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A Game Changing
AdWords Account
Audit
Presented by Nick Noble, Digital
Marketing Manager, Versique
The Goals:
• Increase Revenue (duh)
• Increase New Accounts
• Avg. Order Size > $100
• Revenue/Cost Ratio > 7:1
• Took the Account Over
in July/August of 2014
• No Mobile
• Monday – Friday
(No Weekends)
• Scalable Budget to
$25k/mo at a 7:1 ratio*
The Background:
@LookingforNoble
The Audit:
• Based On Our Goals:
• What’s Working?
• What’s Not?
What & Where:
Campaigns
Ad Groups
Ad Copy
Keywords
VS
KPIs:
Revenue/ Cost Ratio
Avg. Order Size
Total Revenue
@LookingforNoble
The Audit:
• Where is the Spend Going?
• Where is the Revenue Coming From?
• What has the Highest Revenue/ Cost Ratio?
• What has the Highest Avg. Order Size?
• Where are the Good Quality Scores At?
• Chart It Out!
@LookingforNoble
@LookingforNoble
Chart It Out!
6%
9%
85%
Number of Orders
$31.13
$71.36
$6.72
$72.30 $91.87
$0.00$0.00 $0.00 $0.00 $0.00 $0.00 $0.00
$315.66
$138.30
$35.97
$169.79
$115.47 $115.16
$0.00
$86.99
$37.34
$215.75
$1.00
$23.43
$0.00 $0.00 $1.00
$117.62
$0.00 $0.00$0.00
$320.04
$31.15
$170.30 $170.81
$286.95
$113.58
$190.12
$94.78 $108.62 $123.93
$99.07
$0.00 $0.00 $0.00
$22.60 $14.93 $0.00
$70.28
$169.65
$11.87
$61.49 $74.47
$0.00
$120.05
$185.20
$81.73
$295.87
$350.77
$71.58
$203.52
$150.28
$33.22
$67.91
$102.23 $85.49
$18.26 $30.62 $27.67
$48.96
$0.00 $0.00$0.00 $0.00 $0.00
$25.44
$465.65
$241.75
$0.00
$35.98 $45.18
$0.00 $0.00 $0.00
$122.89
$91.13
$39.94
$236.31
$91.60
$114.82
$197.47
$147.52
$34.93
$283.85
$157.92
$254.19
$0.00
$50.00
$100.00
$150.00
$200.00
$250.00
$300.00
$350.00
$400.00
$450.00
$500.00
Avg. Order Size
$59,594.31
$92,525.12
$70,389.22
$92,719.09
$75,374.73
$43,776.60$4,541.72$10,326.35$12,120.41$19,869.47$5,684.96$10,676.13$41,517.77$39,524.60$21,891.51$23,429.94$33,737.33$27,614.87
$105,653.80
$142,376.07
$104,401.14
$136,018.50
$114,797.02
$82,067.60
$0.00
$50,000.00
$100,000.00
$150,000.00
Total Revenue
Total - Search Total - Display Network
Total - Shopping Total
19%
7%
24%
7%
6%
9%
20%
4%4%
Number of Good New
Accounts
0
20
40
60
80
100
120
May June July August September
Revenue/ Cost Ratio
$0.00
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
$1,400.00
$1,600.00
May June July August September
Costs
47%
15%
15%
13%
4%6%
Ads Avg. Order Size > $100
3%
15%
5%
8%
12%
3%8%1%2%
38%
5%
AdGroups Avg. Order Size > $100
Circuit Protection
Dynamic Search Ads - DSA
New Products
RSLA
Sub Categories
Terminals & Connectors
$0.00
$5,000.00
$10,000.00
$15,000.00
$20,000.00
$25,000.00
$30,000.00
$35,000.00
$40,000.00
$45,000.00
$50,000.00
December January February March April May
Total Revenue
Where Are My Good Quality Scores At?
@LookingforNoble
The Findings: The Bad
• Over 75% of Spend and Revenue was Branded
Keywords and Remarketing
• No Longer Updating and Utilizing PLAs – C’mon man!
• No Dynamic Search Ads Campaign
• No Bid Adjustments or Ad Extensions
• Overall Poor Management
@LookingforNoble
The Findings: The Good
• Manufacturer + Part # = Touchdown!
• Excellent Quality Scores Due to Branded
Campaigns – SCORE!
@LookingforNoble
The Game Plan:
• Restructure the AdWords Account
• Focus on Non-Branded Terms to Drive New Accounts
• Increase Impression Share on the Successful “Types” of
Search Queries
• Expand Successful “Types” of Ad Groups within Campaigns
• Create & Optimize a New Shopping Feed
• Create Dynamic Search Ads Campaign
@LookingforNoble
The Results:
• Maintaining A Revenue/ Cost Ratio > 7:1 (8.09)
• Avg. Order Size > $100 ($151.92)
• Generated Over $1M in Revenue this Year
@LookingforNoble
$0.00
$20,000.00
$40,000.00
$60,000.00
$80,000.00
$100,000.00
$120,000.00
$140,000.00
PPC Revenue (Non-Branded)
Cost Revenue - Adwords Linear (Revenue - Adwords)
@LookingforNoble
0
50
100
150
200
250
300
350
New Accounts from PPC Campaigns
@LookingforNoble
The Results:
“… their PPC team was really, really impressed with
the campaign stats overall plus the execution and
organization of the campaign… Definitely a thumbs up
to Nick and Versique. Thank you!”
@LookingforNoble
Thank You!
@LookingforNoble
nnoble@Versique.com

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A Game Changing AdWords Account Audit

  • 1. A Game Changing AdWords Account Audit Presented by Nick Noble, Digital Marketing Manager, Versique
  • 2. The Goals: • Increase Revenue (duh) • Increase New Accounts • Avg. Order Size > $100 • Revenue/Cost Ratio > 7:1 • Took the Account Over in July/August of 2014 • No Mobile • Monday – Friday (No Weekends) • Scalable Budget to $25k/mo at a 7:1 ratio* The Background: @LookingforNoble
  • 3. The Audit: • Based On Our Goals: • What’s Working? • What’s Not? What & Where: Campaigns Ad Groups Ad Copy Keywords VS KPIs: Revenue/ Cost Ratio Avg. Order Size Total Revenue @LookingforNoble
  • 4. The Audit: • Where is the Spend Going? • Where is the Revenue Coming From? • What has the Highest Revenue/ Cost Ratio? • What has the Highest Avg. Order Size? • Where are the Good Quality Scores At? • Chart It Out! @LookingforNoble
  • 5. @LookingforNoble Chart It Out! 6% 9% 85% Number of Orders $31.13 $71.36 $6.72 $72.30 $91.87 $0.00$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $315.66 $138.30 $35.97 $169.79 $115.47 $115.16 $0.00 $86.99 $37.34 $215.75 $1.00 $23.43 $0.00 $0.00 $1.00 $117.62 $0.00 $0.00$0.00 $320.04 $31.15 $170.30 $170.81 $286.95 $113.58 $190.12 $94.78 $108.62 $123.93 $99.07 $0.00 $0.00 $0.00 $22.60 $14.93 $0.00 $70.28 $169.65 $11.87 $61.49 $74.47 $0.00 $120.05 $185.20 $81.73 $295.87 $350.77 $71.58 $203.52 $150.28 $33.22 $67.91 $102.23 $85.49 $18.26 $30.62 $27.67 $48.96 $0.00 $0.00$0.00 $0.00 $0.00 $25.44 $465.65 $241.75 $0.00 $35.98 $45.18 $0.00 $0.00 $0.00 $122.89 $91.13 $39.94 $236.31 $91.60 $114.82 $197.47 $147.52 $34.93 $283.85 $157.92 $254.19 $0.00 $50.00 $100.00 $150.00 $200.00 $250.00 $300.00 $350.00 $400.00 $450.00 $500.00 Avg. Order Size $59,594.31 $92,525.12 $70,389.22 $92,719.09 $75,374.73 $43,776.60$4,541.72$10,326.35$12,120.41$19,869.47$5,684.96$10,676.13$41,517.77$39,524.60$21,891.51$23,429.94$33,737.33$27,614.87 $105,653.80 $142,376.07 $104,401.14 $136,018.50 $114,797.02 $82,067.60 $0.00 $50,000.00 $100,000.00 $150,000.00 Total Revenue Total - Search Total - Display Network Total - Shopping Total 19% 7% 24% 7% 6% 9% 20% 4%4% Number of Good New Accounts 0 20 40 60 80 100 120 May June July August September Revenue/ Cost Ratio $0.00 $200.00 $400.00 $600.00 $800.00 $1,000.00 $1,200.00 $1,400.00 $1,600.00 May June July August September Costs 47% 15% 15% 13% 4%6% Ads Avg. Order Size > $100 3% 15% 5% 8% 12% 3%8%1%2% 38% 5% AdGroups Avg. Order Size > $100 Circuit Protection Dynamic Search Ads - DSA New Products RSLA Sub Categories Terminals & Connectors $0.00 $5,000.00 $10,000.00 $15,000.00 $20,000.00 $25,000.00 $30,000.00 $35,000.00 $40,000.00 $45,000.00 $50,000.00 December January February March April May Total Revenue
  • 6. Where Are My Good Quality Scores At? @LookingforNoble
  • 7. The Findings: The Bad • Over 75% of Spend and Revenue was Branded Keywords and Remarketing • No Longer Updating and Utilizing PLAs – C’mon man! • No Dynamic Search Ads Campaign • No Bid Adjustments or Ad Extensions • Overall Poor Management @LookingforNoble
  • 8.
  • 9. The Findings: The Good • Manufacturer + Part # = Touchdown! • Excellent Quality Scores Due to Branded Campaigns – SCORE! @LookingforNoble
  • 10. The Game Plan: • Restructure the AdWords Account • Focus on Non-Branded Terms to Drive New Accounts • Increase Impression Share on the Successful “Types” of Search Queries • Expand Successful “Types” of Ad Groups within Campaigns • Create & Optimize a New Shopping Feed • Create Dynamic Search Ads Campaign @LookingforNoble
  • 11. The Results: • Maintaining A Revenue/ Cost Ratio > 7:1 (8.09) • Avg. Order Size > $100 ($151.92) • Generated Over $1M in Revenue this Year @LookingforNoble
  • 13. 0 50 100 150 200 250 300 350 New Accounts from PPC Campaigns @LookingforNoble
  • 14. The Results: “… their PPC team was really, really impressed with the campaign stats overall plus the execution and organization of the campaign… Definitely a thumbs up to Nick and Versique. Thank you!” @LookingforNoble

Editor's Notes

  1. Assess Geographic & Demographic Data
  2. NOT good for achieving the goal driving NEW accounts (a.k.a. New Business) But Great Looking Total Revenue, Revenue/ Cost Ratios, and Other Metrics
  3. Focused on Non-Branded Terms to Drive New Accounts Increased Impression Share on the Successful “Types” of Search Queries Expanded Successful “Types” of Ad Groups within Campaigns Created & Optimized a New Shopping Feed Created Dynamic Search Ads Campaign Created Dynamic Remarketing Ads Campaign
  4. Focused on Non-Branded Terms to Drive New Accounts Increased Impression Share on the Successful “Types” of Search Queries Expanded Successful “Types” of Ad Groups within Campaigns Created & Optimized a New Shopping Feed Created Dynamic Search Ads Campaign Created Dynamic Remarketing Ads Campaign
  5. They have 7+ people managing their campaign, so they couldn’t believe the amount of work Nick has done/continues to do every month monitoring and scaling, and plus really high quality results.