Strong history of delivering complex IT projects on time, within budget/specifications and without compromising performance by employing expertise in business planning, technology right-sizing, IT financial planning and operations management. Proficient in troubleshooting, resource allocation/maximization, change management, continued process improvement and new technology introduction. Experienced in creating scalable technology infrastructures from the ground up and expanding technology capabilities during growth and change. Possess integrated understanding of technical, liability, vulnerability and compliance perspectives related to managing IT security and risk issues; proven ability to apply technology initiatives to broad range of business operations through understanding of how technology solutions drive business results. Reputation for focused work ethic, exceptional infrastructure management capabilities and ability to successfully formulate advanced technology solutions that meet diversity of corporate/customer needs.

1. 91 Harmony Road ♦ Carmel, Indiana 46032
PETER J. SIMPSON Ph: 317.709.2900 ♦ pete@simpsons.org
TECHNOLOGY EXECUTIVE – Technology Management / Information Security
Mu l t if a c e t e d le a d e r s u p p o r te d b y e f f e c ti ve m i x o f f in a n c ia l, t e c h n o lo g y a n d se c u r i t y
m a n a g e m e n t e xp e r ie n c e w i th in h ig h -vo lu m e , 24 x 7 d a ta p r o c e s si n g /m a n a g e m e n t e n v ir o n m e n t s
Strong history of delivering complex IT projects on time, within budget/specifications and without compromising
performance by employing expertise in business planning, technology right-sizing, IT financial planning and operations
management. Proficient in troubleshooting, resource allocation/maximization, change management, continued process
improvement and new technology introduction. Experienced in creating scalable technology infrastructures from the
ground up and expanding technology capabilities during growth and change. Possess integrated understanding of
technical, liability, vulnerability and compliance perspectives related to managing IT security and risk issues; proven
ability to apply technology initiatives to broad range of business operations through understanding of how technology
solutions drive business results. Reputation for focused work ethic, exceptional infrastructure management capabilities
and ability to successfully formulate advanced technology solutions that meet diversity of corporate/customer needs.
EXECUTIVE COMPETENCIES & TECHNICAL EXPERTISE
▪ Technical Program Management ▪ Cost Management / Reporting ▪ High-Volume Data Management
▪ Staff Development / Productivity ▪ SAAS and Cloud Computing ▪ Web-based Technology
▪ Technical Troubleshooting ▪ Project Lifecycle / Development ▪ Technology Rightsizing
▪ Startup / Turnaround ▪ Network Administration ▪ Systems Security
▪ Back-Office Systems ▪ Client Server Architecture ▪ HIPAA / HITECH
CAREER & ACHIEVEMENT SUMMARY
REALMED CORPORATION – Indianapolis, Indiana 1997 to October 2012
Leading $17M Provider of Revenue Cycle Management Services for the Healthcare Industry. Company processed over
120M Electronic Medical Claims representing $47B in total charges in 2011 and has over 200 full time employees, with
total of over 700 now in the combined Availity/RealMed Organization
DIRECTOR OF DATA CENTER OPERATIONS & CHIEF SECURITY OFFICER (2006 to October 2012)
MANAGER OF DATA CENTER OPERATIONS (1999 to 2006) / ASSISTANT DIRECTOR OF INFORMATION TECHNOLOGY (1997 to 1999)
Charged with ensuring that all production systems were online, operational and performing optimally, overseeing team
of nine full-time employees across geographically diverse locations, with focus on cohesion between all facilities in
support of availability/performance of over 700 systems. Accountable for Server Operations, end user and remote user
support, computing hardware, IP Telephony, Automated Call Distribution (ACD) for customer service center, cellular
services, video conferencing plus facilities management of Data Center and corporate office space. Acted as “controller”
for IT department budgeting and managing IT spending for entire RealMed organization; later for Server Operations and
Data Center facilities department for combined RealMed and Availity companies post-merger. Maintained Disaster
Recovery Plan and annual testing including proper operation of systems at DR facilities.
As Chief Security Officer, ensured that all company policies and procedures were in compliance with all applicable State
and Federal Laws related to Electronic Protected Health Information (ePHI). Led successful completion of biennial EHNAC
audit and Accreditation as required by the State of Maryland and multiple customer contracts in 2011, 2009, and 2007.
Also responsible for overall security of company’s non-ePHI information regardless of location or platform (Data Center,
laptop, smartphone, etc.). Responsible for ensuring company’s compliance with audit and security requirements of
customers and investors. Ensured proper safeguards were in place with Trading Partners to protect any ePHI
transmissions.
Executive Highlights:
 Slashed customer-reported product defects by 50% while improving customer satisfaction by revamping change
control, quality assurance and release management processes. Company recognized via #1 Ranking in the KLAS 2009
Ambulatory Clearinghouse Services Report out of 14 other market competitors.
 Instrumental in growing business 30% annually for five consecutive years by employing conscientious
management and implementing continued process improvement and right-sized, just-in-time delivery of IT
infrastructure during period of rapid growth and throughout tenure.
 Maintained 99.9%+ production system availability by implementing redundant infrastructure including power,
cooling and connectivity as well as high-availability technologies such as clustering, load balancing and distributed
processing. Actively managed system lifecycles to ensure systems, operating systems and applications were properly
maintained, enhanced and retired within expected service lives to further system performance.

2. PETER J. SIMPSON, PAGE TWO pete@simpsons.org
Continued…
 Realized greater agility and responsiveness by addressing system stability and reliability issues resulting from rapid
growth, engaging Microsoft Enterprise Services to facilitate a comprehensive Operations Strategic Review (OSR) of
company’s IT organizational structure, business processes and procedures such as software development lifecycle,
change control/change management and release management.
 OSR included three-day comprehensive series of discovery sessions, collaborative breakout workgroup
meetings before designing all-inclusive plan and two-year strategic roadmap that aided the IT organization
becoming more dynamic and performance driven through more efficient alignment of people, processes
and technology.
 Participated in migration of Oracle database environment gaining 10x+ performance boost. Migrated from
traditional Oracle on Windows RAC environment to Oracle Exadata v2 Database Machine. Reduced database size by
50% and dramatically improved complex query performance (for example, one complex report run time reduced
from 8 hours to less than 4 minutes.)
 Maintained steady leadership throughout numerous phases of business/company lifecycle including Internal
R&D/venture-funded startup, revenue-negative operations, “tech bubble” burst in 2001, cash flow to break-even,
break even to profitability, and ultimate acquisition by Availity.
 Led numerous vendor negotiations including $630K, three-year software licensing and support agreements with
Microsoft, $200K maintenance/renewal for Cisco SmartNet maintenance, $200K three-year colocation agreement
with Life Line Data Centers for disaster recovery facilities, $500K Cisco Unified Computing System Platform
expansion and $625K Exadata Database Machine and software licensing from Oracle.
 Drove 25% reduction in Internet connectivity charges while increasing bandwidth 10x and a 25% reduction
in cellular costs through plan optimization, pooling and defect management (AT&T, Time Warner and
Verizon Wireless)
 Cultivated enduring, trusting relationships with core technology providers to gain cost-effective pricing and
timely problem solving when issues arise.
 Championed virtualization of 80% of server infrastructure and boosted overall system performance while gaining
20% reduction in data center power consumption by introducing deployment of Cisco’s Unified Computing System
(Cisco UCS) and VMWare.
 Reduced electrical load further reduced heat generated in Data Center, helping avoid $200K spend on an
additional Computer Room Air Conditioner (CRAC) for the Data Center.
 Significantly enhanced Quality Assurance/Testing and development environments through deployment of
additional virtual machines.
 Eradicated all storage-based system outages while increasing system performance by migrating mainly from Direct
Attached Storage Devices (DASD) to Tier-1 Storage Array with 100% uptime guarantee.
 Authored numerous technical processes, plans, procedures and required documentation including a 200+ page
biennial EHNAC Accreditation audit submission, Disaster Recovery Plan, Change Control Processes and Computer
Security & Incident Response Plan.
 Successfully led construction of 1,500 sq. ft., fully-redundant Data Center and migration of company to new
facilities without disrupting business operations. Center included FM-200 fire suppression, video surveillance,
electronic physical access control, UPS, CRAC units and on-site diesel generator.
EARLY CAREER PROGRESSION
Manager of Networking Services / Network Engineer – Eclipse America Corporation, Indianapolis, IN
(1995 to 1997)
Assistant Manager / Senior Technical Analyst – Advanced Network Technologies – INFOTools, Inc., Naperville, IL
(1994 to 1995)
Technical Analyst, Systems Development – Waste Management, Inc., Oak Brook, IL
(1991 to 1994)
Programming Advisor, University Computing and Learning Services – Ohio University, Athens, OH
(1990 to 1991)
T E C H NIC A L I NV E NT O R Y
Hardware: Cisco Unified Computing System, Oracle Exadata Database Machine; Hewlett Packard ProLiant servers plus
laptops and desktops; Hitachi Data Systems USP & AMS storage arrays; StorageTek tape libraries; EMC Clariion storage
arrays; Brocade fiber channel; Cisco routers, switches, firewalls; Sun ZFS Storage Appliance (7000 family); Cisco Unified
Communications / IP Telephony

3. PETER J. SIMPSON, PAGE THREE pete@simpsons.org
Continued…
Physical Access Control Systems: Lenel OnGuard, Keyscan, Honeywell Win-Pak
Facilities: Computer Room Air Conditioning (CRAC) systems, Uninterruptible Power Systems (UPS), FM-200 fire
suppression systems, diesel generators, automated transfer switches (ATS), environmental and critical condition
monitoring systems
Operating Systems: Windows Server 2008 R2, 2008, 2003, 2000 (32-bit & 64-bit); Windows 7, Vista, XP, 2000; Unix
variants (RedHat Linux, Solaris, Digital)
Technologies & Products: Microsoft Exchange, Office Communications Server (Lync), File & Print Services, Active
Directory, Sharepoint, Internet Information Server, System Center Configuration Manager (SCCM); ipSwitch WS_FTP
Server; HP Systems Insight Manager (SIM); Symantec NetBackup (7.x, 6.x, 5.x), Messaging Gateway (Brightmail),
Endpoint Protection, Enterprise Vault; Good Enterprise Messaging; McAfee Endpoint Protection Suite; ZixCorp
ZixGateway E-Mail Encryption
Applications: Microsoft Office, Visio, MapPoint, Quicken, ipSwitch WS_FTP, WebEx
P R O FE SS I ON A L D E V E L OP ME N T
Leading at the Speed of Trust, FranklinCovey, August 2012
Microsoft TechEd North America, Microsoft Corporation, July 2011
Cisco Unified Computing System Architecture, Firefly Communications, April 2010
Hitachi TagmaStore Universal Storage Platform, Hitachi Data Systems, August 2006
ITIL Foundation Certificate, Pink Elephant, 2001
Novell Certified NetWare Engineer (C.N.E.) 3.x, 4.x, Novell, Inc., November 1994
SCO Unix System V Administration, Santa Cruz Operation, Inc., June 1994
Intel A.N.R. Certification, Intel Corporation, May 1994
DeVry Institute of Technology, Lombard, Illinois
Ohio University, Athens, Ohio
91 Harmony Road ♦ Carmel, Indiana 46032 ♦ Ph 317.709.2900 ♦ pete@simpsons.org