This is the Part 1 of a User Experience testing presentation from June 2014. Project Manager Whitney Baer and I traveled to Atlanta to test with adult learners currently enrolled at a literacy center.
2. Testing Session Flow
1. User first filled out informed consent
(read aloud)
2. User viewed Lesson 19
3. User then filled out 3 questionnaires (24
items total)
4. A semi semi-structured interview was
carried out with the user
7. Do you think you learned something
by using the CSAL program?
1
4
11
0
2
4
6
8
10
12
14
1 2 3 4
#ofParticipants
Rating
n = 16
8. Would you like to use the CSAL
program again in the future?
1
3
12
0
2
4
6
8
10
12
14
1 2 3 4
#ofParticipants
Rating
n = 16
9. Overall Averages
Scales Mean Avg. SD
Likeability of CSAL 3.67 0.245
Self-Regulation 2.98 1.184 n = 16
Self-Efficacy 3.52 0.501
All measures used 4 point scales (1-4)
10. • Interest in a mobile version of CSAL
• Interest in dictionary and pronunciation
• Handful of people need human assistance
• Career goals/business skills, topics of
interest
• Novelty definitely seems to be a factor
Observations & Take-Home
Messages - Part 1
11. Observations & Take-Home
Messages - Part 2
• Most learners got sent to easy path of
script
• High performers bored by system, tedious
• Agent name pronunciation not an issue
for learners
• Differences in tutoring class structure
12. Please see my other presentation
for data from these same sessions that
I captured and coded with Techsmith
Morae.
See Atlanta UX Sessions Part 2