Maximizing Your Return on Employee Investment (ROEI). How to Achieve It and How to Benefit from It.

1. Live Webinar:
Maximizing Your Return on
Employee Investment (ROEI)
How to Achieve It and How to Benefit From It
Webinar Audio:
You can dial the telephone numbers located on your webinar panel.
Or listen in using your microphone or computer speakers.
Employer Solutions

2. Webinar Details
 Presentation is roughly 1 hour
 All phone lines are muted
 If anyone has any questions during this webinar – please type them
in your Questions Box located at the bottom of your webinar panel

3. Today’s Presenters
Lissa Johnsen, CPA, CMC, CITP
Employer Solutions Practice Manager
• Over 25 years in accounting, HR solutions
• Sage Certified trainer and consultant for Sage HRMS Abra plus
some ERP solutions as well
• Owned own business for over 15 years
• Focus on process and ROI as much as on the technical solution
• Leading Net@Work’s initiative to HRMS solutions to all of our
clients

4. Today’s Presenters
John G. Guglielmo
Sr. Account Executive
• Over 25 years providing specialized software systems,
Accounting, and HR Technology
• Focused on understanding our customer’s needs and providing
Technology Solutions to help them achieve their Goals.
• Honored to be part of the High Functioning Net@Work Employer
Solutions Team

5. Overview Solutions
ERP/Accounting
System
Implementations
CRM System
Implementations
HRMS/Employer
System
Implementations
Web Development
& eCommerce
Mobile
Application
Development
Document
Management /
SharePoint
Business Intelligence,
Analytics & Reporting
IT Infrastructure,
Cloud & Managed
Services

6. Goals for Today
Value of
Good
Employees
Achieving
Return on
Employee
Investment
Benefiting
from Return
on
Employee
Investment

7. RAISE YOUR HAND
DOES YOUR COMPANY
PROVIDE GOOD
SERVICE?

8. RAISE YOUR HAND
DOES YOUR COMPANY
GENERATE GOOD
IDEAS?

9. RAISE YOUR HAND
IS YOUR COMPANY
EFFICIENT OR
PRODUCTIVE?

10. RAISE YOUR HAND
But can a company or organization actually …
by itself …
generate ideas, give service, be efficient or be
productive?

11. People make all of those things happen

12. Some Thriving ….
Others struggle to stay
in business
Difference between a good
company
And a truly great
company
People…

13. IT’S PEOPLE!!!

14. Value of People
• Unique and biggest asset
• For most---largest expense or better put, its largest investment
• Treat employee related expenses as an investment in the workforce.

15. ROEI
Like any other investment …
This critical company investment must yield
a healthy return.
Return on Employee Investment
(or ROEI)

16. Cost vs. Investment

17. Employee engagement is
“the level of commitment and involvement an employee
has towards their organization and its values”*
* Nitin Vazirani, “Employee Engagement,” Working Paper for the SIES College of Management Studies, 2007.
Engaged Employees

18. Engaged Employees
“Most leaders and organizations know the difference
between a fully engaged worker and one that is
marginally engaged or disengaged. The former brim with
enthusiasm, they contribute ideas, are optimistic
about the company and its future, are seldom absent
from work, they typically stay with the organization
longer and are among the organization’s most valuable
ambassadors.” *
Allan Schweyer, “The Economics of Engagement,” Human Capital Institute
and Enterprise Engagement Alliance, June 2009, p.2.

19. JUST SHOUT OUT IDEAS
TOP
REASONS
GOOD
EMPLOYEES LEAVE

21. Top Reasons GOOD People Leave
• Poor Management
• Poor Senior Leadership
• Lack of Career Growth & Advancement Opportunities
• Poor Communications
• Pay
• Lack of Recognition
• Lack of Training
• Excessive Workload
• Lack of Tools and Resources
• Lack of Teamwork

22. Increase Employee Retention
Areas to invest
1. Information
2. Communication
3. Work environment
4. Employee engagement
5. Employee recognition
6. Training
7. Compensation and benefits

23. Information Communication
• Informed Decisions
• Identify Top Performers
• Determine Employee Needs
• Workforce Decisions
(new roles, restructure,
new hires)
• Publish Mission, Vision & Values
• Easy Access to Handbook
• Clear Job Expectations
• Feedback Goals
• Employee Portals

24. Work Environment Employee Recognition
• Workspace
• Company Events or Team
• Team Building areas
• Social Media for collaboration
& networking
• Finding Relevant Information
(portal)
• Awards, Rewards & Incentives
• Formal & Informal
• Frequently recognize
• Link rewards to objectives or
values
• Performance System

25. Training
• Career Development
• New Skills for projects or challenges
• Higher Positions
• Management Training
• People or Leadership Skills
• Team Building
• Plan & Track goals and programs
• Critical Certifications or Skill Sets
• Avoid career “ruts”

26. Compensation and Benefits
• Adequate and Competitive
Compensation
• Financial Security – pension, life ins.,
disability
• Health, Vision, Dental, HSA
• Work / Life Balance (Integration)
• Tuition Reimbursement
• Onsite Lectures
• Other perks
• Gym Memberships
• Savings Clubs
Best employees do NOT stay long if undercompensated
or lacking in benefits

27. HRMS: Helps provide ROEI

28. HRMS: Helps provide ROEI
 Selecting and attracting talent
 Getting the best out of talent
 Employee motivation and retention
 Providing crucial information
 Automating processes

29. REMEMBER …. Top Reasons GOOD People Leave
• Poor Management
• Poor Senior Leadership
• Lack of Career Growth & Advancement Opportunities
• Poor Communications
• Pay
• Lack of Recognition
• Lack of Training
• Excessive Workload
• Lack of Tools and Resources
• Lack of Teamwork
From International Association of Administrative Professionals study

30. Engaged Employees
• Work more effectively, instead of just working more
• Find ways to improve
• Share information with colleagues
• Develop creative solutions
• Provide suggestions
• Speak up for the organization
• Try harder to meet customers’
needs, leading to repeat business

31. Sage HRMS Webinars
For additional resources, please see:
Net@Work Employer Solutions
Webinar Series
www.netatwork.com/hr_webinar_series.asp
All Attendees will Receive a
Complimentary White Paper on ROEI

32. Questions?
For additional information, please contact:
Lissa Johnsen, CMC, CITP, CPA
Employer Solutions Practice Director
and Consulting Manager
ljohnsen@netatwork.com
Ext 4609
John G. Guglielmo
Sr. Account Executive
jguglielmo@netatwork.com
Ext 3978