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Becoming an Effective Mentor
Olivia Liddell
Cloud Training Specialist at Cloudbakers
@oliravi
Objectives
⬩ Identify strengths that you could offer as a mentor
⬩ Begin building mentoring relationships at work
⬩ Improve your communication skills as a mentor
⬩ Overcome common fears related to mentoring
Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor
An effective mentor is someone who...
tiny.cc/effectivementor
Identify skills and strengths
that are specific.
Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor
Reflected Best Self Exercise
1. Select 3-5 respondents and ask for feedback:
“I am at my best when…”
2. Identify patterns in their responses
3. Compose your self portrait
Other Questions to Consider
⬩ When did you make a mistake and learn from it?
⬩ What is something that you struggled with at the
beginning of your career?
⬩ If you could go back to the beginning of your career,
what is something that you would do differently?
Informal vs. Formal Mentoring
Informal
⬩ Goals are unspecified
⬩ Mentors and mentees self-select
⬩ Outcomes are usually not tracked
or measured
Formal
⬩ Goals are established
⬩ Mentors and mentees are paired
based on compatibility
⬩ Outcomes are tracked and
measured
Informal mentoring:
Proactively seek out
opportunities to connect.
Informal Mentoring
⬩ Offer support when you can --- but don’t force it
⬩ Be open and approachable, especially to interns and junior
members of your team
⬩ Host an internal speed networking event
⬩ Let the relationship be driven by the mentee
Formal mentoring:
Start with the end goals
in mind.
Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor
Formal Mentoring
⬩ Start by defining the purpose and timeline
○ Technical / Career / Leadership
⬩ Determine exactly how the effectiveness of the program will be measured
○ Competency assessments, retention rates, improved job performance
rates, etc.
⬩ Set regular check-in intervals
⬩ Let the relationship be driven by the mentee
Listen before you speak.
Communication Phases
⬩ Active listening
⬩ Paraphrasing
⬩ Clarifying
⬩ Giving feedback
Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor
Active Listening
Be mindful of your body language
Be encouraging and open
Be present
Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor
Paraphrasing
Restating thoughts from a different angle
“What I hear you
saying is…”
“As I
understand
it, you’re
feeling…”
“It sounds like
you’re saying
that…”
Clarifying
“What do you mean by…”
“Can you tell me more about…”
“How do you feel about…”
Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor
Giving Feedback
Consider your mentee’s perspective
Be specific and direct
Offer suggestions and explain why
Acknowledge your mentoring
fears and then create a path
forward.
Lacking Strong Communication Skills
⬩ Offer advice and support to mentees through writing
⬩ Attend meetup events related to your personal and
professional interests
⬩ Don’t overthink it! Remind yourself that you do have
something to offer other people.
Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor
Not Enough Time
⬩ Focus more on informal mentoring opportunities
⬩ Ask questions to get clarification about the time
commitment for formal mentoring programs
⬩ Be honest and realistic about how much time and support
you are able to offer
Too Much of a Beginner Yourself
⬩ Focus more on informal mentoring opportunities
⬩ Start with soft skills mentoring
○ Communication, creative thinking, teamwork, time
management, etc.
⬩ Continue to build your skills, and then teach others what
you have learned
Recap
⬩ Identify skills and strengths that are specific.
⬩ Informal: Proactively seek out opportunities to connect.
⬩ Formal: Start with the end goals in mind.
⬩ Listen before you speak.
⬩ Acknowledge your mentoring fears and then create a path
forward.
Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor
Becoming an Effective Mentor
Olivia Liddell
Cloud Training Specialist at Cloudbakers
@oliravi

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Olivia Liddell - Nebraska.Code() 2018 - Becoming an Effective Mentor

  • 1. Becoming an Effective Mentor Olivia Liddell Cloud Training Specialist at Cloudbakers @oliravi
  • 2. Objectives ⬩ Identify strengths that you could offer as a mentor ⬩ Begin building mentoring relationships at work ⬩ Improve your communication skills as a mentor ⬩ Overcome common fears related to mentoring
  • 4. An effective mentor is someone who... tiny.cc/effectivementor
  • 5. Identify skills and strengths that are specific.
  • 7. Reflected Best Self Exercise 1. Select 3-5 respondents and ask for feedback: “I am at my best when…” 2. Identify patterns in their responses 3. Compose your self portrait
  • 8. Other Questions to Consider ⬩ When did you make a mistake and learn from it? ⬩ What is something that you struggled with at the beginning of your career? ⬩ If you could go back to the beginning of your career, what is something that you would do differently?
  • 9. Informal vs. Formal Mentoring Informal ⬩ Goals are unspecified ⬩ Mentors and mentees self-select ⬩ Outcomes are usually not tracked or measured Formal ⬩ Goals are established ⬩ Mentors and mentees are paired based on compatibility ⬩ Outcomes are tracked and measured
  • 10. Informal mentoring: Proactively seek out opportunities to connect.
  • 11. Informal Mentoring ⬩ Offer support when you can --- but don’t force it ⬩ Be open and approachable, especially to interns and junior members of your team ⬩ Host an internal speed networking event ⬩ Let the relationship be driven by the mentee
  • 12. Formal mentoring: Start with the end goals in mind.
  • 14. Formal Mentoring ⬩ Start by defining the purpose and timeline ○ Technical / Career / Leadership ⬩ Determine exactly how the effectiveness of the program will be measured ○ Competency assessments, retention rates, improved job performance rates, etc. ⬩ Set regular check-in intervals ⬩ Let the relationship be driven by the mentee
  • 16. Communication Phases ⬩ Active listening ⬩ Paraphrasing ⬩ Clarifying ⬩ Giving feedback
  • 18. Active Listening Be mindful of your body language Be encouraging and open Be present
  • 20. Paraphrasing Restating thoughts from a different angle “What I hear you saying is…” “As I understand it, you’re feeling…” “It sounds like you’re saying that…”
  • 21. Clarifying “What do you mean by…” “Can you tell me more about…” “How do you feel about…”
  • 23. Giving Feedback Consider your mentee’s perspective Be specific and direct Offer suggestions and explain why
  • 24. Acknowledge your mentoring fears and then create a path forward.
  • 25. Lacking Strong Communication Skills ⬩ Offer advice and support to mentees through writing ⬩ Attend meetup events related to your personal and professional interests ⬩ Don’t overthink it! Remind yourself that you do have something to offer other people.
  • 27. Not Enough Time ⬩ Focus more on informal mentoring opportunities ⬩ Ask questions to get clarification about the time commitment for formal mentoring programs ⬩ Be honest and realistic about how much time and support you are able to offer
  • 28. Too Much of a Beginner Yourself ⬩ Focus more on informal mentoring opportunities ⬩ Start with soft skills mentoring ○ Communication, creative thinking, teamwork, time management, etc. ⬩ Continue to build your skills, and then teach others what you have learned
  • 29. Recap ⬩ Identify skills and strengths that are specific. ⬩ Informal: Proactively seek out opportunities to connect. ⬩ Formal: Start with the end goals in mind. ⬩ Listen before you speak. ⬩ Acknowledge your mentoring fears and then create a path forward.
  • 31. Becoming an Effective Mentor Olivia Liddell Cloud Training Specialist at Cloudbakers @oliravi

Notes de l'éditeur

  1. 15 minutes
  2. 30 minutes
  3. 40 minutes
  4. Pseudo-listening