13th Annual Meeting of the OECD LEED Forum on Partnerships and Local Development INCREASING PRODUCTIVITY, JOB CREATION AND INCLUSION FROM THE BOTTOM-UP 10th-11th April 2017 | Prague, Czech Republic

1. 2017
Wojciech Szajnar Prague, 10.04.2017
Business Development Services
insights from Poland

2.  The dominant supply side that influenced the supply of the
business development offer
 Lack of coherence between the offer of business development
companies and the needs of entrepreneurs and employees
 A small number of „tailor-made” projects
 Improving employees' qualifications is not considered a long-term
investment, but an ad hoc use of the available training offer
 Prolonged application procedures
Conclusions from 2007-2013 perspective

3. Number of SMEs receiving diagnosis of needs prior to
receiving a business development service

4. BDS
institution
Entrepreneur
Previous system
Offer
Entrepreneur BDS institutionNeed
Current system
Financing business development services in Poland

5. Main principles of SME support using business
development services
 Need to have evidence-based policy
 Result driven approach
 Quality over quantity
 Need to concentrate support
 Decentralisation
 Common accreditation system for Business Development
Institutions

6. Financing
institution
SME
SME
SME
DatabaseofDevelopment
Services
Providing business development services in Poland
BDS
BDS
BDS

7. Main principles of Database of Development Services
 External quality certification every 3 years
 Quality of services at the centre of attention
 Continuous improvement of business development services
 Benchmark of BDS institutions

8. Database of Development Services in numbers
 4 mln pageviews
 120 thous. users
 over 1,4 thous. registered BDS institutions (including 550
accredited by Polish Agency for Enterprise Development)
 over 45 thous. services and almost 13 thous. active services