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TOURISM AND LEISURE SCIENCE
AND TECHNOLOGY PARK


                                                                                                ISSUE No. 1/3 2011




2
CONTENTS                           Enotur: a new tool for



4
          Competing wine           information on wine tourism
          tourism detinations:
          La Rioja
                                   This newsletter is published under the aegis of the Wine Tourism
                                   Competitiveness Reinforcement Plan for the province of Tarragona (CENOTUR -




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                                   Pla de Reforçament de la Competitivitat de l’Enoturisme a les comarques de
          Leading wine tourism     Tarragona) and co-financed by ERDF Priority 1. It aims to become a leading tool
          services                 for communication in the field of wine tourism, providing strategic information
                                   to local businesses and institutions to aid in the decision-making process and
                                   to promote wine tourism assets. The publication will be offered in Catalan,
                                   Spanish and English to further this objective.




8
          Wine tourism in the      The newsletter will be published every four months and will provide information
          counties of Tarragona    on the main wine tourism destinations worldwide as well as examples of good
                                   practices in the industry with detailed information on the wine tourist
                                   destinations in the 6 DOs in the province of Tarragona. It will describe market




10
                                   characteristics and trends based on analysis of a wide array of statistical
                                   sources. Furthermore, the newsletter will summarize any tourism management
         The profile of the wine
                                   and policy issues which may affect the sector and recommend any reports or
         tourist
                                   studies which may be considered relevant.

                                   Several sources will be used to create the report: local, regional, national and
                                   international wine tourism organizations, including corporate, institutional, and
          European wine            mixed sources; expert wine tourism blogs; workshops and conferences; travel
          tourism strategy         agencies; specialized media; observatories; market research companies, and
                                   more.

                                   HIGHLIGHTS
                                   Characteristics of a leading international    Studies providing information
   PUBLISHED BY:
                                   wine tourism destination: the                 on the new profile of the wine tourist
                                   Autonomous Community of La Rioja (p. 2)       (p. 8)

                                   Diversity of demand profiles and the          Europe’s wine tourism strategy (p.
                                   tourist experience, two key elements for      10)
                                   adapting the supply (p. 4)
                                                                                 Primary conclusions of the Vilafranca
                                   Distinctive features of wine tourism in the   del Penedès Wine Tourism
                                   province of Tarragona (p. 6)                  Conference (p. 12)
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
                                                                                                                                                         2
COMPETING WINE
TOURISM
DESTINATIONS                                                La Rioja

TABLE 1: Comparison of the three                            La Rioja is considered to be the foremost wine tourism destination in
zones which comprise the Rioja                              Spain and a world leader in the field1. It encompasses the territories
Qualified Designation of Origin (DOCa).
                                                            of the Autonomous Community of La Rioja, but also parts of Álava
                 No.
                 municipalities
                                     No.
                                     hectares
                                                No.
                                                wineries
                                                            and Navarre. This issue presents what the Autonomous Community
    La
                           118         42,247
                                                    305     of La Rioja offers wine tourists and its wine tourism policy
   Rioja
  Part of
                            18         13,143       280     The area of the Rioja Qualified                              con nombre de vino (the land with the
  Álava
                                                            Designation of Origin (DOCa Rioja)                           name of wine) are two of the
  Part of
  Navarre
                             8          6,570        15     does not precisely match the borders                         promotions that have helped position
   Total                   144         61,960       600
                                                            of the Autonomous Community of La                            La Rioja. Other actions taken in the
                                                            Rioja. The DOCa also includes some                           2005-2010 period include plans to
                                                            municipalities in the Basque province                        stimulate wine tourism clusters such
Source: Regulatory Board of DOCa Rioja.                     of Álava, and part of Navarre. In fact,                      as the ones in Haro and Logroño,
                                                            although there are relatively few                            demand satisfaction studies, the
                                                            hectares of Rioja in Álava, it has                           Vinobus, the San Asensio Centro
                                                            nearly as many wineries as the entire                        Sensorial del Vino (Sensory Wine
                                                            Autonomous Community of La Rioja,                            Centre), and open house days at
                                                            and has a high degree of                                     wineries. Future policy will follow
 CHART 1: Distribution of hotel beds                        fragmentation (TABLE 1). The DOCa                            these same tenets. This course was
 by category in the Autonomous of                           Rioja Regulatory Board has defined                           chosen by the present government’s
 La Rioja, 2010.
                                                            three distinct areas based on climate,                       electoral programme, which set out to
          boarding                   5*
                                                            soil composition and location: La Rioja                      strengthen and maintain the La Rioja
                                                            Alta, La Rioja Baja and La Rioja
           houses
           10.5%                   hotels                                                                                wine tourism brand, especially in
                                   0.0%
     1 and
       2*                    4*
                                                            Alavesa. These factors have defined                          foreign markets, and proposed the
    hostels
    16.2%
                           hotels                           the morphology of the vineyards’                             design of oenogastronomic, cultural
                           24.8%
                                                            cultivation. The designation may be                          and nature-based microproducts.
   1*                       3*                              the oldest in Spain. It was officially                       Other projects slated for the long term
 hotels                   hotels
                          36.9%
                                                            recognized in 1925 and received the                          include the development of the Barco
 5.1%
              2*                                            DOCa title in 1991.                                          del Vino (wine boat) in Haro and the La
            hotels
            6.4%
                                                                                                                         Rioja wine landscape’s candidacy as a
                                                            Policy and governance                                        UNESCO World Heritage Site in the
 Source: Compiled by author based on data
                                                                                                                         Cultural Landscape category. Another
 from the La Rioja Statistics Institute.                    The Autonomous Community of La                               example of La Rioja’s institutional
                                                            Rioja’s tourism policy (below) has over                      commitment to wine tourism is El
                                                            the years aimed to strengthen and                            Rioja y los 5 Sentidos (Rioja wine and
                                                            consolidate wine tourism as a leading                        the 5 senses), a cultural programme
  Further information:                                      tourism product. Proof of this can be                        developed by the regional government
                                                            seen in the creation and                                     which since 1996 has promoted wine
       Official website of the La Rioja
                                                            implementation of the Strategic Plan                         culture in different areas (wine
                   Turismo
                                                            for the Development of Wine Tourism                          landscape, literature, theatre, cuisi-
      Regulatory Board of DOCa Rioja                                                                                    ne), through activities such as con-
                                                            in La Rioja (Plan Estratégico para el
      El Rioja y los 5 Sentidos project                    desarrollo del Turismo del Vino en La                        certs, lectures, plays and dance. This
            El Barco del Vino project                      Rioja). The regional government and                          initiative was awarded Great Wine
                     Vinobus service                       Rioja Turismo, a public company                              Capital’s Best of Wine award in 2006.
          Museo de la Cultura del Vino                     founded in 2000, have implemented
               Dinastía Vivanco                             several measures to develop the                              Tourism product
          Tourism enterprises active in
                                                            sector, improve infrastructure, and
            wine tourism: Riojatrek and                     create and promote wine tourism                              Accommodation offered in the
                     Enoviajes                              products. In terms of audiovisual                            community is mainly concentrated in
                      Wine therapy
                                                            materials, the television series Gran                        camping sites (45.7%) and hotels,
                                                            Reserva and the campaign La tierra                           hostels and boarding houses (46.5%).
                                                            Sources consulted:
                                                            ¹ Cámara de Valencia (2010). El Enoturismo (Wine tourism).
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
                                                                                                                                                                                               3
COMPETING WINE
TOURISM
DESTINATIONS


                                                             Accommodation in rural areas is                                             vines, and flying over the vineyards in
                                                             relatively insignificant (7.8%).                                            a hot air balloon.
                                                             The majority of accommodation is in 3                                       In recent years the number of tourism
TABLE 2: Comparison of wine tourism
in the Autonomous Community of La
                                                             and 4 star hotels. (CHART 1).                                               companies has increased, from 9 in
Rioja and the Province of Tarragona.                                                                                                     2006 to 23 in 20103. Although there
                                                             One of La Rioja’s differentiating                                           are no specific details, it would be
                      Autonomous
                      Community of
                                           Province of       features is its specialisation in wine                                      logical to postulate a link with the
                                           Tarragona*
                        La Rioja                             tourism products. La Rioja Turismo                                          growth of wine tourism. La Rioja is
                                         5 DOs and
                                                             places special emphasis on                                                  also home to a number of museums
  No. DOs                           1    part of DO          accommodation (hotels and rural                                             which complement wine tourism,
                                         Penedès
                                                             accommodation) that have a                                                  including the Dinastía Vivanco Wine
  No. hectares                 42,247            25,277      differentiated product, whether for its                                     Culture Museum, the Sensory Wine
  No. wineries                    305                 296
                                                             location in a wine-growing area, the                                        Centre and the collection of popular
  No. visitable
                                                             architecture, or services. This unique                                      La Rioja ceramics of Las Bodegas
  wineries of                    26.1                 28.0   group of accommodation makes up                                             Darien.
  total (%)
                                                             8.6% of the total.
  No. hotel beds                4,664            60,255
                                                             La Rioja’s key assets, its wineries, are                                    Local demand
  No. rural
  tourism beds
                                1,067               2,334    classified into three different types2:
  No.
                                                             the large estates with traditional late                                     The different sources consulted2,4 are
                             322,415            808,420
  inhabitants                                                nineteenth-century architecture                                             in agreement that demand in La Rioja
  No. km2                       5,045               6,303    which are taking measures to adapt to                                       is primarily domestic and local, mostly
                                                             wine tourism; the small family                                              from Madrid, Catalonia, and the
Source: Compiled by author based on official data from       vineyards some of which are                                                 Basque Country, and primarily for
the Rioja DOCa Regulatory Board, the DO Penedès
Regulatory Board, the Catalan Institute of Vines and         committed to wine tourism; and newer                                        weekend and extended weekend stays
Wine (INCAVI – Institut Català de la Vinya i el Vi), the
Catalan Tourism Observatory (Observatori de Turisme de       wineries which have a clear                                                 (1.75 days is the average) (TABLE 3).
Catalunya), and others.                                      commitment to wine tourism. These                                           However, in recent years (2006-2010),
*Note: data for the Province of Tarragona is for the DO
Tarragona, DO Conca de Barberà, DOQ (DOCa in Spanish)        last are characterized by innovative                                        the number of foreign visitors has
Priorat, DO Terra Alta, DO Montsant and part of DO
Penedès. Data on accommodation, number of                    designs, sometimes by leading                                               increased by 13.8%. To complement
inhabitants, and square kilometres is for the entire         architects. An example of the                                               this more specific data, it should be
province.
                                                             commitment of these wineries to the                                         noted that the wine tourism profile in
                                                             new business strategy2 is the                                               La Rioja is in line with the profile for all
                                                             investment being made to offer new                                          of Spain, i.e. adults who travel in
                                                             services and facilities such as wine                                        groups with family or friends, who are
                                                             sampling menus in the wineries’                                             often used as a source of information.
TABLE 3: Distribution of number of                           restaurants.                                                                Their level of satisfaction is high and
tourists in hotels in the Autonomous                         La Rioja is also home to other                                              they generally do complementary
Community of La Rioja by
                                                             architectural resources related to the                                      activities during their stay.
autonomous community of origin,
2010 (%).                                                    world of wine, like its calados
                                                             (underground wine cellars),                                                 Although some of its production is in
  Community of Madrid                        19.4
                                                             guardaviñas (rural buildings similar to                                     other communities, La Rioja has
  Catalonia                                  18.3
                                                             other dry-stone constructions in                                            implemented a tourism policy which,
  Basque Country                             14.6            Spain) and lagares (wine presses).                                          using its long tradition of wine
  Community of Valencia                       7.3            In addition to offering specific                                            production, specifically targets wine
  Aragon                                      6.2            accommodation, businesses                                                   tourism. Its government type (an
 Castile and León                             5.7            specialising in other complementary                                         autonomous region) and the fact that
                                                             activities (wine therapy, etc.) have                                        it has a single DO have been
Source: Compiled by author based on Survey of                begun to appear. Some of the                                                favourable factors in the development
Hotel Occupancy of the Spanish National Statistics
Institute (INE).                                             activities on offer include being a                                         of wine tourism in this leading tourist
                                                             farmer for a day, sport among the                                           destination (TABLE 2).


                                                             Sources consulted:
                                                             2
                                                                 Sistema Riojano de Innovación and Turespaña. La Rioja Alta Innovative Business Group Strategic Plan (Plan Estratégico Agrupación
                                                             Empresas Innovadoras La Rioja Alta).
                                                             3
                                                                 La Rioja Institute of Statistics.
                                                             4
                                                                 2010 Spanish National Statistics Institute Survey of Hotel Occupancy.
4
                                                                                                                                                          4
                        ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR


 MERCATS
GOOD
PRACTICES               Leading wine tourism
                        services

                        Competition in supply and pressure in demand is forcing the
                        industry to innovate in wine tourism services and facilities


 “The sector not only   At a time when there is clearly more                                  must be offered on weekends, both
                        supply than demand in the tourist                                     morning and afternoon. Personalised
 needs to adjust to     market, the sector not only needs to                                  service is generally an attraction for
                        adjust to the market, but also to                                     visitors who are usually in the medium
 the market, but also   define the specific segment it wants                                  / medium-high purchasing power
 to define the          to target.” The choice of this segment                                range. In addition to regular group
                        will depend on its growth potential,                                  tours, Viña Real (La Rioja Alavesa)
 specific segment it    prior knowledge, and the investment                                   offers Premium Tours (at a cost of €
 wants to target”       the company wants to make as well as                                  25) as well as picnics in the winery’s
                        other factors.                                                        vineyards, and VIP Tours of the Torres
                        Below are some examples of how                                        Winery for people with some
                        businesses have been able to deal                                     knowledge of the wine world (at € 235
                        with changes in the level of demand.                                  for groups of from 1 to 5 people).
                                                                                              These are a few examples of this kind
                        More demanding visitors                                               of specialization.

                        Tourists are aware of the wide variety                                The degree of knowledge that
                        of options available on the market                                    prospective visitors have is another
                        through multiple marketing channels                                   element that should be considered
                        (travel agents, online activities search                              when developing tourist services
                        engines, experience packs, etc.). The                                 (tours, tasting courses, etc.).
                        result of this exigency in the wine                                   The sector needs to ensure that the
                        tourism sector has been more                                          quality of service is sufficiently high in
                        languages offered for guided tours,                                   all aspects, everything from tourist
                        longer opening hours, personalised                                    provision as such to the services and
                        visits, and a higher quality of service.                              facilities provided by the destination
                        In terms of languages, although the                                   (signage, public transport, etc.). This
 “Premium Tour of       majority of wine tourism in Catalonia                                 was one of the conclusions of a
 Viña Real and VIP      and Spain is principally domestic,                                    conference held in Vilafranca del
                        leading tourist destinations focus                                    Penedès2.
 Tour of the Torres     more on the international market1. It
                        is worth noting that audio-guided                                     The fact that there is no “Q” (for
 winery: examples of
                        tours of the Torres Winery are offered                                quality) certification specifically for
 specialisation”        in seven languages, tours at the                                      wine tourism facilities is important,
                        Marques de Riscal Winery (La Rioja                                    since this does exist for restaurants
                        Alavesa) in three foreign languages                                   and rural tourism establishments. This
                        and at Buil&Giné in Priorat in Russian,                               situation is due to the relative
                        demonstrating the potential of this                                   newness of the sector. However,
                        emerging market. Wineries’ schedules                                  making a standardised certificate
                        also have to adapt the behaviour of                                   available would provide a competitive
                        visitors.                                                             advantage for the sector.

                        It goes without saying that service

                        Sources consulted:
                        1
                         Great Wine Capitals, key figures in world wine tourism, 2011.
                        2
                         INNOVI and the Vilafranca del Penedès Town Council. Conference entitled “Success of Californian wine tourism due to the cooperation of
                        companies and institutions” (L’èxit de l’enoturisme a Califòrnia a través de la cooperació dels agents), Vilafranca del Penedès, 14
                        November 2011.
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
                                                                                                                                                                                      5
GOOD
PRACTICES




                                                         Discovering new experiences                                          Alta and one in Baix Penedès have
                                                                                                                              facilities adapted to meet this
“Other segments,                                         This is an activity that is not generally                            demand.
such as meeting and                                      well known by the general public and
                                                         one of the tourist products most                                     100% online
incentive tourism,                                       associated with the senses and
                                                         sensations. Marques de Riscal has                                    The Internet has become the most
and the organization                                     made good use of this concept by                                     important communications media for
of weddings have                                         creating a complex wine tourism                                      both supply and demand. Mobile
                                                         model with the help of a great                                       devices provide instantaneous
been identified and                                      architect. Around the winery they have                               communication when the current and
                                                         created a resort with an innovative                                  potential clients find a destination. It
developed at several                                     design which is an experience for the                                is vital that wineries have a presence
wineries”                                                senses. It includes a hotel of the                                   in social networks so that customers
                                                         Starwood hotel chain, three                                          can have more information (videos of
                                                         restaurants (one of which recently                                   facilities on YouTube, reviews on
                                                         received a Michelin Star), a spa with                                TripAdvisor, Facebook, and Twitter
                                                         treatments based on grapes and wine,                                 pages which offer special deals to
                                                         a wine cellar, and a library. However,                               followers, are a few examples that are
                                                         other strategies for smaller budgets,                                already used in the industry). The
TABLE 1:Evolution of the number of                       such as the creation of innovative                                   need for this can be seen in a search
visitors to the Marqués de Riscal                        activities based on the concept of                                   for wineries with Wi-Fi (5 wineries in
winery (2005-2011).                                      developing sensory aspects, may be                                   La Rioja do) as well as the
                                                         used in the operation of any winery.                                 personalised services established, for
                                                70,000
                 60,000                                                                                                       example, between Marqués de Riscal
                          59,500
                                                         A wide range of profiles                                             and its Preferred Customers through
                                            56,000
                                   54,000

                                                                                                                              the special promotions offered by the
            30,000
                                                         Although group visits with family and                                Starwood Preferred Guest Rewards
    9,300                                                friends is the segment with the most                                 Program. Tours are complemented
                                                         demand, other specific segments                                      with other activities such as
    2005 2006 2007 2008 2009 2010 2011                   should also be given consideration. In                               discovering cultural, culinary, and
Source: general data provided by the Marqués de
                                                         the medium term the market share of                                  natural assets of the destination. The
Riscal Public Relations Department.                      seniors and multi-generational                                       sector is well aware of this facet of the
Note: the new wine tourism complex was inaugurated
in October 2006.                                         families segments is expected to                                     market and most winery websites
                                                         increase3. Other segments, such as                                   already offer tourist information about
                                                         meeting and incentive tourism and the                                their region.
                                                         organization of weddings, have
                                                         already been identified and developed                                Investing is not everything
                                                         at several wineries.
Further information:                                                                                                          Although in recent years a number of
                                                         Demand for the limited mobility                                      Spanish wineries have made
   Marqués de Riscal winery, Rioja                      segment is another element to                                        significant investments in
    Alavesa
                                                         consider. On the official Turismo de la                              infrastructure (Marques de Riscal,
            Castello Banfi, Toscana                     Rioja website, potential customers                                   Ysios, Darien), a winery’s success in
              Ysios, Rioja Alavesa                      can search for wineries that have                                    wine tourism does not necessarily rest
            Viña Real, Rioja Alavesa                    facilities to meet the needs of                                      solely on improving its facilities.
       Torres wineries, Alt Penedès                     disabled visitors. Also, Turisme de                                  Perfecting services, personalised
                                                         Catalunya’s Turisme per a tothom                                     treatment, image, and the
    Turisme per a tothom, Turisme de
                Catalunya
                                                         (tourism for everyone) programme has                                 development of new activities are
                                                         certified that two wineries in Terra                                 other avenues.
                La Rioja Turismo


                                                         Sources consulted:
                                                         3
                                                          World Tourism Organization (WTO), the European Travel Commission, European Cities Marketing, and the University of Vienna
                                                         International Seminar on Demographic Change and Tourism, 2010.
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
                                                                                                                                               6
OUR TOURIST
                                                               Wine tourism in the region
DESTINATIONS
                                                               of Tarragona

                                                               Ten counties are home to 5 DOs and part of the DO Penedès. This
                                                               article presents an overview of the wine tourism industry in this
                                                               area
TABLE 1: Comparison of variables in 6                          The Province of Tarragona, which
DOs.
                                                                                                         their potential for tourism, these
                                                               includes the tourist brands Costa         “cathedrals” form a distinguishing
                                             Total
                          No. of
                                             capacity          Daurada and Terres de l’Ebre, is          feature, as does the unique
                No.                          (hotels and
                ha.
                          visitables
                                             rural
                                                               characterized by a remarkable level of    architecture of the newer wineries.
                          wineries
                                             accommod          specialisation in the wine industry.
                                             ation)**
 DO                                                            Eight of the ten counties that make up    Differentiating the territory can be
                1,888         25
 Priorat
                                                               the province are part of different wine   achieved not only through the
 DO
 Montsan        1,840         14                               designations of origin. Landscapes        grandeur of its buildings, but also
 t
 DO
                                                               covered with vineyards are ubiquitous.    through the diversity and quality of its
 Conca de       4,200         16
                                               21,066          This has led to initiatives such as the   wines and the land where they are
 Barberà
 DO                                                            idea to name the Tarragona region the     grown. The wine tourism experience
 Penedès        4,461          1                               País del Vi (the Wine Country). This      must not be limited to the inside of the
 *
 DO                                                            area would encompass all of the           vineyard; it must also include the
 Tarragon
 a
                6,598         13
                                                               territories of designations of origin     natural beauty of the surrounding
 DO Terra
                6,290         18                 825
                                                               (DOs) in the region.                      landscape and the rural enclaves
 Alta
                                                                                                         among its assets. The value of this is
*Note: data for DO Penedès refers to the part within the       The number of DOs in the territory is     demonstrated by the fact that the
Province of Tarragona.
**Note: data is for municipalities that are part of the DOs.   quite high considering its size. It is    region’s networks of rural roads are
Source: INCAVI and internal sources of “Think Tank,
Tourism and Leisure Science and Technology Park” (Parc
                                                               home to the DOs of Terra Alta, Priorat,   often included in the wine tourism
Cientific i Tecnològic de Turisme i Oci).                      Montsant, Tarragona, Conca de             products presented to tourists, and
                                                               Barberà, and part of the DO Penedès       promoted by specialized wine tourism
                                                               (TABLE 1). To these we must also add      operators.
                                                               the Catalunya and Cava DOs. This
                                                               unique situation is the result of the     The regions’ unique wines are the
                                                               region’s history, landscape, climate,     result of its combination of soils,
                                                               and soil. However, this has resulted in   microclimates, and vine varieties,
                                                               DO territories of a size which limits     some of which are exclusive to the
                                                               their ability to achieve international    area. These wines have gained
                                                               recognition, unlike larger European       international recognition in recent
TABLE 2: Comparison of competing                               wine tourism destinations such as         decades, which has positioned some
European tourist destinations.
                                                               Burgundy, Bordeaux, and Rioja             of DOs in the territory, especially the
                 Hectares
                               Visitable       No.             (TABLE 2). Viewed in this context,        DOQ Priorat, among the most
                               wineries        DOs
                                                               creating an integrated wine tourism       prestigious in the world.
 Burgundy          25,800              349       99
                                                               area seems like a very reasonable
 Chianti           10,500              313        1            idea.                                     In addition to territory’s attractiveness
                                                                                                         as a wine tourism destination, it is
 La Rioja          61,960              79         1
                                                               Each of the DOs has several               important to also emphasize the
 El
 Penedès
                   24,248              32         1            distinctive features which help to        tourism aspects, which are
 Region of                                                     differentiate them. However, there are    consolidated under the Costa Daurada
                   25,277              87         6
 Tarragona                                                     common assets that add value to the       and Terres de l’Ebre brands. The
                                                               entire territory, including historical    region’s long tradition of welcoming
Source: INCAVI and official tourist destination sources.       assets, specifically some of the older    visitors has fostered a significant level
                                                               cellars known as the Catedrals del Vi     of expertise, especially on the coast
                                                               (Cathedrals of Wine). These are           and in the province’s DOs.
                                                               Modernista (Catalan Art Nouveau)
                                                               buildings from the turn of the last       The counties of Tarragona have an
                                                               century which demonstrate the             enormous potential as an attractive
                                                               historic importance of wine growing in    wine tourism destination, a resource
                                                               the region. From the point of view of     for and development of tourism
                                                                                                         activity.
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
                                                                                                                            7
OUR TOURIST
DESTINATIONS



                         The combination of these two key          in the markets. The success of a wine
                         factors is behind the structuring of      tourism destination lies in knowing
                         one of the most promising wine            how to adapt its uniqueness and
                         tourism products in Spain and in          ability to receive tourists to a tourism
                         Europe. The core principles on which      project. These wine tourism
                         this is based and which are being         destinations cannot mimic each
                         applied are as follows:                   others’ development model. Every
                                                                   destination has to define its own
                          Conditioning supply and                 model and the level of tourist activity
                           developing services for visitors in     it wants. The different DOs in the
                                                                   province need to define a joint
                           the wine region.
                                                                   development model; this is what has
                          Developing qualified personnel to
“The diversity and                                                 driven initiatives such as the País del
                           manage the wine tourism                 Vi.
 number of wine            experience, both in the wine areas
                           and general tourism.                    The diversity and sheer number of
 tourism                                                           wine tourism destinations worldwide
                          Developing tourist products
 destinations... has                                               has encouraged the creation of a
                           related to wine culture. These
                                                                   supply structure policy based on
 encouraged the            include health treatments using         generating tourism products that are
                           wine, already common in spas and        easily identifiable by clients, such as
 creation of a policy      health centres in the region, and its   wine routes that are grouped to
 of structuring            adoption by some local restaurants      highlight key aspects of the activity
                           to showcase wine products.              (TABLE 3). Right now, this type of
 supply based on                                                   grouping is spearheading the
                          Implementing marketing and
                                                                   development of wine tourism
 generating tourism        communication campaigns, both at
                                                                   products.
 products that are         the DO and tourist product level, to
                           help promote wine tourism               TABLE 3: Examples of wine routes.
 easily identifiable       products among specialized
 by clients”               tourism operators.                      Scale         Name of route
                                                                                 European Wine
                                                                                                        Promoter

                                                                   Europe                               RECEVIN
                                                                                 Route
                         Wine tourism is an activity that has      Spain
                                                                                 Wine Routes of
                                                                                 Spain
                                                                                                        ACEVIN
                         seen rapid growth worldwide. But the      Catalonia              *                       *
                         wine growing areas of Europe,
                                                                   Provincial    Lleida Wine Route      Mixed association
                         America, Oceania, and Africa first                                             Turisme Priorat
                         became leading tourist destinations in                  Priorat Wine Route     (DOQ Priorat+ DO
                                                                                                        Montsant)
                         their local markets and only later        Regional      La Route               The Dijon and
                         international tourist destinations.                     Touristique des        Beaune Chambers
                                                                                 Grands Crus de         of Industry and
                         Many of these tourist destinations are                  Bourgogne              Commerce
                         in advantageous competitive positions     Municipal
                                                                                 Ruta Postals de
                                                                                 Vinya (Vine
                                                                                                        Consorci Promoció
                                                                                                        Turística Alt
                         and have become first choices for tour                  Postcards Route)       Penedès

                         operators and leaders in potential        Source: Compiled by author based on official websites.
                         markets. This is the result of years of
                         developing tourist projects related to
                         the quality of their wine tourism
                         product. The wine tourism                 The Excellence in Wine Tourism
                         destinations of the Province of           Awards is a recent local initiative
                         Tarragona are on different levels in      organised by the Business
                         terms of their positioning in the         Confederation of the Province of
                         domestic and international markets.       Tarragona (CEPTA - Confederació
                         So while some DOs are well positioned     Empresarial de la Província de
                         as important destinations, others are     Tarragona).
                         still in a nascent stage of recognition
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
                                                                                                                                                                8
STATISTICS
AND MARKETS
                                                      The profile of the wine
                                                      tourist
                                                       The importance of the domestic market and certain segments of
                                                       market demand such as women or seniors and the preference for 4-
CHART 1: Primary source of wine                        star hotels are a few of the defining characteristics of this tourist
tourists by autonomous community.
                                                       The wine tourism sector is currently                              (45.0%). The senior segment (56+) is
                                                       conducting studies to determine what                              also quite significant. For Spain2, the
               Catalonia                    19.3%
                                                       the differentiating characteristics of                            figures are similar.
                  Madrid              12.2%
                                                       the typical wine tourist are. Below are
               Andalusia             9.7%              some of the more significant findings                             In international wine tourism, two-
  Community of Valencia              9.7%              of two reports on wine tourism at the                             thirds of tourists are men and the rest
         Basque Country             9.4%               territorial level. Las cifras clave del                           women. In Spain, this difference is not
                  Aragon                               enoturismo mundial1 (key figures in                               as pronounced (55.0% men and 45.0%
                                    7.9%
                                                       wine tourism) created by Great Wine                               women). The market for women wine
        Castile and León            7.6%
                                                       Capital describes the views of wine                               tourists is proving to be a strategic
                                                       industry professionals on new wine                                segment with growth potential, as is
Source: Compiled by Think Tank (Tourism and Leisure
Science and Technology Park) based on data from the    regions across the globe. The Analysis                            the senior market segment. In the
ACEVIN report 2.                                       of Wine Route Demand (Análisis                                    women’s market, pioneering
                                                       Demanda Rutas del Vino) 2 for the first                           initiatives are beginning to appear.
                                                       part of 2010 created by the Spanish                               The Focus on Woman travel agency3
                                                       Association of Wine Cities (ACEVIN -                              offers trips to Oporto with wine
                                                       Asociación Española de Ciudades del                               tourism activities that target women
                                                       Vino) surveyed users of the Wine                                  exclusively. Also, in recent years wine
                                                       Routes (Las Rutas del Vino), a wine                               consumption by women has grown,
                                                       tourism product created by the                                    which has led to the creation of wines
                                                       association.                                                      specifically for this segment, fruitier
                                                                                                                         wines with less alcohol.
                                                       X-ray of the wine tourist
                                                                                                                         As regards accommodation, 4-star
                                                       The market for wine tourism is local.                             hotels are the most widely-used in
                                                       In Spain 80.6% of wine tourists are                               Spain (28.0%). Houses of relatives and
                                                       domestic, with Catalonia being the                                friends also play a role. Expenditure
CHART 2: Average expenditure by item (in                                                                                 by wine tourists is difficult to quantify,
%).                                                    leading source of wine tourists (19.3%
                                                       of the domestic market) (CHART 1).                                as there are important differences
        museum
         visits                        accommod        According to a report on international                            between wine tourism destinations
                           others
          2%
                            11%
                                          ation
                                          36%          trends, the proportion of domestic                                and figures vary widely depending on
                                                       tourism is significant, although it is                            the sources consulted. According to
      winery
      visits                                           much lower than Spain’s (about                                    Great Wine Capital, tourists in the
       5%
                                                       40.0%). The largest exporting markets                             Tuscany and the Napa Valley regions
                                                       internationally are the Netherlands,                              spend a relatively large amount ($210
                                                       the United Kingdom, the USA and                                   in Tuscany and $188 in Napa), while
      dining
                                         wine          Canada. In Spain, the German market                               expenditure in La Rioja is much lower
       35%                             purchases
                                          11%          plays a significant role, making up a                             ($30). This represents the amount
                                                       third of all foreign visitors, while the                          spent at the wineries, according to
                                                       Americans have the same presence as                               surveys of wine producers. If you ask
                                                       the French (12.6%). Depending on the                              users of Las Rutas del Vino, these
Source: Compiled by author based on data from the      origin of the tourists, the car is                                amounts increase to an average of
ACEVIN report 2.
                                                       generally the most common means of                                €127.10 per tourist (the general
                                                       transport (78.8%).                                                average expenditure is 100
                                                                                                                         euros/day/person4), which is the
                                                       Internationally speaking the most                                 expenditure at the destination (travel
                                                       significant age group is 36 to 55                                 not included). This expenditure is
                                                                                                                         comprised of money spent on
                                                       Sources consulted:                                                accommodation and dining (CHART 2).
                                                       1
                                                        Conclusions taken from vinoturismo.blogspot.
                                                       2
                                                         ACEVIN (2010). Analysis of Wine Route Demand, 1st part, 2010.
                                                       3
                                                         http://www.focusonwomen.es/home.php.
                                                       4
                                                         IET (2010). Survey of Tourist Expenditure. Egatur.
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
                                                                                                                                                                        9
STATISTICS
ANDINNOVACIÓ
    MARKETS



                                                               In Spain2, wine tourism is generally                                origin and destination is relatively
                                                               done in groups consisting of friends,                               short, 55% of those surveyed had
                                                               work colleagues, or family. The group                               visited the same destination between
TABLE 1: Comparison of wine tourist and                        size is usually between 3 and 5                                     1 and 2 times6. In fact, tourists’
cultural tourist profiles.
                                                               people.                                                             satisfaction with their experience is
                   Wine tourists       Cultural tourists                                                                           high, since 92.0% of respondents
 Age               36-55               25-34                   The primary motivation of tourists has                              repeat visits. In terms of reservations,
                   groups (friends,
 Companions        family)
                                       couples w/o children    gone from location and cultural                                     telephone (26.0%) and Internet
 Average
 stay
                   1 night             2-3 nights              heritage5 to visiting the wineries in the                           (15.0%) are the two most widely used
 Time of stay
                   weekends and        weekends and long       area. The most common activities are                                systems in Spain. Travel agencies do
                   long weekends       weekends
 Average                                                       closely related to the culinary and                                 not play a significant role. However,
                   € 127.1 (upper      €135.4 (upper
 expenditure
 /day
                   median)             median)                 winegrowing culture of the region:                                  26.0% of respondents did not make
 Sources of        recommendations
                                       Recommendations of      visiting wineries (20.0%), wine tasting                             prior reservations.
                                       family/friends and
 information       of family/friends
                                       Internet                (15.0%), and tasting the local cuisine
 Activities
                   tour of wineries
                   dinning
                                       monuments
                                       dinning
                                                               (15.0%). Other complementary                                        The recommendations of family and
                   wine tasting        shopping
                                                               activities such as vineyard tours or                                friends are the most common sources
 Destination
 score
                   4.2/5               3.5/5                   wine culture museums play a                                         of information (31.5% of the total).
                                                               significantly less important role and                               However, according to the
Source: Compiled by the author from various reports on         are also activities seldom offered by                               international study, destinations use
wine tourist profiles 1,2 and from both the City and the
City Break cultural tourism reports (El Turismo cultural       wine establishments according to the                                different communications channels.
de ciudad/City Break), by Turespaña, 2007.                     international study (10.0% of                                       European wine tourism destinations
                                                               respondents have no museum                                          generally use traditional channels
                                                               facilities).The overall score for Las                               (fairs, brochures, official tourism
                                                               Rutas del Vino was 4.21 of 5, with the                              offices) while destinations in the U.S.,
                                                               landscape and hospitality receiving                                 South Africa and New Zealand tend to
                                                               the highest scoring. In contrast,                                   use more innovative internet-related
                                                               signage, tourist information, and                                   channels and social networks. The
                                                               value for money scored the lowest.                                  international market is aware of the
                                                               According to ACEVIN the most visited                                benefits generated by this type of
                                                               Spanish destinations are La Rioja,                                  tourism. The most important benefits
                                                               Ribera del Duero, Penedès, Marco de                                 of wine tourism are improving the
                                                               Jerez, and Toro (Zamora). As far as                                 image and positioning of the winery,
                                                               international wine tourism                                          and increased income. Of the wine
                                                               destinations are concerned, Burgundy                                tourism destinations, Napa Valley
  “The most important                                          is the best known. However, it                                      seems to have most faith in their
  benefits of wine                                             provides no data for leading wine                                   economic viability. A comparison of
                                                               tourism destinations like Toscana,                                  the studies shows that the wine
  tourism are                                                  Oporto, and the Napa Valley. This may                               tourism product is at an early stage in
  improving the image                                          be related to Spanish wine tourists’                                Spain. A significant portion of the
                                                               familiarity with the products. These                                demand is domestic, more than in
  and positioning of                                           tourists define themselves as                                       other international wine tourism
                                                               conventional tourists (44.1%) or wine                               destinations, a high percentage make
  the winery, and                                              enthusiasts (36.0%).                                                no prior reservation, tourists define
  increased income”                                                                                                                themselves as conventional tourists,
                                                               In Spain the estimated average stay is                              there is a lack of knowledge of other
                                                               2.6 days which generally corresponds                                leading wine tourism destinations,
                                                               to weekend and long weekend trips.                                  etc. Despite this, it is a non-seasonal
                                                               Internationally speaking, summer                                    product with a high degree of reported
                                                               (70.0%) and autumn (15.3%) are the                                  satisfaction, with a level of expenditu-
                                                               seasons with the most activity. Since                               re that is higher than average tourist
                                                               the distance between the tourists’                                  spending, and one that is complemen-
                                                                                                                                   tary to other tourist resources, such
                                                               Sources consulted:                                                  as culture or dining (TABLE 1).
                                                               5
                                                                   ACEVIN (2010). Analysis of Wine Route Demand, other editions.
                                                               6
                                                                   Users with second homes were not considered.
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
                                                                                                                                                                  10
POLICY AND
GOVERNANCE                              European wine tourism
                                        strategy
                                    The sector has two strategic documents which constitute the basis
                                    for the development of wine tourism in Europe
 TABLE 1: Definition of wine
 tourism according to the EU        Conducted between 2004 and 2006                                       which may adhere to the charter,
 Charter1.                          as part of the EC Interreg IIIC South in                              including the public and private
  Tourism and leisure activities    order to improve coordination among                                   sectors as well as the inhabitants of
  devoted to discovering and        the members of the European                                           the wine tourism destinations. It
  enjoying wine, wine culture,      Network of Wine Cities (RECEVIN),                                     should be noted that some parties
  and wine areas                    the VINTUR project was intended to                                    have described this document as a
                                    promote the exchange of knowledge                                     proposal that only addresses the
                                    and technology, and to develop                                        absolute minimum, and is not
                                    actions to increase the quality of                                    sufficiently demanding.
                                    tourism products on offer. The result
                                    of this project was the development                                   Like any strategic document there are
                                    of the European Wine Tourism                                          certain values that are predetermined:
                                    Charter1 which establishes the                                        the sustainability of businesses
                                    European model for wine tourism,                                      activity and the promotion of local
                                    and the European Enotourism                                           development; the need for the
                                    Handbook2, a report that presents                                     cooperation between the different
                                    the sector’s quality standards.                                       parties; a collective vision; the
                                                                                                          promotion of renovation instead of
                                    The European Charter and                                              new construction; the use of local
                                    the Handbook                                                          human resources; and enhancing the
                                                                                                          quality of life of the local people. The
                                    The Charter defines the concept of                                    document also mentions the need to
                                    wine tourism at the European level                                    manage flows of tourists, anticipating
                                    (TABLE 1) and establishes a joint                                     some corrective measures such as the
                                    strategy for all of the wine tourism                                  use of collective transport, bicycles,
                                    regions in Europe based on the                                        and walking.
                                    definition of objectives and
                                                                                                          Adherence to the charter takes the
“RECEVIN’s report                   commitments of all of the areas
                                                                                                          form of drafting a report that could be
                                    involved. The report takes a broad
highlights wine as a                view of the sector, emphasizing the
                                                                                                          seen as a strategic plan for a tourist
product that                        concept of wine culture, an idea that
                                                                                                          destination comprising a diagnosis of
                                                                                                          the situation, the involvement of its
represents a                        encompasses both the wine growing
                                                                                                          members, common strategic
                                    aspects of a territory as well as its
territory and a                     tourism. In following this philosophy,
                                                                                                          objectives, assignation of required
                                                                                                          resources, a program of actions, and
culture, going                      RECEVIN’s report highlights wine as a
                                                                                                          evaluation of the results. So far, 78
                                    product that represents a territory
beyond the                          and a culture, going beyond the
                                                                                                          organizations have signed up, 64.1%
traditional concept                 traditional concept of a quality drink.
                                                                                                          of which are Italian and Spanish4.

of quality drinking”                This vision and the possibility of                                    The same European project then
                                    using wine as a tool to market                                        developed the European Wine Tourism
                                    tourism is closely linked to the                                      Handbook, which establishes the
                                    findings of the recent wine tourism                                   European Wine Tourism Quality
                                    conference held in Vilafranca del                                     Management System with an eye to
                                    Penedès3. This overarching approach                                   the future European Wine Route
                                    is a result of the wide range of parties                              project. This document which was
                                                                                                          inspired by the European Charter
                                    Sources consulted:
                                    1
                                      VINTUR, European Wine Tourism Charter.
                                    2
                                      VINTUR and DELOITTE (2005). European Wine Tourism Handbook.
                                    3
                                      INNOVI and the Vilafranca del Penedès Town Council. Conference entitled “Success of Californian wine tourism due to the cooperation
                                    of companies and institutions” (L’èxit de l’enoturisme a Califòrnia a través de la cooperació dels agents), Vilafranca del Penedès, 14
                                    November, 2011.
                                    4
                                      RECEVIN, information from the official website.
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR                                               11
ESTADÍSTIQUES
POLICY AND
GOVERNANCE



                                                          encourages new ideas, highlighting           although there are general
                                                          the need to promote the culture of           requirements, are determined
                                                          wine in all parts of the travel life cycle   separately for each subsector. For
                                                          (before, during and afterwards) and in       example, knowing a foreign language
“La Rioja is one of 9                                     all aspects of the value chain. It also      is considered important for people
                                                          highlights authenticity, an important        who work in travel agencies and
tourist destinations                                      complementary resource for the wine          tourist offices, as is a good
                                                          tourism experience and one of the key        understanding of the local wines for
in the international                                      values of wineries, which often are          restaurant employees. Wine shops
wine tourism                                              oriented towards producing artisan           and wineries must have areas
                                                          wines for a demanding and                    specifically for wine tasting with
association, while                                        personalised market as opposed to            appropriate glassware, a shop area,
others such as                                            the mass production model.                   and guided tours by appointment, and
                                                                                                       must meet other requirements.
Cambados, Utiel,                                          In order to become a member of the           For excellence certification, additional
                                                          European Wine Route wineries a body          requirements must be met with the
and Montilla are                                          must first adhere to the charter and         specific purpose of improving
members of the                                            comply with its requirements.                administration (greater dedication
                                                          Wineries can also become part of the         and decision-making capacity),
Spanish                                                   Route of Excellence if they meet             increasing services and products
                                                          additional requirements.                     offered at the destination (6 wineries
association,
                                                                                                       instead of 10; 5 complementary
ACEVIN”                                                   Requirements                                 services, instead of 8), creating and
                                                                                                       implementing control systems
                                                          Specific requirements have been              (creation of wine tourism
                                                          established for the public (the region)      sustainability indicators), and
                                                          and private sectors in accordance            developing tools to analyze the profile
                                                          with what is offered to traditional          of demand. In order to achieve this
                                                          tourist and wine tourists, in other          last objective, the administrative body
                                                          words, accommodations, dining,               will create a system to collect
                                                          shopping, tourist offices, travel            information and generate a wine
                                                          agencies, tour operators, wineries,          tourist profile which can be
                                                          museums, wine interpretive centres,          distributed throughout the sector and
TABLE 2: Comparison of members of                         wine shops, and tasting services and         then analyzed. Members of the
different wine tourism associations.                      courses. Each destination must form          business community must also
                                                          an administrative body to oversee the        undertake to provide data in order to
                                       Presence in
 Association       No.members       Catalonia/Province    process of verifying adherence, which        achieve excellence.
                                       of Tarragona
                                                          must draft a three-year strategic plan       Tarragona wine tourism destinations
 Great Wine
 Capitals                9               NO/NO            of action.                                   have a very weak presence in the
 (Intl.)
                    9 countries,
                                                          Other conditions, apart from the             principal wine tourism associations,
 RECEVIN
 (Europe)
                        78               YES/NO           logical criteria (being within the DO,       with membership limited to Catalan
                   municipalities
 Assembly of
                                                          promoting itself, and having an              associations (TABLE 2). In contrast, La
 European                                                 administrative body, a brand and a           Rioja is one of 9 tourist destinations in
 Wine-
 Producing
                   17 countries        by countries       logo, and proper signposting), require       the international wine tourism
 Regions
 (Europe)
                                                          the destination to have at least six         association, while others such as
 ACEVIN
                   84 members                             wineries that can be visited, for a          Cambados, Utiel, and Montilla are
                      (public            YES/NO
 (Spain)
                     entities)                            minimum of 12 hours per week two             members of the Spanish association
                                                          days per week, with 5 complementary          ACEVIN.
Various sources.
                                                          services (two of which must be a
                                                          restaurant and accommodation) and            These documents, regardless of
                                                          the destination must promote a               whether or not they complied with a
                                                          balanced and reasonable pricing              view to joining the charter, may be
                                                          policy.                                      useful to the sector, helping to define
                                                          The wine tourism products offered,           the wine tourism model and quality
                                                                                                       system for our region.
ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR
SEGON TRIMESTRE 2010-Nº1 TENDÈNCIES
                                                                                                                                  9
                                                                                                                                 12

  NEWS AND                                                              TALK OF THE
  PUBLICATIONS                                                          TOWN




 Tarragona Restaurant Wine                                            The following are the results of the conference entitled
                                                                      “Success of Californian wine tourism due to the
 From 3 to 18 November, twenty-three restaurants in the               cooperation of companies and institutions” (L’èxit de
 city and other nearby municipalities offered special meals           l’enoturisme a Califòrnia a través de la cooperació dels
 accompanied by wines from the 6 DOs at a special price.              agents) held in Vilafranca del Penedès in November:
 After the success of the first event, the Tarragona                   Management of destinations must be comprehensive,
 Chamber of Commerce, sponsor of the initiative, has                    taking all involved parties in the wine and tourism
 announced the event will be held for a second year.                    industries into account, so that tourists do not find
                                                                        discrepancies between wine and regular tourism in the
 For further information please contact Tarragona                       region.
 Restaurant Wine.                                                      Real cooperation between parties who are in the same
                                                                        destination is needed, setting aside idiosyncrasies and
                                                                        political aspects.
 Dancing wine cellars                                                  Tourists want to experience the destination. Concepts
                                                                        such as emotion, feeling and learning were the most
 With the aim of promoting cultural awareness of the                    mentioned by the speakers.
 Province of Tarragona and artistic projects in the province,          Tourist operators need to adapt to the trend of more
 the Regional Cultural Services Department of the                       demanding clients and meet demand for an
 Government of Catalonia proposed this audiovisual                      increasingly wide range of options. Family, meeting,
 project under which dance pieces were recorded on video                and incentive tourism segments should be considered.
 in six modernist wine cellars in the region.                          Quality must be ensured in all areas (accommodation,
                                                                        dining, complementary services and products,
 Further information on the project.                                    transport systems, tourist information, etc.).
                                                                       In addition to quality service, training and
                                                                        professionalism are two other related aspects to be
 163,62 euros average expenditure per day                               considered.
                                                                       Resources must be transformed into products.
 This is the average amount spent per day by Spanish wine               Europe’s rich history and all this entails (its traditions,
 and culinary tourists according to the most recent study               the cultural heritage of different periods, etc.)
 on the matter by Dinamiza Asesores. The report, based on               differentiate wine tourism in the “Old World” from
 online surveys of more than 7,000 users in early 2010,                 other regions. However, other less culturally rich
 reveals some of the characteristics of this segment, such              destinations such as the US, Australia, New Zealand
 as average stay and preferred accommodation.                           and South Africa have been able to maximize their
 Expenditure was higher when compared to previous                       resources to create highly competitive wine tourism
 studies, even considering that each study applies a                    products.
 different method (see Statistics and Markets section).                Marketing is one of the sector’s main problems.
                                                                        Destinations should take full advantage of existing
 Full report in Analysis of Wine and Culinary Tourism                   marketing channels in the wine sector, using the
 Demand in Spain (Análisis de la Demanda del Turismo                    product (the bottle) as an ambassador of the territory
 Enogastronómico en España).                                            where it was made.

         Science and Technology Park for Tourism and Leisure - Rovira i Virgili University - Vila-seca Campus, +34 977 394 871
                                                       info@pct-turisme.cat

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Newsletter of trends on wine tourism: Tarragona region (Spain), La Rioja, European

  • 1. TOURISM AND LEISURE SCIENCE AND TECHNOLOGY PARK ISSUE No. 1/3 2011 2 CONTENTS Enotur: a new tool for 4 Competing wine information on wine tourism tourism detinations: La Rioja This newsletter is published under the aegis of the Wine Tourism Competitiveness Reinforcement Plan for the province of Tarragona (CENOTUR - 6 Pla de Reforçament de la Competitivitat de l’Enoturisme a les comarques de Leading wine tourism Tarragona) and co-financed by ERDF Priority 1. It aims to become a leading tool services for communication in the field of wine tourism, providing strategic information to local businesses and institutions to aid in the decision-making process and to promote wine tourism assets. The publication will be offered in Catalan, Spanish and English to further this objective. 8 Wine tourism in the The newsletter will be published every four months and will provide information counties of Tarragona on the main wine tourism destinations worldwide as well as examples of good practices in the industry with detailed information on the wine tourist destinations in the 6 DOs in the province of Tarragona. It will describe market 10 characteristics and trends based on analysis of a wide array of statistical sources. Furthermore, the newsletter will summarize any tourism management The profile of the wine and policy issues which may affect the sector and recommend any reports or tourist studies which may be considered relevant. Several sources will be used to create the report: local, regional, national and international wine tourism organizations, including corporate, institutional, and European wine mixed sources; expert wine tourism blogs; workshops and conferences; travel tourism strategy agencies; specialized media; observatories; market research companies, and more. HIGHLIGHTS Characteristics of a leading international Studies providing information PUBLISHED BY: wine tourism destination: the on the new profile of the wine tourist Autonomous Community of La Rioja (p. 2) (p. 8) Diversity of demand profiles and the Europe’s wine tourism strategy (p. tourist experience, two key elements for 10) adapting the supply (p. 4) Primary conclusions of the Vilafranca Distinctive features of wine tourism in the del Penedès Wine Tourism province of Tarragona (p. 6) Conference (p. 12)
  • 2. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 2 COMPETING WINE TOURISM DESTINATIONS La Rioja TABLE 1: Comparison of the three La Rioja is considered to be the foremost wine tourism destination in zones which comprise the Rioja Spain and a world leader in the field1. It encompasses the territories Qualified Designation of Origin (DOCa). of the Autonomous Community of La Rioja, but also parts of Álava No. municipalities No. hectares No. wineries and Navarre. This issue presents what the Autonomous Community La 118 42,247 305 of La Rioja offers wine tourists and its wine tourism policy Rioja Part of 18 13,143 280 The area of the Rioja Qualified con nombre de vino (the land with the Álava Designation of Origin (DOCa Rioja) name of wine) are two of the Part of Navarre 8 6,570 15 does not precisely match the borders promotions that have helped position Total 144 61,960 600 of the Autonomous Community of La La Rioja. Other actions taken in the Rioja. The DOCa also includes some 2005-2010 period include plans to municipalities in the Basque province stimulate wine tourism clusters such Source: Regulatory Board of DOCa Rioja. of Álava, and part of Navarre. In fact, as the ones in Haro and Logroño, although there are relatively few demand satisfaction studies, the hectares of Rioja in Álava, it has Vinobus, the San Asensio Centro nearly as many wineries as the entire Sensorial del Vino (Sensory Wine Autonomous Community of La Rioja, Centre), and open house days at and has a high degree of wineries. Future policy will follow CHART 1: Distribution of hotel beds fragmentation (TABLE 1). The DOCa these same tenets. This course was by category in the Autonomous of Rioja Regulatory Board has defined chosen by the present government’s La Rioja, 2010. three distinct areas based on climate, electoral programme, which set out to boarding 5* soil composition and location: La Rioja strengthen and maintain the La Rioja Alta, La Rioja Baja and La Rioja houses 10.5% hotels wine tourism brand, especially in 0.0% 1 and 2* 4* Alavesa. These factors have defined foreign markets, and proposed the hostels 16.2% hotels the morphology of the vineyards’ design of oenogastronomic, cultural 24.8% cultivation. The designation may be and nature-based microproducts. 1* 3* the oldest in Spain. It was officially Other projects slated for the long term hotels hotels 36.9% recognized in 1925 and received the include the development of the Barco 5.1% 2* DOCa title in 1991. del Vino (wine boat) in Haro and the La hotels 6.4% Rioja wine landscape’s candidacy as a Policy and governance UNESCO World Heritage Site in the Source: Compiled by author based on data Cultural Landscape category. Another from the La Rioja Statistics Institute. The Autonomous Community of La example of La Rioja’s institutional Rioja’s tourism policy (below) has over commitment to wine tourism is El the years aimed to strengthen and Rioja y los 5 Sentidos (Rioja wine and consolidate wine tourism as a leading the 5 senses), a cultural programme Further information: tourism product. Proof of this can be developed by the regional government seen in the creation and which since 1996 has promoted wine Official website of the La Rioja implementation of the Strategic Plan culture in different areas (wine Turismo for the Development of Wine Tourism landscape, literature, theatre, cuisi- Regulatory Board of DOCa Rioja ne), through activities such as con- in La Rioja (Plan Estratégico para el El Rioja y los 5 Sentidos project desarrollo del Turismo del Vino en La certs, lectures, plays and dance. This El Barco del Vino project Rioja). The regional government and initiative was awarded Great Wine Vinobus service Rioja Turismo, a public company Capital’s Best of Wine award in 2006. Museo de la Cultura del Vino founded in 2000, have implemented Dinastía Vivanco several measures to develop the Tourism product Tourism enterprises active in sector, improve infrastructure, and wine tourism: Riojatrek and create and promote wine tourism Accommodation offered in the Enoviajes products. In terms of audiovisual community is mainly concentrated in Wine therapy materials, the television series Gran camping sites (45.7%) and hotels, Reserva and the campaign La tierra hostels and boarding houses (46.5%). Sources consulted: ¹ Cámara de Valencia (2010). El Enoturismo (Wine tourism).
  • 3. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 3 COMPETING WINE TOURISM DESTINATIONS Accommodation in rural areas is vines, and flying over the vineyards in relatively insignificant (7.8%). a hot air balloon. The majority of accommodation is in 3 In recent years the number of tourism TABLE 2: Comparison of wine tourism in the Autonomous Community of La and 4 star hotels. (CHART 1). companies has increased, from 9 in Rioja and the Province of Tarragona. 2006 to 23 in 20103. Although there One of La Rioja’s differentiating are no specific details, it would be Autonomous Community of Province of features is its specialisation in wine logical to postulate a link with the Tarragona* La Rioja tourism products. La Rioja Turismo growth of wine tourism. La Rioja is 5 DOs and places special emphasis on also home to a number of museums No. DOs 1 part of DO accommodation (hotels and rural which complement wine tourism, Penedès accommodation) that have a including the Dinastía Vivanco Wine No. hectares 42,247 25,277 differentiated product, whether for its Culture Museum, the Sensory Wine No. wineries 305 296 location in a wine-growing area, the Centre and the collection of popular No. visitable architecture, or services. This unique La Rioja ceramics of Las Bodegas wineries of 26.1 28.0 group of accommodation makes up Darien. total (%) 8.6% of the total. No. hotel beds 4,664 60,255 La Rioja’s key assets, its wineries, are Local demand No. rural tourism beds 1,067 2,334 classified into three different types2: No. the large estates with traditional late The different sources consulted2,4 are 322,415 808,420 inhabitants nineteenth-century architecture in agreement that demand in La Rioja No. km2 5,045 6,303 which are taking measures to adapt to is primarily domestic and local, mostly wine tourism; the small family from Madrid, Catalonia, and the Source: Compiled by author based on official data from vineyards some of which are Basque Country, and primarily for the Rioja DOCa Regulatory Board, the DO Penedès Regulatory Board, the Catalan Institute of Vines and committed to wine tourism; and newer weekend and extended weekend stays Wine (INCAVI – Institut Català de la Vinya i el Vi), the Catalan Tourism Observatory (Observatori de Turisme de wineries which have a clear (1.75 days is the average) (TABLE 3). Catalunya), and others. commitment to wine tourism. These However, in recent years (2006-2010), *Note: data for the Province of Tarragona is for the DO Tarragona, DO Conca de Barberà, DOQ (DOCa in Spanish) last are characterized by innovative the number of foreign visitors has Priorat, DO Terra Alta, DO Montsant and part of DO Penedès. Data on accommodation, number of designs, sometimes by leading increased by 13.8%. To complement inhabitants, and square kilometres is for the entire architects. An example of the this more specific data, it should be province. commitment of these wineries to the noted that the wine tourism profile in new business strategy2 is the La Rioja is in line with the profile for all investment being made to offer new of Spain, i.e. adults who travel in services and facilities such as wine groups with family or friends, who are sampling menus in the wineries’ often used as a source of information. TABLE 3: Distribution of number of restaurants. Their level of satisfaction is high and tourists in hotels in the Autonomous La Rioja is also home to other they generally do complementary Community of La Rioja by architectural resources related to the activities during their stay. autonomous community of origin, 2010 (%). world of wine, like its calados (underground wine cellars), Although some of its production is in Community of Madrid 19.4 guardaviñas (rural buildings similar to other communities, La Rioja has Catalonia 18.3 other dry-stone constructions in implemented a tourism policy which, Basque Country 14.6 Spain) and lagares (wine presses). using its long tradition of wine Community of Valencia 7.3 In addition to offering specific production, specifically targets wine Aragon 6.2 accommodation, businesses tourism. Its government type (an Castile and León 5.7 specialising in other complementary autonomous region) and the fact that activities (wine therapy, etc.) have it has a single DO have been Source: Compiled by author based on Survey of begun to appear. Some of the favourable factors in the development Hotel Occupancy of the Spanish National Statistics Institute (INE). activities on offer include being a of wine tourism in this leading tourist farmer for a day, sport among the destination (TABLE 2). Sources consulted: 2 Sistema Riojano de Innovación and Turespaña. La Rioja Alta Innovative Business Group Strategic Plan (Plan Estratégico Agrupación Empresas Innovadoras La Rioja Alta). 3 La Rioja Institute of Statistics. 4 2010 Spanish National Statistics Institute Survey of Hotel Occupancy.
  • 4. 4 4 ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR MERCATS GOOD PRACTICES Leading wine tourism services Competition in supply and pressure in demand is forcing the industry to innovate in wine tourism services and facilities “The sector not only At a time when there is clearly more must be offered on weekends, both supply than demand in the tourist morning and afternoon. Personalised needs to adjust to market, the sector not only needs to service is generally an attraction for adjust to the market, but also to visitors who are usually in the medium the market, but also define the specific segment it wants / medium-high purchasing power to define the to target.” The choice of this segment range. In addition to regular group will depend on its growth potential, tours, Viña Real (La Rioja Alavesa) specific segment it prior knowledge, and the investment offers Premium Tours (at a cost of € wants to target” the company wants to make as well as 25) as well as picnics in the winery’s other factors. vineyards, and VIP Tours of the Torres Below are some examples of how Winery for people with some businesses have been able to deal knowledge of the wine world (at € 235 with changes in the level of demand. for groups of from 1 to 5 people). These are a few examples of this kind More demanding visitors of specialization. Tourists are aware of the wide variety The degree of knowledge that of options available on the market prospective visitors have is another through multiple marketing channels element that should be considered (travel agents, online activities search when developing tourist services engines, experience packs, etc.). The (tours, tasting courses, etc.). result of this exigency in the wine The sector needs to ensure that the tourism sector has been more quality of service is sufficiently high in languages offered for guided tours, all aspects, everything from tourist longer opening hours, personalised provision as such to the services and visits, and a higher quality of service. facilities provided by the destination In terms of languages, although the (signage, public transport, etc.). This “Premium Tour of majority of wine tourism in Catalonia was one of the conclusions of a Viña Real and VIP and Spain is principally domestic, conference held in Vilafranca del leading tourist destinations focus Penedès2. Tour of the Torres more on the international market1. It is worth noting that audio-guided The fact that there is no “Q” (for winery: examples of tours of the Torres Winery are offered quality) certification specifically for specialisation” in seven languages, tours at the wine tourism facilities is important, Marques de Riscal Winery (La Rioja since this does exist for restaurants Alavesa) in three foreign languages and rural tourism establishments. This and at Buil&Giné in Priorat in Russian, situation is due to the relative demonstrating the potential of this newness of the sector. However, emerging market. Wineries’ schedules making a standardised certificate also have to adapt the behaviour of available would provide a competitive visitors. advantage for the sector. It goes without saying that service Sources consulted: 1 Great Wine Capitals, key figures in world wine tourism, 2011. 2 INNOVI and the Vilafranca del Penedès Town Council. Conference entitled “Success of Californian wine tourism due to the cooperation of companies and institutions” (L’èxit de l’enoturisme a Califòrnia a través de la cooperació dels agents), Vilafranca del Penedès, 14 November 2011.
  • 5. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 5 GOOD PRACTICES Discovering new experiences Alta and one in Baix Penedès have facilities adapted to meet this “Other segments, This is an activity that is not generally demand. such as meeting and well known by the general public and one of the tourist products most 100% online incentive tourism, associated with the senses and sensations. Marques de Riscal has The Internet has become the most and the organization made good use of this concept by important communications media for of weddings have creating a complex wine tourism both supply and demand. Mobile model with the help of a great devices provide instantaneous been identified and architect. Around the winery they have communication when the current and created a resort with an innovative potential clients find a destination. It developed at several design which is an experience for the is vital that wineries have a presence wineries” senses. It includes a hotel of the in social networks so that customers Starwood hotel chain, three can have more information (videos of restaurants (one of which recently facilities on YouTube, reviews on received a Michelin Star), a spa with TripAdvisor, Facebook, and Twitter treatments based on grapes and wine, pages which offer special deals to a wine cellar, and a library. However, followers, are a few examples that are other strategies for smaller budgets, already used in the industry). The TABLE 1:Evolution of the number of such as the creation of innovative need for this can be seen in a search visitors to the Marqués de Riscal activities based on the concept of for wineries with Wi-Fi (5 wineries in winery (2005-2011). developing sensory aspects, may be La Rioja do) as well as the used in the operation of any winery. personalised services established, for 70,000 60,000 example, between Marqués de Riscal 59,500 A wide range of profiles and its Preferred Customers through 56,000 54,000 the special promotions offered by the 30,000 Although group visits with family and Starwood Preferred Guest Rewards 9,300 friends is the segment with the most Program. Tours are complemented demand, other specific segments with other activities such as 2005 2006 2007 2008 2009 2010 2011 should also be given consideration. In discovering cultural, culinary, and Source: general data provided by the Marqués de the medium term the market share of natural assets of the destination. The Riscal Public Relations Department. seniors and multi-generational sector is well aware of this facet of the Note: the new wine tourism complex was inaugurated in October 2006. families segments is expected to market and most winery websites increase3. Other segments, such as already offer tourist information about meeting and incentive tourism and the their region. organization of weddings, have already been identified and developed Investing is not everything at several wineries. Further information: Although in recent years a number of Demand for the limited mobility Spanish wineries have made Marqués de Riscal winery, Rioja segment is another element to significant investments in Alavesa consider. On the official Turismo de la infrastructure (Marques de Riscal, Castello Banfi, Toscana Rioja website, potential customers Ysios, Darien), a winery’s success in Ysios, Rioja Alavesa can search for wineries that have wine tourism does not necessarily rest Viña Real, Rioja Alavesa facilities to meet the needs of solely on improving its facilities. Torres wineries, Alt Penedès disabled visitors. Also, Turisme de Perfecting services, personalised Catalunya’s Turisme per a tothom treatment, image, and the Turisme per a tothom, Turisme de Catalunya (tourism for everyone) programme has development of new activities are certified that two wineries in Terra other avenues. La Rioja Turismo Sources consulted: 3 World Tourism Organization (WTO), the European Travel Commission, European Cities Marketing, and the University of Vienna International Seminar on Demographic Change and Tourism, 2010.
  • 6. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 6 OUR TOURIST Wine tourism in the region DESTINATIONS of Tarragona Ten counties are home to 5 DOs and part of the DO Penedès. This article presents an overview of the wine tourism industry in this area TABLE 1: Comparison of variables in 6 The Province of Tarragona, which DOs. their potential for tourism, these includes the tourist brands Costa “cathedrals” form a distinguishing Total No. of capacity Daurada and Terres de l’Ebre, is feature, as does the unique No. (hotels and ha. visitables rural characterized by a remarkable level of architecture of the newer wineries. wineries accommod specialisation in the wine industry. ation)** DO Eight of the ten counties that make up Differentiating the territory can be 1,888 25 Priorat the province are part of different wine achieved not only through the DO Montsan 1,840 14 designations of origin. Landscapes grandeur of its buildings, but also t DO covered with vineyards are ubiquitous. through the diversity and quality of its Conca de 4,200 16 21,066 This has led to initiatives such as the wines and the land where they are Barberà DO idea to name the Tarragona region the grown. The wine tourism experience Penedès 4,461 1 País del Vi (the Wine Country). This must not be limited to the inside of the * DO area would encompass all of the vineyard; it must also include the Tarragon a 6,598 13 territories of designations of origin natural beauty of the surrounding DO Terra 6,290 18 825 (DOs) in the region. landscape and the rural enclaves Alta among its assets. The value of this is *Note: data for DO Penedès refers to the part within the The number of DOs in the territory is demonstrated by the fact that the Province of Tarragona. **Note: data is for municipalities that are part of the DOs. quite high considering its size. It is region’s networks of rural roads are Source: INCAVI and internal sources of “Think Tank, Tourism and Leisure Science and Technology Park” (Parc home to the DOs of Terra Alta, Priorat, often included in the wine tourism Cientific i Tecnològic de Turisme i Oci). Montsant, Tarragona, Conca de products presented to tourists, and Barberà, and part of the DO Penedès promoted by specialized wine tourism (TABLE 1). To these we must also add operators. the Catalunya and Cava DOs. This unique situation is the result of the The regions’ unique wines are the region’s history, landscape, climate, result of its combination of soils, and soil. However, this has resulted in microclimates, and vine varieties, DO territories of a size which limits some of which are exclusive to the their ability to achieve international area. These wines have gained recognition, unlike larger European international recognition in recent TABLE 2: Comparison of competing wine tourism destinations such as decades, which has positioned some European tourist destinations. Burgundy, Bordeaux, and Rioja of DOs in the territory, especially the Hectares Visitable No. (TABLE 2). Viewed in this context, DOQ Priorat, among the most wineries DOs creating an integrated wine tourism prestigious in the world. Burgundy 25,800 349 99 area seems like a very reasonable Chianti 10,500 313 1 idea. In addition to territory’s attractiveness as a wine tourism destination, it is La Rioja 61,960 79 1 Each of the DOs has several important to also emphasize the El Penedès 24,248 32 1 distinctive features which help to tourism aspects, which are Region of differentiate them. However, there are consolidated under the Costa Daurada 25,277 87 6 Tarragona common assets that add value to the and Terres de l’Ebre brands. The entire territory, including historical region’s long tradition of welcoming Source: INCAVI and official tourist destination sources. assets, specifically some of the older visitors has fostered a significant level cellars known as the Catedrals del Vi of expertise, especially on the coast (Cathedrals of Wine). These are and in the province’s DOs. Modernista (Catalan Art Nouveau) buildings from the turn of the last The counties of Tarragona have an century which demonstrate the enormous potential as an attractive historic importance of wine growing in wine tourism destination, a resource the region. From the point of view of for and development of tourism activity.
  • 7. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 7 OUR TOURIST DESTINATIONS The combination of these two key in the markets. The success of a wine factors is behind the structuring of tourism destination lies in knowing one of the most promising wine how to adapt its uniqueness and tourism products in Spain and in ability to receive tourists to a tourism Europe. The core principles on which project. These wine tourism this is based and which are being destinations cannot mimic each applied are as follows: others’ development model. Every destination has to define its own  Conditioning supply and model and the level of tourist activity developing services for visitors in it wants. The different DOs in the province need to define a joint the wine region. development model; this is what has  Developing qualified personnel to “The diversity and driven initiatives such as the País del manage the wine tourism Vi. number of wine experience, both in the wine areas and general tourism. The diversity and sheer number of tourism wine tourism destinations worldwide  Developing tourist products destinations... has has encouraged the creation of a related to wine culture. These supply structure policy based on encouraged the include health treatments using generating tourism products that are wine, already common in spas and easily identifiable by clients, such as creation of a policy health centres in the region, and its wine routes that are grouped to of structuring adoption by some local restaurants highlight key aspects of the activity to showcase wine products. (TABLE 3). Right now, this type of supply based on grouping is spearheading the  Implementing marketing and development of wine tourism generating tourism communication campaigns, both at products. products that are the DO and tourist product level, to help promote wine tourism TABLE 3: Examples of wine routes. easily identifiable products among specialized by clients” tourism operators. Scale Name of route European Wine Promoter Europe RECEVIN Route Wine tourism is an activity that has Spain Wine Routes of Spain ACEVIN seen rapid growth worldwide. But the Catalonia * * wine growing areas of Europe, Provincial Lleida Wine Route Mixed association America, Oceania, and Africa first Turisme Priorat became leading tourist destinations in Priorat Wine Route (DOQ Priorat+ DO Montsant) their local markets and only later Regional La Route The Dijon and international tourist destinations. Touristique des Beaune Chambers Grands Crus de of Industry and Many of these tourist destinations are Bourgogne Commerce in advantageous competitive positions Municipal Ruta Postals de Vinya (Vine Consorci Promoció Turística Alt and have become first choices for tour Postcards Route) Penedès operators and leaders in potential Source: Compiled by author based on official websites. markets. This is the result of years of developing tourist projects related to the quality of their wine tourism product. The wine tourism The Excellence in Wine Tourism destinations of the Province of Awards is a recent local initiative Tarragona are on different levels in organised by the Business terms of their positioning in the Confederation of the Province of domestic and international markets. Tarragona (CEPTA - Confederació So while some DOs are well positioned Empresarial de la Província de as important destinations, others are Tarragona). still in a nascent stage of recognition
  • 8. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 8 STATISTICS AND MARKETS The profile of the wine tourist The importance of the domestic market and certain segments of market demand such as women or seniors and the preference for 4- CHART 1: Primary source of wine star hotels are a few of the defining characteristics of this tourist tourists by autonomous community. The wine tourism sector is currently (45.0%). The senior segment (56+) is conducting studies to determine what also quite significant. For Spain2, the Catalonia 19.3% the differentiating characteristics of figures are similar. Madrid 12.2% the typical wine tourist are. Below are Andalusia 9.7% some of the more significant findings In international wine tourism, two- Community of Valencia 9.7% of two reports on wine tourism at the thirds of tourists are men and the rest Basque Country 9.4% territorial level. Las cifras clave del women. In Spain, this difference is not Aragon enoturismo mundial1 (key figures in as pronounced (55.0% men and 45.0% 7.9% wine tourism) created by Great Wine women). The market for women wine Castile and León 7.6% Capital describes the views of wine tourists is proving to be a strategic industry professionals on new wine segment with growth potential, as is Source: Compiled by Think Tank (Tourism and Leisure Science and Technology Park) based on data from the regions across the globe. The Analysis the senior market segment. In the ACEVIN report 2. of Wine Route Demand (Análisis women’s market, pioneering Demanda Rutas del Vino) 2 for the first initiatives are beginning to appear. part of 2010 created by the Spanish The Focus on Woman travel agency3 Association of Wine Cities (ACEVIN - offers trips to Oporto with wine Asociación Española de Ciudades del tourism activities that target women Vino) surveyed users of the Wine exclusively. Also, in recent years wine Routes (Las Rutas del Vino), a wine consumption by women has grown, tourism product created by the which has led to the creation of wines association. specifically for this segment, fruitier wines with less alcohol. X-ray of the wine tourist As regards accommodation, 4-star The market for wine tourism is local. hotels are the most widely-used in In Spain 80.6% of wine tourists are Spain (28.0%). Houses of relatives and domestic, with Catalonia being the friends also play a role. Expenditure CHART 2: Average expenditure by item (in by wine tourists is difficult to quantify, %). leading source of wine tourists (19.3% of the domestic market) (CHART 1). as there are important differences museum visits accommod According to a report on international between wine tourism destinations others 2% 11% ation 36% trends, the proportion of domestic and figures vary widely depending on tourism is significant, although it is the sources consulted. According to winery visits much lower than Spain’s (about Great Wine Capital, tourists in the 5% 40.0%). The largest exporting markets Tuscany and the Napa Valley regions internationally are the Netherlands, spend a relatively large amount ($210 the United Kingdom, the USA and in Tuscany and $188 in Napa), while dining wine Canada. In Spain, the German market expenditure in La Rioja is much lower 35% purchases 11% plays a significant role, making up a ($30). This represents the amount third of all foreign visitors, while the spent at the wineries, according to Americans have the same presence as surveys of wine producers. If you ask the French (12.6%). Depending on the users of Las Rutas del Vino, these Source: Compiled by author based on data from the origin of the tourists, the car is amounts increase to an average of ACEVIN report 2. generally the most common means of €127.10 per tourist (the general transport (78.8%). average expenditure is 100 euros/day/person4), which is the Internationally speaking the most expenditure at the destination (travel significant age group is 36 to 55 not included). This expenditure is comprised of money spent on Sources consulted: accommodation and dining (CHART 2). 1 Conclusions taken from vinoturismo.blogspot. 2 ACEVIN (2010). Analysis of Wine Route Demand, 1st part, 2010. 3 http://www.focusonwomen.es/home.php. 4 IET (2010). Survey of Tourist Expenditure. Egatur.
  • 9. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 9 STATISTICS ANDINNOVACIÓ MARKETS In Spain2, wine tourism is generally origin and destination is relatively done in groups consisting of friends, short, 55% of those surveyed had work colleagues, or family. The group visited the same destination between TABLE 1: Comparison of wine tourist and size is usually between 3 and 5 1 and 2 times6. In fact, tourists’ cultural tourist profiles. people. satisfaction with their experience is Wine tourists Cultural tourists high, since 92.0% of respondents Age 36-55 25-34 The primary motivation of tourists has repeat visits. In terms of reservations, groups (friends, Companions family) couples w/o children gone from location and cultural telephone (26.0%) and Internet Average stay 1 night 2-3 nights heritage5 to visiting the wineries in the (15.0%) are the two most widely used Time of stay weekends and weekends and long area. The most common activities are systems in Spain. Travel agencies do long weekends weekends Average closely related to the culinary and not play a significant role. However, € 127.1 (upper €135.4 (upper expenditure /day median) median) winegrowing culture of the region: 26.0% of respondents did not make Sources of recommendations Recommendations of visiting wineries (20.0%), wine tasting prior reservations. family/friends and information of family/friends Internet (15.0%), and tasting the local cuisine Activities tour of wineries dinning monuments dinning (15.0%). Other complementary The recommendations of family and wine tasting shopping activities such as vineyard tours or friends are the most common sources Destination score 4.2/5 3.5/5 wine culture museums play a of information (31.5% of the total). significantly less important role and However, according to the Source: Compiled by the author from various reports on are also activities seldom offered by international study, destinations use wine tourist profiles 1,2 and from both the City and the City Break cultural tourism reports (El Turismo cultural wine establishments according to the different communications channels. de ciudad/City Break), by Turespaña, 2007. international study (10.0% of European wine tourism destinations respondents have no museum generally use traditional channels facilities).The overall score for Las (fairs, brochures, official tourism Rutas del Vino was 4.21 of 5, with the offices) while destinations in the U.S., landscape and hospitality receiving South Africa and New Zealand tend to the highest scoring. In contrast, use more innovative internet-related signage, tourist information, and channels and social networks. The value for money scored the lowest. international market is aware of the According to ACEVIN the most visited benefits generated by this type of Spanish destinations are La Rioja, tourism. The most important benefits Ribera del Duero, Penedès, Marco de of wine tourism are improving the Jerez, and Toro (Zamora). As far as image and positioning of the winery, international wine tourism and increased income. Of the wine destinations are concerned, Burgundy tourism destinations, Napa Valley “The most important is the best known. However, it seems to have most faith in their benefits of wine provides no data for leading wine economic viability. A comparison of tourism destinations like Toscana, the studies shows that the wine tourism are Oporto, and the Napa Valley. This may tourism product is at an early stage in improving the image be related to Spanish wine tourists’ Spain. A significant portion of the familiarity with the products. These demand is domestic, more than in and positioning of tourists define themselves as other international wine tourism conventional tourists (44.1%) or wine destinations, a high percentage make the winery, and enthusiasts (36.0%). no prior reservation, tourists define increased income” themselves as conventional tourists, In Spain the estimated average stay is there is a lack of knowledge of other 2.6 days which generally corresponds leading wine tourism destinations, to weekend and long weekend trips. etc. Despite this, it is a non-seasonal Internationally speaking, summer product with a high degree of reported (70.0%) and autumn (15.3%) are the satisfaction, with a level of expenditu- seasons with the most activity. Since re that is higher than average tourist the distance between the tourists’ spending, and one that is complemen- tary to other tourist resources, such Sources consulted: as culture or dining (TABLE 1). 5 ACEVIN (2010). Analysis of Wine Route Demand, other editions. 6 Users with second homes were not considered.
  • 10. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 10 POLICY AND GOVERNANCE European wine tourism strategy The sector has two strategic documents which constitute the basis for the development of wine tourism in Europe TABLE 1: Definition of wine tourism according to the EU Conducted between 2004 and 2006 which may adhere to the charter, Charter1. as part of the EC Interreg IIIC South in including the public and private Tourism and leisure activities order to improve coordination among sectors as well as the inhabitants of devoted to discovering and the members of the European the wine tourism destinations. It enjoying wine, wine culture, Network of Wine Cities (RECEVIN), should be noted that some parties and wine areas the VINTUR project was intended to have described this document as a promote the exchange of knowledge proposal that only addresses the and technology, and to develop absolute minimum, and is not actions to increase the quality of sufficiently demanding. tourism products on offer. The result of this project was the development Like any strategic document there are of the European Wine Tourism certain values that are predetermined: Charter1 which establishes the the sustainability of businesses European model for wine tourism, activity and the promotion of local and the European Enotourism development; the need for the Handbook2, a report that presents cooperation between the different the sector’s quality standards. parties; a collective vision; the promotion of renovation instead of The European Charter and new construction; the use of local the Handbook human resources; and enhancing the quality of life of the local people. The The Charter defines the concept of document also mentions the need to wine tourism at the European level manage flows of tourists, anticipating (TABLE 1) and establishes a joint some corrective measures such as the strategy for all of the wine tourism use of collective transport, bicycles, regions in Europe based on the and walking. definition of objectives and Adherence to the charter takes the “RECEVIN’s report commitments of all of the areas form of drafting a report that could be involved. The report takes a broad highlights wine as a view of the sector, emphasizing the seen as a strategic plan for a tourist product that concept of wine culture, an idea that destination comprising a diagnosis of the situation, the involvement of its represents a encompasses both the wine growing members, common strategic aspects of a territory as well as its territory and a tourism. In following this philosophy, objectives, assignation of required resources, a program of actions, and culture, going RECEVIN’s report highlights wine as a evaluation of the results. So far, 78 product that represents a territory beyond the and a culture, going beyond the organizations have signed up, 64.1% traditional concept traditional concept of a quality drink. of which are Italian and Spanish4. of quality drinking” This vision and the possibility of The same European project then using wine as a tool to market developed the European Wine Tourism tourism is closely linked to the Handbook, which establishes the findings of the recent wine tourism European Wine Tourism Quality conference held in Vilafranca del Management System with an eye to Penedès3. This overarching approach the future European Wine Route is a result of the wide range of parties project. This document which was inspired by the European Charter Sources consulted: 1 VINTUR, European Wine Tourism Charter. 2 VINTUR and DELOITTE (2005). European Wine Tourism Handbook. 3 INNOVI and the Vilafranca del Penedès Town Council. Conference entitled “Success of Californian wine tourism due to the cooperation of companies and institutions” (L’èxit de l’enoturisme a Califòrnia a través de la cooperació dels agents), Vilafranca del Penedès, 14 November, 2011. 4 RECEVIN, information from the official website.
  • 11. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR 11 ESTADÍSTIQUES POLICY AND GOVERNANCE encourages new ideas, highlighting although there are general the need to promote the culture of requirements, are determined wine in all parts of the travel life cycle separately for each subsector. For (before, during and afterwards) and in example, knowing a foreign language “La Rioja is one of 9 all aspects of the value chain. It also is considered important for people highlights authenticity, an important who work in travel agencies and tourist destinations complementary resource for the wine tourist offices, as is a good tourism experience and one of the key understanding of the local wines for in the international values of wineries, which often are restaurant employees. Wine shops wine tourism oriented towards producing artisan and wineries must have areas wines for a demanding and specifically for wine tasting with association, while personalised market as opposed to appropriate glassware, a shop area, others such as the mass production model. and guided tours by appointment, and must meet other requirements. Cambados, Utiel, In order to become a member of the For excellence certification, additional European Wine Route wineries a body requirements must be met with the and Montilla are must first adhere to the charter and specific purpose of improving members of the comply with its requirements. administration (greater dedication Wineries can also become part of the and decision-making capacity), Spanish Route of Excellence if they meet increasing services and products additional requirements. offered at the destination (6 wineries association, instead of 10; 5 complementary ACEVIN” Requirements services, instead of 8), creating and implementing control systems Specific requirements have been (creation of wine tourism established for the public (the region) sustainability indicators), and and private sectors in accordance developing tools to analyze the profile with what is offered to traditional of demand. In order to achieve this tourist and wine tourists, in other last objective, the administrative body words, accommodations, dining, will create a system to collect shopping, tourist offices, travel information and generate a wine agencies, tour operators, wineries, tourist profile which can be museums, wine interpretive centres, distributed throughout the sector and TABLE 2: Comparison of members of wine shops, and tasting services and then analyzed. Members of the different wine tourism associations. courses. Each destination must form business community must also an administrative body to oversee the undertake to provide data in order to Presence in Association No.members Catalonia/Province process of verifying adherence, which achieve excellence. of Tarragona must draft a three-year strategic plan Tarragona wine tourism destinations Great Wine Capitals 9 NO/NO of action. have a very weak presence in the (Intl.) 9 countries, Other conditions, apart from the principal wine tourism associations, RECEVIN (Europe) 78 YES/NO logical criteria (being within the DO, with membership limited to Catalan municipalities Assembly of promoting itself, and having an associations (TABLE 2). In contrast, La European administrative body, a brand and a Rioja is one of 9 tourist destinations in Wine- Producing 17 countries by countries logo, and proper signposting), require the international wine tourism Regions (Europe) the destination to have at least six association, while others such as ACEVIN 84 members wineries that can be visited, for a Cambados, Utiel, and Montilla are (public YES/NO (Spain) entities) minimum of 12 hours per week two members of the Spanish association days per week, with 5 complementary ACEVIN. Various sources. services (two of which must be a restaurant and accommodation) and These documents, regardless of the destination must promote a whether or not they complied with a balanced and reasonable pricing view to joining the charter, may be policy. useful to the sector, helping to define The wine tourism products offered, the wine tourism model and quality system for our region.
  • 12. ISSUE No. 1/3 2011 TENDÈNCIES ENOTUR SEGON TRIMESTRE 2010-Nº1 TENDÈNCIES 9 12 NEWS AND TALK OF THE PUBLICATIONS TOWN Tarragona Restaurant Wine The following are the results of the conference entitled “Success of Californian wine tourism due to the From 3 to 18 November, twenty-three restaurants in the cooperation of companies and institutions” (L’èxit de city and other nearby municipalities offered special meals l’enoturisme a Califòrnia a través de la cooperació dels accompanied by wines from the 6 DOs at a special price. agents) held in Vilafranca del Penedès in November: After the success of the first event, the Tarragona  Management of destinations must be comprehensive, Chamber of Commerce, sponsor of the initiative, has taking all involved parties in the wine and tourism announced the event will be held for a second year. industries into account, so that tourists do not find discrepancies between wine and regular tourism in the For further information please contact Tarragona region. Restaurant Wine.  Real cooperation between parties who are in the same destination is needed, setting aside idiosyncrasies and political aspects. Dancing wine cellars  Tourists want to experience the destination. Concepts such as emotion, feeling and learning were the most With the aim of promoting cultural awareness of the mentioned by the speakers. Province of Tarragona and artistic projects in the province,  Tourist operators need to adapt to the trend of more the Regional Cultural Services Department of the demanding clients and meet demand for an Government of Catalonia proposed this audiovisual increasingly wide range of options. Family, meeting, project under which dance pieces were recorded on video and incentive tourism segments should be considered. in six modernist wine cellars in the region.  Quality must be ensured in all areas (accommodation, dining, complementary services and products, Further information on the project. transport systems, tourist information, etc.).  In addition to quality service, training and professionalism are two other related aspects to be 163,62 euros average expenditure per day considered.  Resources must be transformed into products. This is the average amount spent per day by Spanish wine Europe’s rich history and all this entails (its traditions, and culinary tourists according to the most recent study the cultural heritage of different periods, etc.) on the matter by Dinamiza Asesores. The report, based on differentiate wine tourism in the “Old World” from online surveys of more than 7,000 users in early 2010, other regions. However, other less culturally rich reveals some of the characteristics of this segment, such destinations such as the US, Australia, New Zealand as average stay and preferred accommodation. and South Africa have been able to maximize their Expenditure was higher when compared to previous resources to create highly competitive wine tourism studies, even considering that each study applies a products. different method (see Statistics and Markets section).  Marketing is one of the sector’s main problems. Destinations should take full advantage of existing Full report in Analysis of Wine and Culinary Tourism marketing channels in the wine sector, using the Demand in Spain (Análisis de la Demanda del Turismo product (the bottle) as an ambassador of the territory Enogastronómico en España). where it was made. Science and Technology Park for Tourism and Leisure - Rovira i Virgili University - Vila-seca Campus, +34 977 394 871 info@pct-turisme.cat