Specialised content geared towards the business world, created in collaboration with prestigious institutions and experts. Discover the advantages of quick and brief quality-training in a practical multi-device format ready to be used.

1. learningCoffee
2014 Catalogue

2. Time for a coffee? Time for learning
Specialised content geared towards the business world, created in
collaboration with prestigious institutions and experts. Discover the
advantages of quick and brief quality-training in a practical
multi-device format ready to be used.
What will you find in our catalogue?
Experts
The best institutions and experts help us create titles of great quality.
Organisations such as the university of Deusto, La Salle IGS or Video
Arts support us.
Specialisation
Specific training for professionals in the most relevant and innovative areas
–emotional intelligence, teamwork, creativity, management by objectives or
communication, for example.
Modularity
Combine different learningCoffees as you wish and create your own training
itineraries, perfectly adapted to the training strategy of your organisation. Or
use them as a consulting element.

3. What is the learningCoffee format like?
To obtain truly engaging training, we
include a great amount of multimedia
and interactive content in our titles.
Pedagogical videos
learningCoffee titles explain the
key concepts of each subject
through amusing videos full of
metaphors and examples.
Audios
Audio summaries to help you
understand the content and
reinforce the key points of the
units.
Infographies
Diagrams, maps, drawings, etc.
Very attractive graphs to
complement descriptions and
explain concepts in a quick and
effective way.
The latest technology
Compatible with your LMS
Compatibility with SCORM 2004, SCORM
1.2 and the new eXperience API formats
allow for correct tracking of your
employees' learning by using learning
management systems.
Standard technologies
learningCoffee uses HTML5 and CSS3 so
that your students can get easily
reproducible content. They will only need
a web browser to be able to enjoy
take-away learning.
On any device
Your students will be able to enjoy their
content outside their workplace. The
correct visualisation of content on
multiple devices is possible thanks to the
adaptive design, making corporate learning
much easier.

4. learningCoffee
competencies
Competencies training is one of the
challenges companies and workers are
facing nowadays.
Promoting the improvement of social,
emotional or leadership and management
skills increases the value of workers as key
elements in company development and
growth.
learningCoffee titles will allow your
employees to gain and develop these skills
in a quick, direct and engaging way.
Analysis and
decision making
Quality
Coaching
13 Titles
11 Titles
Creativity
Enterprise 2.0
Strategy
23 Titles
10 Titles
17 Titles
Project
management
Meeting
management
Change
management
30 Titles
12 Titles
2 Titles
Multicultural
management
Personal
management
Management
by objectives
28 Titles
11 Titles
Innovation
18 Titles
Emotional
intelligence
Planning
Teamwork
17 Titles
33 Titles
27 Titles
2 Titles
Equality and
conciliation
5 Titles
Negotiation and
conflict solving
7 Titles
Human resources
and administration
10 Titles
12 Titles
Communication
and presentations
17 Titles
Performance
review
6 Titles
Time management
13 Titles
Professional
and managing
skills
24 Titles
Leadership
18 Titles
Sales and customer
service
9 Titles

5. Analysis and
decision making
• Managing Multiple Priorities
• What are Mind Maps?
• The Practical Implementation of Mind Maps
• Collective Mind Maps
• The Criteria Matrix
• Brainstorming
• Applied Imagination
• The Check List or The Art Of Asking
• The Assessment Matrix
• The Priority Matrix
• Po Technique
• 5 Sit Tools
• Open Space
• Six Thinking Hats
• The Weighted Selection
• The Gantt Chart
• Ideas Into Action
• Foda (Feature-oriented Domain Analysis)
• Morphological Analysis
• The Pdca Improvement Cycle
• The Cause-effect Diagram
• The Flow Chart
• The Pareto Chart
• The 5s Method
• Delphi Method As A Creative Technique
• The Data Collection Sheet
• Leadership In Challenging Situations
Quality
• The 5S Method
• The PDCA Improvement Cycle
• The Data Collection Sheet
• The Priority Matrix
• The Criteria Matrix
• The Weighted Selection
• The Cause-Effect Diagram
• The Flow Chart
• The Pareto Chart
• The Gantt Chart
• Brainstorming
• Complaints
• Inside Information
Coaching
• On Site Coaching
• Pass It On
• First Among Equals
• Managing Performance Every Day
• Co-active Coaching
• Executive Coaching
• Coaching and Team Management
• Is a Coach Born or Made?
• Feedback
• How to Make a Work Team Valuable
• Team Leadership
Communication
and presentations
• Presentation is Everything
• Put it into Writing
• Effective Emails
• Understanding Communication
• How to improve your communication skills
• How to Improve Your Relationships
• Gender-neutral Communication
• Improving Your Written Skills
• Understanding Others: Empathy
• Feedback
• What are Mind Maps?
• The Practical Implementation of Mind Maps
• Collective Mind Maps
• If Looks Could Kill
• Assert Yourself
• Behavioural Interviewing
• Complaints
Creativity
• Ideas into Action
• What is Creativity?
• Are You Creative?
• The Creative Process
• Eureka! How to Boost Your Creativity
• Dealing with Creative Block
• Creativity Techniques
• Creative People Mean Creative Business
• Brainstorming
• What are Mind Maps?
• The Practical Implementation of Mind Maps
• Collective Mind Maps
• Six Thinking Hats
• Morphological Analysis
• The Delphi Method
• The Bionic Technique
• The Analogical Search
• Defectology
• Applied Imagination
• The Check List
• PO Technique
• 5 SIT Tools
• Open Space
Enterprise 2.0
• Fundamentals of Enterprise 2.0
• Collaborative Environments for Your Company
• How to Bring Your Virtual Communities to Life
• Blogs Presence Strategy
• Presence Strategy for LinkedIn, Foursquare
and Other Social Networks
• Twitter
• Facebook
• Advanced Social Network Management Tools
• Do I Really Need a Community Manager?
Defining your strategy in the social media

6. • What do I Stand to Gain from 2.0?
The Return of Investment in Social Media
• Web 2.0
• Social Networks
• An Introduction to the Blogosphere
• What is a Wiki?
Strategy
• FODA (Feature-oriented domain analysis)
• The Delphi Method
• How to Bring Your Virtual Communities to Life
• What do I Stand to Gain from 2.0?
The Return of Investment in Social Media
• Collaborative Environments for Your Company
• Blogs Presence Strategy
• Presence Strategy for LinkedIn, Foursquare
and Other Social Networks
• Facebook
• Fundamentals of Enterprise 2.0
• Advanced Social Network Management Tools
• The Life Cycle of a Company
• Leadership in Challenging Situations
• The Small Worlds of Innovation
• Entrepreneurial Innovation Models
• Twitter
• Is It Possible to Be a Consumer And a Producer?
• Do I Really Need a Community Manager?
Defining your strategy in the social media
Performance
review
• Performance Review: Every appraisee’s dream
• Performance Review: Every manager’s
nightmare
• Managing Performance Every Day
• Evaluation by Objectives
• Fundamentals for Management by Objectives
• Feedback
Project
management
• The ABC of Project Planning
• Project Life Cycle
• The Who-Is-Who of a Project
• The Project: typology and characteristics
• The Limitations of a Project
• What is a Project Plan?
• Procurement Management
• Cost Management
• Quality Management
• Communication Management
• Integration Management
• Human Resources Management
• Risks Management
• Scope Management
• Time Management
• Work Breakdown Structure (WBS)
• The Schedule
• The Gantt Chart
• PERT (Program Evaluation and Review
Technique)
• Fundamentals for Management by Objectives
• Objective Achievement Plan
• Operational System
• Prepare your Organisation for an MbO
• Evaluation by Objectives
• Characteristics of MbO Objectives
• How to Define Objectives
• The Criteria Matrix
• The Cause-Effect Diagram
• The Flow Chart
• The Priority Matrix
Meeting
management
• Meetings, Bloody Meetings
• More Bloody Meetings
• Going to a Meeting: messing up a meeting
• Going to a Meeting: meeting menaces
• Improve Efficiency in your Meetings
• How to Prepare your Meetings
• How to Take Part in Meetings
• How to Successfully Conclude a Meeting
• Brainstorming
• Phillips 6.6
• The Nominal Group Technique (NGT)
• The Symposium
Change
management
• Jamie’s School Dinners: Living with change
• Jamie’s school dinners: Managing change
Time
management
• 30 Ways to Make More Time
• Making Time
• Personal Time Management
• The Balance Between Personal Life and
Work
• The Importance of Delegation
• Agendas
• Calendars
• The Task List
• Activity Log
• The Flow Chart
• PERT (Program Evaluation and Review
Technique)
• From Objectives to Tasks
• Managing Multiple Priorities

7. Multicultural
management
• Multicultural Management
• Valuing Diversity
Personal
management
• Managing Multiple Priorities
• Finding Personal Balance
• Optimising Performance
• How to Enhance Positive Emotions
• How to Overcome Your Negative Emotions
• How to Improve Your Relationships
• Assert Yourself
• Living and Working with Motivation
• The Balance Between Personal Life and
Work
• Emotional Intelligence and Work
• What is Emotional Intelligence?
• Basic Emotions
• 30 Ways to Make More Time
• Making Time
• Personal Time Management
• The Importance of Delegation
• Agendas
• Calendars
• Activity Log
• The Task List
• The Priority Matrix
• The Criteria Matrix
• What are Mind Maps?
• Collective Mind Maps
• The Practical Implementation of Mind Maps
• The PDCA Improvement Cycle
• The 5S Method
• The Cause-Effect Diagram
Management by
objectives
• How to Define Objectives
• Operational System
• Objective Achievement Plan
• Evaluation by Objectives
• Fundamentals for Management by Objectives
• MbO, Competence Management and
Performance Management
• Performance Review: Every appraisee’s dream
• Performance Review: Every manager’s
nightmare
• Prepare your Organisation for an MbO
• MbO: Overcoming Obstacles
Professional
and managing
skills
• Jamie’s Kitchen: Fifteen lessons on leadership
• Jamie’s Kitchen: Fifteen lessons on teamwork
• Team Leadership
• Leadership in Challenging Situations
• First Among Equals
• How to Make a Work Team Valuable
• Feedback
• Optimising Performance
• Living and Working with Motivation
• Pass It On
• Multicultural Management
• Valuing Diversity
• Equality and Work/Life Balance at Work
• Emotional Intelligence and Work
• The Importance of Delegation
• Leadership in Challenging Situations
• Leadership and Innovation
• Managing Performance Every Day
• Performance Review: Every manager’s
nightmare
• On Site Coaching
• Coaching and Team Management
• Co-active Coaching
• Executive Coaching
• Is a Coach Born or Made?
Equality and
conciliation
• Key Concepts of Equality
• Sexual Harrassment at Work
• Gender-neutral Communication
• Gender-based Violence
• Assessment
Innovation
• Basic Elements of Innovation
• Profile of an Innovative Person
• Teams for Innovation
• Entrepreneurial Innovation Models
• Leadership and Innovation
• Innovation Cases
• Ideas into Action
• Creative People Mean Creative Business
• The Life Cycle of a Company
• The Small Worlds of Innovation
• Is It Possible to Be a Consumer And a Producer?
• What are Mind Maps?
• The Practical Implementation of Mind Maps
• Collective Mind Maps
• Six Thinking Hats
• The Weighted Selection
• FODA (Feature-oriented domain analysis)
• The Pareto Chart
Emotional
intelligence
• What is Emotional Intelligence?
• Basic Emotions

8. • How to Enhance Positive Emotions
• How to Overcome Your Negative Emotions
• Improving your Relationships
• Living and Working with Motivation
• Emotional Intelligence and Work
• Assert Yourself
• Finding Personal Balance
• Optimising Performance
• Understanding Others: Empathy
• How to Improve Your Relationships
Leadership
Negotiation
and conflict
solving
• Advanced Negotiation Skills
• How to Negotiate
• Assert Yourself
• How to Improve Your Relationships
• Understanding Others: Empathy
• If Looks Could Kill
• Complaints
Planning
• Jamie’s Kitchen: Fifteen lessons on leadership
• First Among Equals
• Managing Performance Every Day
• How to Lead Your Team
• Team Leadership
• Leadership in Challenging Situations
• Jamie’s school dinners: Managing change
• Jamie’s Kitchen: Fifteen lessons on teamwork
• Inside Information
• Pass It On
• Coaching and Team Management
• How to Make a Work Team Valuable
• Finding Personal Balance
• Valuing Diversity
• Multicultural Management
• Equality and Work/Life Balance at Work
• The Importance of Delegation
• Optimising Performance
• The Fundamentals of Planning
• From Objectives to Tasks
• The Importance of Delegation
• The Balance Between Personal Life and Work
• Planning Team Work
• The ABC of Project Planning
• Activity Log
• The Task List
• Agendas
• Calendars
• Work Breakdown Structure (WBS)
• The Schedule
• The Flow Chart The Gantt Chart
• PERT (Program Evaluation and Review
Technique)
• Fundamentals for Management by Objectives
• Objective Achievement Plan
• Prepare your Organisation for an MbO
Human resources
and administration
• Behavioural Interviewing
• Absence Minded
• Inside Information
• Performance Review: Every manager’s nightmare
• Performance Review: Every appraisee’s dream
• Key Concepts of Equality
• Sexual Harrassment at Work
• Gender-neutral Communication
• Gender-based Volence
• Valuing Diversity
Teamwork
• Jamie’s Kitchen: Fifteen lessons on teamwork
• The Fundamentals of Team Work
• How Rules Can Improve Your Team
• How to Lead Your Team
• Team Objectives: why work in a team?
• Communication within the Team
• The Team Structure
• Processes within the group
• Team Roles
• Coaching and Team Management
• How to Make a Work Team Valuable
• Team Leadership
• Teams for Innovation
• Obstacles for Team Work
• Planning Team Work
• Meetings, Bloody Meetings
• More Bloody Meetings
• Going to a Meeting: messing up a meeting
• Going to a Meeting: meeting menaces
• Improve Efficiency in your Meetings
• How to Prepare your Meetings
• How to Take Part in Meetings
• How to Successfully Conclude a Meeting
• How to Improve Your Relationships
• Understanding Others: Empathy
• First Among Equals
• Pass It On
• Brainstorming
• Collective Mind Maps
• The Symposium
• Open Space
• Phillips 6.6
• The Nominal Group Technique (NGT)
Sales and
customer service
• The Art of Selling
• What is Selling?
• Preparing a Sale
• Commercial Tactics and Contact with Customers
• Customer Needs
• A Business Proposition
• Closing a Sale: initiating a business relationship
• Complaints
• If Looks Could Kill

9. Technical features
Tracking
Video
formats used
Netex learningCoffee sends the trace of student activity to the LMS
platform in SCORM 1.2 standard.
Statuses sent that define the student’s progress are:
Not attemped.
Passed.
Incomplete.
Failed.
Complete.
Student activity tracking is recorded by section:
A section is complete when the activity is done (even if not
resolved correctly).
If a section does not register activity, it is considered complete
when visited.
Course final score:
If there is no final assessment, the score is given from the
average obtained in all the actvities in the different sections.
If there is a section of assessment activities, these will
determine the final score of the course.
Access to the unit resources is not recorded in the tracking.
mp4 (codec AVC).
ogg.
Audio
formats used
mp3.
Other
features
Some learningCoffees include links to external sites. In order to
access this content, the system used by the user must have no
access restrictions to the Internet.
Some learningCoffees include supplementary material in .doc, .xls
or .ppt formats, compressed in ZIP format. In order to access
this content, you will need to install a program for
decompressing ZIP files as well as applications for editing
documents in Microsoft Office Word format.
It is worth noting that the operating systems of some mobile
devices do not allow downloading and direct file management by
default.

10. Minimum requirements
Hardware
Screen
resolution
Compatible
mobile devices
Pentium 2 or higher, 512 MB RAM, sound and graphic cards,
keyboard.
The device must have a minimum resolution of 240x320 and a
browser capable of playing .mp4 on HTML5 video tags or, failing that,
a Flash Player plug-in installed, version 10 or higher.
Android tablets and smartphones with Flash Player installed
(Android version 2.3 and higher).
1024x768 or higher.
Android tablets and smartphones without Flash Player installed
(Android version 4.1 and higher).
Firefox 6 or higher.
iPad (all versions).
Chrome 10 or higher.
Browser
iPhone 4 or higher.
Safari 5 or higher.
Opera 11 or higher.
Non-HTML5 versions of IE are supported (IE6, IE7 and IE8).
However, to ensure an optimum experience, the use of IE9 or
higher versions is recommended.
Any other browser capable of playing .mp4 on HTML5 video
tags or, failing that, a Flash Player plug-in installed, version 10 or
higher.
Javascript
Pop-up Blocker
Activated.
Disabled.
Bandwidth
Download: 8 Mbit/s.
Upload: 1 Mbit/s.

11. learningCoffee
SPAIN | UK | MEXICO | INDIA
+34 981 634 067· sales@netexlearning.com
www.netexlearning.com