1. Personal :-nikhanj.etisalat@gmail.com
Official :-nnawal@etisalat.ae
+971-569440760 / 505507140.
DESIGNATION Software Test Engineer
PRESENT COMPANY Etisalat Software Solution, Dubai
TOTAL EXPERIENCE 4.6 Years.
OBJECTIVE
To work in a quality driven technical environment that enhances my knowledge and skills and allows me to use my
knowledge, skills and experience for personal and professional growth.
CAREER HIGHLIGHTS
• Highly capable, creative, personable and result oriented professional with a strong technology background.
• Around have 4.5 years of progressive experience in Testing of Software applications, working as Testing Engineer
for 1.8 Years in Sands Creative Solutions pvt ltd till 2014, currently working for Etisalat software
Solution,Dubai.
• Subject matter expert in Black Box Testing, Integration Testing, Functional and Regression Testing.
• Extensive experience in Formulating Test Strategies and Test environment, Preparation and execution of Test
Plan and Test Cases etc.
• Good knowledge around Agile/Scrum methodologies.
• Hands on experience in CRM applications and web based testing.
• Versatile team member with proven problem-solving skills, multitasking, fast learner.
• Adept in analyzing information system needs, evaluating end-user requirements, complex Functional Testing,
Regression Testing, Integration Testing and Database Testing.
• Domain Expertise in setting up of test environment, creation of test scripts / cases, execution of Manual tests
using RQM (IBM) and tracking of defects using RTC(IBM).
• In depth expertise in all aspects of the SDLC, STLC including Test Plan, Test Design, development of Test Cases,
testing, Defect Tracking and preparing Test repository.
ACHIEVEMENT AND CERTIFICATION
Monthly Excellence Award For month of August 2015 and January 2016 , recognized by CIO Etisalat,Dubai.
Certified Test Engineer Qspider,Bangalore 2012.
CCNA certification Course Bhopal, 2011.
SUMMARY OF WORK EXPERIENCE
Etisalat Software Solution April, 2014 – till now as Software Test Engineer
SCS pvt. Ltd ,Bangalore August 2012 to March 2014. as a Test Engineer Trainee
Nikhanj Nawal

2. TECHNICAL SKILLSAREAS OF KNOWLEDGE:-
Business Areas Telecom domain, Work flow management system.
Operating Systems WINDOWS.
Programming Languages C and Java(core)
Testing Skills Manual Testing and Automation testing
Databases SQL server (2008), MySQL.
Testing Tools RTC and RQM
ACADEMIC RECORD
BTech-2012-71.4% Bhopal Institute of Technology
12th
-2007- 69.8% BSEB
10th
-2005- 70.6% BSEB
PROFESSIONAL EXPERIENCE
1. Software Test Engineer | Etisalat Software Solution , Dubai.
1. PROJECT 1 :- FSM(Field Service Management) | (August 2015 to till now )
Vendor ComArch, Poland
DOMAIN WFMS, Telecom
Description: - The project “FSM” is an application currently being developed in JAVA with SQL as a backend for
replacement of the existing WFMS system in Etisalat BT FieldForce Optimisation suite(FOS), It ensures that the system
allows to process the details in a similar way as it is currently being done using FOS..
Worked on following Major areas:-
• Involvement in Preparation of Test Cases, Test scenarios and Test Data.
• Responsible for Functional Testing, using Black box Testing Techniques.
• Involvement in Test Execution, Results Analyzing and Defect Reporting.
• Communicates with Subject Matter Experts (SME’s) on any issue clarifications.
• Regression testing performed on every new build of the application.
2. PROJECT II– CBCM (Corporate Billing & Customer Management )
Description: - Corporate Billing & Customer Management (CBCM) is the main application used in Etisalat by the
Commercial department, Accounts department, Marketing department, IT department, Engineering department,
Fault/Complaint Reporting Center, and the Contact Center. It is a strategic new-generation system that effectively and
efficiently integrates and manages all the business processes, services, and customers of Etisalat.
The CBCM suite consists of the following modules:
Administration (ADM), Product and Service Management (PSM),Customer Manangement system(CMS),Sale and Order
Handling (SOH), Work Flow Management (WFM) and Rating and Discounting (RAD).
Worked on following Major areas :
• Involvement in Preparation of Test Cases, Test scenarios and Test Data.
• Responsible for Functional Testing, using Black box Testing Techniques.
• Involvement in Test Execution, Results Analyzing and Defect Reporting using ALM.
• Communicates with Subject Matter Experts(SME’s) on any issue clarifications.
• Regression testing performed on every new build of the application.

3. PROJECT II– COMS Migration (Customer Order Management system)
Description: - COMS is an application server, COMS is frequently viewed as part of a three-tier application, consisting of a
graphical user interface (GUI) server, an application (business logic) server, and a database and transaction server. More
descriptively, it can be viewed as dividing an application into: web browser-based graphical user interface , a middle tier
business logic application and database server and transaction server.
.Worked on following Major areas :
• Involvement in Preparation of Test Cases, Test scenarios and Test Data.
• Responsible for Functional Testing, using Black box Testing Techniques.
• Involvement in Test Execution, Results Analyzing and Defect Reporting using ALM.
• Performed Data Validation and Data Integrity using the Mainframe System.
• Communicates with Subject Matter Experts(SME’s) on any issue clarifications.
• Regression testing performed on every new build of the application.
PROJECT III– CIM application (Customer Interaction Management ) |
Description: - The project “CIM” is a Web based application. The function of this application include Capturing
information of customer, Creating new Information , Communication information. This application was made to reduce
the complexity of Etisalat main application CBCM and to make the more user interface and fast.
Worked on following Major areas :
• Involvement in Preparation of Test Cases, Test scenarios and Test Data.
• Responsible for Functional Testing, using Black box Testing Techniques.
• Involvement in Test Execution, Results Analyzing and Defect Reporting using ALM.
• Performed Data Validation and Data Integrity using the Mainframe System.
• Communicates with Subject Matter Experts(SME’s) on any issue clarifications.
• Regression testing performed on every new build of the application.
I. Software Test Engineer | SCS pvt ltd, Bangalore
PROJECT I – Mavericcity.com |
CLIENT US
DOMAIN Online Hotel Management
Description: - The project “Mavericcity.com” is an application currently being developed in word press. This is Hotel
Management website It ensures that the system allows to avail all the hotel facilities on line to enter the required
details in a similar way as it allowed. This system allow to book ,cancel and add additional or required facilities as per
requirement.
Worked on following Major areas:-
• Involvement in Preparation of Manual Test scripts and Test scenarios.
• Responsible for GUI and Functional Testing, using Blackbox Testing Techniques.
• Involvement in the peer level reviews of the Manual Test scripts.
• Involvement in Test Execution, Results Analyzing and Defect Reporting using Quality Centre (QC).

4. • Responsible to check Data Validation and Data Integrity.
• Communicates with Stakeholders / SME’s on any issue clarifications.
• Regression testing performed on every new build of the application.
• Involved in Project meetings and interacted with team members to resolve the problems.
PROJECT I – BlueprintPal.com |
CLIENT US
DOMAIN Desktop & Android app
Description: - This is life perspectives base and Most self-development based app. This is a chargeable app to get
membership user have to pay for this. Is include yoga chapter and questions with video.
Worked on following Major Features:-
Worked on following Major areas:-
• App check on the mobile as it is a android app too.
• Involvement in Preparation of Manual Test scripts and Test scenarios.
• Responsible for GUI and Functional Testing, using Blackbox Testing Techniques.
• Involvement in the peer level reviews of the Manual Test scripts.
• Involvement in Test Execution, Results Analyzing and Defect Reporting using Quality Centre (QC).
• Responsible to check Data Validation and Data Integrity.
• Communicates with Stakeholders / SME’s on any issue clarifications.
• Regression testing performed on every new build of the application.
• Involved in Project meetings and interacted with team members to resolve the problems.
PERSONAL DOSSIER
| .
Father’s Name | Mr. Nawal Kishore Singh
Date of Birth |Sep, 1989
Nationality |Indian.
Languages Known |English, Hindi,
Address |Patna, Bihar.
DECLARTION
I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place: Nikhanj Nawal