The Global Services LIVE! features success stories in the global sourcing and delivery of IT and BPO services to businesses worldwide. The compendium features live cases that offer live lessons to the sourcing world.

2. Publishing Formats: Digital Magazine + PDF Edition + Microsite
Release Date: December, 2010
Reach: Over 100,000 contacts globally
Distribution: Subscribers, site visitors, social media and an integrated approach
Global Services LIVE! is a quarterly program that
features success stories in the global sourcing and
delivery of IT and BPO services to businesses worldwide.
The compendium features live cases that offer live
lessons to the sourcing world.
Global Services LIVE! is a resource that is continuously
updated through the year and is available in multiple
formats that include digital magazine every quarter,
downloadable PDFs, and dedicated microsite.
Service providers that participate in the program stand to
benefit in terms of being able to showcase their best
capabilities, leverage and reuse existing marketing assets,
and reach their target market effectively. The program
helps buyers of services identify service providers with
demonstrated capabilities, skills, delivery profiles and
industry domain knowledge.
Case Studies Are Invited In Following Areas
• IT Outsourcing: ADM, OPD, ESO, EA, IM, Strategic Outsourcing, Cloud-based IT Services.
• BPO: FAO, HRO, KPO, PO, CC, Industry-specific BPO, Cloud-based BPO.
• Practices: Vendor Management, Contract Management, Governance, Program Management,
Performance Management and Benchmarking.
• Verticals: Banking, financial services, insurance; media, telecom, hitech; Retail, pharma, and
CPG; Manufacturing; Utilities; Travel, Transportation; Govt and Public Services; Healthcare.
• New areas under IT, BPO and new verticals would be appropriately included.

3. Prescribed Format for Submitting Case Studies
Total Word Length: 800 (strictly)
Format: Case study should be presented in four sections-
a) Description of client’s business
b) Description of the business or technical problem
c) Brief on the solution or project undertaken
d) Summary of benefits, impact, outcome.
Design: The case study layout is standard for all cases in the defined format by Global Services to bring
uniformity.
Other points to be noted:
# Include visual elements like photos, simple graphics, logos, diagrams, etc.
# In extreme cases, the full identity of the client may not be revealed. This includes client’s name,
revenue, name of client executive, names of brands associated with the case study. However, the case
should include the correct industry; description of the actual problem, the solution, and the benefits; and
the geographic location.
# It is encouraged that actual quotes from client executives along with titles be included in the case study.
# Head-shots are encouraged.
3 REASONS TO GO WITH Global Services LIVE!
PROVIDERS BUYERS
1. Reach your potential customer with your
success story— this is the best endorsement of your
capabilities as a service provider.
2. Leverage and reuse your marketing assets.
Global Services LIVE! is a distribution mechanism
that multiplies your reach. It is the best example of
‘create once-distribute many’.
3. Showcase your work to perpetuity. Your case
study will be available for reference in multiple
formats for a long time to come.
1. Helps buyers to identify service providers
with demonstrated capabilities, skills, delivery profiles
and industry domain knowledge.
2. Serves as a knowledge repository of projects
across various areas of IT and BPO, within industry and
across industries. Further, this repository is continuously
updated and can be accessed in multiple formats.
3. Companies that are featured in Global
Services LIVE! also gain a position of influence and high
visibility in the industry.

4. SPONSORSHIP OPPORTUNITIES:
Note:
# GS Live is a quarterly publication. Annual sponsorship commitments (4 quarters) will fetch additional
20% savings on the listed price.
# Each case study is of one page. Additional pages per case study will be charged extra.
# The price includes design, publishing & promotions
ANNUAL SPONSORSHIP
Annual sponsorships of any package is available at additional 20% savings
PLATINUM
Platinum status can be availed by participating with minimum 5 case studies in the GS Live! compendium.
Additional Benefits:
• One case study of choice will be published in one of the Global Services digital magazine of the
same quarter
• All 5 case studies will carry a hologram as “PLATINUM”
• The compendium will feature sponsor logo as “Platinum Sponsor” on prominent positions.
• Each case study will be a part of the respective category/section on Global Services website under
the sub-section “Case Studies”
For more information/formal quote, write to Satishg@cybermedia.co.in
GOLD PARTNER
Gold status can be availed by participating with minimum 4 case studies in the GS Live! compendium.
Additional Benefits:
• All 4 case studies will carry a hologram as “GOLD”
• The compendium will feature service provider logo as “Gold partners” in prominent positions.
• Each case study will be a part of the respective category/section on Global Services website under
the sub-section “Case Studies”
For more information/formal quote, write to Satishg@cybermedia.co.in

5. SILVER PARTNER
Silver status can be availed by participating with minimum 3 case studies in the GS Live! compendium.
Additional Benefits:
• All 3 case studies will carry a hologram as “Silver”
• The compendium will feature service provider logo as “Silver partners” in prominent positions.
• Each case study will be a part of the respective category/section on Global Services website under
the sub-section “Case Studies”
For more information/formal quote, write to Satishg@cybermedia.co.in
INDUSTRY PARTNER
This status can be availed by participating with minimum 5 case studies published in a particular industry/
vertical
For more information/formal quote, write to Satishg@cybermedia.co.in
ITO/BPO PARTNER
This status can be availed by a provider by participating with minimum 5 case studies in a particular area
of ITO/BPO.
For more information/formal quote, write to Satishg@cybermedia.co.in
To be a part of this compendium, contact:
Satish Gupta
Head of Sales & Marketing
satishg@cybermedia.co.in
[Cell] + 91 987 199 7785