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Community collections: what are the challenges?
- 1. Community collections: what are the challenges ? Paola Marchionni, Programme Manager Digitisation p.marchionni@jisc.ac.uk @paolamarchionni
- 2. What did we do? programme to foster public engagement with online content Why did we do it? *rise of social media * lots of interesting content, knowledge and expertise out there *widening participation and public engagement agendas *new approaches to digitisation and content creation *two-way engagement between content providers and audiences
- 3. Challenge #1: engaging a variety of communities •There are many disparate ‘communities’ out there to potentially engage with, with their own ‘culture’: schools, heritage orgs; socially excluded groups, citizen at large •How do we successfully engage with all of them? What are the barriers? •What kind of interaction (human mediation/automated task-based) and technologies will be appropriate? (eg digitisation, transcription, UGC, task resolution)
- 4. Challenge #2: blurring the boundaries, ‘users’ as creators •Paradigm shift where members of the public are not just ‘users’ or ‘volunteers’ but become creators, co-curators, cataloguers, editors, historians, digitisation collaborators. •But what implications does this have on notions of trust, authority, quality, IPR? •What does this mean for researchers, educators, learners?
- 5. Challenge #3: motivation, recognition and impact •People/communities will need some kind of motivation and gratification for taking part. •How do we ensure this is a two- way exchange where all parties benefit (eg sharing knowledge and expertise, developing digital literacy, encouraging social cohesion…) •Making it fun? •Providing reward opportunities?
- 6. Challenge #4: it’s not all ‘free’– sustainability •A lot of resources go into community collections projects: technical infrastructure, community interaction, data management, maintenance… •How can community collections/crowdsourcing be developed as part of a larger public engagement mission? •What about scalability?
- 7. Screen grabs on slides JISC Content portal : www.jisc-content.ac.uk (all digital collections funded or licenced by JISC) JISC Community Collections programmes: Developing Community Content http://bit.ly/LaEuDM Content programme 2011 Strand B: Developing Community Collections http://bit.ly/UrXDDf My Leicestershire History – Image ref http://bit.ly/PKj6CQ (cover slide) Strandlines http://www.strandlines.net/ (slide 2) Old Weather http://www.oldweather.org/ (slide 2) RunCoCo/Great War Archive http://projects.oucs.ox.ac.uk/runcoco/ and http://www.oucs.ox.ac.uk/ww1lit/gwa/ (slide 3) Transcribe Bentham: http://www.ucl.ac.uk/transcribe-bentham/ (slide 3) Digitalkoot http://www.digitalkoot.fi/en (slide 4) My Leicestershire History http://myleicestershire.org.uk – Image ref: http://cdm16445.contentdm.oclc.org/cdm/ref/collection/p16445coll2/id/8 35) (slide 4) Old Weather http://www.oldweather.org/ (slide 5)
- 8. Other JISC resources Digitisation, Curation and Two-Way Engagement http://bit.ly/KhjrJU (feasibility study on running community collections projects) “ RunCoCo: how to run a community collection online” in Clustering and Sustaining Digital Resources http://bit.ly/KJ0WhB Capturing the Power of the Crowd and the Challenge of Community Collections http://bit.ly/PJV374 Forthcoming (Jan 2013) Evaluation and synthesis of JISC Developing Community Content and Developing Community Collections programmes (for more information, please email Paola Marchionni p.marchionni@jisc.ac.uk)
Editor's Notes
- In 2010-2011 JISC funded two programmes which included over 20 projects focusing on developing community collections as a partnership between Higher Education Institutions and the wider sector, including community and heritage organisations, specialist groups, the private sector and the public at large. Details of the programme are on slide #7.
- Strandlines and the Old Weathercan be seen as “community collections” projects at the two end of a spectrum. Strandlines http://www.strandlines.net worked very closely with specific community groups along the Strand (one of London’s most famous streets), including homeless people, over 50s, and a life writing group. The main aim was to gather their stories and experiences of living or working along the Strand. The digital interaction was very much mediated by human interaction.Old Weather http://www.oldweather.org/ attracted citizens at large in a crowdsourcing project where people were asked to transcribe pages from WW1 naval log books. The main form of interaction was online and task-based, although the project did have an online forum for participants to keep in touch with each other.
- The RunCoCO project http://projects.oucs.ox.ac.uk/runcoco/ and its predecessor the Great War Archive http://www.oucs.ox.ac.uk/ww1lit/gwa/ held a number of events in public places such as libraries both in the UK and in Europe where they were helping people digitise and catalogue their own WW1 objects, such as letters and photographs. All the digitised items were then uploaded on the Great War Archive web site or its related Flickr group.Transcribe Bentham http://www.ucl.ac.uk/transcribe-bentham/ has engaged almost 2000 volunteers (1,948 as of 1 October 2012) in transcribing and editing the manuscripts of Jeremy Bentham.
- Digitalkoothttp://www.digitalkoot.fi/en has used gaming techniques to encourage people to help fix mistakes in OCR’d old Finnish newspapers in order to increase the accuracy of text-based searches of the archives.My Leicestershire History http://myleicestershire.org.uk worked with Leicester-based local history groups in digitising their archives. Both parties gained access to expertise and resources from each other.
- Sustainability and scalability are key challenges for community collections projects. Projects such as Old Weather have made use of an existing platform (from the Zooniverse suite of projects https://www.zooniverse.org/) which allows them to approach crowdsourcing in a strategic way, and move on to the next project once the previous one is completed.