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KEY
TECHNOLOGY
TRENDS 2020
Nouamane Cherkaoui
27th November 2019

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The 4th industrial revolution is certainly technological. Here are the 10 most
striking trends that we will have to prepare for in 2020, CIOs and Business Lines.
Gartner and Forrester are aligned with these trends. But let's not forget the human
factor, the relationship, the interest of the client and the support of our employees.
We could also add the 5G network, autonomous driving or predictive medicine, but
I will come back in detail on these technologies later this year.
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2020 MegaTrends
1 32 4 5
6 87 9
1.Hyperautomation
2.Multiexperience 4.Expertise Democratization
3.Human Augmentation 5.Traceability
6.The Empowered Edge
7.Distributed Cloud
8.Autonomous Things
9.Practical Blockchain
10.Artificiel Intelligence
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2020 MegaTrends
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1.Hyperautomation
What Hyperautomation Is ?
Hyperautomation combines the right technologies in order to
automate, simplify, discover, design, measure and manage
workflows and processes across the enterprise.
Case Management Machine Learning RPA Process Management
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2.Multiexperience
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2020 MegaTrends
What Is Multiexperience ?
Multiexperience is a concept pioneered by Gartner late in 2019
and is about adapting to the increasing market of different
devices and their respective experiences. Applications now
need to run on different platforms and adapt easily, all while
providing a consistent experience from a business perspective.
Desktop, BYOD, Digital transformation, Tablet, Smart TV
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2020 MegaTrends
3.Human Augmentation
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What Human Augmentation ?
Is sometimes painted as extreme, futuristic tech, but the reality is
that many forms of human augmentation are available today. If done
correctly, augmentation has the potential to improve our health,
entertainment, productivity, and overall quality of life.
Human augmentation is “technologies that enhance human
productivity or capability, or that somehow add to the human body”.
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2020 MegaTrends
4.Expertise Democratization
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Technical and business expertise should be
accessible. What’s more, this process should be
possible without extensive and costly training. Citizen
access to technology, data and information.
What Expertise Democratization?
17% $$XX % ££
150
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2020 MegaTrends
5.Traceability
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Ethics, crowdsourcing and traceability for Data,
Transparency of algorithmic decisions are paramount to an
organization’s and consumer’s every move.
New regulations : General Data Protection Regulation (GDPR),
which deals with the privacy and protection of personal data in U.E.
What Does It Cover ?
Check, data Control
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2020 MegaTrends
6.The Empowered Edge
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What Is Edge Computing?
Edge computing is a networking philosophy focused on
bringing computing as close to the source of data as possible in
order to reduce latency and bandwidth use. In simpler terms,
edge computing means running fewer processes in the cloud
and moving those processes to local places, such as on a
user’s computer, an IoT device, or an edge server. Bringing
computation to the network’s edge minimizes the amount of
long-distance communication between a client and server.
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2020 MegaTrends
7.Distributed Cloud
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What is Distributed Cloud Computing? And How It Works?
Distributed Cloud Computing generalizes the cloud computing
model to position, process, and serve data and applications from
geographically distributed sites to meet requirements for
performance, redundancy and regulations.
The key advantage of using cloud services is the ability of service
users to not maintain and operate their own IT infrastructure, and
shift CAPEX to OPEX by using the utility-like model of purchasing
computing and storage on demand.
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2020 MegaTrends
8.Autonomous Things
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The arrival of autonomous cars will likely not simply result in
everyone possessing virtual chauffers. Rather, it will have a
transformative impact on the design (why have a steering
wheel in a car you don’t drive?) and ownership of vehicles.
This last point is being explored by Tesla for example, which
is planning on allowing owners of Tesla vehicles to send out
their cars to act autonomously in robotaxi fleets, earning
money both for Tesla and the owners.
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2020 MegaTrends
9.Practical Blockchain
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What Is Blockchain Technology?
The term "blockchain technology" typically refers to the transparent,
trustless, publicly accessible ledger that allows us to securely transfer the
ownership of units of value using public key encryption and proof of work
methods.
The technology uses decentralized consensus to maintain the network,
which means it is not centrally controlled by a bank, corporation, or
government. In fact, the larger the network grows and becomes increasingly
decentralized, the more secure it becomes.
The potential for blockchain technology is not limited to bitcoin. As such, it
has gained a lot of attention in a variety of industries including: financial
services, charities and nonprofits, the arts, and e-commerce
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2020 MegaTrends
10.Artificial Intelligence
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AI is at the crossroad of multiple fields: computer science,
mathematics (logics, optimisation, analysis, probabilities,
linear algebra...), cognitive science... These core scientific
disciplines also need to be mixed with the specific
knowledge of the fields they are applied to, and each
algorithm in AI is supported by a mix of techniques:
semantic analysis, symbolic computing, machine learning,
exploratory analysis, deep learning and neural networks...
Machine learning
Supervised learning
Deep learning
Unsupervised learning
Reinforcement learning
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2020 MegaTrends
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