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Social Media Beginner's Checklist
       Questions you need to answer as you commence on Social Media journey



Back Ground Check

     Is social media of interest to us? Why?
     What is our current social media usage?
     Are our customers interacting with our current existence? How?
     Do we think social media would make an impact for us? What impact do we
      want to make on social media?
     Where does our industry stand in social media?
     How do we stand against our competitors in social media?
     Are we frequently conversed online? Are conversations about our brand
      positive, negative, or neutral?
     Are we ready to loosen up control on our brand a little?
     Are we open to have outside participation, like guest bloggers, opinion
      leaders, etc?
     Who in the company is passionate about engaging with our customers?
     How does communication flow in our organisation, internally? Is it well
      connected?

Analysis

   Do we have an apt measuring and monitoring tool that suits our needs?
   What do we expect to achieved?
   What would be our short term and long term goals? How would be measure
    them?
   Will we work on campaign basis only? If so, what would be the frequency?
   How would our dialogue with consumers be? How will we encourage user
    participation?
   What our possible biggest hurdles in taking to social media? How would we
    prepare to handle it?
   How will we change our approach to our ongoing practices?
   How do we integrate user engagement on social media with our
    marketing/communications strategy?
   Are ready to spend on social media- human resource, paid facilities, etc? How
    much?
   If we do spend, then which current resources would we use less?
   How would be define our success and failure?




               www.omllion.com
               +91-22-67942500-01
               marketing@omllion.com
Social Media Beginner's Checklist
      Questions you need to answer as you commence on Social Media journey



Setting Goals and Objectives

    What would be our content schedule (e.g. daily, weekly, biweekly)?
    Which mediums of content manifestation would we use (e.g. blog, e books,
     videos, articles, etc)?
    What are our keywords and URLs that could optimise our monitoring?
    How would be measure our success or failure? (qualitative and quantitative)
    Who will be our target audience and how would we connect with them?
    What do we expect from our audience? How are we giving back?
    How will be not talk about only our product/service?
    How and how often will we analyse our progression?
    Which tools are ideal for our monitoring and measuring needs?
    What details would we gather or concentrate on before, during and after our
     efforts?

Resource Check

    How much money are we ready to invest?
    How much time are we prepared to invest (daily, weekly, monthly)?
    Will be investing on technology, development and tools? Or spend on the
     existing ones?
    Are we willing to spend on human resource? How much?
    Who would be the important community engagers and trackers? How will their
     role be defined?
    Do we need technological involvement?
    By when are we expecting to see the results? Are we prepared to wait for
     slow result on direct return on money?
    Will make a special allotment of flexible budget for this activity?
    Once we are successful, are we ready to escalate our investments for
     reaching higher goals?
    Will we be flexible enough to shift and alter roles/responsibilities with a view of
     accommodating with user needs?




                 www.omllion.com
                 +91-22-67942500-01
                 marketing@omllion.com

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Social Media Beginner's Checklist

  • 1. Social Media Beginner's Checklist Questions you need to answer as you commence on Social Media journey Back Ground Check  Is social media of interest to us? Why?  What is our current social media usage?  Are our customers interacting with our current existence? How?  Do we think social media would make an impact for us? What impact do we want to make on social media?  Where does our industry stand in social media?  How do we stand against our competitors in social media?  Are we frequently conversed online? Are conversations about our brand positive, negative, or neutral?  Are we ready to loosen up control on our brand a little?  Are we open to have outside participation, like guest bloggers, opinion leaders, etc?  Who in the company is passionate about engaging with our customers?  How does communication flow in our organisation, internally? Is it well connected? Analysis  Do we have an apt measuring and monitoring tool that suits our needs?  What do we expect to achieved?  What would be our short term and long term goals? How would be measure them?  Will we work on campaign basis only? If so, what would be the frequency?  How would our dialogue with consumers be? How will we encourage user participation?  What our possible biggest hurdles in taking to social media? How would we prepare to handle it?  How will we change our approach to our ongoing practices?  How do we integrate user engagement on social media with our marketing/communications strategy?  Are ready to spend on social media- human resource, paid facilities, etc? How much?  If we do spend, then which current resources would we use less?  How would be define our success and failure? www.omllion.com +91-22-67942500-01 marketing@omllion.com
  • 2. Social Media Beginner's Checklist Questions you need to answer as you commence on Social Media journey Setting Goals and Objectives  What would be our content schedule (e.g. daily, weekly, biweekly)?  Which mediums of content manifestation would we use (e.g. blog, e books, videos, articles, etc)?  What are our keywords and URLs that could optimise our monitoring?  How would be measure our success or failure? (qualitative and quantitative)  Who will be our target audience and how would we connect with them?  What do we expect from our audience? How are we giving back?  How will be not talk about only our product/service?  How and how often will we analyse our progression?  Which tools are ideal for our monitoring and measuring needs?  What details would we gather or concentrate on before, during and after our efforts? Resource Check  How much money are we ready to invest?  How much time are we prepared to invest (daily, weekly, monthly)?  Will be investing on technology, development and tools? Or spend on the existing ones?  Are we willing to spend on human resource? How much?  Who would be the important community engagers and trackers? How will their role be defined?  Do we need technological involvement?  By when are we expecting to see the results? Are we prepared to wait for slow result on direct return on money?  Will make a special allotment of flexible budget for this activity?  Once we are successful, are we ready to escalate our investments for reaching higher goals?  Will we be flexible enough to shift and alter roles/responsibilities with a view of accommodating with user needs? www.omllion.com +91-22-67942500-01 marketing@omllion.com