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Weekend in Boca ViII - "The Accelerated Millennial Manager"

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Weekend in Boca ViII - "The Accelerated Millennial Manager"

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Presentation by Devon Scheef and Diane Thielfoldt, Co-Founders, The Learning Café, during the Office Depot Foundation's Weekend in Boca Civil Society Leadership Symposium on September 25, 2015.

If you are like many employers, educational and not-for-profit leaders, you are coming to the conclusion that assigning leadership roles to Millennials might be a good idea. In fact, 15% of Millennials in the workplace are in formal leadership roles.

No longer the new kids on the block, Millennials are business leaders, managers, public office holders, parents, entrepreneurs, and board members. As a generation, Millennial leaders are serious, valued contributors filling our talent pipelines.

Think again if you believe Millennials are the managers of the past. They think, work and live differently. Many of them are responsible for teams, departments and organizations that resemble a four-generation family reunion, requiring great flexibility of leadership style. In this presentation, Diane Thielfoldt and Devon Scheef of The Learning Café will share the issues and opportunities associated with Millennials – and Millennial managers – at work.

This fast-paced, engaging presentation features:

• A holistic view of Millennials as current and future leaders
• What every Millennial leader needs to know about other workplace generations
• Three significant generation gaps at work and what to do about them
• How to prepare your organization to welcome, engage and retain Millennial talent and Millennial managers

Presentation by Devon Scheef and Diane Thielfoldt, Co-Founders, The Learning Café, during the Office Depot Foundation's Weekend in Boca Civil Society Leadership Symposium on September 25, 2015.

If you are like many employers, educational and not-for-profit leaders, you are coming to the conclusion that assigning leadership roles to Millennials might be a good idea. In fact, 15% of Millennials in the workplace are in formal leadership roles.

No longer the new kids on the block, Millennials are business leaders, managers, public office holders, parents, entrepreneurs, and board members. As a generation, Millennial leaders are serious, valued contributors filling our talent pipelines.

Think again if you believe Millennials are the managers of the past. They think, work and live differently. Many of them are responsible for teams, departments and organizations that resemble a four-generation family reunion, requiring great flexibility of leadership style. In this presentation, Diane Thielfoldt and Devon Scheef of The Learning Café will share the issues and opportunities associated with Millennials – and Millennial managers – at work.

This fast-paced, engaging presentation features:

• A holistic view of Millennials as current and future leaders
• What every Millennial leader needs to know about other workplace generations
• Three significant generation gaps at work and what to do about them
• How to prepare your organization to welcome, engage and retain Millennial talent and Millennial managers

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Weekend in Boca ViII - "The Accelerated Millennial Manager"

  1. 1. the Accelerated Millennial Manager preparing a new generation for leadership success Diane Thielfoldt & Devon Scheef Co-Founders The Learning Café www.thelearningcafe.net 1
  2. 2. Silent 1933 - 1945 Gen X 1965 - 1979 Millennials 1980 - 1999 Boomers 1946 - 1964 the 4 generation workforce 2 ©The Learning Café “Parents often talk about the younger generation as if they didn’t have anything to do with it.” Haim Ginott
  3. 3. Silents are past the traditional retirement age of 65. Silents are the most likely generation to read a daily newspaper and watch the news on television. the labor force of those 65 to 75 is growing at a rate of 80% shifting demographics 3 ©TheLearningCafé
  4. 4. Baby Boomers were the largest generation of children born in the United States. The last 4.5 million Baby Boomers turned 50. 75 million Baby Boomers are redefining consumerism during the “Golden Years.” Boomers @65 AARP shifting demographics 4 ©TheLearningCafé
  5. 5. 65% of Gen X is currently employed in full-time jobs. Gen X is the emerging management class in American companies. Gen X is firmly in position as the leader of American parenting philosophy. shifting demographics 5 ©TheLearningCafé
  6. 6. The Millennials are now officially the largest and most influential adult population in American history. shifting demographics 6 ©TheLearningCafé
  7. 7. 7 Silents 2% Boomers 29%Xer's 34% Millennials 34% Post Millennials 1% ©TheLearningCafé shifting demographics “The workplace is changing; beliefs about work life balance, career growth, and one’s control over career sets emergent workers worlds apart from their more traditional peers.”
  8. 8. No news is good news How am I doing? Once a year. Documented. Silent Gen X MillennialsBoomers Write a memo Let’s have a meeting Consider communicating with media and methods that may appeal more to others than to you. shifting demographics communication Fast & Frequent © The Learning Café 8 Send an email Text me
  9. 9. Command & control Entrepreneurial Coach, Mentor, FriendCollaborative Work first Live to work Work to live Life style, work style Silent Gen X MillennialsBoomers Ask yourself how to create a climate that is relaxed, efficient and brings out the best in others? shifting demographics climate ©TheLearningCafé 9
  10. 10. shifting demographics career Just do the work What are my options? I want it all, now!Pay your dues Slow & steady Climb the ladder Portable portfolio Climb the jungle gym Silent Gen X MillennialsBoomers Acknowledge multiple definitions of career: job, role, gig, project, contract, temp, internship, part timer, free agent. ©TheLearningCafé 10
  11. 11. Silents 11©The Learning Café ©TheLearningCafé
  12. 12. Boomers 12©The Learning Café ©TheLearningCafé
  13. 13. Gen X 13©The Learning Café ©TheLearningCafé
  14. 14. Millennials 14©The Learning Café
  15. 15. ©TheLearningCafé • Driven, ambitious, with a desire to excel . . . • We are not willing to sacrifice families, free time or happiness to do it • Use technology to increase efficiency • Thrive when task switching • The greater the challenge . . . 15 unmasking Millennial myths & misconceptions Entitled or Optimistic Needy or Interested Lazy? or Multi-taskers?
  16. 16. ©TheLearningCafé Entitled? or Optimistic? unmasking Millennial myths & misconceptions • The Trophy Generation. We know, not everyone wins. • Expectation for more • We want to better the world • We want to make a big impact • Our age will not hinder our success 16
  17. 17. ©TheLearningCafé • Set expectations • Provide status updates • Frequent performance reviews • Explain how our role contributes • Coach us Millennials are Worth It! 17 Entitled or Optimistic unmasking Millennial myths & misconceptions Needy? or Interested?
  18. 18. ©TheLearningCafé • Teach us • Challenge us • Include us in the vision • Tell us how we’re doing • Tell us where we’re going; and what opportunities lie ahead • Loyalty must be earned 18 unmasking Millennial myths & misconceptions Entitled or Optimistic Needy or Interested Lazy or Multi-taskers Not Loyal? or Deliberate?
  19. 19. ©TheLearningCafé • We are connected • We share our successes • We discuss our private lives • We want to advance our careers • Harness the power of our social connections 19 unmasking Millennial myths & misconceptions Entitled or Optimistic Needy or Interested Lazy or Multi-taskers Not Loyal or Deliberate Social Media or Connected? Junkies
  20. 20. ©TheLearningCafé coaching Millennial talent  Challenge, stimulate, stretch  Opportunities to learn, grow & develop  Create an informal & fun climate  Provide exposure to senior leaders  Leverage networking & social media skills  Encourage teamwork  Emphasize collaboration  Communicate w/technology  Acknowledge their confidence  Appreciate their contribution 20
  21. 21. ©TheLearningCafé a “Good” Bosscoaching Millennial talent 2. create Climate 3. clarify Career 1. customize Communication Create a positive, empowering, flexible work environment. Team atmosphere is a reflection of management tone and priorities. Make messages meaningful. Small, daily actions add up to a larger communication pattern that either draws people in, or pushes them away. Candid discussions about career aspirations, reputation, and sharing the lessons of experience are vital to engaging M’s. for the long term. 21
  22. 22. ©TheLearningCafé a “Good” Bosscoaching Millennial talent • Ask about preferences • Connect in person • Express appreciation • Tell Ms. “you count” • At least once a month “ask” • Engage Millennials in conversation • 75 – 25 Listen-talk • Fast, frequent feedback 1. customize Communication messages that matter 22 This is the generation of communicating, exploring and sharing. Are you?
  23. 23. ©TheLearningCafé a “Good” Bosscoaching Millennial talent • Walk around, say hello, greet Millennials • Keep commitments & appointments with Millennials • Find a sense of humor • Celebrate successes • Schedule lunch with Millennials • Increase camaraderie-building events • Be open to M’s. new ideas and innovation • Be open to flexible work schedules 2. create Climate energize and empower 23 69% Millennials believe office attendance is unnecessary on a regular basis. What do you think?
  24. 24. ©TheLearningCafé a “Good” Bosscoaching Millennial talent • Clear expectations • Career conversations • Career development plan • Offer career development opportunities • Encourage informal mentoring • Keep (or start!) giving feedback • Help M’s build skills in place • Discuss reputation 98% of Millennials place high value on coaching, learning and development. How do you measure up? 3. clarify Career coaching counts 24
  25. 25. Millennial workers, including managers, now make up about 1/3 of the US workforce. -- Ernst & Young LLP 25 ©TheLearningCafé millennials take the lead
  26. 26. 15% of Millennials are in formal leadership roles. -- PayScale.com ©TheLearningCafé millennials take the lead
  27. 27. 20% of midlevel corporate employees now report to a boss who is younger than they are. -- Pitney Bowes ©TheLearningCafé millennials take the lead
  28. 28. “Ability to retain new leaders, young staff” is one of Top 3 Challenges for the nonprofit sector. -- Nonprofit Finance Fund 2015 State of the Nonprofit Sector survey ©TheLearningCafé millennials take the lead
  29. 29. Emerging leaders under age 45 report high levels of career dissatisfaction, driven in part by lack of professional development and advancement opportunities. -- The Packard Foundation ©TheLearningCafé millennials take the lead
  30. 30. “What motivates me is to learn new things and do new stuff. If I’m not learning, I lose my motivation.” -- Emerging Leadership in Nonprofit Organizations: American Express & the Center for Creative Leadership ©TheLearningCafé millennials take the lead
  31. 31. Only 5% of Millennial managers are perceived as prepared to lead. -- Ernst & Young LLP ©TheLearningCafé millennials take the lead
  32. 32. 2 3 Use technology to gain speed and efficiency Effortless multitaskers who move rapidly among tasks / topics Connected communication, networking and social networks ©TheLearningCafé what comes easily for millennial leaders? millennials take the lead 1 2 3 ©TheLearningCafé
  33. 33. 1 2 3 Supervise and gain respect of older team members Acquire and use basic management skills Understand and deal with hierarchy, bureaucracy, and status quo 33 ©TheLearningCafé what’s more difficult or challenging? millennials take the lead 1 2 3
  34. 34. 1 Challenge: Supervise and gain respect of older team members • Build rapport • Create trust • Be visible and available • Tap their experience • Prove you can work hard • Understand differences in workstyle & lifestyle • Show yourself to be an active learner 34 ©TheLearningCafé millennials take the lead 1 Coach
  35. 35. 2 Challenge: Acquire and use basic management skills • Train & develop: delegation, feedback, performance conversations • Provide practical job aids: talk tracks, how to’s, tips • Coach & develop emotional intelligence and business acumen 35 ©TheLearningCafé millennials take the lead Coach
  36. 36. 3 Challenge: Understand and deal with hierarchy, bureaucracy and the status quo • Increase their influencing skills • Coach on the “why” (history and context) • Build their organizational acumen (savvy) • Connect them with successful change agents 36 ©TheLearningCafé millennials take the lead Coach
  37. 37. ©TheLearningCafé Highlight the challenge, the stretch “You” can make a difference “You” will grow and develop Lots of flexibility Emphasize team & teamwork “There’s a lot of challenge & structure. You won’t be bored.” messages that matter recruit, engage, retain Millennial talent 37
  38. 38. ©TheLearningCafé Set expectations Give a lot of feedback Personalize the conversation Challenging work Create an informal environment Answer the Why? coaching counts recruit, engage, retain Millennial talent 38 ©The Learning Café
  39. 39. ©TheLearningCafé Enjoyable work environment Create community, value diversity Demonstrate commitment to teaching & learning Express appreciation Celebrate Success! retention realities recruit, engage, retain Millennial talent 3939

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