1.
10 lessons we learned
with Cloud Foundry
By Neville George with Comcast
@findneville
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Copyright Comcast 2017
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ENVIRONMENTALS
12
PCF
foundations
2100
developers
~9K
applications
~19K
application
instances

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Copyright Comcast 2017
3
CHAMPION
FIND A#1
 “How do we onboard developers onto the platform?” - most
requested discussion topic at CF summit customer forum
 Champions enable developers to envision the journey and
articulate how the platform can get you there
 “Build and they will come” may not always be a successful
strategy

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Copyright Comcast 2017
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AMBITIOUS
BE#2
 Onboarding big monolithic applications attracts more
developers to the platform
 Bigger apps helps standardize on frameworks for future
innovators on the platform
 These success stories become testimonials and the
associated teams become endorsers of the platform

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Copyright Comcast 2017
5
LOWER
THE BAR FOR ENTRY
#3
 Un-necessary ticketing slows down a fast platform. Evaluate
and eliminate the slowest link on the platform constantly.
 Build tools, services and documentation to make the
platform faster
 Evaluate periodically what your biggest ticket generators
are move them up on your backlog for automation

6.
Copyright Comcast 2017

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Copyright Comcast 2017
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SE-APS-USAGE-PRD-AS
UltraSuperAwesomeSpaceOfMindblowinglyAwesomeAwesomeness

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Copyright Comcast 2017
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FORMALIZE
YOUR ENVIRONMENT
#4
 Institute overall platform standards and individual foundation
standards
 Onboard new development teams with DO and DO-NOTs
 Remind and reinforce when rules are broken

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Copyright Comcast 2017
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#5
COLLABORATION
FOSTER
 Enable the platform developer community to grow
organically
 Allows platform operators to focus on delivering more tools
and services for the developers
 Developers have brought other developers to the
community. Today we are a grand (1K) community.

10.
Copyright Comcast 2017
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#freefood

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Copyright Comcast 2017
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#6
TRUST
ESTABLISH
 Keep customers informed of platform activities proactively
 Establish regular briefings for customers to voice concerns,
ask questions and for operators to provide platform updates
 Publicize your platform metrics for consumption by anyone
within your company

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Copyright Comcast 2017
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#7
CROWD SOURCE
 Consolidate your documentation to avoid discrepancies
 Create a system where developers can edit and contribute
to your documentation
 Leverage Github and automated pipelines to automate
crowd sourced documentation

13.
Copyright Comcast 2017
13
CONTROL
YOUR DESTINY
#8
 Handoffs to other teams generally increases the time to
deliver anything
 Invest in open source tooling; Make your customers’ priority
your problem to solve.
 Tools you use / share with the community may spark
interest in other teams to do the same.

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Copyright Comcast 2017
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#9
CHANGE
MANAGE
 Traditional tools like Application Metadata stores and
Change Management teams are here to stay
 Educating teams on how the platform is different from IaaS
is crucial to ensure maintenances happen without friction
 Enable developers to advertise their applications to
Application metadata stores by providing guidelines

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Copyright Comcast 2017
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#10
CREATE
YOUR OWN SERVICES
 Services help reduce the burden on application owners
managing infrastructure and creating microcosms
 Ticketing trends & collaboration with developers help
identify the slowest gear in the platform
 Collect information. Create services. Repeat.

16.
Learn More. Stay Connected.
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#springone@s1p
Expand Cloud Foundry for the
Enterprise
Tim Leong | Wed 11:30 | Room 2004
How Comcast embraced Open
Nithya & Shilla | Wed 17:40 | Room 2010
Keynote Panel with Comcast
Greg Otto | Thur 9:35 AM
Reimagining customer experiences
utilizing Pivotal Cloud Foundry
Jason & Vipul | Tues 3:20 | Room 2012
Going cloud native at Comcast
Todd Migliore | Tues 17:00 | Room 2011

17.
Learn More. Stay Connected.
17
#springone@s1p
Comcast
Booth
* Platform Operators *
* Application Owners *
* Open Source Promoters *
* Recruting *

18.
Copyright Comcast 2017
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Q & A