The enrolment and management of members in an organization / community / association is of critical importance as it forms the first point of contact with the said institution and largely determines member perceptions of the institution. The consistent and regular collection of contributions / donation / dues / renewal fees is essential to revenue and cash flow management. Providing a fast smooth service, from application to payment to notifications of payment status, is paramount in establishing a positive member experience.
Maybeach Technologies Limited offers a web-based Applications / Membership Management Tool designed to help executives of communities / clubs / associations / organizations track members, share information and manage events. From online registration and flexible communications capabilities to comprehensive member and event reporting, you now have the tools to track income as well as tackle time-consuming administrative duties better, faster and more efficiently. With our Applications / Membership Management Tool, you’ll have more time to develop programs for current members, create incentives for new prospects, and build a stronger overall organization for everyone.
2. Project Justification
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PROBLEM
Most organizations has
the challenge of
managing members
and getting across to
them. This is due to the
analog system used in
undergoing the
membership
management
holistically.
Difficulty in information retrieval
of member
Inefficient handling of payment
records
Difficulty in keeping track of
membership / payment status
Possibility of time wasted drafting
out reports
3. Proposed Solution
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The diagram below depicts how tasks would be
performed once the Application / Membership
Information Management System (MIMS) has been
adopted in your organization
Review Application
Prospective Member
Applies Online / Pays Dues
/ Renewal Fee
Receives Electronic
Copy of Application
Member Receives periodic email
updates on current status of his/her
membership
Your Organization / Association / Club / Community
Starts Processing
Application
4. Core Functionalities
The proposed membership management system would consist
of the following core functionalities:
Customized website portal that looks and feels like your
organization
Automated member user management - Non-members can
register and members can access their accounts and update
their profiles
Automated event management with online registration to
eliminate manual processing for you
Automated broadcast communication to member types or
groups
Content Management System to allow for ease in updating
and managing your site
One Master Address Book - Information on members and non-
members all in one database
Automated Member Emails - Auto responders that send out
confirmations for payments or registration and set schedules
for invoicing and reminder notices for renewals
Unlimited Membership Levels - Customize communication
based on membership type Assign different pricing for fees
based on membership level
Dynamic Reporting - Real time analysis that’s easy to
understand Export in PDF and Excel format to share with others 4
5. Usage Scenarios
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Membership Management System Use Case
Administrator
Update Portal Website
Configure System Settings
Configure Account Settings
Provide Technical Support
Resolve Usability Issues
Fill Application Form
Submit filled form
Make Payment
Applicant
Employee /
Executive
View Profile
Update Profile
Receive Notifications
Send Emails
Make Payments for renewals
Member
Process Applications
Update Payment Status
Send Notification to members
View and Print Reports
Track income
View Payment History
6. Benefits
Ability to easily track previous and current
payment
Membership renewals, and event registrations
Automatic reminders for membership renewal
and event registration
Create and schedule invitations for events /
workshop / meetings
Manage members information and reports
Round-the-clock access to organization and
profile information
Access to association news, and network of
information, ideas, jobs and resumes
Update website with up-to-date content
Communicate with members via notifications /
emails / e-blasts in a consistent, professional
look
Access to comprehensive directory of members
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