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Olivier NOURRY – Qelios.fr
                  @OlivierNourry




GET THE MOST OUT OF YOUR
   ACCESSIBILITY EXPERT

        ...
What is it about?
In the Accessibility field, Expert resources are:
• Limited
• Expensive
Yet, necessary in most cases.


...
Who can it be useful for?
Certainly:
  • Project Owners
  • Project Managers

Possibly:
  • Procurement Managers
  • Acces...
Why experts?
When one starts considering Web
Accessibility, it feels like this…




   Olivier NOURRY – Qelios.fr        C...
An overwhelming challenge…




  Olivier NOURRY – Qelios.fr   CSUN 2012 – WEB-018
  @OlivierNourry                        ...
…for which we are not well-equipped




Lots of available                 Some tools available,
documentation, but:       ...
Fortunately, some people can take the
challenge up

                                                 Me???




   Well, no...
Why optimization is necessary
Available Expert time is:
  – Rare
  – Not cheap

Too often, it’s an extra cost
            ...
OPTIMIZING EXPERT TIME
                         FOR A WEB PROJECT
Olivier NOURRY – Qelios.fr           CSUN 2012 – WEB-018...
How to do this?
Basic principle of resources management:


 Use people for what they are best at

That means:
• Know what ...
What do accessibility experts bring
with them?
                                 Knowledge
•   They know the answers to you...
In the perspective of a Web project
Whatever your project management system is,
you will go through 4 phases:
Define
What ...
Practical application
Let’s see how we can optimize a key task for
each phase:
  – Define: initial choices
  – Design: req...
Define: initial choices                                       1/2
 Experts can make you avoid costly initial mistakes, tha...
Define: initial choices                                      2/2

Don’t leave the choice of your CMS to
your Accessibility...
Design: requirements                                      1/2
Always remember: Things do not happen by chance or by
accide...
Design: requirements                                            2/2

Don’t have them write the whole
specs for you.

•   I...
Do: coding                                                         1/2
 Coding is a key activity for accessibility. It’s a...
Do: coding                                                        2/2

Don’t have them code instead of your
teams.

•   Be...
Deliver: testing                                                   1/2
 Technical testing for Accessibility is preliminary...
Deliver: testing                                                   2/2

Don’t have them test
everything, all the time.
•  ...
Let’s wrap it up
The best uses of Expert time:
  • Training
  • Guidance
  • Support


Not such a good idea:
  • Anything ...
To conclude: which qualities should
your expert demonstrate?

Being a good teammate
To integrate smoothly with your teams ...
Questions welcome!




Olivier Nourry
Business Development Manager at Qelios
@OlivierNourry
about.me/oliviernourry
   Oliv...
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Get the most out of your accessibility expert

  1. 1. Olivier NOURRY – Qelios.fr @OlivierNourry GET THE MOST OUT OF YOUR ACCESSIBILITY EXPERT CSUN 2012 - WEB-018 1
  2. 2. What is it about? In the Accessibility field, Expert resources are: • Limited • Expensive Yet, necessary in most cases. Let’s explore ways to use this peculiar resource in a smart way. Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 2
  3. 3. Who can it be useful for? Certainly: • Project Owners • Project Managers Possibly: • Procurement Managers • Accessibility Consultants Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 3
  4. 4. Why experts? When one starts considering Web Accessibility, it feels like this… Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 4
  5. 5. An overwhelming challenge… Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 5
  6. 6. …for which we are not well-equipped Lots of available Some tools available, documentation, but: but: • Rather impenetrable for the • They seem undersized for the newcomer task • Not every answer is in the • They do not solve problems – books they are just tools Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 6
  7. 7. Fortunately, some people can take the challenge up Me??? Well, not exactly him, but people who know this stuff: Accessibility Experts Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 7
  8. 8. Why optimization is necessary Available Expert time is: – Rare – Not cheap Too often, it’s an extra cost that was not budgeted So we need to be smart when spending it… Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 8
  9. 9. OPTIMIZING EXPERT TIME FOR A WEB PROJECT Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 9
  10. 10. How to do this? Basic principle of resources management: Use people for what they are best at That means: • Know what Accessibility Experts are valuable for • Know when someone else is better fitted for the task Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 10
  11. 11. What do accessibility experts bring with them? Knowledge • They know the answers to your questions (or where to find them) • They understand the users’ needs Experience • They have gone through that several times already Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 11
  12. 12. In the perspective of a Web project Whatever your project management system is, you will go through 4 phases: Define What you want to do. Design How you are going to do it. Do When you, errrr… Do. Deliver When actual people can start using what you have done. Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 12
  13. 13. Practical application Let’s see how we can optimize a key task for each phase: – Define: initial choices – Design: requirements – Do: coding – Deliver: testing Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 13
  14. 14. Define: initial choices 1/2 Experts can make you avoid costly initial mistakes, thanks to their experience. What you can ask to your Accessibility Expert • To help you set realistic goals • To assess the frameworks and systems you have chosen • To help you with your requests for proposals Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 14
  15. 15. Define: initial choices 2/2 Don’t leave the choice of your CMS to your Accessibility Expert only. • There is much more than accessibility only to consider. Many other factors are critical. • Accessibility must be a core requirement, but can not be the only one. Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 15
  16. 16. Design: requirements 1/2 Always remember: Things do not happen by chance or by accident. Accessibility must be set as a requirement. What you can ask to your Accessibility Expert • To review your requirements or test plans • To alter your Definition Of Done (DoD) to include relevant accessibility items Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 16
  17. 17. Design: requirements 2/2 Don’t have them write the whole specs for you. • It’s a very time consuming process • It’s not a guarantee that all your functional expectations will be met Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 17
  18. 18. Do: coding 1/2 Coding is a key activity for accessibility. It’s a prerequisite for the accessibility of the whole. What you can ask to your Accessibility Expert • To train your teams • To provide on-going support • To produce technical notes, guidelines, code snippets, etc. Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 18
  19. 19. Do: coding 2/2 Don’t have them code instead of your teams. • Being a good coder requires a specific skill set. • Most accessibility experts are decent coders, but the best coders for your project are already in your teams. Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 19
  20. 20. Deliver: testing 1/2 Technical testing for Accessibility is preliminary to users testing. It requires specific tests, but no specific technique. What you can ask to your Accessibility Expert • To train your teams • To prioritize testing based on users needs • To advise you on testing tools Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 20
  21. 21. Deliver: testing 2/2 Don’t have them test everything, all the time. • Acquiring the testing techniques is affordable; not expert time. • Save your expert time for difficult subjects: rich interfaces, media content, user experience. • Reminder: Technical testing is meant to avoid main pitfalls. There is no substitute for actual users tests. Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 21
  22. 22. Let’s wrap it up The best uses of Expert time: • Training • Guidance • Support Not such a good idea: • Anything outside their expertise area • Production (of requirements, code, tests) Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 22
  23. 23. To conclude: which qualities should your expert demonstrate? Being a good teammate To integrate smoothly with your teams and processes. Being a good teacher They will train and support your teams, extensively. They’d better be good at it. Being pragmatic To know when they are needed, and when they should step out and let others do the job. Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 23
  24. 24. Questions welcome! Olivier Nourry Business Development Manager at Qelios @OlivierNourry about.me/oliviernourry Olivier NOURRY – Qelios.fr CSUN 2012 – WEB-018 @OlivierNourry 24
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