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#1NLab15: Being the Dave Matthews Band, Not Dave Matthews

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#1NLab15: Being the Dave Matthews Band, Not Dave Matthews

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Managing a diverse group of people – all with diverse personalities – on a project can be tricky. One North Senior Account Managers Alex Castillo and Matt Thomas give their four tips for project management success in this presentation.

From the 2015 Experience Lab: Digital Working in Concert. To watch the video of this presentation, visit: https://youtu.be/zn7FyQiI80Y

Managing a diverse group of people – all with diverse personalities – on a project can be tricky. One North Senior Account Managers Alex Castillo and Matt Thomas give their four tips for project management success in this presentation.

From the 2015 Experience Lab: Digital Working in Concert. To watch the video of this presentation, visit: https://youtu.be/zn7FyQiI80Y

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#1NLab15: Being the Dave Matthews Band, Not Dave Matthews

  1. 1. Alex Castillo & Matt Thomas @alexmcastillo @mrthomas35
  2. 2. Being the Dave Matthews Band, Not Dave Matthews
  3. 3. The People Side of Project Management
  4. 4. The People Side of Project Management
  5. 5. #1 - Establish a Project Vision
  6. 6. Why you are doing what you are doing.
  7. 7. Characteristics of a Project Vision Why Aspirational Shared Concise Clear
  8. 8. An Example . . .
  9. 9. Apple “A computer for the rest of us.”
  10. 10. Apple “A computer for the rest of us.”
  11. 11. Does Your Project Vision Accomplish This? § Focus efforts in a common direction § Give purpose to the work § Is the metric of success
  12. 12. #2 - Allow for Creativity
  13. 13. “Talented people will be attracted by the ability to see and influence the whole process, to learn from other knowledgeable people, and by the opportunity to create and grow.” -John Clarkeson, Jazz vs. Symphony, 1990
  14. 14. “The solution is for project managers to devote less effort to predicting and directing innovation, and more effort to managing the inevitable uncertainties.” -Markus Lorenz, “How Good Management Stifles Breakthrough Innovation”, 2013
  15. 15. Next Steps for Creativity § Look for and create opportunities § Be comfortable with some risk § Focus on managing uncertainties
  16. 16. #3 – Play to Your Strengths
  17. 17. How Do We Identify Our Strengths?
  18. 18. STRENGTHSFINDER 2.0
  19. 19. Positivity “A person who embodies this strength has an enthusiasm that is contagious. They are upbeat and can get others excited about what they are going to do.” -Strengthsfinders 2.0
  20. 20. Ideas for Action - Positivity Yourself § Don’t pretend that difficulties don’t concern you. § Recognize challenges; communicate optimism. Others § Doesn’t hold true 100% § Remind and encourage
  21. 21. Benefits § Engagement at work § Acceptance of yourself and others § Actionable advice § Provides insight for utilizing each member
  22. 22. #4 – Thoughtful Communication
  23. 23. “As group members interact, question, disagree with, and support decisions, communication increases. Increased communication promotes overall group success.” Limas, J.R. 2003. “Small Group Dynamics in a Nutshell.” Manage Online
  24. 24. What Went Wrong? § Timeline drivers weren’t communicated. § Individuals making decisions
  25. 25. How Could This Have Been Prevented?
  26. 26. Project Pre-Mortem
  27. 27. Project Pre-Mortem § Prospective hindsight § Opposite of post-mortem § Happens at beginning § Imagine failure § Why did it fail?
  28. 28. Benefits § Everyone gets to be heard. § Everyone is of equal importance. § Increases likelihood of spotting risk § Promotes collective understanding
  29. 29. Conclusion
  30. 30. Thank You!

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