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1
WEBINAR
How to Convert Your Strategy into
Behaviors that Move the Needle
2
Meet the Speaker
Todd Garretson
CEO & Chief Strategist, CircleMakers
As an advisor, author and speaker, Todd brings a lifelong passion and expertise
for helping organizations unlock dormant growth potential in people, teams,
and organizations. Todd has spent 20-plus years in a number of leadership roles
with Hunter Douglas and Newell Rubbermaid, in addition to advising both
family-owned and privately-held organizations of all sizes. A growth strategist at
heart, Todd specializes in building high-performance organizations and helping
owners and executives with strategic growth development. Todd’s advisory
work has led top organizations to access and activate their brands in multi-
billion dollar markets, establishing paths to consistent, double-digit revenue
growth. You can find Todd at the intersection of the architect and the builder,
with the unique skill to both envision it and make it come to life.
CircleMakers™ is a strategy advisory firm that helps organizations drive
stronger performance and growth.
We bring deep expertise in helping organizations identify new growth
potential, develop strategy that moves people to action and enhance
overall results.
We work across a wide array of industries including: retail, hospitality,
healthcare, consumer products, manufacturing, construction, building
products, non-profits, and service organizations.
From family-owned businesses, private equity portfolio companies, to
publicly-held businesses, organizations range in size from $10 million to
over $1 billion.
Learn more at www.circlemakers.co.
© CIRCLEMAKERS LLC www.circlemakers.co 3
todd@circlemakers.co
Today
The 7 biggest mistakes in the goal-setting
process1
Best practices to develop a strong goal-
setting process and culture of execution2
A special opportunity and gift for you!3
5
1. Overkill
2. Too much emphasis on incentives
3. Failure to identify and drive the right behaviors in the organization
4. Lack of alignment from top to bottom
5. Little to no accountability
6. Lack of visibility to progress
7. Not enough feedback
Lack of Engagement = Underperformance
© CIRCLEMAKERS LLC www.circlemakers.co
The 7 Biggest Mistakes
6
5 ORGANIZATIONAL LEVELS
Goal
Structure
Alignment of
Goals
throughout
Organization
Visibility and
Tracking of
Goal
Achievement
Link Goals,
Activities and
Behaviors
Coaching To
Potential
1 2 3 4 5
Changing Behaviors
What Level is Your Organization?
www.circlemakers.co© CIRCLEMAKERS LLC
7
Process of embedding strategy and execution into the day-to-day life and operating rhythm of the organization
Strategy Map
‘strategic goals’
KPI Scorecard
‘activities, behaviors & owners’
Alignment and Visibility
www.circlemakers.co© CIRCLEMAKERS LLC
8
Goal
Activities
Results
Behaviors
Goals Drive Activities, Activities Drive Behaviors
www.circlemakers.co© CIRCLEMAKERS LLC
9
BehaviorsActivitiesGoal
Increase
Customer
Satisfaction Score
Response Time
on Calls
Sense of Urgency
Call % Received /
Completed
Action
Call % Completed
Correctly
Accuracy
Call Effectiveness Courteous
• Coaching
• Celebration
• Training and
Development
Behaviors Drive Cultural
Norms
Goals Drive Activities, Activities Drive Behaviors
www.circlemakers.co© CIRCLEMAKERS LLC
10
BehaviorsActivitiesGoal
Organic Growth
Renewals High Service
Marketing Kits
Placed
Consultative
New Products
Sold
Training
Loyalty Program
Enrollments
Relationship
• Coaching
• Celebration
• Training and
Development
Behaviors Drive Cultural
Norms
Goals Drive Activities, Activities Drive Behaviors
www.circlemakers.co© CIRCLEMAKERS LLC
CO-ACH-IEVE™
Growth Conversations
A People Development System for Managers and Leaders
20% Savings for
AchieveIt Webinar
Attendees!
ACCELERATE™
A Strategic Planning and Results System for
Organizations
©CircleMakers,LLC
20% Savings for
AchieveIt Webinar
Attendees!
www.circlemakers.co© CIRCLEMAKERS LLC
13
Leaders are plagued with a lack of confidence and uncertainty in
choosing, organizing, and executing the right strategies. If this
describes you or your organization, rest assured—you're not alone!
Over 80% of organizations share the same frustrations. Finally,
there is a way to get unstuck.
Join strategy advisor Todd Garretson as he unlocks two decades’
worth of first-hand experience working with family-held and
publicly-traded organizations. Through a series of thoughtful
growth clippings and inspirational insights, Good to Grow has the
power to help you finally explode through the toughest plateaus en
route to your full potential.
With mini-surprises and unexpected nuggets on every page, your
next big idea is waiting to be discovered. So, what are you waiting
for? Ready, set, grow!
Good to Grow
www.circlemakers.co© CIRCLEMAKERS LLC
todd@circlemakers.co
+
FREE Content for
AchieveIt Webinar
Attendees!
Write a Review!
15
Solving the Challenges of
Plan Execution
16
17
Why Your Plan Doesn’t Get Executed
18
People Plan
Process
Execution Takes All
Three
19
The 4 Drivers of Execution
20
PURPOSE-BUILT SOFTWARE
BEST-PRACTICE EXPERTISE
HANDS-ON GUIDANCE
Want to Know More?See it in action:
https://www.achieveit.com
/watch-product-demo/
21
Contact Us
Todd Garretson, Speaker
CEO & Chief Strategist
CircleMakers
todd@circlemakers.co
Paige Pulaski, Moderator
Marketing Content Manager
AchieveIt
(800) 535-1559
ppulaski@achieveit.com
22
Upcoming Events & Resources
Webinar for Supply Chain Teams >>
A New Approach to Reducing Cash-to-Cash Cycle Time
Tuesday, June 19th at 1 pm ET
REGISTER:
https://www.achieveit.com/resources/webinars/
Follow us on Twitter @goachieveit

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How to Convert Strategy into Behaviors that Move the Needle

  • 1. 1 WEBINAR How to Convert Your Strategy into Behaviors that Move the Needle
  • 2. 2 Meet the Speaker Todd Garretson CEO & Chief Strategist, CircleMakers As an advisor, author and speaker, Todd brings a lifelong passion and expertise for helping organizations unlock dormant growth potential in people, teams, and organizations. Todd has spent 20-plus years in a number of leadership roles with Hunter Douglas and Newell Rubbermaid, in addition to advising both family-owned and privately-held organizations of all sizes. A growth strategist at heart, Todd specializes in building high-performance organizations and helping owners and executives with strategic growth development. Todd’s advisory work has led top organizations to access and activate their brands in multi- billion dollar markets, establishing paths to consistent, double-digit revenue growth. You can find Todd at the intersection of the architect and the builder, with the unique skill to both envision it and make it come to life.
  • 3. CircleMakers™ is a strategy advisory firm that helps organizations drive stronger performance and growth. We bring deep expertise in helping organizations identify new growth potential, develop strategy that moves people to action and enhance overall results. We work across a wide array of industries including: retail, hospitality, healthcare, consumer products, manufacturing, construction, building products, non-profits, and service organizations. From family-owned businesses, private equity portfolio companies, to publicly-held businesses, organizations range in size from $10 million to over $1 billion. Learn more at www.circlemakers.co. © CIRCLEMAKERS LLC www.circlemakers.co 3 todd@circlemakers.co
  • 4. Today The 7 biggest mistakes in the goal-setting process1 Best practices to develop a strong goal- setting process and culture of execution2 A special opportunity and gift for you!3
  • 5. 5 1. Overkill 2. Too much emphasis on incentives 3. Failure to identify and drive the right behaviors in the organization 4. Lack of alignment from top to bottom 5. Little to no accountability 6. Lack of visibility to progress 7. Not enough feedback Lack of Engagement = Underperformance © CIRCLEMAKERS LLC www.circlemakers.co The 7 Biggest Mistakes
  • 6. 6 5 ORGANIZATIONAL LEVELS Goal Structure Alignment of Goals throughout Organization Visibility and Tracking of Goal Achievement Link Goals, Activities and Behaviors Coaching To Potential 1 2 3 4 5 Changing Behaviors What Level is Your Organization? www.circlemakers.co© CIRCLEMAKERS LLC
  • 7. 7 Process of embedding strategy and execution into the day-to-day life and operating rhythm of the organization Strategy Map ‘strategic goals’ KPI Scorecard ‘activities, behaviors & owners’ Alignment and Visibility www.circlemakers.co© CIRCLEMAKERS LLC
  • 8. 8 Goal Activities Results Behaviors Goals Drive Activities, Activities Drive Behaviors www.circlemakers.co© CIRCLEMAKERS LLC
  • 9. 9 BehaviorsActivitiesGoal Increase Customer Satisfaction Score Response Time on Calls Sense of Urgency Call % Received / Completed Action Call % Completed Correctly Accuracy Call Effectiveness Courteous • Coaching • Celebration • Training and Development Behaviors Drive Cultural Norms Goals Drive Activities, Activities Drive Behaviors www.circlemakers.co© CIRCLEMAKERS LLC
  • 10. 10 BehaviorsActivitiesGoal Organic Growth Renewals High Service Marketing Kits Placed Consultative New Products Sold Training Loyalty Program Enrollments Relationship • Coaching • Celebration • Training and Development Behaviors Drive Cultural Norms Goals Drive Activities, Activities Drive Behaviors www.circlemakers.co© CIRCLEMAKERS LLC
  • 11. CO-ACH-IEVE™ Growth Conversations A People Development System for Managers and Leaders 20% Savings for AchieveIt Webinar Attendees!
  • 12. ACCELERATE™ A Strategic Planning and Results System for Organizations ©CircleMakers,LLC 20% Savings for AchieveIt Webinar Attendees! www.circlemakers.co© CIRCLEMAKERS LLC
  • 13. 13 Leaders are plagued with a lack of confidence and uncertainty in choosing, organizing, and executing the right strategies. If this describes you or your organization, rest assured—you're not alone! Over 80% of organizations share the same frustrations. Finally, there is a way to get unstuck. Join strategy advisor Todd Garretson as he unlocks two decades’ worth of first-hand experience working with family-held and publicly-traded organizations. Through a series of thoughtful growth clippings and inspirational insights, Good to Grow has the power to help you finally explode through the toughest plateaus en route to your full potential. With mini-surprises and unexpected nuggets on every page, your next big idea is waiting to be discovered. So, what are you waiting for? Ready, set, grow! Good to Grow www.circlemakers.co© CIRCLEMAKERS LLC
  • 14. todd@circlemakers.co + FREE Content for AchieveIt Webinar Attendees! Write a Review!
  • 15. 15 Solving the Challenges of Plan Execution
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  • 17. 17 Why Your Plan Doesn’t Get Executed
  • 19. 19 The 4 Drivers of Execution
  • 20. 20 PURPOSE-BUILT SOFTWARE BEST-PRACTICE EXPERTISE HANDS-ON GUIDANCE Want to Know More?See it in action: https://www.achieveit.com /watch-product-demo/
  • 21. 21 Contact Us Todd Garretson, Speaker CEO & Chief Strategist CircleMakers todd@circlemakers.co Paige Pulaski, Moderator Marketing Content Manager AchieveIt (800) 535-1559 ppulaski@achieveit.com
  • 22. 22 Upcoming Events & Resources Webinar for Supply Chain Teams >> A New Approach to Reducing Cash-to-Cash Cycle Time Tuesday, June 19th at 1 pm ET REGISTER: https://www.achieveit.com/resources/webinars/ Follow us on Twitter @goachieveit