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Achieving measurable performance improvement.pdf

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In this session we will review Business Resilience as a strategic capability, enabling Project Leaders to navigate the increasingly complex and unpredictable market environment. We introduce Business Resilience Framework, a new comprehensive guidance to drive business benefits in all market conditions. The Business Resilience Framework enables Project Leaders to select a PURE Strategy to deliver Progress @ Pace™ leading to measurable benefits of improved resilience.

In this session we will review Business Resilience as a strategic capability, enabling Project Leaders to navigate the increasingly complex and unpredictable market environment. We introduce Business Resilience Framework, a new comprehensive guidance to drive business benefits in all market conditions. The Business Resilience Framework enables Project Leaders to select a PURE Strategy to deliver Progress @ Pace™ leading to measurable benefits of improved resilience.

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Achieving measurable performance improvement.pdf

  1. 1. Achieving measurable performance improvement @ PACE with Business Resilience PMI UK, 6 December 2023
  2. 2. •Q&A & Chat tab •PDU code & Survey •Recording & Webinar Library •Professional Networking
  3. 3. Meet the Presenters Dr Serhiy Kovela Associate Professor New College of the Humanities / Affiliate Faculty at Northeastern University, Business Consultant, PhD, MSc, MBA, CITP, CMBE, Accredited AgilePM Trainer, Accredited Business Resilience Trainer, Author Business Resilience David Roberts CEO CUPE International, Agile Business Consortium Director, Business Consultant, ChPP, ChMC, MBA, BSc, Accredited Trainer: MoP, MSP, MoV, PRINCE2, PRINCE2 Agile, AgilePM, AgilePgM, AgileDS, Scrum, Better Business Cases, Earned Value Management, PPM Auditor P3M3, Accredited Business Resilience Trainer, Lead Author Business Resilience Sheila Roberts COO of CUPE International, Business Consultant, PPM Trainer and Examiner, Quality reviewer for AXELOS, APM Assessor for Chartered Project Professionals and Chair of Examiners for APM PMQ, PPQ and Risk qualifications, Chair of ASPECT, Accredited Business Resilience Trainer, Author Business Resilience
  4. 4. Resilience Professionals Ltd In today’s world… VUCA rules the day VUCA world… – a string of crises and disruptions leading to organisational confusion…
  5. 5. How can business flourish in the VUCA world? Organizations that flourish in the times of crisis share the following traits: • Anticipation – recognize threats and prepare in advance • Cushioning – withstand the initial shock • Adaptation – quickly identify and implement actions needed to restore operations • Shaping – shape the dynamics of the industry in the post-shock environment …so how does one achieve that?... 25-year study of 1800 companies by Boston Consulting Group (Forbes, 2022)
  6. 6. A practical guide to making progress in the VUCA world • A work building on over 150 years of collective experience and relevant expertise of a group of seasoned practitioners and academics • Introducing a holistic approach to creating and sustaining a successful business in the times of uncertainty, volatility, complexity, and ambiguity • Bringing together existing best practice and theory and unique new tools to build one’s business resilience in an orderly fashion • Providing a way of application that is tailored to the specific needs of one’s enterprise https://www.koganpage.com/product/business-resilience-9781398604643 https://www.amazon.co.uk/Business-Resilience-Practical-Sustained-Delivered/dp/139860464X
  7. 7. Business Resilience Framework (BRF) – a Configurable Enterprise Framework PRINCIPLES 1. Purposeful Mindset 2. Application of Tools 3. Capability & Skills 4. Elevated Energy 1. Progress Definition 8. Success & Learning 4. Good Alignment 5. Rapids & Lagoons 6. Enabling Teams 7. Selecting & Testing 3. Opportunity Assessment 2. Recognise Challenge 7 RESILIENCE Foundations PROGRESS Cycle ROLES 3 1. Regulatory & Governance 8. Evolutionary Portfolio 4. Innovation & Risk 5. Leading & Influencing 6. Enterprising Investment 7. Network Collaboration 3. Sustainable Operations 2. Evolving Vision PACE Culture
  8. 8. Benefits of BRF Practice to focus project delivery 1. Stronger linkage between strategy and execution – implementation assured 2. Reduced cost and rework – fail fast, succeed fast too 3. Operational effectiveness – optimization of process 4. Increased productivity – right culture and gated assessment of initiatives 5. Talent nurtured – work momentum gained and sustained 6. Predictable delivery performance – use of empirical approaches 7. Resilience value flow – continuous delivery of the right products and services 8. Improved customer satisfaction and retention – sincerity of needs and wants
  9. 9. Network Organization Department or Division Team Individual Scaling the application of BRF Practice National economy 1. BRF Practice applies at multiple levels – from individual to network organizations 2. It also scales to larger communities 3. Just like in the case of Liquefied Natural Gas Import Program for Germany you are about to see…
  10. 10. Case: Liquefied Natural Gas Import Program for Germany Level of application: National economy, a strategic program Purpose: Address an urgent challenge of gas supply security (55% currently depending on Russia) Scope: Build 6 floating and land terminals for liquefied natural gas (LNG) import “Building new LNG import facilities to diversify supplies will take three to five years” (said the German government in April 2022)
  11. 11. Case: Liquefied Natural Gas Import Program for Germany – URGENT challenge Urgent challenge ➔ unprecedented amount of political backing and state funding provided: • Vice-chancellor calling for new infrastructure to be built at “Tesla speeds”, i.e. begin construction before receiving its final permits • LNG Acceleration Act passed and approved within weeks in April – May 2022 to implement the critical infrastructure required • Local governments legislated to limit environmental groups’ ability to delay the program • Fiscally-conservative finance minister approved initial budget of €2.94bn, revised €6.56bn
  12. 12. Case: Liquefied Natural Gas Import Program for Germany Benefits and results from the Evolving Vision Term Benefit short-term First two facilities will provide Germany with the capability to import around 38 billion cubic meters (bcm) of gas a year, almost matching the Russian gas flows of 40 bcm in 2021 mid-term A launchpad for building upwards of 68 bcm in LNG import capacity, more than the amount of Russian gas that needs to be replaced long-term Enable the German utilities to begin receiving shipments of LNG from the US and Qatar long-term Local LNG activities will later be converted to handle clean hydrogen and ammonia and to accommodate electrolysis processes for green gases from renewables. Results The construction of the first terminal completed in 300 days (mid-November 2022), programme now poised to complete by the summer of 2024, 3 years sooner! Combined security of supply and sustainability going forward
  13. 13. The LNG Import Program for Germany benefits mapped to BRF Major Benefit LNG Import Program benefit Stronger linkage between strategy and execution Secured gas supply and sustainability towards a low-carbon economy Reduced cost and rework Modular delivery of new technology and retirement of the old transportation infrastructure Operational effectiveness Rapid optimization for LNG now, hydrogen and ammonia later Increased productivity First block delivery (Wilhelmshaven) in 200 days, the whole program in 2 years (instead of the projected 5 years) Talent nurtured Growing new talent and sustaining it through opportunity Predictable delivery performance Expectations met and greatly exceeded Resilience value flow Increasing capacity beyond replacement needs and anticipating future needs Improved customer satisfaction and retention Industry and household needs met / increased optimism about the future of the national economy
  14. 14. 1. Regulatory & Governance Compliance with relevant defined standards (e.g. financial, sustainability) 8. Evolutionary Portfolio Modular design delivered with first FSRU terminal completed with LNG supply with chartered FSRUs. New terminal on stream early 2023. Also building 55km pipeline to increase grid capacity. 4. Innovation & Risk Number of risks mitigated or materialise during the programme. Construction started before final permits issued. PESTLE areas covered. 5. Leading & Influencing Number of influence areas effectively addressed. E.g. Political: Robert Habeck (Minister of Economy and Climate) influenced result is LNG Acceleration Act – meets fully green economy by 2045. 6. Enterprising Investment Rapid release of State funding (appr. 3bn€). Rapid local legislation to enable proceeding without risk of law suits. Skills, including partners, secured to deliver the programme without gaps which would cause critical path delays 7. Network Collaboration All parties involved worked to accelerate the programme in compliance with all licensing and state aid requirements. 3. Sustainable Operations Modular design. E.g. six floating FSRU ships and a land-based terminal 2. Evolving Vision Short-/medium-term Vision of a modular gas transport and storage system to meet forecast needs of German economy. E.g. Gas volumes to be provided and stored and when facilities become operational. Case: Resilience Measures in RESILIENCE Foundations
  15. 15. Case: Resilience Measures in PROGRESS Cycle 1. Progress Definition Vision of replacement of gas supplies from Russia by 2024 (not 2026) with globally sourced gas using LNG technology. Multiple PROGRESS Cycles and clear Progress Definitions to deliver Vision milestone(s). E.g. completion of FSRUs 8. Success & Learning FSRUs make and important contribution and so funding, technology and legislation implemented for future projects of the programme. With clear vision can run projects in parallel to have benefits delivered early. 4. Good Alignment Political and economic alignment of Ministerial objectives and Industry. Agreement on Value Initiatives, early funding and project delivery. Decision to proceed. 5. Rapids & Lagoons Prioritisation of Rapid of FSRU projects and Lagoons of land- based LNG terminal and 55km pipeline to grid. 6. Enabling Teams Construction proceeded with decisions taken at appropriate levels to continue to deliver at pace. 7. Selecting & Testing First floating terminal delivered in 2022, on time, compliant with all legislative, regulatory and operation standards and market acceptance in place. 3. Opportunity Assessment Use of interrupted gas supply to drive rapid replacement by LNG facilities. Benefits removal of dependence on Russia, Delivery confidence through DICE to use FSRUs and Value to reassure energy availability to population and industry. 2. Recognise Challenge Challenge level very high because 55% of gas capacity must be replaced at pace. VUCA level assessed to be high, adaptability high, very urgent requirement and capacity available, through partners.
  16. 16. Case: Resilience Measures in PACE Culture 1. Purposeful Mindset All minds focussed on delivering the vision with industry, local and national governments prioritising activities to deliver. E.g. legislation and funding 2. Application Of Tools All appropriate tools sourced and utilised to optimise delivery. 3. Capability & Skills Capability and skills assessed in resource planning and sourced from the partner organizations. 4. Elevated Energy The programme, delivery teams, political, industry and population are energised by the completion of the first FSRU.
  17. 17. Reflecting on PURE strategies for implementing BRF Strategic Approach Milestone required? Milestone required? Milestone required? Milestone required? Milestone required? PROGRESSIVE URGENT RESPONSIVE EXPLORATORY 1. Adopted Business Resilience 2. Profiled & Mapped to Existing Processes 3. Selected Approach (PURE) 4. Adapted Priorities & Quick Wins 5. Implemented Resilience Priorities Description Not required Prioritised Improvement Off the Shelf Implement Essentials Experiment and Test Milestone requirement
  18. 18. URGENT strategy for the LNG Import Program Strategic Approach Milestone required? Milestone required? Milestone required? Milestone required? Milestone required? PROGRESSIVE URGENT RESPONSIVE EXPLORATORY 1. Adopted Business Resilience 2. Profiled & Mapped to Existing Processes 3. Selected Approach (PURE) 4. Adapted Priorities & Quick Wins 5. Implemented Resilience Priorities Why URGENT? • About to run out of gas (Russia playing roulette → industry starves, households struggle) • No present capability to diversify the supply (no LNG infrastructure → can’t ship) • No time for process-as-usual (red tape, activists → standard process doesn’t work) • Doing nothing NOT an option (forecast completion 2026 → European security at risk) • BUT, also an opportunity to bounce forward quickly and sustainably!!! Description Milestone requirement Not required Prioritised Improvement Off the Shelf Implement Essentials Experiment and Test
  19. 19. Assess the organization’s current level of Business Resilience across 22 BRF Elements, decide on PPM initiatives for the next PROGRESS Cycle, spring into action… to enhance the value of the project portfolio RESILIENCE Foundations PACE Culture PROGRESS Cycle Principles Roles Level Regulatory and Governance Evolving Vision Sustainable Operations Innovation and Risk Leading and Influencing Enterprising Investment Network Collaboration Evolutionary Portfolio Purposeful Mindset Application of Tools Capability and Skills Elevated Energy Progress Definition Recognize Challenge Opportunity Assessment Good Alignment Rapids & Lagoons Empowered Teams Selection & Testing Success & Learning Principles Roles 5 4 3 2 1 Making plans and tracking progress for your program
  20. 20. Measuring performance improvement on your program 2 1 2 4 3 2 3 1 3 1 2 3 4 2 2 1 3 2 4 1 3 2 4 1 3 4 4 4 4 2 4 1 5 3 4 5 4 1 3 5 4 4 4 3 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 Principles Roles Regulatory and Governance Evolving Vision Sustainable Operations Innovation and Risk Leading and Influencing Enterprising Investment Network Collaboration Evolutionary Portfolio Purposeful Mindset Application of Tools Capability and Skills Elevated Energy Progress Definition Recognize Challenge Opportunity Assessment Great Alignment Rapids and Lagoons Enabled Teams Selection and Testing Success and Learning Baseline Target
  21. 21. Summary • Today’s world is increasingly volatile, uncertain, complex and ambiguous • Performance improvement measures are the basis of sustainable progress • Business Resilience measures enable realization of major project benefits • Project Leaders can use BRF Practice to make progress sustainably • Project Leaders can achieve measurable performance improvement by following a PURE implementation strategy • BRF Practice delivers improved project/program performance
  22. 22. APMG certifies Business Resilience Fundamentals qualification Check this resource to find out more apmg-international.com/business-resilience Further Information
  23. 23. Join Resilience Professionals for the next Business Resilience workshop – 19 January 2023 Contact Team@ResilienceProfessionals.com to be added to the group or get more information Visit: www.ResilienceProfessionals.com Follow us on Twitter: @ResilienceProfs Get in touch Get the book at a 20% discount here: https://resilienceprofessionals.com/book/ or here buy it here https://www.koganpage.com/product/business-resilience-9781398604643 https://www.amazon.co.uk/Business-Resilience-Practical-Sustained-Delivered/dp/139860464X
  24. 24. https://forms.gle/j6hxvuXXm397yUhJA A brief survey Complete a brief survey for us!
  25. 25. Questions? Q&A

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