This presentation discusses brand journalism and how companies can tell their brand story. It defines brand journalism as storytelling that communicates a brand's attributes, voice, and story to build brand equity. The presentation provides examples of different types of brand stories companies can tell, such as stories focused on employees, customers, products/advertising, or causes. It also discusses developing the right narrative style and knowing the target audience. The presentation recommends using new media tools like social media, video, and photography to tell the brand story and provides tips for content marketing and better writing.
19. “When you tell a story
about an apparently trivial
incident, it exposes the
entire fabric of your
character.”
Stephen Denning,
The Leader’s Guide to Storytelling
22. Developing Your Story
Sparking Action
Communicating Who You Are
Transmitting Values
Communicating the Brand
Fostering Collaboration
Taming the Grapevine
Sharing Knowledge
Leading People into the Future
23. Brand Stories
๏ Brand Stories provide a way for organizations
to tell their customers and employees who
they are, create brand experiences, and
encourage others to take action.
๏ Companies use a variety of ways to
communicate their brand story to their
customers.
๏ Brand stories create a shortcut for the
customer to become connected with the
brand.
24. Brand Story Examples
๏ Employee Focus
๏ Customer Focus
๏ Product/Advertising Focus
๏ Cause-related Focus
๏ Interactive Media
25. Brand Stories
Employee Focus
CEO Interview • How did we get here?
Example: Sir Richard Branson
Employee to the Rescue • Real-life story of how employee
saved the day
Example: FEDEX
Mirroring the Brand • How employees reflect the brand itself
Example: PIXAR, IKEA
Hard Work Pays Off • Gives a glimpse of the employee at work
Example: Fueled by Ramen
26.
27. Brand Stories
Customer Focus
• Demonstrates customer success
Success Stories stories
Example: Apple Shake
Point of View • Shows the customer’s viewpoint
Example: Wii
• Takes the reader to a new experience
Experiences Examples: Sheraton, Jones Soda
Testimonials • Uses traditional customer testimonials
28.
29. Brand Stories
Product/Ad Focus
Ad Stories • Tells its unique brand story
Examples: American Express, GEICO
Once Upon a Time • Uses a fable or story to define the brand
Example: Ariel Investments
Memorable Ads • Creates memorable ads to tell a story
Example: Mac vs. PC and I’m a PC
30.
31.
32. Brand Stories
Cause-related
Community • Tells the story of community
Examples: Paul Mitchell, Kenneth Cole, Target
Going Green • Uses “green” to paint the picture
Examples: Clorox, Toyota
Giving Back • Shows its values based on a closely
related charity
Examples: Silk Soy Milk, Vitamin Water
33.
34.
35. A Brand Story...
• Needs to build the brand
• Brings to life what is unique about the
brand
• Creates a stronger connection with the
customer and the brand
• Identifies the brand promise
• Builds a consistent message with the brand
identity
• Reflects a strong archetype
40. Creating Your Buyer Persona
Know Your Audience
• Do your research
• Define a specific “person”
• Demographics
• Psychographics
• Lifestyle
• Create a narrative
• Everyone on same page
47. The New Media
Tools to tell your story...
• Facebook
• Twitter
• YouTube
• Instagram
• Pinterest
• G+ Hangouts
48. Content Marketing
4 Tactics You Can Do Right Now...
• Know Your Audience
• Develop your Editorial Calendar
• Assign a Chief Content Officer
• Create Quality Content
• Become Purpose Driven
49. Become a Better Writer!
• Talk to One Person
• Write Great Headlines
• Start Strong
• Inject Personality
• Embrace Brevity
• Don’t Ask for Permission