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TIPS FOR THE
INDEPENDENT SALES
AGENT
Nicole Scruggs
Sales & Marketing Professional
The Old Business Sales
         Model
• High Pressure Sales Agents
  – Less emphasis on educating and informing the prospect and
    more on pressuring the prospect to complete the sale as quickly
    as possible.

• Low information Prospects
  – Greater ability to maneuver around gatekeepers and find a
    prospect not very informed about your product outside of what
    he may be currently using for his business.

• Institutional Sales Teams
  – Sales Staff working directly for the organization they represent
    and reporting to a central office.
  – Culture of the business (whether productive or destructive)
    tends to permeate the entire sales process.
The New Look of Sales
• The Outsourced Sales Team
  – Organizations are outsourcing some or all of their efforts to Individual Contractors or
    firms specializing in various stages of the sales process saving the organization the costs
    associated with direct employees but decentralizing supervision of the public face of the
    company to potential clients.



• The Educated Prospect
  – Today there is a far higher probability that a prospect knows more than you think about
    your product before you sit down to discuss it with her and before you even get that
    meeting you have to maneuver past the gatekeeper who has become very adept at
    recognizing and rebuffing sales calls.
The Independent
          Sales Agent
Whether you work autonomously for
an organization or are an independent
contractor responsible for securing your
next assignment; there is a wealth of
opportunity available to dictate and
achieve tremendous success within
this new sales climate if you have a desire
to learn and don’t mind the preparation
required to embark on this journey.
The Independent
         Sales Agent
This presentation focuses on the
Independent Sales Agent as a contractor
who must market to, secure, sell for,
manage and service her clients.

This Independent Agent must cultivate
skills beyond what she may have
previously utilized to achieve success as
an employee for an organization.
Building The Business
                Networking
• Genuine Networking is a tremendous tool for
  meeting potential clients.
• BEWARE - There are tons of events packaged
  as networking opportunities that are really
  giant time wasting social gatherings.
Building The Business
            Networking
• Attending events sponsored by your
  Chamber of Commerce, Business
  Journal and professional organizations
  have a far better chance of connecting
  you with the right audience.
• Don’t be afraid to pay to attend
  reputable tradeshows, conventions and
  meetings. The cost of admission could
  be reimbursed several times over with
  just one successful client lead.
Building The Business
                Social Media
• Social media is a tremendous tool for exposing
  your services to potential clients IF you take
  the time to market yourself effectively.
Building The Business
            Social Media
• Linkedin – Join industry related
  groups including groups associated
  with your ideal clients. Engage in
  discussions and take the opportunity
  to attend face to face forums and
  events when possible.

  Organize your Linkedin page to clearly
  display your skills and availability for
  contract work.
Building The Business
         Social Media
• Facebook – Create a business page
  and, if they don’t mind, engage your
  business-minded friends to help you
  get attention.
• Providing educational resources, tips
  and advice will create top of mind
  awareness for anyone interest in your
  services.
Building The Business
                   Social Media
• Twitter – A potentially great enhancement to your
  online presence is a business twitter account.
• Follow industry insiders and your ideal clients. Utilize
  popular industry hash tags to find contacts and
  comment on the industry (ex. #Sales).
• Keep your account free of personal commentary and
  separate from your personal account.
Due Diligence
• Having a business express interest in your
  Sales services can be thrilling but not every
  contract is a good fit for your business. A
  little research can go a long way in exposing
  potential challenges in a business
  opportunity.
• Research your clients Business, Industry
  and even Competition. Don’t be afraid to
  turn down a contract with insurmountable
  pitfalls.
• A bad contract can be far more costly than
  the immediate revenue from the deal.
Good Contracts are like
             Good Fences
• A well constructed contract should clearly outline
  expectations and protect both you and the client.
• The contract should reference project expectations,
  meeting times, working hours, compensation
  schedules and even contract severability.
• Working with an attorney familiar with business law
  can save money in the long run.
Getting to Work
                Prospect Lists
• Ask your client for a list of contacts he wants you
  to connect with or even old lists of failed
  contacts that may gain new life with your help.
• Get creative with list sourcing. news articles,
  trade publications and company directories can
  be great resources. Many public libraries offer
  free access to Mergent Online, S&P and Access
  Business through their online portal for library
  card holders.
• When needed; utilize paid list services like Jigsaw
  and Sales Genie. The guarantees associated with
  these lists can save lots of time.
Getting to Work
   Beyond the Boiler Room
• Approaching your prospects with more
  than the highlights of your product or
  service will reap benefits many times over.
• Research the industry and it’s trends and
  provide value to the customer BEYOND the
  product
• Your sales presentation should emphasize
  industry research expertly packaged to
  educate the customer while marketing your
  solutions.
Getting To Work
  Communicate! Communicate! Communicate!
• Whether a campaign is going great or facing challenges strong
  and consistent communication with your client builds trust
  and creates opportunities instead of limiting them.
• Providing a weekly report of your progress is a good habit that
  keeps clients abreast of the campaigns progress and enables
  them to provide guidance and additional assistance when
  needed.
• Scheduling standing meetings with your client ensures that
  you maintain the same goals for the campaign and helps to
  manage expectations.
Referrals
• So you’ve done a great job for a client and
  he can’t stop singing your praises. Asking
  for referrals from this client is the easiest,
  least costly and most reliable way to gain
  new business.
• Don’t leave this tremendous marketing
  opportunity to chance. A simple post
  campaign questionnaire that includes
  room for referrals easily incorporates this
  step into your client management
  process.
Never Stop Learning
• The world of sales is constantly evolving
  so becoming a student of the craft is the
  best way to succeed in your chosen
  profession.
• Besides reading materials and seminars;
  YouTube is a tremendous free source of
  education for the hungry sales scholar
• Sort through the information you gather
  to tailor styles and techniques that bring
  you the greatest success.
TIPS FOR THE
INDEPENDENT SALES
AGENT
Nicole Scruggs
Sales & Marketing Professional

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Tips for the independent sales agent

  • 1. TIPS FOR THE INDEPENDENT SALES AGENT Nicole Scruggs Sales & Marketing Professional
  • 2. The Old Business Sales Model • High Pressure Sales Agents – Less emphasis on educating and informing the prospect and more on pressuring the prospect to complete the sale as quickly as possible. • Low information Prospects – Greater ability to maneuver around gatekeepers and find a prospect not very informed about your product outside of what he may be currently using for his business. • Institutional Sales Teams – Sales Staff working directly for the organization they represent and reporting to a central office. – Culture of the business (whether productive or destructive) tends to permeate the entire sales process.
  • 3. The New Look of Sales • The Outsourced Sales Team – Organizations are outsourcing some or all of their efforts to Individual Contractors or firms specializing in various stages of the sales process saving the organization the costs associated with direct employees but decentralizing supervision of the public face of the company to potential clients. • The Educated Prospect – Today there is a far higher probability that a prospect knows more than you think about your product before you sit down to discuss it with her and before you even get that meeting you have to maneuver past the gatekeeper who has become very adept at recognizing and rebuffing sales calls.
  • 4. The Independent Sales Agent Whether you work autonomously for an organization or are an independent contractor responsible for securing your next assignment; there is a wealth of opportunity available to dictate and achieve tremendous success within this new sales climate if you have a desire to learn and don’t mind the preparation required to embark on this journey.
  • 5. The Independent Sales Agent This presentation focuses on the Independent Sales Agent as a contractor who must market to, secure, sell for, manage and service her clients. This Independent Agent must cultivate skills beyond what she may have previously utilized to achieve success as an employee for an organization.
  • 6. Building The Business Networking • Genuine Networking is a tremendous tool for meeting potential clients. • BEWARE - There are tons of events packaged as networking opportunities that are really giant time wasting social gatherings.
  • 7. Building The Business Networking • Attending events sponsored by your Chamber of Commerce, Business Journal and professional organizations have a far better chance of connecting you with the right audience. • Don’t be afraid to pay to attend reputable tradeshows, conventions and meetings. The cost of admission could be reimbursed several times over with just one successful client lead.
  • 8. Building The Business Social Media • Social media is a tremendous tool for exposing your services to potential clients IF you take the time to market yourself effectively.
  • 9. Building The Business Social Media • Linkedin – Join industry related groups including groups associated with your ideal clients. Engage in discussions and take the opportunity to attend face to face forums and events when possible. Organize your Linkedin page to clearly display your skills and availability for contract work.
  • 10. Building The Business Social Media • Facebook – Create a business page and, if they don’t mind, engage your business-minded friends to help you get attention. • Providing educational resources, tips and advice will create top of mind awareness for anyone interest in your services.
  • 11. Building The Business Social Media • Twitter – A potentially great enhancement to your online presence is a business twitter account. • Follow industry insiders and your ideal clients. Utilize popular industry hash tags to find contacts and comment on the industry (ex. #Sales). • Keep your account free of personal commentary and separate from your personal account.
  • 12. Due Diligence • Having a business express interest in your Sales services can be thrilling but not every contract is a good fit for your business. A little research can go a long way in exposing potential challenges in a business opportunity. • Research your clients Business, Industry and even Competition. Don’t be afraid to turn down a contract with insurmountable pitfalls. • A bad contract can be far more costly than the immediate revenue from the deal.
  • 13. Good Contracts are like Good Fences • A well constructed contract should clearly outline expectations and protect both you and the client. • The contract should reference project expectations, meeting times, working hours, compensation schedules and even contract severability. • Working with an attorney familiar with business law can save money in the long run.
  • 14. Getting to Work Prospect Lists • Ask your client for a list of contacts he wants you to connect with or even old lists of failed contacts that may gain new life with your help. • Get creative with list sourcing. news articles, trade publications and company directories can be great resources. Many public libraries offer free access to Mergent Online, S&P and Access Business through their online portal for library card holders. • When needed; utilize paid list services like Jigsaw and Sales Genie. The guarantees associated with these lists can save lots of time.
  • 15. Getting to Work Beyond the Boiler Room • Approaching your prospects with more than the highlights of your product or service will reap benefits many times over. • Research the industry and it’s trends and provide value to the customer BEYOND the product • Your sales presentation should emphasize industry research expertly packaged to educate the customer while marketing your solutions.
  • 16. Getting To Work Communicate! Communicate! Communicate! • Whether a campaign is going great or facing challenges strong and consistent communication with your client builds trust and creates opportunities instead of limiting them. • Providing a weekly report of your progress is a good habit that keeps clients abreast of the campaigns progress and enables them to provide guidance and additional assistance when needed. • Scheduling standing meetings with your client ensures that you maintain the same goals for the campaign and helps to manage expectations.
  • 17. Referrals • So you’ve done a great job for a client and he can’t stop singing your praises. Asking for referrals from this client is the easiest, least costly and most reliable way to gain new business. • Don’t leave this tremendous marketing opportunity to chance. A simple post campaign questionnaire that includes room for referrals easily incorporates this step into your client management process.
  • 18. Never Stop Learning • The world of sales is constantly evolving so becoming a student of the craft is the best way to succeed in your chosen profession. • Besides reading materials and seminars; YouTube is a tremendous free source of education for the hungry sales scholar • Sort through the information you gather to tailor styles and techniques that bring you the greatest success.
  • 19. TIPS FOR THE INDEPENDENT SALES AGENT Nicole Scruggs Sales & Marketing Professional