1. The document provides details on Mr. Nithat Wongprasarn's application for the position of QC & QA Manager, including his education and 18 years of work experience in quality control and quality assurance roles. 2. It outlines the company's quality management system with details on quality control, quality assurance, and quality systems following ISO standards. 3. Charts and tables show data on quality performance, customer satisfaction, non-conformances by department, and training provided to staff on quality and environmental policies, procedures and improvement.

1. 1
Name : Mr. Nithat Wongprasarn
Position Applied : QC & QA Manager
Age : 41 Years Old.
Education :
- High school Certificate : Detudom School (Science – Mathematic)
- Bachelor degree : Chemical Engineering from Suranaree
University of Technology (SUT) , Nakornratchasima
Total experience : 18 Years : Year 1998 – 2015
: May 1998 - Nov 2000  Bangkok Construction Steel : Process Control Engineer
: DEC 2000 – Jun 2006  Lion Corporation (Thailand) : Shift Leader / Personal Care Product
: Jul 2006 – Oct 2013  Auto Alliance (Thailand) : Lead Engineer / Paint quality
: Nov 2013 – Aug 2014  SAIC Motor – CP : Quality Assurance Manager
: Sep 2014 – Dec 2015  Vuteq Thai Co., Ltd. : QC & QA Department Manager

2. 2
Quality
Management
Quality
Control
Quality
System
Quality
Assurance
Customer
Satisfaction
Target

3. 3
Quality Management
Quality Control
RM Control
RM Quality Eng.
Inspector A
Inspector B
Coating Process
Quality Eng.
Inspector A
Inspector B
Painting Process (3)
Quality Eng.
Inspector A
Inspector B
Quality Assurance
Finished Product
Quality Eng.
In Line Inspector A
In Line Inspector B
Repair Inspector A
Repair Inspector B
Delivery Process
Delivery Supv. A
Delivery Supv. B
Market Quality
Quality Eng.
Quality System
ISO/TS 16949 &
ISO 9001
ISO 14001
Document
control
Organization

4. 4
Quality
Control
RM
Control
Condition
Control
Finished Product
Control
1. Paint Supplied
2. Chemical Supplied
3. White body Assembly
4. White body Surface
5. Body addition part
Input Process Output
1. Paint Specification
2. COA / Sampling quality
3. Body Assemble DWG
4. Stamping & Metal finished
5. Part DWG & Specification
1. Supplied pump system
2. Coating / Painting Booth
3. Surface preparing
4. Robot painting Cond.
5. Paint baking Cond.
1. Quality Control Plan
2. Instruction Sheet Operation
3. Work Procedure Sheet
4. Work Point Guidance
5. Instruction Manual
1. Paint Film Appearance
2. Paint Film Adhs, Hard
3. Vehicle Appearance
4. Color Harmony
5. Paint spot repaired
1. Quality Control Plan
2. Color Specification
3. Quality Concern Sheet
4. Quality Delivery Sheet
5. Customer Feedback
What
How
What
How
What
How
1. Quality Control

5. 5
1. Quality Control
Body Shop Coating Painting
Supplier
Metal
Inspect
RM
Inspect
Surface
Inspect
Paint Film
Inspect
Feed back & Correct
OK
NG
NG
OK
White
Body
Paint
Freeze & Concern
Concern &
Correction
Concern &
Paint RepairNG
OK OK
NG
= Quality Gate“Concept”
Metal Inspect & RM Inspect Gate Surface Inspection Gate Paint Film Inspection Gate
Body shop Feed back & Correction
Method : Voice & Call to monitor &
Solving
Coated Product Concern &
Correction
Method :
1) Voice & Call to solving
(correction)
2) Concern & Follow on
concern follow up sheet
Painted Product Concern &
Paint repaired
Method :
1) Voice & Call to out of line
repaired
2) Problem follow up by
concern follow up sheet
Supplier Freeze & Concern
Method : 1) Stop to applied and
keep out on NG area
2) Concern 8Ds & Follow up


 


 

6. 6
1. Quality Control
- Supplier Concern Sheet & 8D
- Quality Concern Follow Up Sheet
- Daily & Weekly Follow Up Report
Supplier
9%
Body
Shop
17%
Coating
29%
Surface
Prepare
7%
Painting
17%
Assembl
y
15%
Repaired
6%
0
2
4
6
8
10
1 2 3 4 5 8 9 10111215161718192223242526293031
Repaired Assembly Painting Surface Prepare
Coating Body Supplier
Closed,
42, 65%
Follow,
15, 23%
Implem
ent, 8,
12%

7. 7
2. Quality Assurance
Paint Unit Finish Car
Inspect
OK
NG
Assembly Delivery End Custm.
Repair
Assy Repair
PNT Repair Monitor&
Consider
NG
No
Yes
Customer
Claim


Finished Car Inspection Gate Customer Claim Warrantee Gate
Finished Complete Car Concern & Correction
Method :
1) Voice & Call to solving (correction)
- Out of line to repaired (Surface & Assy)
2) Concern & Follow on concern follow up
sheet
3) Daily report for problem concern & status
4) Follow up corrective action to all respond
Completely Car End customer quality follow up
Method :
1) Follow up & Survey 1MOP, 3MOP, 6MOP, 12MOP
2) Monitor & Consider on Customer claim
3) Follow up customer claim correction
4) Corrective & Preventive Action (6 Sigma)
5) Customer respond information & follow up
= Quality Gate“Concept”
 

8. 8
2. Quality Assurance
 QA KPI Report
- Poor quality case , R/1000
- Poor quality repaired cost, CPU
 Customer Satisfaction Index
- Customer Claim, R/1000 & CPU
- Customer suggestion (Survey), TGW
- CSI = R/1000 x CPU x TGW
 Quality Management Review
- Internal Poor Quality concern, R/1000 & CPU
- Quality KPI
- Customer Satisfaction Index, CSI
 QA Improvement
- QCC, WPG, Visual tag
- 6 Sigma Project (D-M-A-I-C-R activity)

9. 9
3. Quality System
ISO/TS 16949, ISO 9001 Implement (QMS)
- Refresh training update requirement and quality policy
- Yearly Audit Plan (internal & external audit)
- Implement internal audit (product, process, system) and
external audit (surveillance and re-certificated audit)
- Quality output summary and Management review in half yearly
ISO 14001 Implement (EMS)
- Orientation environment management to new comer
- Refresh training update new activities and requirement
- Yearly Audit Plan (internal & external audit)
- Implement environment management activities, internal audit
and external audit (surveillance and re-certificated audit)
- Environment management summary and Management review

10. 10
- Quality & Environment Policy
- Quality & Environment KPI
- Quality & Environment System
- Quality Fundamental
- Quality Procedure
- Quality Concern Method
- Quality Improvement
- QCC & 6 Sigma
Competency Training Matrix
0%
20%
40%
60%
80%
100%
Quality Policy
Environment Policy
Quality KPI
Environment KPI
Quality System
Environment System
Quality Fundamental
Quality Procedure
Quality Concern
Method
Quality Improvement