USE Internet to communicate rather than hardcopy letters & faxes, virtual archive by do softcopy rather than physically store the hardcopy documents.

1. Basic Strategies in Business Use
of Information Technology
PA2 in WCUMBA12
by erwin sumargo

3. LOWER COSTS
 USE Internet to communicate rather
than hardcopy letters & faxes, virtual
archive by do softcopy rather than
physically store the hardcopy
documents (thanks to scanner &
scanning software)

4. E-mails &
Social Network Application

5. DIFFERENTIATE
 USE Automated
Workflow /
Business Process
that based on IT
 example : ATM,
Online Point-Of-
Sales

6. INNOVATE
 USE Market
Analysis Software
such as from
Boven&Groves M1
Solutions,
 USE automated
manufacturing
process (eg. from
Festo)

7. PROMOTE GROWTH
 USE CRM!!! Microsoft Dynamics CRM
is one easy solution

8. DEVELOP ALLIANCES
 USE e-Commerce, it can be using
osCommerce software that used by
vstore.ca, and
www.indonetwork.co.id as a living
portal that can be use to support and
maintain good business relationship

9. vstore.ca & indonetwork.co.id

10. BUILD STRATEGIC
IT CAPABILITITES
 Improve efficiency of business
practices by ‘hire’ automated process
rather than living human to do the
job!
ex. Automated hotel in Japan

11. IT ‘Reception’ for Hotel Frontdesk

12. THANK YOU
Erwin Sumargo
West Coast University Surabaya
erwinsumargo@telkom.net