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Web Analytics – Benchmark Summary


                                      for




          Prepared by Peter Lloyd Johnson


         Marlboro College Graduate Center


                         Capstone Project


                           August 7, 2010
Peter Lloyd Johnson
                                                         Web Analytics – Benchmark Summary
                                                                     August 7, 2010 Capstone
Overview/Where Are We Today?
The Vermont Partnership for Fairness and Diversity’s website is in the process of undergoing a
change. As mentioned in other Capstone supporting documents, the Vermont Partnership feels
that its existing site does not accurately represent the future of the organization, nor does it
present a compelling argument for readers to spend time learning about the important work the
organization shoulders each day.

A new site that better represents the organization, coupled with social media tools to engage
and build community, represent a significant commitment of resources by an organization
seriously lacking deep pockets. How are we to know whether the actions we’ve taken are
contributing to any legitimate success?

Enter Google Analytics. The following 23 pages shows the breadth of information that can be
tracked on behalf of the Vermont Partnership’s website. (The two immediate pages provide
Google-authored definitions for terms that define the subsequent charts and graphs.)

In the final analysis, what is important is the relative level of engagement that can be tracked by
these tools. The creation of site goals allows us to see how effectively we are moving the
reader through the site; the extent to which our content is interesting; and the degree to which
readers will accept some form of on-going communication from the organization.

Where do we want to be?
Until the new site is launched, the following goals have been implemented for the existing
Vermont Partnership’s website:

Initial Goal                                         Proposed Metric
Goal #1: Time spent on site                          Five (5) total minutes
Goal #2: Total page views                            Five (5) pages viewed
Goal #3: E-newsletter signup                         Arrival at E-newsletter log-in page
Goal #4: “About” page                                “About” page viewed
Goal #5: Contact                                     Funnel – Home page/About page/Contact

Once the new site is launched, goals will need to be reviewed so that the organization maintains
focus on pages it believes are critical to future growth. Other enhancements to the site will also
require changes to the analytics tool. Among those will be the creation of a “thank-you” page for
anyone signing up for the Vermont Partnership’s e-newsletter and a more important “thank-you”
page for anyone who elects to support the organization through a financial donation.

Expanded content will be important to track. Specifically, the testimonial pages that have been
added as well as the extremely important “Donate” functionality. How will people navigate to
these sections and what is the best way of insuring that roadblocks are not encountered. Is
Facebook generating visits to the site and is our email initiative paying dividends?

Sounds like an HCI challenge that’s answerable by Google Analytics to me.

(Please see the accompanying glossary and Analytics charts that follows this page.)
Peter Lloyd Johnson
                                                          Web Analytics – Benchmark Summary
                                                                     August 7, 2010 - Capstone

Google Analytics: - Definitions

Visitors Overview: How many new and returning visitors came to your site and how
extensively did they interact with your content? This traffic overview allows you to drill down into
aspects of visit quality (i.e. average pageviews, time on site, bounce rate) and visit
characteristics (i.e. first time visitors, returning visits)

Content Overview: Which are the most commonly viewed groups of pages on your site
(grouped by title), and how are they used? This report provides the same information that is in
the "Top Content" report, but aggregated by title tag value.

Traffic Sources Overview: This report provides an overview of the different kinds of sources
that send traffic to your site. The graph shows traffic trends; the pie chart and tables show what
is driving the trends. "Direct Traffic" is visits from people who clicked a bookmark to come to
your site or who typed your site URL directly into their browser. "Referring Sites" shows visits
from people who clicked to your site from another site. "Search Engines" shows visits from
people who clicked to your site from a search engine result page.

Visits vs. Visitors: Analytics measures both visits and visitors in your account. Visits represent
the number of individual sessions initiated by all the visitors to your site. If a user is inactive on
your site for 30 minutes or more, any future activity will be attributed to a new session. Users
that leave your site and return within 30 minutes will be counted as part of the original session.

The initial session by a user during any given date range is considered to be an additional visit
and an additional visitor. Any future sessions from the same user during the selected time
period are counted as additional visits, but not as additional visitors.

New vs. Returning: A high number of new visitors suggests that you are successful at driving
traffic to your site while a high number of return visitors suggests that the site content is
engaging enough to keep visitors coming back. You can see how frequently visitors return and
how many times they return in ‘Recency’ report and the ‘Loyalty report’, both under ‘New vs.
Returning’ in the Visitors section.

Absolute Unique Visitors: represents the number of unduplicated (counted only once) visitors
to your website over the course of a specified time period. A Unique Visitor is determined using
cookies.

Pageviews: the total number of pages viewed on your site and is a general measure of how
much your site is used. It is more useful as a basic indicator of the traffic load on your site and
server than as a marketing measure.
Peter Lloyd Johnson
                                                          Web Analytics – Benchmark Summary
                                                                     August 7, 2010 - Capstone

Average Pageviews: Is one way of measuring visit quality. A high Average Pageviews number
suggests that visitors interact extensively with your site. A high Average Pageviews results from
one or both of:

1. Appropriately targeted traffic (i.e. visitors who are interested in what your site offers
2. High quality content effectively presented on the site.

Conversely, a low average pageviews indicates that the traffic coming to the site has not been
appropriately targeted to what the site offers or that the site does not deliver what was promised
to the visitor.

Time on Site: Time on site is one way of measuring visit quality. If visitors spend a long time
visiting your site, they may be interacting extensively with it. However, Time on site can be
misleading because visitors often leave browser windows open when they are not actually
viewing or using your site.

Bounce Rate: Bounce rate is the percentage of single-page visits (i.e. visits in which the person
left your site from the entrance page). Bounce rate is a measure of visit quality and a high
bounce rate generally indicates that site entrance (landing) pages are not relevant to your
visitors. You can minimize Bounce Rates by tailoring landing pages to each keyword and ad
that you run. Landing pages should provide the information and services that were promised in
the ad copy.

Length of Visit: In order to capture the length of a visit, Google Analytics tracks the elapsed
time between pageviews. The last page of a visit will not be recorded (as there is no subsequent
pageview). Single-page visits are assigned to the 0-10 second category.

Top Content: Which are the most commonly viewed pages on your site, and how are they
used? The table lists all of the pages, which were viewed on your site. A high bounce rate
indicates a landing page that should be redesigned or tailored to the specific ad which links to it.

Time on Site for all Visitors: A high 'Time on Page' may indicate content that is particularly
interesting to visitors. The significance of exits varies according to each page. For example, it
may be common for visitors to exit your site from a receipt or "thank you" page because they
have completed a conversion activity. In contrast, a high number of exits from a non-goal page
(from a funnel page, for example) may indicate that the page is confusing or that it generates
user errors.

Content by Title: Which are the most commonly viewed groups of pages on your site (grouped
by title), and how are they used? This report provides the same information that is in the "Top
Content" report, but aggregated by title tag value.
www.vermontpartnership.org/                                                                                       Jul 1, 2010 - Jul 31, 2010
Dashboard                                                                                                                               Comparing to: Site
                                                                                                                                                            Visits

20                                                                                                                                                                      20



10                                                                                                                                                                      10



0                                                                                                                                                                       0



                        Jul 5                              Jul 12                                     Jul 19                        Jul 26



Site Usage

                 79 Visits                                                                             35.44% Bounce Rate

                 305 Pageviews                                                                         00:02:27 Avg. Time on Site

                 3.86 Pages/Visit                                                                      78.48% % New Visits


Visitors Overview                                                                       Content Overview

                                                                    Visitors
                                                                                        Pages                                Pageviews          % Pageviews

     10                                                                        10       /                                                83               27.21%
     5                                                                         5
                                                                                        /index.php?option=com_conten                     36               11.80%
     0                                                                         0
                                                                                        /index.php?option=com_contact                    30                 9.84%
                Jul 5           Jul 12   Jul 19                Jul 26

     Visitors                                                                           /index.php?option=com_conten                     26                 8.52%
     63                                                                                 /index.php?option=com_conten                     14                 4.59%

Traffic Sources Overview                                                                Visits for all visitors

                                         Search Engines                                                                                                   Visits
                                         41.00 (51.90%)
                                                                                            20                                                                     20
                                         Direct Traffic
                                         33.00 (41.77%)                                     10                                                                     10

                                         Referring Sites                                    0                                                                      0
                                         5.00 (6.33%)
                                                                                                     Jul 5        Jul 12       Jul 19            Jul 26

                                                                                            Visits
                                                                                            79

New vs. Returning

Visitor Type                                      Visits                % visits

New Visitor                                          62                 78.48%

Returning Visitor                                    17                 21.52%




                                                                                    1                                                        Google Analytics
Absolute Unique Visitors                                                 Pageviews for all visitors

                                                   Visitors                                                                                Pageviews

 10                                                            10         60                                                                             60

 5                                                             5          30                                                                             30

 0                                                             0          0                                                                              0


             Jul 5     Jul 12        Jul 19   Jul 26                                  Jul 5        Jul 12             Jul 19             Jul 26

  Visitors                                                                 Pageviews
  63                                                                       305

Average Pageviews for all visitors                                       Time on Site for all visitors

                                               Pages/Visit                                                                           Avg. Time on Site

 7.00                                                         7.00        00:05:00                                                                00:05:00

 3.50                                                         3.50        00:02:30                                                                00:02:30

 0.00                                                         0.00        00:00:00                                                                00:00:00


             Jul 5     Jul 12        Jul 19   Jul 26                                  Jul 5        Jul 12             Jul 19             Jul 26

  Pages/Visit                                                              Avg. Time on Site
  3.86                                                                     00:02:27

Bounce Rate for all visitors                                             Length of Visit

                                              Bounce Rate
                                                                         Duration of visit                     Visits with this duration

 100.00%                                               100.00%           0-10 seconds                                   41.77%
 50.00%                                                50.00%
                                                                         11-30 seconds                      7.59%
 0.00%                                                 0.00%
                                                                         31-60 seconds                       11.39%
             Jul 5     Jul 12        Jul 19   Jul 26

  Bounce Rate                                                            61-180 seconds                      12.66%
  35.44%                                                                 181-600 seconds                       20.25%

                                                                         601-1,800 seconds                  6.33%

                                                                         Content by Title
                                                                         Page Title                                 Pageviews                     % visits

                                                                         Vermont Partnership for                               117                38.36%

                                                                         About                                                 36                 11.80%

                                                                         Programs and Services                                 26                  8.52%

                                                                         Resources                                             14                  4.59%

                                                                         Immediate Openings                                    11                  3.61%




                                                                     2                                                          Google Analytics
www.vermontpartnership.org/                                                                   Jul 1, 2010 - Jul 31, 2010
Visitors Overview                                                                                         Comparing to: Site
                                                                                                                         Visitors

10                                                                                                                                  10



5                                                                                                                                   5



0                                                                                                                                   0



                    Jul 5                          Jul 12                            Jul 19             Jul 26



63 people visited this site

            79 Visits

            63 Absolute Unique Visitors

            305 Pageviews

            3.86 Average Pageviews

            00:02:27 Time on Site

            35.44% Bounce Rate

            78.48% New Visits


Technical Profile

Browser                                   Visits            % visits       Connection Speed              Visits          % visits

Firefox                                      38             48.10%         Cable                             31          39.24%

Safari                                       18             22.78%         DSL                               30          37.97%

Internet Explorer                            17             21.52%         Unknown                               9       11.39%

Camino                                        3              3.80%         T1                                    8       10.13%

Chrome                                        2              2.53%         Dialup                                1         1.27%




                                                                       3                                         Google Analytics
www.vermontpartnership.org/                                                                     Jul 1, 2010 - Jul 31, 2010
Traffic Sources Overview                                                                                     Comparing to: Site
                                                                                                                             Visits

20                                                                                                                                    20



10                                                                                                                                    10



0                                                                                                                                     0



                      Jul 5                   Jul 12                             Jul 19                    Jul 26



All traffic sources sent a total of 79 visits

             41.77% Direct Traffic                                                                      Search Engines
                                                                                                        41.00 (51.90%)
                                                                                                        Direct Traffic
             6.33% Referring Sites                                                                      33.00 (41.77%)
                                                                                                        Referring Sites
                                                                                                        5.00 (6.33%)
             51.90% Search Engines


Top Traffic Sources

Sources                              Visits            % visits       Keywords                              Visits          % visits

google (organic)                        40             50.63%         vermont partnership for                   20          48.78%

(direct) ((none))                       33             41.77%         vermont partnership                           4        9.76%

facebook.com (referral)                  2              2.53%         alana vermont                                 2        4.88%

education.vermont.gov                    1              1.27%         alana community organization                  1        2.44%

vbsr.org (referral)                      1              1.27%         alana name change vermont                     1        2.44%




                                                                  4                                                 Google Analytics
www.vermontpartnership.org/                                                                       Jul 1, 2010 - Jul 31, 2010
New vs. Returning                                                                                                   Comparing to: Site
                                                                                                                                     Visits

20                                                                                                                                            20



10                                                                                                                                            10



0                                                                                                                                             0



                    Jul 5                     Jul 12                                Jul 19                        Jul 26



79 visits from 2 visitor types
     Site Usage

Visits                      Pages/Visit                Avg. Time on Site             % New Visits               Bounce Rate
79                          3.86                       00:02:27                      78.48%                     35.44%
% of Site Total:            Site Avg:                  Site Avg:                     Site Avg:                  Site Avg:
  100.00%                      3.86 (0.00%)               00:02:27 (0.00%)              78.48% (0.00%)             35.44% (0.00%)

Visitor Type                                  Visits               Pages/Visit         Avg. Time on      % New Visits        Bounce Rate
                                                                                           Site

New Visitor                                                62                3.55            00:02:32        100.00%                33.87%

Returning Visitor                                          17                5.00            00:02:10           0.00%               41.18%

                                                                                                                                  1 - 2 of 2




                                                                   5                                                       Google Analytics
www.vermontpartnership.org/                                                              Jul 1, 2010 - Jul 31, 2010
Absolute Unique Visitors                                                                                      Comparing to: Site
                                                                                                                          Visitors

10                                                                                                                                   10



5                                                                                                                                    5



0                                                                                                                                    0



                    Jul 5                        Jul 12                    Jul 19                        Jul 26

63 Absolute Unique Visitors

                Thursday, July 1, 2010 0.00% (0)

                    Friday, July 2, 2010 0.00% (0)

                 Saturday, July 3, 2010 0.00% (0)

                  Sunday, July 4, 2010 0.00% (0)

                  Monday, July 5, 2010 0.00% (0)

                 Tuesday, July 6, 2010 0.00% (0)

              Wednesday, July 7, 2010 0.00% (0)

                Thursday, July 8, 2010 0.00% (0)

                    Friday, July 9, 2010 0.00% (0)

               Saturday, July 10, 2010 0.00% (0)

                 Sunday, July 11, 2010 0.00% (0)

                Monday, July 12, 2010 0.00% (0)

                Tuesday, July 13, 2010 0.00% (0)

            Wednesday, July 14, 2010 0.00% (0)

               Thursday, July 15, 2010 0.00% (0)

                  Friday, July 16, 2010 0.00% (0)

               Saturday, July 17, 2010 0.00% (0)

                 Sunday, July 18, 2010 0.00% (0)

                Monday, July 19, 2010 0.00% (0)

                Tuesday, July 20, 2010                                                           12.86% (9)

            Wednesday, July 21, 2010                                                      11.43% (8)

               Thursday, July 22, 2010                                                    11.43% (8)

                  Friday, July 23, 2010                               7.14% (5)

               Saturday, July 24, 2010                2.86% (2)

                 Sunday, July 25, 2010        1.43% (1)

                Monday, July 26, 2010                                               10.00% (7)




                                                                  6                                               Google Analytics
Tuesday, July 27, 2010                                            14.29% (10)

Wednesday, July 28, 2010                   7.14% (5)

  Thursday, July 29, 2010    4.29% (3)

     Friday, July 30, 2010                             11.43% (8)

  Saturday, July 31, 2010            5.71% (4)




                                 7                                        Google Analytics
www.vermontpartnership.org/                                                          Jul 1, 2010 - Jul 31, 2010
Average Pageviews for all visitors                                                               Comparing to: Site
                                                                                                              Pages/Visit

7.00                                                                                                                        7.00



3.50                                                                                                                        3.50



0.00                                                                                                                        0.00



                      Jul 5                      Jul 12              Jul 19                    Jul 26

3.86 Pages/Visit

               Thursday, July 1, 2010 0.00

                     Friday, July 2, 2010 0.00

               Saturday, July 3, 2010 0.00

                    Sunday, July 4, 2010 0.00

                   Monday, July 5, 2010 0.00

                   Tuesday, July 6, 2010 0.00

             Wednesday, July 7, 2010 0.00

               Thursday, July 8, 2010 0.00

                     Friday, July 9, 2010 0.00

              Saturday, July 10, 2010 0.00

                   Sunday, July 11, 2010 0.00

               Monday, July 12, 2010 0.00

               Tuesday, July 13, 2010 0.00

           Wednesday, July 14, 2010 0.00

              Thursday, July 15, 2010 0.00

                    Friday, July 16, 2010 0.00

              Saturday, July 17, 2010 0.00

                   Sunday, July 18, 2010 0.00

               Monday, July 19, 2010 0.00

               Tuesday, July 20, 2010                                         4.11

           Wednesday, July 21, 2010                                  3.62

              Thursday, July 22, 2010                                3.62

                    Friday, July 23, 2010                     3.00

              Saturday, July 24, 2010              1.00

                   Sunday, July 25, 2010           1.00

               Monday, July 26, 2010                                          4.12




                                                          8                                             Google Analytics
Tuesday, July 27, 2010                3.62

Wednesday, July 28, 2010         2.60

  Thursday, July 29, 2010                             5.33

     Friday, July 30, 2010                     4.33

  Saturday, July 31, 2010                                    6.20




                             9                                      Google Analytics
www.vermontpartnership.org/                                                           Jul 1, 2010 - Jul 31, 2010
Bounce Rate for all visitors                                                                       Comparing to: Site
                                                                                                               Bounce Rate

100.00%                                                                                                               100.00%



50.00%                                                                                                                50.00%



0.00%                                                                                                                 0.00%



                 Jul 5                        Jul 12                         Jul 19              Jul 26

35.44% Bounce Rate

             Thursday, July 1, 2010 0.00%

                Friday, July 2, 2010 0.00%

             Saturday, July 3, 2010 0.00%

              Sunday, July 4, 2010 0.00%

              Monday, July 5, 2010 0.00%

              Tuesday, July 6, 2010 0.00%

           Wednesday, July 7, 2010 0.00%

             Thursday, July 8, 2010 0.00%

                Friday, July 9, 2010 0.00%

            Saturday, July 10, 2010 0.00%

             Sunday, July 11, 2010 0.00%

             Monday, July 12, 2010 0.00%

            Tuesday, July 13, 2010 0.00%

          Wednesday, July 14, 2010 0.00%

            Thursday, July 15, 2010 0.00%

               Friday, July 16, 2010 0.00%

            Saturday, July 17, 2010 0.00%

             Sunday, July 18, 2010 0.00%

             Monday, July 19, 2010 0.00%

            Tuesday, July 20, 2010           11.11%

          Wednesday, July 21, 2010                                       50.00%

            Thursday, July 22, 2010                             37.50%

               Friday, July 23, 2010               20.00%

            Saturday, July 24, 2010                                                            100.00%

             Sunday, July 25, 2010                                                             100.00%

             Monday, July 26, 2010                     25.00%




                                                                10                                        Google Analytics
Tuesday, July 27, 2010                            46.15%

Wednesday, July 28, 2010                                     60.00%

  Thursday, July 29, 2010 0.00%

     Friday, July 30, 2010                 33.33%

  Saturday, July 31, 2010         20.00%




                                            11                        Google Analytics
www.vermontpartnership.org/                                                    Jul 1, 2010 - Jul 31, 2010
Content Overview                                                                           Comparing to: Site
                                                                                                        Pageviews

60                                                                                                                  60



30                                                                                                                  30



0                                                                                                                   0



                  Jul 5                      Jul 12               Jul 19                 Jul 26



Pages on this site were viewed a total of 305 times

           305 Pageviews

           240 Unique Views

           35.44% Bounce Rate


Top Content

Pages                                                                      Pageviews                 % Pageviews

/                                                                                83                       27.21%

/index.php?option=com_content&view=article&id=13&Itemid=26                       36                       11.80%

/index.php?option=com_contact&view=contact&id=2&Itemid=70                        30                         9.84%

/index.php?option=com_content&view=article&id=14&Itemid=27                       26                         8.52%

/index.php?option=com_content&view=article&id=31&Itemid=45                       14                         4.59%




                                                             12                                   Google Analytics
www.vermontpartnership.org/                                                               Jul 1, 2010 - Jul 31, 2010
 Visits for all visitors                                                                               Comparing to: Site
                                                                                                                       Visits

20                                                                                                                              20



10                                                                                                                              10



0                                                                                                                               0



                   Jul 5                       Jul 12                       Jul 19                   Jul 26

79 Visits                                                       2.55 Visits / Day

               Thursday, July 1, 2010 0.00% (0)

                  Friday, July 2, 2010 0.00% (0)

               Saturday, July 3, 2010 0.00% (0)

                Sunday, July 4, 2010 0.00% (0)

                Monday, July 5, 2010 0.00% (0)

                Tuesday, July 6, 2010 0.00% (0)

             Wednesday, July 7, 2010 0.00% (0)

               Thursday, July 8, 2010 0.00% (0)

                  Friday, July 9, 2010 0.00% (0)

              Saturday, July 10, 2010 0.00% (0)

               Sunday, July 11, 2010 0.00% (0)

               Monday, July 12, 2010 0.00% (0)

              Tuesday, July 13, 2010 0.00% (0)

            Wednesday, July 14, 2010 0.00% (0)

              Thursday, July 15, 2010 0.00% (0)

                 Friday, July 16, 2010 0.00% (0)

              Saturday, July 17, 2010 0.00% (0)

               Sunday, July 18, 2010 0.00% (0)

               Monday, July 19, 2010 0.00% (0)

              Tuesday, July 20, 2010                                                 11.39% (9)

            Wednesday, July 21, 2010                                          10.13% (8)

              Thursday, July 22, 2010                                         10.13% (8)

                 Friday, July 23, 2010                         6.33% (5)

              Saturday, July 24, 2010              2.53% (2)

               Sunday, July 25, 2010       1.27% (1)

               Monday, July 26, 2010                                          10.13% (8)




                                                               13                                             Google Analytics
Tuesday, July 27, 2010                                 16.46% (13)

Wednesday, July 28, 2010                 6.33% (5)

  Thursday, July 29, 2010    3.80% (3)

     Friday, July 30, 2010                           15.19% (12)

  Saturday, July 31, 2010                6.33% (5)




                                     14                            Google Analytics
www.vermontpartnership.org/                                                           Jul 1, 2010 - Jul 31, 2010
Pageviews for all visitors                                                                        Comparing to: Site
                                                                                                               Pageviews

60                                                                                                                         60



30                                                                                                                         30



0                                                                                                                          0



                    Jul 5                        Jul 12                  Jul 19                 Jul 26

305 Pageviews

                Thursday, July 1, 2010 0.00% (0)

                   Friday, July 2, 2010 0.00% (0)

                Saturday, July 3, 2010 0.00% (0)

                  Sunday, July 4, 2010 0.00% (0)

                 Monday, July 5, 2010 0.00% (0)

                 Tuesday, July 6, 2010 0.00% (0)

           Wednesday, July 7, 2010 0.00% (0)

                Thursday, July 8, 2010 0.00% (0)

                   Friday, July 9, 2010 0.00% (0)

            Saturday, July 10, 2010 0.00% (0)

                Sunday, July 11, 2010 0.00% (0)

                Monday, July 12, 2010 0.00% (0)

                Tuesday, July 13, 2010 0.00% (0)

          Wednesday, July 14, 2010 0.00% (0)

            Thursday, July 15, 2010 0.00% (0)

                  Friday, July 16, 2010 0.00% (0)

            Saturday, July 17, 2010 0.00% (0)

                Sunday, July 18, 2010 0.00% (0)

                Monday, July 19, 2010 0.00% (0)

                Tuesday, July 20, 2010                                            12.13% (37)

          Wednesday, July 21, 2010                                     9.51% (29)

            Thursday, July 22, 2010                                    9.51% (29)

                  Friday, July 23, 2010                   4.92% (15)

            Saturday, July 24, 2010        0.66% (2)

                Sunday, July 25, 2010     0.33% (1)

                Monday, July 26, 2010                                        10.82% (33)




                                                              15                                         Google Analytics
Tuesday, July 27, 2010                                   15.41% (47)

Wednesday, July 28, 2010     4.26% (13)

  Thursday, July 29, 2010       5.25% (16)

     Friday, July 30, 2010                                      17.05% (52)

  Saturday, July 31, 2010                    10.16% (31)




                                    16                                   Google Analytics
www.vermontpartnership.org/                                                    Jul 1, 2010 - Jul 31, 2010
Time on Site for all visitors                                                                   Comparing to: Site
                                                                                                         Avg. Time on Site

00:05:00                                                                                                             00:05:00



00:02:30                                                                                                             00:02:30



00:00:00                                                                                                             00:00:00



                  Jul 5                          Jul 12        Jul 19                         Jul 26

00:02:27 Avg. Time on Site

              Thursday, July 1, 2010 00:00:00

                 Friday, July 2, 2010 00:00:00

               Saturday, July 3, 2010 00:00:00

                Sunday, July 4, 2010 00:00:00

                Monday, July 5, 2010 00:00:00

               Tuesday, July 6, 2010 00:00:00

            Wednesday, July 7, 2010 00:00:00

              Thursday, July 8, 2010 00:00:00

                 Friday, July 9, 2010 00:00:00

              Saturday, July 10, 2010 00:00:00

               Sunday, July 11, 2010 00:00:00

              Monday, July 12, 2010 00:00:00

              Tuesday, July 13, 2010 00:00:00

           Wednesday, July 14, 2010 00:00:00

             Thursday, July 15, 2010 00:00:00

                Friday, July 16, 2010 00:00:00

              Saturday, July 17, 2010 00:00:00

               Sunday, July 18, 2010 00:00:00

              Monday, July 19, 2010 00:00:00

              Tuesday, July 20, 2010                                               00:03:29

           Wednesday, July 21, 2010                                           00:03:08

             Thursday, July 22, 2010                                          00:03:10

                Friday, July 23, 2010                                              00:03:28

              Saturday, July 24, 2010 00:00:00

               Sunday, July 25, 2010 00:00:00

              Monday, July 26, 2010                                     00:02:44




                                                          17                                           Google Analytics
Tuesday, July 27, 2010            00:01:37

Wednesday, July 28, 2010          00:01:25

  Thursday, July 29, 2010                      00:03:41

     Friday, July 30, 2010   00:01:05

  Saturday, July 31, 2010                            00:04:05




                                   18                       Google Analytics
www.vermontpartnership.org/                                                   Jul 1, 2010 - Jul 31, 2010
Length of Visit                                                                                     Comparing to: Site

Most visits lasted: 0-10 seconds

Duration of visit                   Visits with                          Percentage of all visits
                                   this duration

0-10 seconds                              33.00                              41.77%

11-30 seconds                               6.00        7.59%

31-60 seconds                               9.00          11.39%

61-180 seconds                            10.00           12.66%

181-600 seconds                           16.00                 20.25%

601-1,800 seconds                           5.00        6.33%




                                                   19                                                 Google Analytics
www.vermontpartnership.org/                                                                           Jul 1, 2010 - Jul 31, 2010
Content by Title                                                                                                            Comparing to: Site
                                                                                                                                         Pageviews

60                                                                                                                                                   60



30                                                                                                                                                   30



0                                                                                                                                                    0



                    Jul 5                             Jul 12                            Jul 19                            Jul 26



33 page titles were viewed a total of 305 times
     Content Performance

Pageviews                   Unique                Avg. Time on           Bounce Rate               % Exit                    $ Index
                            Pageviews             Page
305                                                                      35.44%                    25.90%                    $0.00
% of Site Total:            240                   00:00:52               Site Avg:                 Site Avg:                 Site Avg:
  100.00%                   % of Site Total:      Site Avg:                 35.44% (0.00%)            25.90% (0.00%)            $0.00 (0.00%)
                              100.00%                00:00:52 (0.00%)

Page Title                                     Pageviews        Unique           Avg. Time on    Bounce Rate           % Exit            $ Index
                                                               Pageviews            Page

Vermont Partnership for Fairness                      117                92          00:00:58         31.25%             34.19%              $0.00
and Diversity

About                                                   36               26          00:01:26         37.50%             30.56%              $0.00

Programs and Services                                   26               19          00:00:12          0.00%              3.85%              $0.00

Resources                                               14               12          00:00:55          0.00%             14.29%              $0.00

Immediate Openings                                      11               10          00:00:32          0.00%             27.27%              $0.00

Policy / Research                                       11                   7       00:00:22          0.00%              0.00%              $0.00

Civil Rights Advocacy                                   10                   6       00:00:34          0.00%              0.00%              $0.00

Education                                                  9                 7       00:00:28          0.00%             11.11%              $0.00

Community Residents                                        7                 7       00:00:09          0.00%             14.29%              $0.00

Make a Donation                                            6                 5       00:00:24       100.00%              33.33%              $0.00

Search                                                     6                 3       00:00:51          0.00%              0.00%              $0.00

Services                                                   6                 6       00:00:52          0.00%             16.67%              $0.00

Complainant Tool Kit                                       5                 2       00:00:31          0.00%             20.00%              $0.00

Login                                                      5                 3       00:00:09          0.00%              0.00%              $0.00

Press Page                                                 4                 4       00:00:17       100.00%              50.00%              $0.00

Arab-American Links                                        3                 3       00:00:00          0.00%           100.00%               $0.00

Business Organizations                                     3                 3       00:03:41          0.00%             33.33%              $0.00

Educators                                                  3                 3       00:09:58          0.00%             33.33%              $0.00

Police Survey                                              3                 3       00:00:03          0.00%             66.67%              $0.00

April 24, 2009 Church cross is                             2                 1       00:00:29          0.00%              0.00%              $0.00
desecrated



                                                                        20                                                         Google Analytics
Brochure         2        2   00:00:31    0.00%    50.00%          $0.00

Bumper Sticker   2        2   00:00:00   100.00%   100.00%         $0.00

Events           2        2   00:00:17   100.00%   50.00%          $0.00

Facing Change    2        2   00:00:06    0.00%     0.00%          $0.00

Newsletter       2        2   00:00:09    0.00%     0.00%          $0.00

                                                             1 - 25 of 33




                     21                                 Google Analytics

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073110 site analytics_benchmark

  • 1. Web Analytics – Benchmark Summary for Prepared by Peter Lloyd Johnson Marlboro College Graduate Center Capstone Project August 7, 2010
  • 2. Peter Lloyd Johnson Web Analytics – Benchmark Summary August 7, 2010 Capstone Overview/Where Are We Today? The Vermont Partnership for Fairness and Diversity’s website is in the process of undergoing a change. As mentioned in other Capstone supporting documents, the Vermont Partnership feels that its existing site does not accurately represent the future of the organization, nor does it present a compelling argument for readers to spend time learning about the important work the organization shoulders each day. A new site that better represents the organization, coupled with social media tools to engage and build community, represent a significant commitment of resources by an organization seriously lacking deep pockets. How are we to know whether the actions we’ve taken are contributing to any legitimate success? Enter Google Analytics. The following 23 pages shows the breadth of information that can be tracked on behalf of the Vermont Partnership’s website. (The two immediate pages provide Google-authored definitions for terms that define the subsequent charts and graphs.) In the final analysis, what is important is the relative level of engagement that can be tracked by these tools. The creation of site goals allows us to see how effectively we are moving the reader through the site; the extent to which our content is interesting; and the degree to which readers will accept some form of on-going communication from the organization. Where do we want to be? Until the new site is launched, the following goals have been implemented for the existing Vermont Partnership’s website: Initial Goal Proposed Metric Goal #1: Time spent on site Five (5) total minutes Goal #2: Total page views Five (5) pages viewed Goal #3: E-newsletter signup Arrival at E-newsletter log-in page Goal #4: “About” page “About” page viewed Goal #5: Contact Funnel – Home page/About page/Contact Once the new site is launched, goals will need to be reviewed so that the organization maintains focus on pages it believes are critical to future growth. Other enhancements to the site will also require changes to the analytics tool. Among those will be the creation of a “thank-you” page for anyone signing up for the Vermont Partnership’s e-newsletter and a more important “thank-you” page for anyone who elects to support the organization through a financial donation. Expanded content will be important to track. Specifically, the testimonial pages that have been added as well as the extremely important “Donate” functionality. How will people navigate to these sections and what is the best way of insuring that roadblocks are not encountered. Is Facebook generating visits to the site and is our email initiative paying dividends? Sounds like an HCI challenge that’s answerable by Google Analytics to me. (Please see the accompanying glossary and Analytics charts that follows this page.)
  • 3. Peter Lloyd Johnson Web Analytics – Benchmark Summary August 7, 2010 - Capstone Google Analytics: - Definitions Visitors Overview: How many new and returning visitors came to your site and how extensively did they interact with your content? This traffic overview allows you to drill down into aspects of visit quality (i.e. average pageviews, time on site, bounce rate) and visit characteristics (i.e. first time visitors, returning visits) Content Overview: Which are the most commonly viewed groups of pages on your site (grouped by title), and how are they used? This report provides the same information that is in the "Top Content" report, but aggregated by title tag value. Traffic Sources Overview: This report provides an overview of the different kinds of sources that send traffic to your site. The graph shows traffic trends; the pie chart and tables show what is driving the trends. "Direct Traffic" is visits from people who clicked a bookmark to come to your site or who typed your site URL directly into their browser. "Referring Sites" shows visits from people who clicked to your site from another site. "Search Engines" shows visits from people who clicked to your site from a search engine result page. Visits vs. Visitors: Analytics measures both visits and visitors in your account. Visits represent the number of individual sessions initiated by all the visitors to your site. If a user is inactive on your site for 30 minutes or more, any future activity will be attributed to a new session. Users that leave your site and return within 30 minutes will be counted as part of the original session. The initial session by a user during any given date range is considered to be an additional visit and an additional visitor. Any future sessions from the same user during the selected time period are counted as additional visits, but not as additional visitors. New vs. Returning: A high number of new visitors suggests that you are successful at driving traffic to your site while a high number of return visitors suggests that the site content is engaging enough to keep visitors coming back. You can see how frequently visitors return and how many times they return in ‘Recency’ report and the ‘Loyalty report’, both under ‘New vs. Returning’ in the Visitors section. Absolute Unique Visitors: represents the number of unduplicated (counted only once) visitors to your website over the course of a specified time period. A Unique Visitor is determined using cookies. Pageviews: the total number of pages viewed on your site and is a general measure of how much your site is used. It is more useful as a basic indicator of the traffic load on your site and server than as a marketing measure.
  • 4. Peter Lloyd Johnson Web Analytics – Benchmark Summary August 7, 2010 - Capstone Average Pageviews: Is one way of measuring visit quality. A high Average Pageviews number suggests that visitors interact extensively with your site. A high Average Pageviews results from one or both of: 1. Appropriately targeted traffic (i.e. visitors who are interested in what your site offers 2. High quality content effectively presented on the site. Conversely, a low average pageviews indicates that the traffic coming to the site has not been appropriately targeted to what the site offers or that the site does not deliver what was promised to the visitor. Time on Site: Time on site is one way of measuring visit quality. If visitors spend a long time visiting your site, they may be interacting extensively with it. However, Time on site can be misleading because visitors often leave browser windows open when they are not actually viewing or using your site. Bounce Rate: Bounce rate is the percentage of single-page visits (i.e. visits in which the person left your site from the entrance page). Bounce rate is a measure of visit quality and a high bounce rate generally indicates that site entrance (landing) pages are not relevant to your visitors. You can minimize Bounce Rates by tailoring landing pages to each keyword and ad that you run. Landing pages should provide the information and services that were promised in the ad copy. Length of Visit: In order to capture the length of a visit, Google Analytics tracks the elapsed time between pageviews. The last page of a visit will not be recorded (as there is no subsequent pageview). Single-page visits are assigned to the 0-10 second category. Top Content: Which are the most commonly viewed pages on your site, and how are they used? The table lists all of the pages, which were viewed on your site. A high bounce rate indicates a landing page that should be redesigned or tailored to the specific ad which links to it. Time on Site for all Visitors: A high 'Time on Page' may indicate content that is particularly interesting to visitors. The significance of exits varies according to each page. For example, it may be common for visitors to exit your site from a receipt or "thank you" page because they have completed a conversion activity. In contrast, a high number of exits from a non-goal page (from a funnel page, for example) may indicate that the page is confusing or that it generates user errors. Content by Title: Which are the most commonly viewed groups of pages on your site (grouped by title), and how are they used? This report provides the same information that is in the "Top Content" report, but aggregated by title tag value.
  • 5. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Dashboard Comparing to: Site Visits 20 20 10 10 0 0 Jul 5 Jul 12 Jul 19 Jul 26 Site Usage 79 Visits 35.44% Bounce Rate 305 Pageviews 00:02:27 Avg. Time on Site 3.86 Pages/Visit 78.48% % New Visits Visitors Overview Content Overview Visitors Pages Pageviews % Pageviews 10 10 / 83 27.21% 5 5 /index.php?option=com_conten 36 11.80% 0 0 /index.php?option=com_contact 30 9.84% Jul 5 Jul 12 Jul 19 Jul 26 Visitors /index.php?option=com_conten 26 8.52% 63 /index.php?option=com_conten 14 4.59% Traffic Sources Overview Visits for all visitors Search Engines Visits 41.00 (51.90%) 20 20 Direct Traffic 33.00 (41.77%) 10 10 Referring Sites 0 0 5.00 (6.33%) Jul 5 Jul 12 Jul 19 Jul 26 Visits 79 New vs. Returning Visitor Type Visits % visits New Visitor 62 78.48% Returning Visitor 17 21.52% 1 Google Analytics
  • 6. Absolute Unique Visitors Pageviews for all visitors Visitors Pageviews 10 10 60 60 5 5 30 30 0 0 0 0 Jul 5 Jul 12 Jul 19 Jul 26 Jul 5 Jul 12 Jul 19 Jul 26 Visitors Pageviews 63 305 Average Pageviews for all visitors Time on Site for all visitors Pages/Visit Avg. Time on Site 7.00 7.00 00:05:00 00:05:00 3.50 3.50 00:02:30 00:02:30 0.00 0.00 00:00:00 00:00:00 Jul 5 Jul 12 Jul 19 Jul 26 Jul 5 Jul 12 Jul 19 Jul 26 Pages/Visit Avg. Time on Site 3.86 00:02:27 Bounce Rate for all visitors Length of Visit Bounce Rate Duration of visit Visits with this duration 100.00% 100.00% 0-10 seconds 41.77% 50.00% 50.00% 11-30 seconds 7.59% 0.00% 0.00% 31-60 seconds 11.39% Jul 5 Jul 12 Jul 19 Jul 26 Bounce Rate 61-180 seconds 12.66% 35.44% 181-600 seconds 20.25% 601-1,800 seconds 6.33% Content by Title Page Title Pageviews % visits Vermont Partnership for 117 38.36% About 36 11.80% Programs and Services 26 8.52% Resources 14 4.59% Immediate Openings 11 3.61% 2 Google Analytics
  • 7. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Visitors Overview Comparing to: Site Visitors 10 10 5 5 0 0 Jul 5 Jul 12 Jul 19 Jul 26 63 people visited this site 79 Visits 63 Absolute Unique Visitors 305 Pageviews 3.86 Average Pageviews 00:02:27 Time on Site 35.44% Bounce Rate 78.48% New Visits Technical Profile Browser Visits % visits Connection Speed Visits % visits Firefox 38 48.10% Cable 31 39.24% Safari 18 22.78% DSL 30 37.97% Internet Explorer 17 21.52% Unknown 9 11.39% Camino 3 3.80% T1 8 10.13% Chrome 2 2.53% Dialup 1 1.27% 3 Google Analytics
  • 8. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Traffic Sources Overview Comparing to: Site Visits 20 20 10 10 0 0 Jul 5 Jul 12 Jul 19 Jul 26 All traffic sources sent a total of 79 visits 41.77% Direct Traffic Search Engines 41.00 (51.90%) Direct Traffic 6.33% Referring Sites 33.00 (41.77%) Referring Sites 5.00 (6.33%) 51.90% Search Engines Top Traffic Sources Sources Visits % visits Keywords Visits % visits google (organic) 40 50.63% vermont partnership for 20 48.78% (direct) ((none)) 33 41.77% vermont partnership 4 9.76% facebook.com (referral) 2 2.53% alana vermont 2 4.88% education.vermont.gov 1 1.27% alana community organization 1 2.44% vbsr.org (referral) 1 1.27% alana name change vermont 1 2.44% 4 Google Analytics
  • 9. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 New vs. Returning Comparing to: Site Visits 20 20 10 10 0 0 Jul 5 Jul 12 Jul 19 Jul 26 79 visits from 2 visitor types Site Usage Visits Pages/Visit Avg. Time on Site % New Visits Bounce Rate 79 3.86 00:02:27 78.48% 35.44% % of Site Total: Site Avg: Site Avg: Site Avg: Site Avg: 100.00% 3.86 (0.00%) 00:02:27 (0.00%) 78.48% (0.00%) 35.44% (0.00%) Visitor Type Visits Pages/Visit Avg. Time on % New Visits Bounce Rate Site New Visitor 62 3.55 00:02:32 100.00% 33.87% Returning Visitor 17 5.00 00:02:10 0.00% 41.18% 1 - 2 of 2 5 Google Analytics
  • 10. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Absolute Unique Visitors Comparing to: Site Visitors 10 10 5 5 0 0 Jul 5 Jul 12 Jul 19 Jul 26 63 Absolute Unique Visitors Thursday, July 1, 2010 0.00% (0) Friday, July 2, 2010 0.00% (0) Saturday, July 3, 2010 0.00% (0) Sunday, July 4, 2010 0.00% (0) Monday, July 5, 2010 0.00% (0) Tuesday, July 6, 2010 0.00% (0) Wednesday, July 7, 2010 0.00% (0) Thursday, July 8, 2010 0.00% (0) Friday, July 9, 2010 0.00% (0) Saturday, July 10, 2010 0.00% (0) Sunday, July 11, 2010 0.00% (0) Monday, July 12, 2010 0.00% (0) Tuesday, July 13, 2010 0.00% (0) Wednesday, July 14, 2010 0.00% (0) Thursday, July 15, 2010 0.00% (0) Friday, July 16, 2010 0.00% (0) Saturday, July 17, 2010 0.00% (0) Sunday, July 18, 2010 0.00% (0) Monday, July 19, 2010 0.00% (0) Tuesday, July 20, 2010 12.86% (9) Wednesday, July 21, 2010 11.43% (8) Thursday, July 22, 2010 11.43% (8) Friday, July 23, 2010 7.14% (5) Saturday, July 24, 2010 2.86% (2) Sunday, July 25, 2010 1.43% (1) Monday, July 26, 2010 10.00% (7) 6 Google Analytics
  • 11. Tuesday, July 27, 2010 14.29% (10) Wednesday, July 28, 2010 7.14% (5) Thursday, July 29, 2010 4.29% (3) Friday, July 30, 2010 11.43% (8) Saturday, July 31, 2010 5.71% (4) 7 Google Analytics
  • 12. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Average Pageviews for all visitors Comparing to: Site Pages/Visit 7.00 7.00 3.50 3.50 0.00 0.00 Jul 5 Jul 12 Jul 19 Jul 26 3.86 Pages/Visit Thursday, July 1, 2010 0.00 Friday, July 2, 2010 0.00 Saturday, July 3, 2010 0.00 Sunday, July 4, 2010 0.00 Monday, July 5, 2010 0.00 Tuesday, July 6, 2010 0.00 Wednesday, July 7, 2010 0.00 Thursday, July 8, 2010 0.00 Friday, July 9, 2010 0.00 Saturday, July 10, 2010 0.00 Sunday, July 11, 2010 0.00 Monday, July 12, 2010 0.00 Tuesday, July 13, 2010 0.00 Wednesday, July 14, 2010 0.00 Thursday, July 15, 2010 0.00 Friday, July 16, 2010 0.00 Saturday, July 17, 2010 0.00 Sunday, July 18, 2010 0.00 Monday, July 19, 2010 0.00 Tuesday, July 20, 2010 4.11 Wednesday, July 21, 2010 3.62 Thursday, July 22, 2010 3.62 Friday, July 23, 2010 3.00 Saturday, July 24, 2010 1.00 Sunday, July 25, 2010 1.00 Monday, July 26, 2010 4.12 8 Google Analytics
  • 13. Tuesday, July 27, 2010 3.62 Wednesday, July 28, 2010 2.60 Thursday, July 29, 2010 5.33 Friday, July 30, 2010 4.33 Saturday, July 31, 2010 6.20 9 Google Analytics
  • 14. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Bounce Rate for all visitors Comparing to: Site Bounce Rate 100.00% 100.00% 50.00% 50.00% 0.00% 0.00% Jul 5 Jul 12 Jul 19 Jul 26 35.44% Bounce Rate Thursday, July 1, 2010 0.00% Friday, July 2, 2010 0.00% Saturday, July 3, 2010 0.00% Sunday, July 4, 2010 0.00% Monday, July 5, 2010 0.00% Tuesday, July 6, 2010 0.00% Wednesday, July 7, 2010 0.00% Thursday, July 8, 2010 0.00% Friday, July 9, 2010 0.00% Saturday, July 10, 2010 0.00% Sunday, July 11, 2010 0.00% Monday, July 12, 2010 0.00% Tuesday, July 13, 2010 0.00% Wednesday, July 14, 2010 0.00% Thursday, July 15, 2010 0.00% Friday, July 16, 2010 0.00% Saturday, July 17, 2010 0.00% Sunday, July 18, 2010 0.00% Monday, July 19, 2010 0.00% Tuesday, July 20, 2010 11.11% Wednesday, July 21, 2010 50.00% Thursday, July 22, 2010 37.50% Friday, July 23, 2010 20.00% Saturday, July 24, 2010 100.00% Sunday, July 25, 2010 100.00% Monday, July 26, 2010 25.00% 10 Google Analytics
  • 15. Tuesday, July 27, 2010 46.15% Wednesday, July 28, 2010 60.00% Thursday, July 29, 2010 0.00% Friday, July 30, 2010 33.33% Saturday, July 31, 2010 20.00% 11 Google Analytics
  • 16. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Content Overview Comparing to: Site Pageviews 60 60 30 30 0 0 Jul 5 Jul 12 Jul 19 Jul 26 Pages on this site were viewed a total of 305 times 305 Pageviews 240 Unique Views 35.44% Bounce Rate Top Content Pages Pageviews % Pageviews / 83 27.21% /index.php?option=com_content&view=article&id=13&Itemid=26 36 11.80% /index.php?option=com_contact&view=contact&id=2&Itemid=70 30 9.84% /index.php?option=com_content&view=article&id=14&Itemid=27 26 8.52% /index.php?option=com_content&view=article&id=31&Itemid=45 14 4.59% 12 Google Analytics
  • 17. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Visits for all visitors Comparing to: Site Visits 20 20 10 10 0 0 Jul 5 Jul 12 Jul 19 Jul 26 79 Visits 2.55 Visits / Day Thursday, July 1, 2010 0.00% (0) Friday, July 2, 2010 0.00% (0) Saturday, July 3, 2010 0.00% (0) Sunday, July 4, 2010 0.00% (0) Monday, July 5, 2010 0.00% (0) Tuesday, July 6, 2010 0.00% (0) Wednesday, July 7, 2010 0.00% (0) Thursday, July 8, 2010 0.00% (0) Friday, July 9, 2010 0.00% (0) Saturday, July 10, 2010 0.00% (0) Sunday, July 11, 2010 0.00% (0) Monday, July 12, 2010 0.00% (0) Tuesday, July 13, 2010 0.00% (0) Wednesday, July 14, 2010 0.00% (0) Thursday, July 15, 2010 0.00% (0) Friday, July 16, 2010 0.00% (0) Saturday, July 17, 2010 0.00% (0) Sunday, July 18, 2010 0.00% (0) Monday, July 19, 2010 0.00% (0) Tuesday, July 20, 2010 11.39% (9) Wednesday, July 21, 2010 10.13% (8) Thursday, July 22, 2010 10.13% (8) Friday, July 23, 2010 6.33% (5) Saturday, July 24, 2010 2.53% (2) Sunday, July 25, 2010 1.27% (1) Monday, July 26, 2010 10.13% (8) 13 Google Analytics
  • 18. Tuesday, July 27, 2010 16.46% (13) Wednesday, July 28, 2010 6.33% (5) Thursday, July 29, 2010 3.80% (3) Friday, July 30, 2010 15.19% (12) Saturday, July 31, 2010 6.33% (5) 14 Google Analytics
  • 19. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Pageviews for all visitors Comparing to: Site Pageviews 60 60 30 30 0 0 Jul 5 Jul 12 Jul 19 Jul 26 305 Pageviews Thursday, July 1, 2010 0.00% (0) Friday, July 2, 2010 0.00% (0) Saturday, July 3, 2010 0.00% (0) Sunday, July 4, 2010 0.00% (0) Monday, July 5, 2010 0.00% (0) Tuesday, July 6, 2010 0.00% (0) Wednesday, July 7, 2010 0.00% (0) Thursday, July 8, 2010 0.00% (0) Friday, July 9, 2010 0.00% (0) Saturday, July 10, 2010 0.00% (0) Sunday, July 11, 2010 0.00% (0) Monday, July 12, 2010 0.00% (0) Tuesday, July 13, 2010 0.00% (0) Wednesday, July 14, 2010 0.00% (0) Thursday, July 15, 2010 0.00% (0) Friday, July 16, 2010 0.00% (0) Saturday, July 17, 2010 0.00% (0) Sunday, July 18, 2010 0.00% (0) Monday, July 19, 2010 0.00% (0) Tuesday, July 20, 2010 12.13% (37) Wednesday, July 21, 2010 9.51% (29) Thursday, July 22, 2010 9.51% (29) Friday, July 23, 2010 4.92% (15) Saturday, July 24, 2010 0.66% (2) Sunday, July 25, 2010 0.33% (1) Monday, July 26, 2010 10.82% (33) 15 Google Analytics
  • 20. Tuesday, July 27, 2010 15.41% (47) Wednesday, July 28, 2010 4.26% (13) Thursday, July 29, 2010 5.25% (16) Friday, July 30, 2010 17.05% (52) Saturday, July 31, 2010 10.16% (31) 16 Google Analytics
  • 21. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Time on Site for all visitors Comparing to: Site Avg. Time on Site 00:05:00 00:05:00 00:02:30 00:02:30 00:00:00 00:00:00 Jul 5 Jul 12 Jul 19 Jul 26 00:02:27 Avg. Time on Site Thursday, July 1, 2010 00:00:00 Friday, July 2, 2010 00:00:00 Saturday, July 3, 2010 00:00:00 Sunday, July 4, 2010 00:00:00 Monday, July 5, 2010 00:00:00 Tuesday, July 6, 2010 00:00:00 Wednesday, July 7, 2010 00:00:00 Thursday, July 8, 2010 00:00:00 Friday, July 9, 2010 00:00:00 Saturday, July 10, 2010 00:00:00 Sunday, July 11, 2010 00:00:00 Monday, July 12, 2010 00:00:00 Tuesday, July 13, 2010 00:00:00 Wednesday, July 14, 2010 00:00:00 Thursday, July 15, 2010 00:00:00 Friday, July 16, 2010 00:00:00 Saturday, July 17, 2010 00:00:00 Sunday, July 18, 2010 00:00:00 Monday, July 19, 2010 00:00:00 Tuesday, July 20, 2010 00:03:29 Wednesday, July 21, 2010 00:03:08 Thursday, July 22, 2010 00:03:10 Friday, July 23, 2010 00:03:28 Saturday, July 24, 2010 00:00:00 Sunday, July 25, 2010 00:00:00 Monday, July 26, 2010 00:02:44 17 Google Analytics
  • 22. Tuesday, July 27, 2010 00:01:37 Wednesday, July 28, 2010 00:01:25 Thursday, July 29, 2010 00:03:41 Friday, July 30, 2010 00:01:05 Saturday, July 31, 2010 00:04:05 18 Google Analytics
  • 23. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Length of Visit Comparing to: Site Most visits lasted: 0-10 seconds Duration of visit Visits with Percentage of all visits this duration 0-10 seconds 33.00 41.77% 11-30 seconds 6.00 7.59% 31-60 seconds 9.00 11.39% 61-180 seconds 10.00 12.66% 181-600 seconds 16.00 20.25% 601-1,800 seconds 5.00 6.33% 19 Google Analytics
  • 24. www.vermontpartnership.org/ Jul 1, 2010 - Jul 31, 2010 Content by Title Comparing to: Site Pageviews 60 60 30 30 0 0 Jul 5 Jul 12 Jul 19 Jul 26 33 page titles were viewed a total of 305 times Content Performance Pageviews Unique Avg. Time on Bounce Rate % Exit $ Index Pageviews Page 305 35.44% 25.90% $0.00 % of Site Total: 240 00:00:52 Site Avg: Site Avg: Site Avg: 100.00% % of Site Total: Site Avg: 35.44% (0.00%) 25.90% (0.00%) $0.00 (0.00%) 100.00% 00:00:52 (0.00%) Page Title Pageviews Unique Avg. Time on Bounce Rate % Exit $ Index Pageviews Page Vermont Partnership for Fairness 117 92 00:00:58 31.25% 34.19% $0.00 and Diversity About 36 26 00:01:26 37.50% 30.56% $0.00 Programs and Services 26 19 00:00:12 0.00% 3.85% $0.00 Resources 14 12 00:00:55 0.00% 14.29% $0.00 Immediate Openings 11 10 00:00:32 0.00% 27.27% $0.00 Policy / Research 11 7 00:00:22 0.00% 0.00% $0.00 Civil Rights Advocacy 10 6 00:00:34 0.00% 0.00% $0.00 Education 9 7 00:00:28 0.00% 11.11% $0.00 Community Residents 7 7 00:00:09 0.00% 14.29% $0.00 Make a Donation 6 5 00:00:24 100.00% 33.33% $0.00 Search 6 3 00:00:51 0.00% 0.00% $0.00 Services 6 6 00:00:52 0.00% 16.67% $0.00 Complainant Tool Kit 5 2 00:00:31 0.00% 20.00% $0.00 Login 5 3 00:00:09 0.00% 0.00% $0.00 Press Page 4 4 00:00:17 100.00% 50.00% $0.00 Arab-American Links 3 3 00:00:00 0.00% 100.00% $0.00 Business Organizations 3 3 00:03:41 0.00% 33.33% $0.00 Educators 3 3 00:09:58 0.00% 33.33% $0.00 Police Survey 3 3 00:00:03 0.00% 66.67% $0.00 April 24, 2009 Church cross is 2 1 00:00:29 0.00% 0.00% $0.00 desecrated 20 Google Analytics
  • 25. Brochure 2 2 00:00:31 0.00% 50.00% $0.00 Bumper Sticker 2 2 00:00:00 100.00% 100.00% $0.00 Events 2 2 00:00:17 100.00% 50.00% $0.00 Facing Change 2 2 00:00:06 0.00% 0.00% $0.00 Newsletter 2 2 00:00:09 0.00% 0.00% $0.00 1 - 25 of 33 21 Google Analytics