1.
1
10 YEAR STUDY…

2.
2
10 YEAR STUDY…

3.
3
10 YEAR STUDY…

4.
4
10 YEAR STUDY…

5.
5
10 YEAR STUDY…

6.
6
10 YEAR STUDY…

7.
7
10 YEAR STUDY…

8.
8
10 YEAR STUDY…

9.
9
10 YEAR STUDY…

10.
@charlieykim
@meghanmess
WINTER IS COMING: TALENT WARS
Leadership Academy for Education
January 31, 2018
PREDICTION:
D-Day arrives in 2020. In WORK & EDUCATION:
+ THE SUCCESSFUL…redesigned for the 21st Century
- THE REST…will be disrupted

11.
VS
Founded: 2003
TALENT is the PREDICTOR of FUTURE SUCCESS
Founded: 2007
Defunct: 2014

12.
12
 CEOS WORRIED OF OTHER BIG CO
 STRATEGY CHANGED EVERY 1-5 YEARS
 WHAT YOU PRODUCE: PRODUCTS & SERVICES
NOWBEFORE
 CEOS WORRY OF 2 KIDS IN A GARAGE
 STRATEGY CHANGES EVERY DAY
 WHAT YOU PRODUCE: DECISION FACTORY
10 YEAR STUDY…

13.
13
EDUCATION 1.0
 ISOLATION
 FEAR
WORK 1.0
SUBJECTS
[SERVE THE KING]
WORK 2.0
FOLLOWERS
[ASSEMBLY LINE WORKERS]
WORK 3.0
 DECISION MAKING
 RATE OF LEARNING
[ADAPTIVE LEARNING TEAMS]
EDUCATION 2.0
 COMPLIANCE
 UNIFORMITY
EDUCATION 3.0
 CREATIVITY
 COLLABORATION
1750 KING FREDERICK THE GREAT 21ST CENTURY: INFO AGE1920 CUBBERLEY: FACTORY MODEL
ORIGINS of EDUCATION = ORIGINS of WORK
ASSET: LAND ASSET: MACHINE ASSET: PEOPLE1900 2000 21002020 (D-DAY)20% OF 20TH CENTURY

14.
14

15.
SPORTS
BUSINESS
MILITARY
EDUCATION
MEDICINE
NxJ ADVANTAGE: a decade of helping others
PROOF is in THE ADOPTION:
1) TP – training partners (most basic unit of team)
2) SW – situational workshops (coaching/mentoring in scale)
3) Feedback App – demand for real time feedback

16.
16
PROOF is in THE ADOPTION: 10 years vs last year
[PROJECT FU]
10 YEARS GIVING: WHAT WE LEARNED LAST YEAR: ALL IN
SPORTS
BUSINESS
MILITARY
EDUCATION
MEDICINE
NxJ ADVANTAGE: a decade of helping others
PROOF is in THE ADOPTION:
1) TP – training partners (most basic unit of team)
2) SW – situational workshops (coaching/mentoring in scale)
3) Feedback App – demand for real time feedback

17.
17
HOW YOU RUN YOUR COMPANY most important job
TEAM  MISSION
LEARNING MINDSET PERFORMANCE MINDSET

18.
1. INTENT
Why this matters?
2. PROGRAMS
3. TECHNOLOGY
4. HOW THINGS FAIL?
In theory vs in practice (adoption techniques)
HOW TO CREATE CHANGE (at an org level)
What to do? How to do it?
(in scale)

19.
19
PROGRAMS THAT BUILD STRONG TEAMS

20.
20
DEVELOPMENTAL GYM  decision making skills
“It’s important that they learn what it feels like to make decisions.” ~Charles Duhigg

21.
21
PRACTICE: YOU is YOU
10
DEVELOPMENTAL GYM  decision making skills
“It’s important that they learn what it feels like to make decisions.” ~Charles Duhigg

22.
Michael: A Case Study
Inefficiencies decreased to
3% within 3 months
KEY INSIGHT:
People are wired to do the right thing. But we often
don’t know what is right and what is wrong.
FEEDBACK: Your 2nd Screen
10
DEVELOPMENTAL GYM  decision making skills
“It’s important that they learn what it feels like to make decisions.” ~Charles Duhigg

23.
23
COACHING: Your Bias & Blindspots
10
DEVELOPMENTAL GYM  decision making skills
“It’s important that they learn what it feels like to make decisions.” ~Charles Duhigg

24.
24
DEVELOPMENTAL GYM  decision making skills
11
PRACTICE: YOU is YOU
10
DEVELOPMENTAL GYM  decision making skills
“It’s important that they learn what it feels like to make decisions.” ~Charles Duhigg
Michael: A Case Study
Inefficiencies decreased to
3% within 3 months
KEY INSIGHT:
People are wired to do the right thing. But we often
don’t know what is right and what is wrong.
FEEDBACK: Your 2nd Screen
10
DEVELOPMENTAL GYM  decision making skills
“It’s important that they learn what it feels like to make decisions.” ~Charles Duhigg
13
COACHING: Your Bias & Blindspots
10
DEVELOPMENTAL GYM  decision making skills
“It’s important that they learn what it feels like to make decisions.” ~Charles Duhigg

25.
How Things Fail?
[don’t repeat mistakes of others]

26.
LEVEL 1: GAS “GIVE A SHIT”
LEVEL 2: NO LHF “LYING/HIDING/FAKING”
LEVEL 3: INDEPENDENT THINKING
LEVEL 4: INVITING CRITICAL FEEDBACK
LEVEL 5: DECISION MAKING
27
MONEYBALL of DECISION MAKING
5 Levels to Training Your Judgment

27.
28
LEVEL 1: GAS “give a shit”
No matter how good your strategy is, if your people
don’t have gas “don’t give a shit”, it won’t work.

28.
WHAT is No LHF
TRUTH, AUTHENTICITY, LEAVING NOTHING UNSAID
FACTS, MY THINKING, MY ASSUMPTIONS, GUT/INTUITION, WHAT YOU’RE FEELING
[HIGHEST FORM OF TRANSPARENCY]

29.
31
MY STORY

30.
32

31.
33
IMPOSTER SYNDROME

32.
34

33.
35
Imposter Syndrome  LHF
“If anyone ever figured out how little I know I’d be fired.”
“Takes tremendous energy to cover this up.
You may have sensed you’re the oddball out…
BUT You are normal.
This is life.”
Dr. Jim Loehr

34.
LyingTruth

35.
37
Dr. Jim Fadigan
The brain wants to be right. When it’s not, it withdraws.
 If you ever played politics and it worked for you…
 If you ever played dumb and it worked for you…
 If you ever told the truth and you got dinged for it…
We build “bad brain habits”.

36.
The 2nd Job
In an ordinary organization, most people are doing a
second job no one is paying them for.
In businesses large and small; in government
agencies, schools, and hospitals; in for-profits and
non-profits and in any country in the world,
most people are spending time and energy covering
up their weaknesses, managing other people’s
impressions of them, showing themselves to their
best advantage, playing politics, hiding their
inadequacies, hiding their uncertainties, hiding their
limitations. Hiding.
We regard this as the single biggest loss of resources
that organizations suffer everyday.
38

37.
39
Doing 2 JOBS at ONCE
CAR ACCIDENTS in U.S. 2016:
1.6 million have a cell phone involved in them. That's
64% of all the road accidents in the United States

38.
DECISION MAKING in 21st CENTURY
 Near impossible navigating with 1/3 of your brain
 Best way to get better at your 1st job is to reduce your 2nd job
 You are what you practice: start telling the truth (No LHF)
LyingTruth
1st JOB
DECISION
MAKING
2nd JOB
LHF

39.
41
Inappropriate Transparency
FLOOD LIGHTING
DRAMA GRENADE

40.
DECISION MAKING in 21st CENTURY
 Good luck navigating with 1/3 of your brain
 Best way to get better at your 1st job is to reduce your 2nd job
 You are what you practice: start telling the truth (No LHF)
LyingTruth
1st JOB
DECISION
MAKING
2nd JOB
LHF
30
Inappropriate Transparency
FLOOD LIGHTING
DRAMA GRENADE

41.
Feedback is data from other
human beings
Data that can inform your
decision making
FEEDBACK is DECISION MAKING DATA

42.
44

43.
45
NICENESS
TRUTH (No LHF)
START:
No NICENESS
No TRUTH (LHF)

44.
46
GIVING FEEDBACK
RECEIVING FEEDBACK



45.
47

46.
CULTURE “the machine”
(consistency)
1x EVENT “will power”
(intensity)
New Rituals/ New Setup  Mindset  Behaviors Follow
MAKE IT CULTURAL:
Make it difficult to do the wrong thing.
Bake doing the right thing into the environment, your everyday norms.

47.
49
THE RESULTS
TEAM  MISSION
LEARNING MINDSET PERFORMANCE MINDSET

48.
#1 QUESTION:
WHY ARE YOU DOING THIS?
WHAT’S IN IT FOR YOU?

49.
GOAL [BETTER ME]
BUILD A TOP10 GLOBAL TECH COMPANY
AUDACIOUS GOAL [BETTER YOU]
CHANGE THE WORLD…
BY CHANGING WORKPLACE CULTURE

50.
53
Why we exist…

51.
54
IMPLEMENTATION of our WHY
To do the LITTLE THINGS that allow others to do the GREAT THINGS they are MEANT TO DO
BETTER
me + you = us
+ =BETTER me BETTER you BETTER us

52.
55
STORY OF MY FATHER source of my inspiration
To do the LITTLE THINGS that allow others to do the GREAT THINGS they are MEANT TO DO

53.
56
ORIGINS: Why we exist…

54.
57
WHY do I need to be a DDO? [CIA]

55.
Thank You
meghan@nextjump.com
twitter: @meghanmess
charlie@nextjump.com
twitter: @charlieykim

56.
59