, NARS and more.
  • 3. WE HELP RETAIL BRANDS FIND & ACQUIRE NEW CUSTOMERS
  • 4. OUR MISSION IS TO HELP COMPANIES SUCCEED ONLINE BY HUMANIZING EVERY CLICK.
  • 5. 130+ TEAM MEMBERS 3 GLOBAL OFFICES FEATURED PARTNERSHIPS
  • 6. OUR SOLUTIONS PAID SEARCH ORGANIC SEARCH PAID SOCIAL WEB ANALYTICS CONSULTING & CRO AMAZON ADS ECOMMERCE TECH DEVELOPMENT SERVICES Our integrated digital marketing approach helps brands own the search bar OWN THE SEARCH BAR, EVERYWHERE
  • 7. • Founder & CEO of NetElixir • Founded PartyBingo.com (PartyGaming) Guest Lecturer: • Johnson School of Management, Cornell University • City University of New York, Baruch • Indian School of Business ABOUT UDAYAN BOSE linkedin.com/in/udayanbose
  • 9.
  • 10.
  • 11. THE ERA OF ANTICIPATORY MARKETING IS HERE!
  • 12. CONSUMERS’ INTERACTIONS WITH DEVICES ARE BECOMING INCREASINGLY NATURAL
  • 13. CUSTOMER JOURNEYS ARE BECOMING INCREASINGLY COMPLEX
  • 14. Better Language Understanding Capability Better Image Recognition Capability Greater ability to understand intent and engage at scale. LOWERING USAGE FRICTION THROUGH MACHINE LEARNING
  • 16. ANTICIPATE INTENT HOW TO MEET INTENT AT EVERY CONTEXT HOW TO ENGAGE THAT INTENT ACROSS FORMATS & SURFACES HOW TO DO THE ABOVE AT SCALE
  • 17. SILOED CHANNEL MARKETING IS OUT. CONSUMER INTENT DRIVEN MARKETING IS IN.
  • 18. • 8 Strong Products with Massive, Engaged User Base. • Access to petabytes of High Quality Consumer Data. • Most Advanced AI Capability in the world. GOOGLE IS WELL POSITIONED TO DOMINATE
  • 19. Discovery Ads Cross Platform Advertising YouTube Bumper Ads GOOGLE NEW INITIATIVES WILL HELP IT WIN A LARGER CHUNK OF THE SEARCH-SHOP-BUY FUNNEL Shopping Actions Showcase Shopping Ads Shopping Actions with Partners Local Campaigns (store inventory + promoted pins + promoted locations) Shoppable Ads (Google Images) Universal Shopping Cart Smart Bidding Conversion Value Campaign Level Strategies Deep Linking of Apps
  • 20. AD FORMATS DISCOVERY ADS GALLERY ADS BUMPER MACHINE
  • 21. ACTIONABLE STEPS FOR RETAILERS AD FORMATS ACTIONABLE STEPS WHO CAN BENEFIT THE FUNNEL STAGE Discovery Ad • Associate Potential In-Market Audiences, • Use Winning Creative Assets from Other Medias, • Focus on ‘Power of Intent’ at the audience insights tab to determine creative themes, • Use Visually Rich Images, • Refresh the Creative Inputs to Let The Machine Optimize Better All retail marketers Top Gallery Ad • Use Winning Ad Texts from the Existing Campaigns as Descriptions of The Images, • Get Started With All Best Sellers and Ones Performed Well On Mobile, • Ensure Consistency Between Images in the Ad Unit and Landing Pages Mainly Search Marketers Mid to Low Bumper Machine • Use this to test multiple bumper ads against one 30 second TrueView Ad. • Use Ad Sequencing Across Multiple Bumper Ads Created by The Machine Learning Driven Tool To Improve Brand Lift metrics. Video Advertisers Top
  • 22.
  • 23. SHOPPING NEW INVENTORY FOR SHOWCASE ADS MERGER OF GOOGLE EXPRESS WITH OVERALL SHOPPING EXPERIENCE PERSONALIZED HOMEPAGE FOR THE SHOPPER SHOPPING CAMPAIGNS WITH PARTNERS
  • 24. ACTIONABLE STEPS FOR RETAILERS SHOPPING ACTIONABLE STEPS WHO CAN BENEFIT FUNNEL STAGE New Inventory for Showcase ads • Get Started With Very Broad Search Intents, • Target Relevant Image and YouTube Video Searches Based on Past Keywords That Drove Success for Already Existing Showcase Ads, • Ensure The Relevant Products and Image Links Are Always On In The Feed, • Keep The Store Info and Product Inventory Up-to-Date if You’ve A Physical Store All Shopping Advertisers Who Want To Drive New Users Through Shopping Top to Mid Merger of Google Express with Overall Shopping Experience • Ensure The Feed Has All The Competitive Benefits In Place To Have Add-to-Cart Option in Google Shopping Results. • Ensure Convenient and Fast Shipping Options, Great Customer Support Team in Place To Participate in Google Guarantee • Join Shopping Actions. • Ensure The Products and Offers Cater To The Relevant Voice Search Interactions With Assistants All Merchants. Across The Funnel Personalized Home Page for The Shopper • Gain Great Ratings and Reviews for the Top Products. • Put Together As Many Features (Color, Size, Gender, Use Cases etc.) As People Tend To Use Filters While On The Homepage Large Scale Enterprises with High Marketing budgets. Across The Funnel
  • 28. • Manufactures and Retailers collaborate to run co-marketing campaigns. SHOPPING CAMPAIGNS WITH PARTNERS • Brands collaborate with their Retail Partners. • Brand Partners can selectively promote specific products with specific retailers. • Retailers can now accept advertising investment from Brands.
  • 29. • Through this “massive initiative”, Google is encouraging retailers and brands to collaborate and take the battle (with Amazon) to the stores. • (Conversation with Prof. Saravanan, UNC) Retailers have been trimming store labor costs. This will help drive more traffic to stores thereby (potentially) impacting further store labor cost cuts. • (Conversation with Prof. Saravanan, UNC) Store staff will need to be trained about this program that’s being supported by brands. • Brands can study the retailer+ store specific product purchase patterns and run targeted promotions. • Google Allows you to track in-store conversions. THOUGHTS: CO-MARKETING CAMPAIGNS ON GOOGLE
  • 30. AUDIENCE CUSTOM AFFINITY & CUSTOM INTENT AUDIENCES = CUSTOM AUDIENCE AI POWERED AUDIENCE EXPANSION
  • 31. ACTIONABLE STEPS FOR RETAILERS AUDIENCES ACTIONABLE STEPS WHO CAN BENEFIT FUNNEL STAGE Custom Audiences • Choose Custom Audiences Mapping With Top Performing Keywords, Pages, Apps, Demographics, User Behaviors etc. • For Display Prospecting, Associate Custom Audiences To Improve the Quality of Traffic All Retailers On Display Network Top AI-Powered Audience Expansion • Must use to grow the reach in a meaningful manner. • Use This To Get Ideas on New Avenues to Maximize The Spend All Retailers on Display Network Top to Mid
  • 32. SMART BIDDING NEW SIGNALS (SEASONALITY) MAXIMIZE CONVERSION VALUE CAMPAIGN LEVEL CONVERSION GOALS/ACTIONS & RULES FOR CONVERSION VALUES
  • 33.
  • 34.
  • 35. ACTIONABLE STEPS FOR RETAILERS SMART BIDDING ACTIONABLE STEPS WHO CAN BENEFIT FUNNEL STAGE New Signals (Seasonality)) • Keep a close tab on seasonal campaigns running on smart bidding especially the latency/conversion delay is not consistent throughout seasonality. All Retailers Across The Funnel Maximize Conversion Value • Test in Campaigns with Decent ROAS and Volume but Revenue Is Not Growing As Expected. • Ensure The Campaign Has Adequate Budget All Retailers Bottom Campaign Level Conversion Goals/Actions • Ensure You use campaign level conversion type instead of account level before rolling out a smart bidding algorithm. • Select the smart bidding algorithm in an alignment with the campaign level conversion type/goal. For e.g. use tROAS for if the Conversion Type is “Sale/Purchase”, use Maximize Conversions if the Conversion Type is “Leads”, “Sign-Ups” etc. • Define Rules for Conversion Goals To Incorporate Margin/Profit Information To Let The Smart Bidding Optimize Toward Growth All Retailers Across The Funnel
  • 36. MOBILE AND LOCAL DEEP LINKING PROMOTED PINS AND PROMOTED LOCATIONS ON GOOGLE MAPS ROUTES
  • 37. ACTIONABLE STEPS FOR RETAILERS SMART BIDDING ACTIONABLE STEPS WHO CAN BENEFIT FUNNEL STAGE Deep Linking • Use App Deep Linking for Loyal Customers Made Purchases on Your App in the Past • Have Those The Users Interact With Your App Again Especially Who Didn’t Open It In The Recent Past. • compare App Analytics with Site Analytics to understand if the app is ready to deliver expected impressions in the first place. Brands With A Growing App User Base Mid-to-Bottom Promoted Pins in Google Map Route-Planning and Promoted Locations • Must be Explored By all businesses with local stores Local Retailers, Hotels, Restaurant Owners Across The Funnel
  • 40. • By shifting focus from channel to customer intent, Google ushers in the new world of anticipatory marketing. • Engaging Consumer at every touch point, at scale, responsibly and effectively. Say NO to Siloed Marketing Approach. • Machine Learning + Big Data + Universal Shopping Cart is taking search to a different level of scale and performance impact. • Bet Big on YouTube Ads, Shopping Ads and Local Campaigns. Of course, think Mobile First. • Increase Smart Bidding Impact through Conversion Value led bid strategy and stronger controls at campaign level. • Continuously test, learn, apply, repeat to establish what works best for your campaign. SUMMARY
  • 41. FIND OUT MORE ACCESS KEYNOTE PRESENTATIONS: G.CO/MARKETINGLIVE