1.
Both sell meals and rooms
Both are labor-intensive
Both have buildings and grounds which require maintenance
and upkeep
Courtesy and Guest service are of prime importance to both
Innkeeping laws apply to both

2.
Visitor Market
Hotels cater primarily to both
business travellers and leisure
travellers
Resorts cater primarily to the
vacation and leisure travellers.
Facilities
Resort rooms are larger
More closet space is needed for
resorts
Larger amount of land is required
for resorts for recreational
facilities

3.
• Hotels are located in urban areas
• Resorts are located in rural areas
• Remoteness of the resort has an appeal to the
traveller who seeks an environment different
from the urban & sub-urban environment of work
and home
• Thus, resorts must be self-contained, that is, it
should have generous storage for food, domestic
goods, support services
1. Location

4.
Recreation
Unlike hotels, resorts
need to invest heavily on
land and equipment for
recreation
Seasonality
Hotels operate year-
round
Most resorts are
seasonal due to location
Personnel Attitude
In a hotel, service is
more “business-like.”
Guests look at hotel as
temporary shelter
In a resort, the guest
expects to be pampered
and service should
convey “Home & Family
Hospitality”

5.
Managerial Knowhow
In addition to knowhow of hotel
management concepts, resort
managers are expected to have
knowledge in two areas:
• The natural resource on which
the resort is based
• Guest activity programming
• Personalized guest relations
Labor Skills
Employees should be able to
rotate in different jobs

6.
•Local communities may highly depend on the resort
for its economic future. Hence, the resort should take
on additional responsibility to the community such as
employment opportunities
Corporate/Employer Responsibility
•Resort needs to provide housing for its employees and
in some instances access to schools, churches,
hospitals
Employee Housing

7.
1. Sources of Revenue
• Hotels get most of their income
fr. rooms, and F & B
• In addition to rooms and
F&B, resorts earn a lot
from recreational activities
& retail sales
2. Resorts & Traditions
• Many resorts cater to repeat
visitors so traditions are
more important
Resorts should develop ways
and means to develop traditions
which are image-building and
memorable such as annual
festivals, theme weekends,
sports contests, and parties

8.
Resort development
involves a difficult trade-
off between benefits and
unfavorable impacts on
the ff. aspects:
Economic Social Environmental

9.
• The more facilities & guests, the higher the profit
• However, capacity is limited by Physical limitations and Ecological
limitations
Capacity
• Is the season long enough to earn profit?
Length of the Season
• Heavy costs in fixed assets for land, building and recreational
facilities
• Long payback period
Capital Investment
Variables that Determine Profitability

10.
 It is imperative for a resort to develop &
maintain good relations with the local
community
 They are the main source of labor
 They are local customers
 They provide community services
 The community’s peace & order and
general attitude towards tourism and
tourists has great impact on tourism
movement to the resort
 Resort development would have positive
& negative social changes

11.
1. Employment
 Communities welcome the social
benefit of job creation in
construction & operations
 However, it has
employment-related
social problems:
 Established industries may be
disrupted if they lose good
employees who transfer to the
resort
 Communities may resent hiring of
outsiders for better paying
positions
 For local community members
working in the resort, exposure to
the “high” lifestyle of resorts may
cause dissatisfaction w/ his
lifestyle & develop a false sense of
values anchored on material
acquisitions & creature comforts

12.
2. Recreational development
• Residents may resent and resist resort
dev’t. if it they don’t have access & are
hindered from leisure activities they
used to enjoy
3. Infrastructure requirements & demands
• The resort would compete with local
community for use of water, energy,
transportation & communication
resources

13.
• More wives may take on financial obligations than their
husbands, disrupting traditional social norms
• Residents exposed to tourists’ lifestyles become inclined to
spend more specially on imported goods
• Possible increases in prostitution, drug addiction & other
crimes as a result of interaction with tourists
Lifestyle changes
• Human traffic
• Vehicular traffic
Congestion

14.
C.
ENVIRON
MENTAL
CONSIDER
ATIONS IN
RESORT
DEV’T.
 Pollution
 From fertilizers, pesticides,
exhaust fumes, solid wastes &
sewage
 Conservation
 Resort dev’t. may damage the
flora & fauna
 Aesthetic impact
 Resort development may
alter the view & beauty of
the natural landscape

15.
Conduct a study on
the social &
environmental
impacts
Develop action plan
to maximize
positive impacts &
lessen negative
impacts
Involve the local
community in the
community- based
sustainable
planning and
development
processes
Pursue continuing
resort-community
programs
Educational interchanges
& lectures
Social programs for the
community such as
medical & dental
missions
Joint environmental
programs such as beach
and reef clean-up drives

16.
Feasibility Analysis &
Planning
Involves forecasting of demand,
market analysis, examination of
site characteristics and
determination of financial
feasibility
Construction Operations/Management

17.
•Resort Environment
•Give the resort a distinctive image and character that
provides a contrast to the tourist’s home environment
•Environmental Orientation
•Allow tourist appreciation of nature at
environmentally sustainable manner
•Community Orientation
•Allow tourist interaction with local residents and
encourage learning of local culture
Fundamental Concepts

18.
RESORT
PLANNIN
G
PRINCIPL
ES
Multi-discplinary team
approach
• Resort marketing analysts
• Land use and site planners
• Economic & Financial
feasibility anslysts
• Transportation & other
infrastructure engineers
• Hotel architects & resort
landscapers
• Environmental specialists
• Sociologists
• Specialists on the activity
offered (such as dive
instructors for a dive resort)

19.
 Access to
permanent or
transient seasonal
population
 Access to major roads
 Climate
 Water quality
 – Monitor
bacterial count resulting
from swimmers, sewage
overflows, and runoffs
from city streets to the
waters

20.
ASPECTS
OF
BEACH
DEVELOP
MENT
Sea
• air temperature,
• b) water temperature,
• c) intensity of the wind & sun,
• d) currents, tides and waves,
• e) clarity of water,
• f) pollution,
• g) ecology/marine life,
• h) attractions
Seashore
• Consists of the surface under the
water extending up to a depth of
six feet
• A gentle, uniform slope until 6 ft.
depth is ideal
• Coarse sand at the bottom is ideal

21.
ASPECTS
OF
BEACH
DEVELOP
MENT
• Consider quality of sand, slope
and distance from the shore
Beach
• Offers views to both the sea
and inland
Back Beach
• Where service facilities, access
roads, parking facilities &
bathhouses are located
Coastal stretch
• Provides the setting for the
attraction
Surrounding Country

22.
Exploration – few
adventurous tourists
visit; no facilities
Involvement - first
resorts are developed
Development - More
resorts developed,
residents sell land
and move to other areas
due to increased taxes
Consolidation – growth
levels off; resort season
extended Stagnation –
capacity is reached
Decline –over-
commercialization,
congestion, less visitors
Rejuvenation –
measures to arrest
decline