These customers are front-runners in different industries, but all five were united by a need to rethink IAM. For large organizations with millions of customers, the stakes are simply too high to ignore the demands of the modern IT environment.
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5 Top Enterprises Making IAM a Priority
1. How Five Major Companies Use IAM
Okta Inc.
301 Brannan St
San Francisco
CA 94107
info@okta.com
1 888 722 7871
2. IAM Has Become
a Competitive Advantage
Companies looking
to stay ahead of the
competition realize
they need to modernize
their IT and meet new
customer demands.
A major part of this
modernization is
improved identity and
access management
(IAM) —Companies need
to find better ways to
offer simple yet secure
access to all users.
The lines between
employee, partner,
and customer identity
solutions are blurring,
which is forcing
companies to rethink IAM.
For this reason, some
of the biggest global
organizations
are turning to Okta.
4. Mobile and digital collaboration began
to break the perimeter model, and then
the cloud transformation had the same
effect. Those two forces really forced
us to come to a reckoning, which is that
our whole security model needs to shift
to recognize that our previous planes
for security are no longer effective.
21st Century Fox
Taking a Zero Trust Approach
With 30,000 full-time employees, up to 50,000
partners, and over 1.8 billion subscribers across
six continents, 21st Century Fox is one of the
world’s biggest media conglomerates.
Melody Hildebrandt
21st Century Fox Global CISO
5. Challenge
Keeping a Global User Base Secure
21st Century Fox’s affiliates
include content creators
that collaborate with third
parties across numerous
devices and touchpoints,
destabilizing and ultimately
dispersing the conventional
network perimeter.
Responsible for immense
stores of proprietary
content, 21st Century Fox
simply couldn’t tolerate the
possibility of a data breach.
With 81% of data breaches
caused by weak and
stolen credentials, the
organization needed
more than the traditional
username and password
to authenticate users.
6. Solution
A Zero Trust Approach With MFA
With Okta’s help, 21st
Century Fox took
a proactive Zero
Trust approach to
maintaining security.
The company deployed
the Okta Identity Cloud to
employees and partners,
with Adaptive Multi-Factor
Authentication (MFA)
being a key component.
All access requests are
now quickly vetted against
a range of contextual
variables, including user
identity, app, device,
location, and network.
A range of authentication
factors, including
YubiKey, Okta Verify
with Push, Voice, SMS,
and U2F tokens were
incorporated into the
MFA solution.
8. Cardinal Health
A Superior User Experience
Cardinal Health is a Fortune Global 500
company that provides medical products and
services to customers all over the world.
Bill Dubois
Cardinal Health IAM Build Strategy Manager
Customers want to make informed
decisions around what they’re
doing with their healthcare. They
want to rate the services that
they’re getting … So, we need to
make all of our services much more
consumer-friendly.
9. Challenge
Finding a Refined and Scalable IAM Solution
Over the years, Cardinal
Health had built its own
legacy IAM solution.
The existing IAM
solution did not provide
the security and user
experience Cardinal
Health wanted to offer its
customers.
As the company grew
from 35,000 to 60,000
employees—and doubled
its number of IAM
integrations—it became
clear that this custom
solution needed to be
replaced with a more
effective system for both
internal and external users.
The legacy system placed
pressure on internal IT
teams that had to keep the
system updated and deal
with service and password
reset requests.
10. Solution
Simple and Secure Authentication For All Users
Cardinal Health partnered
with Okta to roll out an
ambitious new IAM
platform that offered a
better login experience,
self-service password
recovery, and account
unlock capabilities with
authentication factors
such as SMS, voice, and
secondary email.
Existing legacy applications
were migrated to Okta. All
apps are now standards-
based and customizations
were eliminated.
The new solution was
deployed globally,
launching simultaneously
in 12 languages.
11. 111
legacy applications
migrated to Okta in a
single weekend
60,000+
global users moved
all at once
Results by the Numbers
40,000+
users accessing
the system in the
first week alone
12. Adobe
Transforming its Business Model
The goal with Okta is we want to have
the user experience be that you log
in once, and once you’ve logged in,
that you can access other applications
without having to authenticate again.
Adobe leads the way in developing and
deploying digital marketing and media solutions,
including popular apps like Photoshop and
Premiere Pro.
Den Jones
Director of Enterprise Security
13. Challenge
Getting Thousands of Users to the Cloud
After moving its product
offerings to the cloud,
Adobe’s business model
was transformed and it
had to adjust its identity
and access needs.
That meant creating
federated connections
between its services
and millions of
customers worldwide.
It also meant designing
an internal identity
management platform
that could support
continuous integrations
with hundreds of apps.
These are time-consuming
tasks that would prevent
both Adobe’s IT and
product development
teams from focusing on
core needs of the company.
14. Solution
One Identity Platform for All Users
Okta became the
identity management
layer for thousands
of Adobe Cloud’s
enterprise customers.
Adobe engineers can
integrate Okta functionality
into their existing code,
while keeping the Adobe-
branded login experience.
Okta also secures
Adobe employee
access to cloud apps.
Adobe’s IT team
successfully migrated 300
apps to the new platform
in less than three months,
including Office 365.
15. Thousands
of companies making
use of Okta to access
Adobe Creative Cloud
for enterprise
Results by the Numbers
25,000+
Adobe employees using
Okta Single Sign-On
(SSO) to access 300+
enterprise apps
9
months to deliver
enterprise-ready
authentication that was
fully integrated with the
Adobe Creative Cloud
16. Con Edison
Securing Backend Systems
Con Edison is an energy and utilities company
that supplies electricity, gas, and steam to more
than 3.5 million customers across New York
City and Westchester County.
We have other third parties who we
want to give our data to, and they
don’t need to necessarily go through
the UI to get to the service layer. So
how are we going to protect them
from all the applications, from all the
data, to make sure they only have
their rights that they need?
Jennifer Moy
Con Edison IT Lead
17. Challenge
Managing API Access
To provide customers with
a seamless and integrated
user experience, Con
Edison was making use
of multiple vendors that
needed to touch company
APIs and access data.
While this made life easier
for users, it also meant that
managing backend access
was difficult.
Since APIs are becoming
a popular attack vector,
and the organization held
sensitive customer data,
Con Edison realized that
it needed a solution that
would improve the way
it managed access.
18. Solution
Secure API Access Management
By leveraging Okta’s
API Access Management
solution, Con Edison was
able to regain control
of backend systems.
The solution provided
built-in security for all API
endpoints, with protection
for digital channels,
source systems on the
backend, and the entire
service layer.
Okta enabled company
IT to control access at
a granular level, examining
the policies, scopes,
rules, and claims for every
application and user.
19. 1 million
active users
15 million
API requests a month
Results by the Numbers
1
identity-driven policy
engine with Okta API
Access Management
20. Nasdaq
Seeking a Consolidated Experience
Nasdaq provides trading, clearing, exchange
technology, listing, information, and public
company services across 85 marketplaces and
50 countries.
Whenever you do something
manually, you add a component of
error. From a risk perspective, it was
complex. From a user perspective,
that risk was even worse because
people had to remember multiple
passwords and credentials.
Bharat Patel
Nasdaq Vice President of Corporate Infrastructure
21. Challenge
Taking Control of Identity
Comprehensive
security and regulatory
compliance were major
priorities for Nasdaq.
The organization’s
legacy identity solution
depended on manual
processes that were
prone to error and
ill-equipped to manage
thousands of users.
Existing authentication
caused login friction and
bad password habits that
frustrated users and
introduced security risks.
22. Solution
Better Security and Usability Through SSO
Okta unified all of Nasdaq’s
apps and solutions.
The login process was
streamlined through a
company-wide rollout of
Okta SSO.
The Okta Identity Cloud
added a powerful
security layer to ensure
that credentials would
not be compromised.
Any app Nasdaq onboards
now has to have Okta as
its identity access source.
23. 5,000+
employees and
contractors use Okta to
access internal apps
Results by the Numbers
25
apps integrated into
the platform
15
minutes to integrate
an application
24. What Can Okta
Do For You?
Contact our team to learn how
our IAM solutions can help
secure your data and give users
a better login experience.
Okta Inc.
301 Brannan St
San Francisco
CA 94107
info@okta.com
1 888 722 7871