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Itfm measures that matter

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Itfm measures that matter

  1. 1. © 2012 VMware Inc. All rights reserved Measures that Matter - perspectives on IT Financial Management < name > < Title >
  2. 2. 3 According to Gartner Cost Optimization and Cost Cutting Are Not the Same Thing Organizations need to build a discipline around cost optimization that results in continuous improvement in IT efficiency. Avoid investing in a tool without a clear plan as to how the organization’s ITFM capabilities can evolve over three years Get the CIO, the IT leadership team and the finance organization onboard.
  3. 3. 4 What are the “measures that matter” to all ?
  4. 4. 5 CTO Cloud CFO Financial Discipline CIO Cost Optimization Three perspectives
  5. 5. 6 Cost of Service Reduce Costs Wisely Accountability Broker of IT Services Transparency of total cost of service delivered and underlying drivers Cost Optimization Cloud Financial Discipline
  6. 6. 7 Budget Variance Avoid overspend Predictability Manage the “on-demand” effect Difference between actual budget spend and forecasted plan Cost Optimization Cloud Financial Discipline
  7. 7. 8 Innovation Ratio Add Value Governance Private vs. Public The ratio between IT spend on run the business vs. change the business (?) Cost Optimization Cloud Financial Discipline
  8. 8. 9 3 Measures x 3 Perspectives on IT Financial Management Avoid Overspend Predictability Manage the “On-Demand” Effect Reduce Costs Wisely Accountability Broker of IT Services Add Value Governance Private vs. Public Budget Variance Cost of Service Innovation Ratio Cost Optimization Cloud Financial Discipline
  9. 9. © 2012 VMware Inc. All rights reserved Measures that Matter - perspectives on IT Financial Management < name > < Title >

Notes de l'éditeur

  • Cost pressure is everywhere, IT is not excluded.This drives need for ITFM toolsHowever Gartner advises a clear plan and getting the CIO, IT and Finance on board. But how ?One approach is to consider the significance of key measures to these stakeholders. CFO Advisory: Cost Optimization and Cost Cutting Are Not the Same Thing29 August 2012Best Practices in Implementing IT Financial Management ToolsJanuary 2012
  • One approach is to consider the significance of key measures to the stakeholders.Just producing a dashboard without having this conversation would be like putting the cart in front of the horse.
  • For the sake of discussion, let’s consider this as beingthe perspectives of the three key stakeholders
  • Keywords : transparency and insightCIO – Cost of service, not cost of asset. What are the cost drivers? Where can sensible and appropriate cost changes be made? CTO – Must consider cost comparisons when making changes to service architecture at Infrastructure, application, end-user levels …CFO – Evidence of past spend, where has money been spent===================Biz – Needs to have the right level of transparency that allows them to understand the cost levers, along with what is driving costIT Needs to understand the cost of their internal services and what makes them upAllow them to understand how to provide the right level of flexibility – Car analogyUsing credit card to buy servicesLook to squeeze out cost that’s commoditisedCFO – Needs to ensure that there is accountability/understanding around the costs to provide a service
  • Keywords : Accuracy and controlCIO – forecast based on understanding of current cost models, strong budget management to avoid overspendCTO – Understand unit costs for highly variable consumption situation. Chargeback to shape demand …CFO – Predictability everywhere, sales forecasts. Zero-variance is mantra=================Biz – Understanding what cheques have been writtenITNeed to understand where the best place is to use on-demand charging that cloud can introduce … i.e transitory projects, BU funded, but avoiding RTBCan use showback as a behaviour shaping toolCFO – Wants predicatability in budget
  • Keywords : Analysis – InvestmentsCIO – understand spend distribution in all forms. Align budget to value initiatives, change programs, divisional revenue contribution …Note: PPM typically used for investment portfolio planning. PPM does not reveal current spend patterns. CTO – What is commodity, non-differentiating, what will be new IP ? CFO – Governance requires fact based decision making, all stakeholders involved==========Biz – Needs to have the right level of transparency that allows them to understand the cost levers, along with what is driving costIT – Needs to understand the cost of their internal services in a way that allows them to compare them to rate cards of external providersCFO – Needs to ensure that there is accountability/understanding around the costs to provide a service
  • Recap Gartner advice3 year plan, get team on boardQuestion to audience – where are you today? Where is the need ?

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